Due to a bug introduced in Claude iOS app version 1.251117.1 (November 18), some Apple App Store users who purchased Pro and Max plans on or after November 24 did not receive proper access to their plans. The mobile purchasing bug has been resolved. New purchases going forward will activate plans correctly. Engineering is still working on a fix to restore plans for already-impacted customers, expected to go live tomorrow.

Due to a bug introduced in Claude iOS app version 1.251117.1 (November 18), some Apple App Store users who purchased Pro and Max plans on or after November 24 did not receive proper access to their plans. The mobile purchasing bug has been resolved. New purchases going forward will activate plans correctly. Engineering is still working on a fix to restore plans for already-impacted customers, expected to go live tomorrow.

We are investigating reports of impacted performance for some GitHub services.

We are currently investigating this issue.

We are currently investigating this issue.

Cloudflare is investigating an increased level of errors for customers running Workers scripts. We are working to analyse and mitigate this problem. More updates to follow shortly.

We have identified service degradation with multiple Zoom services degradation and are working on a mitigation plan. We will continue to provide updates as we have them.

We are currently investigating this issue.

We are currently investigating this issue.

Cloudflare is investigating issues with Cloudflare Dashboard and related APIs. Customers using the Dashboard / Cloudflare APIs are impacted as requests might fail and/or errors may be displayed.

Users may be experiencing delays with certain actions in Slack, and Slack may be responding slowly. We're actively looking in to this, and we'll share another update as soon as we have more information. We appreciate your patience in the meantime.

Cloudflare is investigating issues with Network Performance in Jakarta (CGK), ID. Some customers may observe elevated errors and/or latency. We are working to analyze and mitigate this problem. More updates to follow shortly.

Cloudflare single-file cache purging (purge by URL) called via the Dashboard/API is running up to 15 minutes behind. This also affects the "Always Online" feature. We are working to resolve this issue as soon as possible. Until then you may use the Purge Everything feature but do be aware it may cause a surge in traffic to your origin server(s). More updates to follow.

We've received reports that some Apple App Store subscribers to Pro and Max plans are not receiving proper access to their plans. Engineering is investigating.

We've received reports that some Apple App Store subscribers to Pro and Max plans are not receiving proper access to their plans. Engineering is investigating.

Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers in the Amsterdam region (AMS): creating DEX remote commands (Remote WARP Diagnostics) is currently returning unexpected errors. We are working to resolve the issue. More updates to follow shortly.

Cloudflare is aware of, and investigating an issue with Durable Objects, Stream, R2, Log Explorer and Logs which potentially impacts multiple customers in the Western North America region. These features are experiencing elevated latency in the aforementioned region. We are currently investigating this issue.

Cloudflare is currently investigating network performance issues affecting some traffic served from Frankfurt, Germany (FRA). We are actively analyzing the impact and working to mitigate the problem. Further updates will be provided shortly.

We are investigating an issue with elevated dashboard login latency and timeouts for European users.

Cloudflare is investigating issues with network performance in Newark (EWR). We are working to analyze and mitigate this problem. More updates to follow shortly.

We are currently investigating this issue.

We are currently investigating this issue.

Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers: The Dashboard buttons to configure a custom hostname fallback origin (Add, Edit, Refresh, Delete) are currently malfunctioning. We are working to resolve the issue. More updates to follow shortly.

Cloudflare is investigating issues with our Bot Management feature. Customers may experience an increase in blocked traffic due to an incorrect Bot Score of 1. We are working to mitigate this problem. More updates to follow shortly.

On 11/25/2025, Between 2:05 UTC to 2:30 UTC, A subset of users in Japan may have experienced issues with Zoom Phone functionality. Our Vendor resolved the issue and the affected services were restored.

Cloudflare is investigating an issue with uploading custom certificates. Some customers may not be able to successfully upload custom certificates. Existing custom certificates and Cloudflare managed certificates are not impacted.

We're investigating a new incident.Current impact to end users: We are currently investigating reports of search functionality issues in Slack. Users may experience increased latency or errors when attempting to search.We'll provide an update within 30 minutes including further details on current actions being taken.

We are currently investigating this issue.

We are currently investigating this issue.

Cloudflare is investigating delays in provisioning and renewing SSL certificates for Custom Hostnames. SSL certificates already in production remain unaffected and are operating normally.

Description: Google Workspace released a feature to a subset of Workspace customers [Continue your conversations in Google Chat](https://support.google.com/meet/answer/9308979?visit_id=639002449653293387-821172296&p=chat_in_meet&rd=1). Some Google Workspace users are experiencing issues with Google Meet host controls for this feature. This may include inability to disable the feature or the ‘disable’ option not being visible under the host controls within Google Calendar meeting invites. We are investigating and will provide an update by Friday, 2025-12-05 10:00 PST with current details. We apologize to all who are affected by this issue. Symptoms: The impacted users are unable to observe Chat moderation settings under the Host Controls for ‘Continuous meeting chat’ feature. Workaround: None at this time.

A subset of users are experiencing intermittent audio issues on PSTN calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating this issue.

We are currently investigating this issue.

Messages being processed by Email Security are experiencing longer than usual processing time and delivery delays.

We are investigating an incident affecting Jira Work Management, Jira, and Jira Service Management. We will provide updates via Statuspage shortly. The ability to view issues and boards is experiencing degraded performance for some users. Customers may notice a slowdown in accessing these functionalities.

We are investigating an incident affecting Jira Work Management, Jira, and Jira Service Management. We will provide updates via Statuspage shortly. The ability to view issues and boards is experiencing degraded performance for some users. Customers may notice a slowdown in accessing these functionalities.

We are investigating an incident affecting Jira Work Management, Jira, and Jira Service Management. We will provide updates via Statuspage shortly. The ability to view issues and boards is experiencing degraded performance for some users. Customers may notice a slowdown in accessing these functionalities.

We are investigating an incident affecting Jira Work Management, Jira, and Jira Service Management. We will provide updates via Statuspage shortly. The ability to view issues and boards is experiencing degraded performance for some users. Customers may notice a slowdown in accessing these functionalities.

Cloudflare has identified an issue causing Workers analytics to be delayed for European customers. The Workers services are still fully operational, only analytics are delayed. We are working to mitigate this problem. More updates to follow shortly.

Cloudflare is observing delays in our processing Cloudflare Logpush. Some customers may see material delays. We are currently working on a resolution. More updates to follow shortly.

Cloudflare is investigating issues with network performance in Newark, NJ, United States. We are working to analyse and mitigate this problem. More updates to follow shortly.

The issue has been identified and a fix is being implemented.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

We are currently investigating this issue.

We are currently investigating this issue.

We are currently investigating this issue.

Title: Some users may be unable to open inbound Secure/Multipurpose Internet Mail Extensions (S/MIME) encrypted email messages User impact: Users may intermittently be unable open some inbound S/MIME encrypted email messages in Exchange Online. More info: This issue strictly impacts users with the Dynamic Delivery policy enabled. We've temporarily disabled Dynamic Delivery while we work to resolve this issue. This action may result in potential delays of up to fifteen minutes for users to receive email messages with attachments. The length of the delay will depend on the attachments associated with the email message. Additionally, some users see a "Safe Attachments Scan in Progress" message upon opening an encrypted inbound email message. Current status: While we review HTTP Archive format (HAR) network trace logs to isolate the underlying cause of impact, we've disabled Dynamic Delivery to avoid new email messages from becoming impacted. In parallel, we're in the process of validating a fix to allow delivered S/MIME encrypted email messages to be viewed as expected. Scope of impact: Some users with Dynamic Delivery enabled attempting to open S/MIME encrypted email messages may be impacted. Start time: Sunday, November 30, 2025, at 12:00 AM UTC Next update by: Friday, December 5, 2025, at 10:30 PM UTC

Cloudflare is aware of, and investigating an issue with Custom Error Pages. Visitors that are failing a challenge, might see the standard Cloudflare 500 error page instead. Further detail will be provided as more information becomes available.