E. R. Munro and Company
Some services are experiencing major issues
Sage Intacct - Operational
We have identified an issue affecting some customers using the Sage Intacct sandbox environment, which may prevent certain testing activities from being completed. Our teams are actively working to restore the affected data and services. The production environment is not impacted. We will provide a further update as restoration progresses.
Higher latency and intermittent failures for the organizations in Australia
Users in APAC, Middle East and Africa working with ADO organizations in Australia might experience higher latency and intermittent failures due to an Azure infrastructure issue that is currently being worked on. We are sorry for the inconvenience it might cause.
Middle East ME22 is experiencing an outage
Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause. Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.
Region Availability - Bahrain
We are investigating increased API error rates in a single Availability Zone (mes1-az2) in the ME-SOUTH-1 Region.
Region Availability - UAE
We are investigating issues with AWS services in the ME-CENTRAL-1 Region.
Zoom Phone maintenance - AMS5 Data Center: November 3, 2026
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Zoom Chat Backend Update: October, 2026 (No Operational Impact)
Scheduled maintenance is currently in progress. We will provide updates as necessary.
DFW (Dallas) on 2026-10-30
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Zoom FileServer Release: November 03, 2026 (No Operational Impact)
Scheduled maintenance is currently in progress. We will provide updates as necessary.
ATL (Atlanta) on 2026-11-05
Scheduled maintenance is currently in progress. We will provide updates as necessary.
GoToMyPC - Maintenance
Scheduled maintenance is currently in progress. We will provide updates as necessary.
MEX (Mexico City) on 2026-11-04
Scheduled maintenance is currently in progress. We will provide updates as necessary.
DFW (Dallas) on 2026-11-05
Scheduled maintenance is currently in progress. We will provide updates as necessary.
EWR (Newark) on 2026-11-05
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Core Services / Cloud Platform
Network / Connectivity / Security
Business Systems
Communications / Telephony
Productivity & Collaboration
Web Hosting
Websites / Public Digital Presence
Finance & Accounting Systems
Payments / Transaction Processing
Shipping / Mailing Services
Development / IT Operations
AI Systems
Past Incidents ‹ Sep 18 - Sep 24, 2026 ›
September 24, 2026
Customers experiencing delays on automatic pipeline triggers
Our engineers are currently investigating an event impacting Azure DevOps. The event is being triaged and we will post an update as soon as we know more.
Elevated Error Rates on GPT-6 Astra Pro
We have identified that users are experiencing elevated errors for GPT-6 Astra Pro. We are working on implementing a mitigation.
Browser isolation session data sync issues
Cloudflare is investigating issues with Browser Isolation's session data sync. Customers that use Browser Isolation may observe errors on acquiring a browser stating that browser storage is unavailable, and they will need to sign into web apps again. They will continue to be able to use browsers during this time.
Service Degradation Affecting Live Transcription Services.
We are currently investigating a service degradation affecting Live Transcription Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
A portion of Contact Center customers may be experiencing issues with inbound calls.
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
A portion of Contact Center customers may be experiencing issues with inbound and outbound calls.
RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
A portion of Contact Center customers may be experiencing stuck contacts and agent sessions.
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
Some users’ email messages may not be quarantined and fail to be stored in the quarantine folder
Title: Some users’ email messages may not be quarantined and fail to be stored in the quarantine folder User impact: Users’ email messages may not be quarantined and might fail to be stored in the quarantine folder. More info: Some legitimate email messages are not being delivered to the intended recipient and cannot be released through the normal Microsoft Defender quarantine workflow. Current status: We're reviewing support case details to determine our next troubleshooting steps. Scope of impact: This issue may impact users attempting to have email messages quarantined in Exchange Online. This section may be updated as the investigation progresses. Next update by: Thursday, September 24, 2026, at 1:30 PM UTC
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Availability Degradation
Our engineers are currently investigating an event impacting Azure DevOps. The event is being triaged and we will post an update as soon as we know more.
MySonicWall & Unified Management Login Issue
Canada Post Service Disruption Observed for RateShipment.
Failures are being observed for Canada Post carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.
September 23, 2026
Service Degradation Affecting Live Transcription Services.
We are currently investigating a service degradation with Live Transcription Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mobile users unable to see Work Mode and the Model Picker
We have identified that mobile users are not able to see work mode or the model picker when using ChatGPT. We are working on implementing a mitigation.
Core DNS Protection Block Page is currently experiencing an issue
Core DNS Protection Block Page customers accessing blocked HTTPS websites may see a browser certificate warning instead of the DNS Protection block page. Blocked websites remain inaccessible, and DNS Protection continues to enforce policies as expected. Teams are currently assembled and working to resolve the issue. No customer action is required at this time. If further action becomes necessary, specific instructions will be provided. We appreciate your patience. Tracking Number: I5791953
Network Performance Degradation — Asia-Pacific
Since September 21, 2026 at 02:20 UTC, multiple subsea cable outages have caused congestion between Tokyo and Singapore datacenters. We have rerouted traffic to reduce impact and are working with third-party vendors to restore capacity.
Elevated Errors with any / all in http_response_cache_settings
We have identified an issue causing unexpected errors when creating or updating configurations using any or all expressions in the http_response_cache_settings. This issue strictly affects API operations; existing active configurations and live traffic are not impacted. A fix is currently being deployed, and we will provide an update once the rollout is complete.
HMRC Issues
We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below: -Sage Partner Edition (VAT Centre) -Sage Personal Tax (Personal Tax Viewer) -Sage Business Cloud Accounting UK (MTD VAT Submissions) -Sage Sole Trader -Making Tax Digital (MTD) -Sage 200 Standard (UKI) -Sage 200 Professional SPC (UKI) -Sage 50 UK -Brightpearl -Sage Intacct -Sage Business Cloud Payroll -Sage 50 Payroll Cloud Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit. We are engaged with third-party, HMRC, waiting for updates.
GoTo Connect - Issue with incoming calls
We are actively investigating reports that some GoTo Connect customers may be experiencing receiving inbound calls. Outbound calls and internal extensions calls are not affected. Our engineers are working with our PSTN peers to identify the issue and will provide another update shortly.
Elevated Error Rates for ChatGPT across Plus and Pro plans.
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Intermittent authentication errors for API and R2
A known issue affected authentication for a small percentage of requests to the API and R2. The issue was identified on Sep 22 at 13:30 UTC, and major impact was mitigated at 19:00 UTC. Our team is actively working to resolve the residual impact.
Increased Errors for Durable Objects
Cloudflare is aware of, and investigating an issue with Durable Objects which potentially impacts a subset of customers. Durable Objects are experiencing an elevated level of errors. We are currently investigating this issue.
Service Degradation Affecting Zoom Tasks in US Region.
On 09/23/2026, Between 00:42 UTC- 01:22 UTC, users may have experienced issues with Zoom Tasks in US Region. We have mitigated the issue and we will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
Issues with 1.1.1.1 for Families
Cloudflare is aware of, and investigating, an issue which impacts DNS over HTTPS requests to 1.1.1.1 for Families (1.1.1.2 and 1.1.1.3) Authoritative DNS provided by Cloudflare is unaffected. Further detail will be provided as more information becomes available.
September 22, 2026
Gmail Android App users on the latest Gmail Android release may experience issues accessing their inbox.
Description: Our engineering team has identified the root cause and is actively working on mitigating the issue. We will provide more information by Tuesday, 2026-09-22 18:00 PDT. Symptoms: - Users on the Gmail Android app are finding that their accounts unexpectedly appear logged out. - Upon re-login, the process completes but the app fails to recognize the account. - Users receive an error message stating the account is already added. Workaround: The workaround for the Gmail app issue is to uninstall recent application updates and revert to the system's base version of Gmail. Optionally reinstall the latest version of the Gmail app from play store. Alternatively, users can access https://mail.google.com on their mobile browsers.
FedEx Service Disruption Observed for RateShipment.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of Rate Shipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress
Availability Degradation
Our engineers are currently investigating an event impacting Azure DevOps. The event is being triaged and we will post an update as soon as we know more.
Bot Management Configuration Propagation Issues
We are currently investigating an issue where Bot Management configuration updates are not propagating to the edge. Our engineering team is aware of the issue and is actively working on a resolution. The running Bot Configuration at the Edge is not impacted. We will provide further updates as soon as we have more information.
Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans.
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
We are investigating potential issues with Card Payments
Sid:scheduler_c3ZjbG9jYWxfZ3cyYXJpZXM_d3BfYWNjZXNz__RMD53239b9f26bf98942_at_1790075400_13593_15495B58-D523-4194-9F12-583F0803DA39 Search Name: Card Payments - Live - Number of Tokens Connectivity Issues over threshold Results link: https://wp-logging.splunkcloud.com:443/app/wp_access/@go?sid=scheduler_c3ZjbG9jYWxfZ3cyYXJpZXM_d3BfYWNjZXNz__RMD53239b9f26bf98942_at_1790075400_13593_15495B58-D523-4194-9F12-583F0803DA39
SonicWall Unified Management Dashboard Issue Investigation
We are investigating potential issues with Card Payments
Sid:scheduler_c3ZjbG9jYWxfZ3cyYXJpZXM_d3BfYWNjZXNz__RMD53239b9f26bf98942_at_1790074800_12647_15495B58-D523-4194-9F12-583F0803DA39 Search Name: Card Payments - Live - Number of Tokens Connectivity Issues over threshold Results link: https://wp-logging.splunkcloud.com:443/app/wp_access/@go?sid=scheduler_c3ZjbG9jYWxfZ3cyYXJpZXM_d3BfYWNjZXNz__RMD53239b9f26bf98942_at_1790074800_12647_15495B58-D523-4194-9F12-583F0803DA39
We are investigating potential issues with Card Payments
Sid:scheduler_c3ZjbG9jYWxfZ3cyYXJpZXM_d3BfYWNjZXNz__RMD53239b9f26bf98942_at_1790073900_64740_3764ED64-7024-454E-97F2-71490DBE3355 Search Name: Card Payments - Live - Number of Tokens Connectivity Issues over threshold Results link: https://wp-logging.splunkcloud.com:443/app/wp_access/@go?sid=scheduler_c3ZjbG9jYWxfZ3cyYXJpZXM_d3BfYWNjZXNz__RMD53239b9f26bf98942_at_1790073900_64740_3764ED64-7024-454E-97F2-71490DBE3355
We are investigating potential issues with Card Payments
Sid:scheduler_c3ZjbG9jYWxfZ3cyYXJpZXM_d3BfYWNjZXNz__RMD53239b9f26bf98942_at_1790073600_64388_3764ED64-7024-454E-97F2-71490DBE3355 Search Name: Card Payments - Live - Number of Tokens Connectivity Issues over threshold Results link: https://wp-logging.splunkcloud.com:443/app/wp_access/@go?sid=scheduler_c3ZjbG9jYWxfZ3cyYXJpZXM_d3BfYWNjZXNz__RMD53239b9f26bf98942_at_1790073600_64388_3764ED64-7024-454E-97F2-71490DBE3355
Service degradation affecting comment and attachment features in Zoom Canvas in US region.
On 09/22/2026, Between 09:31 UTC to 09:55 UTC, Users may have experienced issues with comment and attachment features in Zoom Canvas. This incident has been resolved and the affected services have been restored.
Increased error rate for Plus and Pro users.
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
Partial visibility of Workers and Durable Objects analytics for Fedramp High customers
Cloudflare is monitoring the restoration of Workers and Durable Objects analytics visibility for all Fedramp High customers. While the underlying data remains intact, affected datasets were not being correctly returned by our analytics dashboard and GraphQL API since June 11th. Services are currently recovering as we propagate the fix.
Availability degradation for test plans in West Europe
Our engineers are currently investigating an event impacting Azure DevOps. The event is being triaged and we will post an update as soon as we know more.
A Portion of Contact Center customers may experience sound quality issues on inbound calls
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
September 21, 2026
Increased Error Rates - N. Virginia
We are investigating increased API error rates in the US-EAST-1 Region.
Service Disruption
We are continuing to work on a fix for Square Point of Sale. Some Sellers will experience a disruption with saving open orders on iOS. We understand how important it is for all of our services to be running for your business, we'll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.
Service Degradation Affecting Apple Login for Zoom Sign-in.
We are currently investigating a service degradation affecting a subset of users with Apple Login for Zoom Sign-in. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Availability Degradation
Our engineers are currently investigating an event impacting Azure DevOps. The event is being triaged and we will post an update as soon as we know more.
Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region
We have identified the service degradation where users may be experiencing issues with Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Expedited Delivery Services - Incident - Initial Notification
We are currently experiencing intermittent technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services. Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
Unable to register certain domains
Cloudflare is aware of an issue affecting the registration of the following top-level domains (TLDs): "audio", "baby", "build", "cam", "ceo", "christmas", "college", "dealer", "diet", "fans", "flowers", "fm", "game", "guitars", "help", "hosting", "icu", "inc", "lol", "mom", "monster", "pics", "protection", "rent", "security", "storage", "theatre", "xyz"
September 20, 2026
USPS Service Disruption Observed for CreateShipment & RateShipment
Failures are being observed for USPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment, RateShipment. Pitney Bowes Teams are actively working with USPS and we will update as we make progress. Thanks Client Support Tech Services
September 19, 2026
Some users may be unable to access their mailbox via Exchange ActiveSync (EAS)
Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.
Some users may be unable to search mailbox or Address Book content in Exchange Online across connection methods
Title: Some users may be unable to search mailbox or Address Book content in Exchange Online across connection methods User impact: Users may be unable to search mailbox or Address Book content in Exchange Online across connection methods. Current status: We've received support cases indicating that some users can't search mailbox or Address Book content in Exchange Online across connection methods. We're reviewing our service telemetry to isolate the root cause of impact and develop a remediation strategy. Scope of impact: Some users attempting to search mailbox or Address Book content in Exchange Online across connection methods may be affected. This section may be updated as our investigation progresses. Next update by: Thursday, September 24, 2026, at 1:00 AM UTC
September 18, 2026
SSO sign-in and SCIM provisioning issues
Some users are unable to sign in with single sign-on (SSO). User and group provisioning through SCIM is also affected. We are working on implementing a mitigation.
Overbilling for OpenAI-hosted containers in the Agent API
We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API. We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.
Delayed support responses
Some users are experiencing delayed responses from OpenAI Support by email and chat. We’re investigating and will share updates as we learn more.
Service Disruption
We are currently experiencing a disruption with Square Online. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.
CTIS Service was in a degraded state in OCP US
Customers using CTIS-based ingestion in the OCP US environment may experience delays processing submitted jobs. Jobs submitted through SFTP or email ingestion may remain in the “Starting” state for an extended period until CTIS service connectivity is restored. Teams are assembled and actively looking at the issue for root cause and remediation Reference: IM4001177
Availability Degradation
Our engineers are currently investigating an event impacting Azure DevOps. The event is being triaged and we will post an update as soon as we know more.
A portion of Contact Center customers may be unable to run Digital Experience scripts.
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
Some users may experience unexpected application crashes for Microsoft Teams on MacOS devices
Title: Some users may experience unexpected application crashes for Microsoft Teams on macOS devices User impact: Users may experience unexpected application crashes for Microsoft Teams on macOS devices. More info: Impact is specific to users who have updated to their macOS devices to version 27.2 beta. Current status: We've identified a significant increase in Microsoft Teams application crashes affecting macOS devices on version 27.2 beta and are investigating the underlying cause. We're continuing our analysis of crash telemetry and related diagnostic data to determine the source of impact and develop a remediation plan. Scope of impact: Impact is specific to users experiencing unexpected application crashes for Microsoft Teams on version 27.2 beta macOS devices. Next update by: Friday, September 18, 2026, at 3:30 PM UTC
Cloudflare Dashboard Workers KV Issue
When searching for a Workers KV in the dashboard, the page hangs, typically upon the second attempt, causing the entire dashboard to freeze. This issue only impacts searching in the dashboard. Workers and Workers KV themselves are not affected. We are working to analyse and mitigate this problem. More updates to follow shortly.
Some users of HP DirectConnect mode on Poly Microsoft Teams Rooms on Android (MTRA) devices may experience call drops
Title: We're looking into a potential problem impacting Microsoft Teams User impact: We're looking into a potential problem impacting Microsoft Teams Current status: We're investigating a potential issue with Microsoft Teams and checking for impact to your organization. We'll provide an update within 30 minutes.
Maintenance Feed
November 08, 2026
Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026)
As a reminder approximately 30 days ahead of the upcoming enforcement, Zoom will be enforcing a new global minimum version this November 7. This affects the following products: ◦ VDI plugin ◦ Zoom Phone Local Survivability (ZPLS) module ◦ Meeting SDK (Web) For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130 To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
C2334043 - Rescheduled Managed Services maintenance
The Managed Services maintenance originally scheduled for 25 October 2026, from 02:00 to 06:00 UTC has been rescheduled to 8 November 2026, from 03:00 to 07:00 UTC. Services Affected: OpenText Trading Grid (Classic) Impact: Service will be degraded during the first 1 hour of this timeframe. Customer Action: No action is required.
IM4009131 - Certificate Renewal
Services affected: OpenText Trading Grid Messaging Service (TGMS) - Production https://web.tradinggrid.gxs.com SSH/SFTP/HTTP connections are not affected. Impact: After 08 November 2026, clients and their trading partners may be unable to securely connect to production OpenText Trading Grid Messaging Service (TGMS) via web.tradinggrid.gxs.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
IM4004737 and C2343513 - Certificate Renewal
Services affected: OpenText ICC.net Bizlink using AS2 Production https://as2bizlinkp2.easylink.com/ipnet/as2 Impact: After 08 November 2026, clients and their trading partners may be unable to securely connect to OpenText ICC.net Bizlink using AS2 via https://as2bizlinkp2.easylink.com/ipnet/as2 if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
IM4009275 - Certificate Renewal
Services affected: OpenText Trading Grid Messaging Service (TGMS) - Pre-production https://bizlinkb12.tgms.gxs.com Impact: After 08 November 2026, clients and their trading partners may be unable to securely connect to pre-production OpenText TGMS via bizlinkb12.tgms.gxs.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
IM4004744 C2334766 - Certificate Renewal
Services affected: OpenText Trading Grid Messaging Service - Biz (EMEA) - Production bizlinkp12.ics.eu.gxs.com Impact: After 08 November 2026, clients and their trading partners may be unable to securely connect to production OpenText Trading Grid Messaging Service - Biz (EMEA) services via bizlinkp12.ics.eu.gxs.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
IM4009810 C2337470 - Certificate Renewal
Services affected: OpenText Trading Grid Messaging Service (TGMS) AS2A - Production https://as2ssl.am.gxsics.com OpenText AS2 IDs vary by connection. HTTP connections are not impacted. Impact: After 08 November 2026, clients and their trading partners may be unable to securely connect to production TGMS AS2A via https://as2ssl.am.gxsics.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Network Maintenance scheduled for 08 November 2026
On 08 November 2026 from 02:00 to 06:00 GMT a network maintenance has been scheduled that will affect these services: B2B Connect Cloud Fax services North America - Desktop Messaging BMS Service will be degraded during this timeframe. Tracking Number: C2338280
Network Maintenance scheduled for 08 November 2026
On 08 November 2026 from 02:00 to 06:00 GMT a network maintenance has been scheduled that will affect these services: • Data Center Network Access • Electronic Data Interchange (EDI) • Interconnect Traffic • Messaging Services • OpenText Client Custom Applications • OpenText CSP • OpenText Document Capture and Management (DCM) • OpenText Enterprise Managed Services (EMS) Cloud Services • OpenText Messaging Workflow • OpenText Trading Grid (Classic) • OpenText Trading Grid (Classic) using Shared Message Gateway (SMG) • OpenText Trading Grid (NA) • OpenText Trading Grid e-Invoicing • OpenText Trading Grid Intelligence • OpenText Trading Grid Messaging Service (TGMS) • OpenText Trading Grid Online (TGO) • OpenText WebEC • PCI Gateway • VPN Access Service will be degraded during this timeframe. Tracking Number: C2338280
Frankfurt EU8 Infrastructure Upgrade Maintenance scheduled for 8 November 2026
Frankfurt EU8 will undergo planned infrastructure upgrade maintenance on 8 November 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected impact: The system and associated services will be unavailable during this time. Tracking Number: C2342625
Oregon US6 Infrastructure Upgrade Maintenance scheduled for 8 November 2026
Oregon US6 will undergo planned infrastructure upgrade maintenance on 8 November 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected impact: The system and associated services will be unavailable during this time. Tracking Number: C2339521
Oregon US42 Infrastructure Upgrade Maintenance scheduled for 8 November 2026
Oregon US42 will undergo planned infrastructure upgrade maintenance on 8 November 2026, from 04:00 to 08:00 UTC. These improvements are intended to strengthen overall system resilience, scalability, performance, and operational reliability, while ensuring continued alignment with current platform standards, security requirements, and industry best practices. Expected impact: The system and associated services will be unavailable during this time. Tracking Number: C2339526
Core Archive for SAP® Solutions - DE2 (archive.de2.opentext.cloud) Regular Software Update - 26.4.2
We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. DE2 (archive.de2.opentext.cloud) Prod - Nov 8, 2026 @1400-2000 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC
Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud) Regular Software Update - 26.4.2
We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. IN (archive.in.opentext.cloud) Prod - Nov 8, 2026 @1630-2230 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC
Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Regular Software Update - 26.4.2
All services will be unavailable during this maintenance. DE (archive.de.opentext.cloud) Prod - Nov 8, 2026 @1800-2400 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC
RESCHEDULED - Cape Town SA34 Infrastructure Upgrade Maintenance scheduled for 8 November 2026
The infrastructure upgrade maintenance for Cape Town SA34 scheduled for 1 November 2026, 21:00 to 2 November 2026 at 01:00 UTC, has been rescheduled to 8 November 2026, 21:00 to 9 November 2026 at 01:00 UTC. Expected Impact: The system and associated services will be unavailable during this timeframe. Tracking Number: C2339747
Sage Provisioning Portal (SEOS) - Scheduled Maintenance
Sage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday November 8tht, 2026 for 2 hours, between 16:00 UTC and 18:00 UTC. (11:00 EDT and 13:00 EDT). (18:00 SAST and 20:00 SAST). Access to the <a href="https://www.sageerponlineservices.com">Sage Provisioning Portal</a> will not be possible during this time. The following applications may also encounter issues whilst attempting to log in during the maintenance window: - Sage Online (FR) - Sage 100 Partner Cloud (FR) - Sage FRP 1000 Partner Cloud (FR) - Sage 200 Standard (UKI) - Sage 200 Professional SPC (UKI) - Sage 200 (ES) - Sage Despachos (ES) - Sage 200 Partner Cloud (ES) - Sage 300 Partner Cloud (NA) - Sage 100 Partner Cloud (NA) - Sage ERP (DE) - Sage 300 People Managed Services (ZA) - Sage 50 Cloud (US) - Sage 100 Contractor Cloud Users who are already logged in prior to the maintenance window will be unaffected. We apologise for any inconvenience this may cause. Thank you. The Sage Team ----------------------------------------------------------------------- Sage Provisioning Portal (SEOS) estará en mantenimiento el Domingo Noviembre 8, 2026, durante 2 horas entre las 17:00 CET y las 19:00 CET. El acceso a <a href="https://www.sageerponlineservices.com">Sage Provisioning Portal</a> no será posible durante este periodo de tiempo. Los usuarios que ya hayan iniciado sesión antes de la ventana de mantenimiento no se verán afectados. Las siguientes aplicaciones también pueden encontrar problemas al intentar iniciar sesión durante la ventana de mantenimiento: - Sage 200 (ES) - Sage Despachos (ES) - Sage 200 Partner Cloud (ES) Pedimos disculpas por cualquier inconveniente que podamos causar. Gracias El equipo de Sage. ----------------------------------------------------------------------- Sage Provisioning Portal (SEOS) sera en maintenance le Dimanche Novembre 8, 2026 pendant 2 heures entre 17:00 CET et 19:00 CET. L'accès à <a href="https://www.sageerponlineservices.com">Sage Provisioning Portal</a> ne sera pas possible pendant cette période de temps. Les utilisateurs qui se sont déjà connectés avant la fenêtre de maintenance ne seront pas affectés. Les applications suivantes peuvent également rencontrer des problèmes lors de la tentative de connexion pendant la fenêtre de maintenance: - Sage Online (FR) - Sage 100 Partner Cloud (FR) - Sage FRP 1000 Partner Cloud (FR) Nous nous excusons pour tout inconvénient que cela pourrait causer. Merci. L'équipe Sage. ------------------------------------------------------------------------ Der Sage Provisioning Portal (SEOS) wird am Sonntag, November 8, 2026, für 2 Std. zwischen 17:00 MSZ und 19:00 MSZ, gewartet. Der Zugriff auf das <a href="https://www.sageerponlineservices.com">Sage Provisioning Portal</a> über die unten aufgeführten Dienste ist nicht möglich. Benutzer, die sich bereits vor dem Wartungsfenster angemeldet haben, werden nicht betroffen sein. Die folgende Anwendung kann auch Probleme beim Einloggen während des Wartungsfensters haben: - Sage ERP (DE) Wir entschuldigen uns für etwaige Unannehmlichkeiten, die dadurch entstehen. Mit freundlichen Grüßen, Das Sage-Team.
November 09, 2026
Zoom Phone Maintenance - EU01 - FRA2 Data Center: November 09, 2026
Zoom will perform service maintenance at our EU01-FRA2 Data Center starting at 9:00 AM Pacific on November 09, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the AMS2 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
EWR (Newark) on 2026-11-09
We will be performing scheduled maintenance in EWR (Newark) datacenter on 2026-11-09 between 06:00 and 14:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
USPS APIs Maintenance - 08 November 2026
As part of ongoing USPS infrastructure maintenance, USPS will be performing scheduled maintenance on USPS API services on Sunday, November 8, 2026. Description: The maintenance activities will be performed in a rolling fashion and not all systems will be impacted simultaneously. Any service disruptions are expected to be brief and intermittent. Start Time: Sunday, November 8, 2026 08:00 PM ET End Time: Monday, November 9, 2026 04:00 AM ET Please be aware that during the maintenance window, you may encounter occasional brief interruptions or intermittent errors when using USPS-related services. However, all systems are expected to remain operational, and no significant issues are anticipated. If you experience any issues during the maintenance window, please retry your request after a short interval. If issues persist, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
Ciel Données Mobiles for Sage 50 FR - Scheduled Maintenance
Le service Ciel Données Mobiles for Sage 50 FR fera l'objet d'une maintenance le lundi 9 novembre 2026, pendant 2 heure entree 21:00 CET et 23:00 CET. Le service pourrait être indisponible pendant la fenêtre de maintenance planifiée. Nous nous excusons pour les inconvénients que cela pourrait causer. Merci de votre patience. L'équipe Sage ---------------------------------------------------------------- The service Ciel Données Mobiles for Sage 50 FR will undergo maintenance on Monday, November 9th, 2026, for 2 hours between 21:00 CET and 23:00 CET. The service may be unavailable during the scheduled maintenance window. We apologise for any inconvenience this may cause. Thank you for your patience. The Sage Team
November 07, 2026
Network Maintenance scheduled for 07 November 2026
OpenText Notifications (Pre-production) will undergo network maintenance on 07 November 2026 from 21:00 to 08 November 2026 01:00 UTC. Service will be degraded during this timeframe. If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 14 November 2026. An updated post will be made if the backup date is required. Tracking Number: C2336213
Network Maintenance scheduled for 07 November 2026
On 07 November 2026 from 21:00 to 08 November 2026 01:00 GMT a network maintenance has been scheduled that will affect these services: • OpenText EasyLink GMS (NA) • OpenText ICC Service will be degraded during this timeframe. If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 14 November 2026. An updated post will be made if the backup date is required. Tracking Number: C2336213
Cloud Fax services and Core Messaging North America - Network Maintenance scheduled for 07 Novemb...
On 07 November 2026 from 21:00 to 08 November 2026 01:00 UTC a network maintenance has been scheduled that will affect these services: Cloud Fax services - Desktop Messaging BMS - Fax Cloud Connect (RightFax) - Fax2Mail - Production Messaging - REST API - SOAP API Core Messaging - Core Messaging - Email - Core Messaging - SMS - Core Messaging - Voice Service will be degraded during this timeframe. If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 14 November 2026. An updated post will be made if the backup date is required. Tracking Number: C2336213
Announcing IP Address Changes: November 6, 2026 (No Operational Impact)
The published IP ranges for Zoom Meetings and Webinars, Contact Center, and Phone services have been updated, including the removal of decommissioned entries and mask changes. We recommend that network administrators with Zoom-specific firewall or network rules update their systems as soon as possible. Removed IPv4 addresses for Zoom Meetings and Webinars: 3.235.96.0/23 69.174.108.0/22 New IPv4 addresses for Zoom Meetings and Webinars: 3.235.96.26/31 3.235.96.158/31 69.174.110.0/23 Removed IPv4 addresses for Zoom Phone: 8.5.128.0/24 69.174.108.0/22 New IPv4 addresses for Zoom Phone: 69.174.110.0/23 Removed IPv4 addresses for Zoom Contact Center: 3.235.96.0/23 New IPv4 addresses for Zoom Contact Center: 3.235.96.26/31 3.235.96.158/31 For a complete list, please see: https://assets.zoom.us/docs/ipranges/Zoom.txt https://assets.zoom.us/docs/ipranges/ZoomMeetings.txt https://assets.zoom.us/docs/ipranges/ZoomPhone.txt https://assets.zoom.us/docs/ipranges/ZoomPhone-TCP443.txt https://assets.zoom.us/docs/ipranges/ZoomPhone-TCP5091.txt https://assets.zoom.us/docs/ipranges/ZoomCC.txt https://assets.zoom.us/docs/ipranges/ZCCFlowScriptCallWidget.txt A complete list of network firewall IP ranges and domains for Zoom can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548
Decommissioning Numbers for Zoom Audio Conferencing: November 6, 2026 (No Operational Impact)
We will be undergoing scheduled maintenance during this time.
OCP Canada maintenance
As part of our ongoing infrastructure modernization efforts, we will be performing scheduled maintenance to migrate database services to Google Cloud SQL. During this maintenance window, customers using Core Content, Core SuccessFactors, Core Compliance, Core for Supplier Exchange, Developer Experience, and Core Capture will experience a temporary service interruption. Customers will be unable to access, upload, process, or search affected content until the migration is completed. We apologize for any inconvenience and appreciate your patience as we work to improve platform reliability and scalability.
Sage Intacct - Global - Scheduled Maintenance
Sage Intacct - Global will be undergoing maintenance on Saturday, November 7th, 2026, for 4 hours, between 03:30 UTC and 07:30 UTC. The service will be unavailable during this scheduled time. We apologize for any inconvenience this may cause. Thank you. The Sage Team.
November 14, 2026
Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact)
We will be undergoing scheduled maintenance during this time.
Rescue - Maintenance
We will be undergoing scheduled maintenance during this time.
Zoom Conference Room Connector DNS Changes in Saudi Arabia Region: November 13, 2026 (No Operatio...
As part of ongoing service enhancements for the Cloud Room Connector (CRC) service, Zoom will be updating DNS records for SIP/H.323 and IP endpoints in Saudi Arabia region . Effective Date: November 14, 2026 Action Required To avoid service disruption, we recommend reviewing your CRC endpoint configurations as soon as possible, updating your DNS records and Destination ip with the new entries, and removing the older legacy records before November 14, 2026. If you have any questions or issues, please contact Zoom Support. DNS Record Updates Saudi Arabia Region We will update the data-center (DC) domains , along with their respective SRV-Records. An example of the change is as follows: jed.zmvc.us >> sau.zoomcrc.com Records to be replaced (A-Record and SRV-Record): jed.zmvc.us: _h323cs._tcp.jed.zmvc.us _sip._tcp.jed.zmvc.us _sips._tcp.jed.zmvc.us _sip._udp.jed.zmvc.us New records (A-Record and SRV-Record): sau.zoomcrc.com: _h323cs._tcp.sau.zoomcrc.com _sip._tcp.sau.zoomcrc.com _sips._tcp.sau.zoomcrc.com _sip._udp.sau.zoomcrc.com IP address to be updated Saudi Arabia Region We will update the cloud room connector IP address for Jeddah . 170.114.55.1 >> 159.124.226.235
LogMeIn Pro, LogMeIn Central, Hamachi, Join.me, GoToMyPC - Maintenance
As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting a scheduled maintenance affecting LogMeIn Pro and Central, join.me, Hamachi, and GoToMyPC on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event. Date and Time: Saturday, November 14, 2026, 06:30 AM UTC to 09:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window. What to expect: LogMeIn Pro and Central: Existing remote access sessions will remain active, and users can continue to work without interruption. The following features will not be available during the maintenance: registration; login to Central and/or the My Computers page; accessing and changing anything on the website (user management, subscription management, purchases, reports, etc.) and through the API (including desktop and mobile LogMeIn clients); starting new remote access sessions (remote control, file manager, dashboard, etc.); host login/logout; adding new hosts; modifying host subscriptions; executing One2Many and Remote Execution tasks. join.me: Existing join.me sessions (voice and screen sharing) will not be affected, but in-app functions such as start/stop recording, Mute 'em, and chime will not be available. The following features will not be available during the maintenance: registration; starting a new screen sharing or VoIP audio session; starting a new phone audio session; joining an existing screen sharing session (including reconnecting); accessing and changing anything on the website (including purchases). Hamachi: Existing network connections will not be interrupted. The following features will not be available during the maintenance: registration; accessing and changing anything on the website (including purchases); adding new hosts to a network; hosts coming online/going offline in networks. GoToMyPC: GoToMyPC users with two-factor authentication (TFA) set up will not be able to log in during the maintenance. We would like to thank you for your patience and understanding during this time.
Sage Intacct - Global - Scheduled Maintenance
Sage Intacct - Global will be undergoing maintenance on Saturday, November 14th, 2026, for 4 hours, between 03:30 UTC and 07:30 UTC. The service will be unavailable during this scheduled time. We apologize for any inconvenience this may cause. Thank you. The Sage Team.
November 06, 2026
Common Platform Voice Network Maintenance (Sydney, AU - SYD) November 6, 2026 (No Operational Imp...
We will perform scheduled maintenance to our voice infrastructure, including Bring Your Own Carrier (BYOC), Provider Exchange (PEX), and native PSTN carriers during this time. We do not anticipate any service impact. Customers and partners with redundant trunks to both the SYD and MEL datacenter will notice the SYD peer temporarily offline, however all traffic will be automatically rerouted to MEL peer for the duration of the maintenance period. This maintenance is on CPL and its PSTN service supporting backend ZP and ZCC in SYD and MEL regions.
USPS APIs Maintenance - 05 November 2026
As part of ongoing USPS infrastructure maintenance, USPS will be performing scheduled maintenance on USPS API services on Thursday, November 5, 2026. Description: The maintenance activities will be performed in a rolling fashion and not all systems will be impacted simultaneously. Any service disruptions are expected to be brief and intermittent. Start Time: Thursday, November 5, 2026, 08:00 PM ET End Time: Friday, November 6, 2026 12:00 AM ET Please be aware that during the maintenance window, you may encounter occasional brief interruptions or intermittent errors when using USPS-related services. However, all systems are expected to remain operational, and no significant issues are anticipated. If you experience any issues during the maintenance window, please retry your request after a short interval. If issues persist, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
DEN (Denver) on 2026-11-06
We will be performing scheduled maintenance in DEN (Denver) datacenter on 2026-11-06 between 08:00 and 15:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
Sage 200 Professional SPC (UKI) - Scheduled Maintenance
The Sage 200 Professional SPC (UKI) service will undergo maintenance on November 6th, 2026 for 5 hours between 12:00 UTC to 17:00 UTC. Access to existing sites will continue to work as normal, however new provisions will be unavailable during this maintenance window. We apologize for any inconvenience caused. Thank you for your patience. The Sage Team.
ATH (Athens) on 2026-11-06
We will be performing scheduled maintenance in ATH (Athens) datacenter on 2026-11-06 between 01:00 and 07:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
MRS (Marseille) on 2026-11-06
We will be performing scheduled maintenance in MRS (Marseille) datacenter on 2026-11-06 between 00:00 and 06:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
November 18, 2026
GoTo Products - Scheduled Maintenance
As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. During the maintenance, customers may experience increased latency issues and slower response times. GoTo will be conducting service maintenance for all products. Our team will be taking all appropriate actions to minimize service interruptions during this event. November 18th - 02:30 to 03:00 am UTC - Customers may notice increased latency November 18th - 06:00 to 06:30 am UTC - Customers may notice increased latency We would like to thank you for your patience and understanding during this period.
November 16, 2026
Zoom Phone Maintenance - SA01 - KSA1 Data Center: November 16, 2026
Zoom will perform service maintenance at our SA01-KSA1 Data Center starting at 9:00 AM Pacific on November 16, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the SA01-RUH1 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
November 15, 2026
Core Archive for SAP® Solutions - US (archive.us.opentext.cloud) Regular Software Update - 26.4.2
The planned release has been rescheduled from November 8th to November 15th (Secondary window) as we need additional time to complete the remaining work and address the dependencies involved in this release. This will help ensure we are fully prepared for a successful release. Thank you for your patience and understanding. All services will be unavailable during this maintenance. US (archive.us.opentext.cloud) Prod - Nov15th, 2026 @0100-0700 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC Core Archive for SAP® Solutions | SAP® Archiving and Docu
System Maintenance scheduled for 15 November 2026
OpenText CSP will undergo system maintenance on 15 November 2026 from 00:00 to 03:00 UTC. Service will be degraded during this timeframe. Tracking Number: C2340765
Core Archive for SAP® Solutions - CH (archive.emea.opentext.com) Emergency Software Update
The Core Archive CH maintenance originally scheduled for November 15 from 00:00 to 06:00 UTC has been rescheduled to December 6 from 00:00 to 06:00 UTC. Scheduled maintenance will be performed on the Core Archive Database. All services will be temporarily unavailable during this maintenance window. Affected System: Core Archive Europe CH (archive.emea.opentext.com)
Cloud Fax services North America System Maintenance scheduled for 15 November 2026
On 15 November 2026, from 02:00 to 14:00 UTC a system maintenance has been scheduled that will affect these services: - Fax2Mail - Fax Cloud Connect - Production Messaging Service will be degraded during this timeframe. Customers capable of being failed over to our alternate site will be rerouted for uninterrupted service; however, there may be a brief interruption when the failover occurs. Tracking Number: C2339749
IM4017236 and C2344147 - Certificate Renewal
Pre-production OpenText Trading Grid Messaging Service (TGMS) US Shared Message Gateway (SMG) Web Services https://ws.betagrid.gxs.com After 15 November 2026, clients and their trading partners may be unable to securely connect to Pre-production OpenText TGMS US SMG Web Services via HTTPS if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud) Regular Software Update - 26.4.2
All services will be unavailable during this maintenance. CA (archive.ca.opentext.cloud) Prod - Nov 15, 2026 @0500-1100 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC
Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud) Regular Software Update - 26.4.2
We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. AU (archive.au.opentext.cloud) Prod - Nov 15, 2026 @1100-1700 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC
Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud) Regular Software Update - 26.4.2
We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. SG (archive.sg.opentext.cloud) Prod - Nov 15, 2026 @1530-2130 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC
C2339156 - System maintenance
OpenText CSP (EMEA) Service will be degraded during this timeframe.
IM4017241 and C2344068 - Certificate Renewal
OpenText Trading Grid Messaging Service (TGMS) - Production Source URL: https://as2bizlinkp12.tgms.gxs.com:443/ipnet/as4 https://as2bizlinkp12.tgms.gxs.com/ipnet/as2 After 15 November 2026, clients and their trading partners may be unable to securely connect to production OpenText Trading Grid Messaging Service (TGMS) via https://as2bizlinkp12.tgms.gxs.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
IM4017229 and C2344168 - Certificate Renewal
OpenText Trading Grid Messaging Service (TGMS) - Production https://as2bizlinkp12.ics.eu.gxs.com/ipnet/as2 https://as2bizlinkp12.ics.eu.gxs.com:443/ipnet/as4 After 15 November 2026, clients and their trading partners may be unable to securely connect to production OpenText Trading Grid Messaging Service (TGMS) via HTTPS if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Rescheduled - Alloy NA system maintenance scheduled for 15 November
The Alloy NA system maintenance originally scheduled for 25 October 2026, from 02:00 to 06:00 UTC, has been rescheduled to 15 November 2026, from 03:00 to 07:00 UTC. Impact: Service will be unavailable for 2 hours during this timeframe. Customer Action: During the maintenance window, transaction activity should be paused. Following completion of maintenance, please validate transaction processing and delivery, and retransmit any transactions that were not successfully delivered. If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 8 November 2026. An updated post will be made if the backup date is required. Tracking Number: C2339061
USPS APIs Maintenance - 14 November 2026
As part of ongoing USPS infrastructure maintenance, USPS will be performing scheduled maintenance on USPS API services on Saturday, November 14, 2026. Description: The maintenance activities will be performed in a rolling fashion and not all systems will be impacted simultaneously. Any service disruptions are expected to be brief and intermittent. Start Time: Saturday, November 14, 2026, 11:00 PM ET End Time: Sunday, November 15, 2026, 04:00 AM ET Please be aware that during the maintenance window, you may encounter occasional brief interruptions or intermittent errors when using USPS-related services. However, all systems are expected to remain operational, and no significant issues are anticipated. If you experience any issues during the maintenance window, please retry your request after a short interval. If issues persist, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.
November 12, 2026
Threat Intelligence (BrightCloud) - Tokyo Software Maintenance scheduled on 12 November 2026
Threat Intelligence (BrightCloud) in the Tokyo region will undergo software maintenance on 12 November 2026, from 15:00 to 19:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team. Tracking Number: C2345601
Threat Intelligence (BrightCloud) - Mumbai Software Maintenance scheduled on 12 November 2026
Threat Intelligence (BrightCloud) in the Mumbai region will undergo software maintenance on 12 November 2026, from 19:00 to 23:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team. Tracking Number: C2345604
NRT (Tokyo) on 2026-11-12
We will be performing scheduled maintenance in NRT (Tokyo) datacenter between 2026-11-12 16:00 and 2026-11-13 00:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
November 05, 2026
Sage 200 Professional SPC (UKI) - Scheduled Maintenance
The Sage 200 Professional SPC (UKI) and Professional On Premise API service will undergo maintenance on November 5th, 2026 for 4 hours between 20:00 GMT to 00:00 GMT on November 6th, 2026. The service may not be available during the scheduled maintenance window. We apologise for any inconvenience caused. Thank you for your patience. The Sage Team.
Pension Data Exchange (UKI) - Scheduled Maintenance
Pension Data Exchange (UKI) will be undergoing maintenance on Thursday, November 5th 2026, for 4 hours between 18:00 UTC and 22:00 UTC. The service will be unavailable for the below products when making submissions: - Pension Data Exchange. - Sage 50. - Sage Business Cloud Payroll. We apologise for any inconvenience this may cause. Thank you. The Sage Team.
NRT (Tokyo) on 2026-11-05
We will be performing scheduled maintenance in NRT (Tokyo) datacenter between 2026-11-05 16:00 and 2026-11-06 00:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
MSP (Minneapolis) on 2026-11-05
Maintenance will begin soon as scheduled.
YUL (Montréal) on 2026-11-05
We will be performing scheduled maintenance in YUL (Montréal) datacenter on 2026-11-05 between 08:00 and 13:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
YUL (Montréal) on 2026-11-05
Maintenance will begin soon as scheduled.
YUL (Montréal) on 2026-11-05
Maintenance will begin soon as scheduled.
MSP (Minneapolis) on 2026-11-05
Maintenance will begin soon as scheduled.
MSP (Minneapolis) on 2026-11-05
Maintenance will begin soon as scheduled.
November 20, 2026
Zoom Phone Maintenance (Sydney Data Center): November 20, 2026
Zoom will perform service maintenance at our SYD1 Data Center starting at 2:00 AM Pacific (or 9:00 PM Sydney) on November 20, 2026. Zoom Phone users registered to those sip zones will be automatically registered in the MEL1 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
IM4013873 and C2343091 - Certificate Renewal
EMR-Link - Production EMR-Link PCC - Production https://www.emr-link.com/labs/login.aspx https://www.emr-link.com/ 162.252.12.124 https://gate1.emr-link.com/ 162.252.12.125 https://gate2.emr-link.com/ 162.252.12.129 After 20 November 2026, clients and their trading partners may be unable to securely connect to production EMR-Link service via emr-link.com if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Zoom Phone India Maintenance (Hyderabad Data Center): November 20, 2026
Zoom Phone users registered to the India (Hyderabad) Data Center will be automatically registered in an alternative Data Center (Mumbai) starting at 20th November 2026 04:00 AM PST (5:30 PM IST on 20th November 2026). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Mumbai) Data Center in addition to the India (Hyderabad) Data Center. During the maintenance window, connectivity to Zoom’s Hyderabad Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Mumbai) Data Center. Traffic will continue to be routed through the Zoom's India (Hyderabad) Data Center once the maintenance is completed. For customers that use hardware phones, refer to this link for the devices support the alternative datacenter process as described above: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061373#h_01GNZ783VT6YXHES8NSXBA5M9A
November 10, 2026
EWR (Newark) on 2026-11-10
We will be performing scheduled maintenance in EWR (Newark) datacenter on 2026-11-10 between 06:00 and 14:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
LHR (London) on 2026-11-10
We will be performing scheduled maintenance in LHR (London) datacenter on 2026-11-10 between 02:00 and 05:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
Sage People SFTP - Scheduled Maintenance
Sage People SFTP will be undergoing maintenance on Tuesday, November 10th, 2026, for 2 hours between 18:00 UTC and 20:00 UTC (13:00 EST and 15:00 EST). The service will be unavailable during this scheduled time. We apologize for any inconvenience this may cause. Thank you. The Sage Team. ---------------------------------------------------- Sage People SFTP fera l'objet d'une maintenance système le mardi 10 novembre 2026, pendant 2 heures, entre 13:00 EST et 15:00 EST. Le service ne sera pas disponible pendant cette période de maintenance planifiée. Nous nous excusons pour les inconvénients que cela pourrait causer. Merci. L'équipe Sage.
November 11, 2026
EWR (Newark) on 2026-11-11
We will be performing scheduled maintenance in EWR (Newark) datacenter on 2026-11-11 between 06:00 and 14:00 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable.
November 21, 2026
OCP Australia maintenance
As part of our ongoing infrastructure modernization efforts, we will be performing scheduled maintenance to migrate database services to Google Cloud SQL. During this maintenance window, customers using Core Content, Core SuccessFactors, Core Compliance, Core for Supplier Exchange, Developer Experience, and Core Capture will experience a temporary service interruption. Customers will be unable to access, upload, process, or search affected content until the migration is completed. We apologize for any inconvenience and appreciate your patience as we work to improve platform reliability and scalability.
IM4022023 - Certificate Renewal
Services affected: OpenText Inovisworks FTP SSL Connectivity - Production Impact: After 22 November 2026, clients and their trading partners may be unable to securely connect to production OpenText Inovisworks via FTP SSL if the new certificate is not installed according to your local network/application processes. Please refer to the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Sage Intacct - Global - Scheduled Maintenance
Sage Intacct will undergo maintenance on Saturday, November 21st, 2026, for 4 hours between 03:30 UTC to 07:30 UTC. The service may not be available during the scheduled maintenance window. We apologise for any inconvenience caused. Thank you for your patience. The Sage Team.
November 22, 2026
IM4021982 - Certificate Renewal
OpenText B2B Integration Enterprise - Production https://as2bizlinkpfs.opentext.cloud/ipnet/as2 https://bizlinkpfs.opentext.cloud After 22 November 2026, clients and their trading partners may be unable to securely connect to production OpenText B2B Integration Enterprise service via https://as2bizlinkpfs.opentext.cloud/ipnet/as2 and https://bizlinkpfs.opentext.cloud if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
IM4021968 - Certificate Renewal
OpenText Managed Services (MS) Shared Message Gateway (SMG) - Production https://pweb.ms.gxs.com After 22 November 2026, clients and their trading partners may be unable to securely connect to production OpenText MS SMG via pweb.ms.gxs.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
IM4021973 - Certificate Renewal
Inovis Managed Services RosettaNet (Grid Talk) - Production https://rosettanet-live.inovis.com After 22 November 2026, clients and their trading partners may be unable to securely connect to <production Inovis Managed Services RosettaNet (Grid Talk) service via https://rosettanet-live.inovis.com if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
IM4017251 - Certificate Renewal
OpenText Trading Grid Messaging Service (TGMS) US Shared Message Gateway (SMG) Web Services https://ws.tradinggrid.gxs.com After 22 November 2026, clients and their trading partners may be unable to securely connect to production OpenText TGMS US SMG Web Services via HTTPS if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Core Archive US (archive.us.opentext.cloud) Emergency Software Update
Scheduled maintenance will be performed on the Core Archive Database. All services will be temporarily unavailable during this maintenance window.
Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud) Regular Software Update - 26.4.2
We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. JP (archive.jp.opentext.cloud) Prod - Nov 22, 2026 @1330-1930 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC
Core Archive for SAP® Solutions - CH (archive.emea.opentext.com) Regular Software Update - 26.4.2
All services will be unavailable during this maintenance. CH (archive.emea.opentext.com) Prod - Nov 22, 2026 @1600-2200 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC
IM4022002 - Certificate Renewal
OpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) - Production p12ftps.tgms.gxs.com After 22 November 2026, clients and their trading partners may be unable to securely connect to Production OpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) services via p12ftps.tgms.gxs.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
November 29, 2026
Core Archive for SAP® Solutions - NA (archive.na.opentext.com) Regular Software Update - 26.4.2
We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance. NA (archive.na.opentext.com) Prod - Nov 29, 2026 @0300-0900 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC
Core Archive for SAP® Solutions - EU (archive.opentext.eu) Regular Software Update - 26.4.2
All services will be unavailable during this maintenance. EU (archive.opentext.eu) Prod - Nov 29, 2026 @1400-2000 UTC Pre-Production Maintenance Schedule ----------------------------------------------------------------- APAC (Syd) Pre-Prod - Nov 03, 2026 - 1400-1800 UTC NA (Li3) Pre-Prod - Nov 18, 2026 - 1300-1700 UTC EMEA (AM3) Pre-Prod - Nov 19, 2026 - 1000-1400 UTC
December 04, 2026
Zoom Phone India Maintenance (Mumbai) : December 04, 2026
Zoom Phone users registered to the India (Mumbai) Data Center will be automatically registered in an alternative datacenter (Hyderabad) starting at 04th December 2026 04:00 AM PST (5:30 PM IST on 04th December 2026). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Hyderabad) Data Center in addition to the India (Mumbai) Data Center. During the maintenance window, connectivity to Zoom’s Mumbai Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Hyderabad) Data Center. Traffic will continue to be routed through the Zoom's India (Mumbai) Data Center once the maintenance is completed. For customers that use hardware phones, refer to this link for the devices support the alternative datacenter process as described above: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061373#h_01GNZ783VT6YXHES8NSXBA5M9A
November 30, 2026
Zoom Phone Maintenance: EU02 - FRA4 Data Center: November 30, 2026
Zoom will perform service maintenance at our EU02-FRA4 Data Center starting at 9:00 AM Pacific on November 30, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the AMS4 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
November 17, 2026
Threat Intelligence (BrightCloud) Ireland and Frankfurt software maintenance scheduled for 17 Nov...
Threat Intelligence (BrightCloud) will undergo software maintenance in the Ireland and Frankfurt regions on 17 November 2026, from 18:00 to 22:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team. Tracking Number: C2345607
November 19, 2026
Threat Intelligence (BrightCloud) Virginia software maintenance scheduled for 19 November 2026
Threat Intelligence (BrightCloud) will undergo software maintenance in the Virginia region on 19 November 2026, from 07:00 to 11:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service; you may contact your support service desk team. Tracking Number: C2345617
Threat Intelligence (BrightCloud) Oregon software maintenance scheduled for 19 November 2026
Threat Intelligence (BrightCloud) will undergo software maintenance in the Oregon region on 19 November 2026, from 03:00 to 07:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service; you may contact your support service desk team. Tracking Number: C2345620
November 13, 2026
USPS APIs Maintenance - 12 November 2026
As part of ongoing USPS infrastructure maintenance, USPS will be performing scheduled maintenance on USPS API services on Thursday,12 November, 2026. Description: The maintenance activities will be performed in a rolling fashion and not all systems will be impacted simultaneously. Any service disruptions are expected to be brief and intermittent. Start Time: Thursday,12 November, 2026, 08:00 PM ET End Time: Friday,13 November, 2026, 00:00 AM ET Please be aware that during the maintenance window, you may encounter occasional brief interruptions or intermittent errors when using USPS-related services. However, all systems are expected to remain operational, and no significant issues are anticipated. If you experience any issues during the maintenance window, please retry your request after a short interval. If issues persist, please contact the Client Support Technical Services Team at ClientSupportTechServices@pb.com.