We're currently investigating a Partial Service disruption of the Bancontact payment method that began at 13:20 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Bancontact payment method. We are actively monitoring the situation and will provide updates as more information becomes available.

We are currently investigating elevated failures for 3DS transactions on Commonwealth Bank of Australia issued cards starting at 09:07 UTC. This issue is external to Stripe and we are actively monitoring the situation. We will provide updates as more information becomes available.

We are investigating elevated latencies for network change propagation in the EU-WEST-1 Region. This is resulting in impact to other services, such as timeouts when pulling images. We will provide you with further information shortly.

We're currently investigating an issue starting at 22:58 UTC, wherein support.stripe.com is not loading and users are seeing 'service not found' on the page. You can still contact Stripe support by using the Stripe Dashboard help icon. We'll post an update as soon as the issue is resolved.