TestRail Test Management Integration for Jira is currently unavailable, we are working to resolve the issue as quickly as possible

We are investigating an issue where customers are unable to access multiple Autodesk products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are currently investigating a service degradation affecting a subset of users, causing intermittent meeting disconnects in the US region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We have temporarily disabled access to this service while performing important infrastructure updates. Service will be restored once validation is complete.

This is impacting users in India, Japan, and Korea. We are investigating the issue for the listed services.

We are investigating an issue where customers are unable to access newly created projects within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Title: SIP devices can't make or receive calls User impact: Users may be unable to make or receive call using SIP devices. More info: Once a SIP device attempts to perform its next synchronization, the device will disconnect. Users will be unable to log back into those devices and therefore can't make or receive calls using those SIP devices. Calling functionality using the Microsoft Teams web and desktop clients, or Teams Phone Devices are not impacted. Current status: We’ve identified the underlying root cause and we are working on developing a fix. Scope of impact: This issue could impact any SIP device. Next update: Wednesday, October 21, 2026 at 11:00 PM UTC

Title: SIP devices can't make or receive calls User impact: Users may be unable to make or receive call using SIP devices. More info: Once a SIP device attempts to perform its next synchronization, the device will disconnect. Users will be unable to log back into those devices and therefore can't make or receive calls using those SIP devices. Calling functionality using the Microsoft Teams web and desktop clients, or Teams Phone Devices are not impacted. Current status: We’ve identified the underlying root cause and we are working on developing a fix. Scope of impact: This issue could impact any SIP device. Next update: Wednesday, October 21, 2026 at 11:00 PM UTC

We are aware of an issue preventing some new Insights from being generated as expected. We have identified the root cause and are actively working on a hotfix to resolve the issue. We will deploy the fix as soon as possible and continue to provide updates on our progress.

We have temporarily disabled access to this service while performing important infrastructure updates. Service will be restored once validation is complete. Further updates will be provided here.

We are currently investigating a service degradation affecting Zoom Learning Webpage. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are investigating an issue impacting the project sidebar and navigation in Jira Cloud. Users may encounter timeouts or missing menus when attempting to access project views. Teams are actively analyzing telemetry to identify a mitigation. We will provide our next update in 60 minutes, or sooner.

We´re currently seeing issues with our WebAPI services being unreliable, we´re working on a fix

Some features may be temporarily unavailable or experience reduced functionality. We are working to restore normal service and will provide updates as needed.

Title: Users may be unable to perform migrations User impact: Users may be unable to perform migrations More info: Migrations that use Migration Manager Platform (MMP) API will be impacted. These include migrations initiated from Microsoft 365 Admin Center and third-party migrations. Migrations using SPMT (Sharepoint Migration Tool) will not be impacted. Current status: After reviewing telemetry data, we’ve identified the source of the issue and have narrowed our investigation to the specific conditions contributing to the impact. We’re now assessing the most effective mitigation options and determining the actions required to restore normal service as quickly and safely as possible. Next update: Wednesday, October 21, 2026 at 1:00 PM UTC

Title: Users may be unable to perform migrations User impact: Users may be unable to perform migrations More info: Migrations that use Migration Manager Platform (MMP) API will be impacted. These include migrations initiated from Microsoft 365 Admin Center and third-party migrations. Migrations using SPMT (Sharepoint Migration Tool) will not be impacted. Current status: After reviewing telemetry data, we’ve identified the source of the issue and have narrowed our investigation to the specific conditions contributing to the impact. We’re now assessing the most effective mitigation options and determining the actions required to restore normal service as quickly and safely as possible. Next update: Wednesday, October 21, 2026 at 1:00 PM UTC

We are investigating an issue where customers are experiencing a delay in API usage data within Autodesk account. Usage data may not reflect the latest information. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating the issue for the listed services.

We are investigating reports that Insights within intelligence have not been generated for 11 days. We have implemented a change. We are continuing to monitor the situation.

**Summary** Multiple services are experiencing issues in the europe-west2 region. **Description** We are experiencing an issue with multiple services in europe-west2 beginning on Monday, 2026-10-19 23:08 PDT. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2026-10-20 02:30 PDT with current details. We apologize to all who are affected by the disruption. **Symptoms** Multiple Google Cloud services are experiencing elevated errors and intermittent network failures in europe-west2 region. **Workaround** None for now

We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Our monitoring systems have alerted to a potential issue.

We have identified an issue preventing candidates from uploading CVs and other documents on HiBob Hiring Career site. Applications requiring a document cannot be completed. Our team is working to resolve the issue. We will share another update as soon as more information is available.

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

We are currently investigating a service degradation affecting Zoom Website in UK region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Title: Some users may be unable to send messages in Microsoft 365 Copilot chat User impact: Users may be unable to send messages in Copilot chat. More info: Impacted experiences include Copilot chat through the Copilot web app, the Copilot app on Windows, Microsoft Teams, Outlook, and Microsoft 365 desktop apps. Current status: We’ve identified that a section of the Copilot service infrastructure that facilitates access is performing below acceptable thresholds. We’ve identified a service change that may be contributing to the impact and have reverted the change in an attempt to mitigate the issue. In parallel, we’re reviewing service telemetry and error data to confirm the root cause. Scope of impact: Some users attempting to send messages in Copilot chat through the Copilot web app, the Copilot app on Windows, Microsoft Teams, Outlook, and Microsoft 365 desktop apps are impacted. This information may be updated as our investigation continues. Next update by: Monday, October 19, 2026, at 11:30 AM UTC

Title: Some users may be unable to access or protect content using Azure Rights Management (ARM) across Microsoft 365 services User impact: Users may be unable to access or protect content using ARM across Microsoft 365 services. More info: Impact may prevent users from encrypting or decrypting protected content, including files and email messages, across Microsoft 365 services that rely on ARM. Current status: We’ve identified that some service components responsible for processing Azure Rights Management requests are in an unhealthy state. We’re attempting to restart the affected components to mitigate impact. We’re seeing early signs of service recovery and are investigating the root cause while evaluating whether additional mitigation actions are required. Scope of impact: Some users attempting to encrypt or decrypt content using Microsoft 365 services that rely on ARM may be impacted. Next update by: Monday, October 19, 2026, at 11:00 AM UTC

We are experiencing delays in automations for the EU region. The delays are caused by congestion in the automation queue. We are currently investigating.

Title: Some users are unable to join town hall meetings in Microsoft Teams and are redirected to a registration page User impact: Users are unable to join town hall meetings in Microsoft Teams and are redirected to a registration page. More info: This occurs when organizers create and publish town halls with registration disabled. Additionally, some users may find the Join option unavailable or unresponsive. Current status: We’ve confirmed that affected town halls are successfully created and published with registration disabled as intended. However, the attendee experience isn’t honoring this setting and users continue to be directed to a registration page. We're reviewing service monitoring telemetry to isolate the root cause and determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and some users attempting to join town hall meetings in Microsoft Teams with registration disabled are impacted. Next update by: Monday, October 19, 2026, at 10:00 AM UTC

We are currently experiencing issues related to platform performance. Our dedicated team is working to resolve this as quickly as possible

Between 22:24 UTC - 23:34 UTC on October 18, 2026, a subset of Zoom Phone SMS users experienced inbound delays and outbound failures. The issue has resolved.

We are currently investigating a service degradation affecting Zoom Chat Compose and SMS Summarisation with AI Companion. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating an issue. Private bucket downloads on the dashboard fail with a CORS error.

Multiplayer sessions and lobbies may experience brief instability while we restart services to correct an issue. This should be back online and operational momentarily.

We are currently investigating an issue. Private bucket downloads on the dashboard fail with a CORS error.

We’re investigating a performance issue.

We are investigating issues with login joins on mtu1xp.vivox.com

We are investigating issues with login joins on mtu1xp.vivox.com

We are currently investigating an issue. Push notifications aren't being sent. Campaigns aren't being met. We will provide an update shortly.

We are currently investigating an issue. Push notifications aren't being sent. Campaigns aren't being met. We will provide an update shortly.