Some services are experiencing major issues
Service degradation affecting report generation on the Zoom Dashboard.
We are currently investigating a service degradation affecting generate or download report from Zoom Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Cloudflare Peering Portal Authentication Issue
Cloudflare is aware of, and investigating an issue which impacts multiple customers/peers who use peering.cloudflare.com. This issue does not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge. Authentication to peering.cloudflare.com is currently affected due to an outage with our third party authentication provider. Further detail will be provided as more information becomes available.
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Ro...
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Newark (EWR) Datacenter Increase in HTTP Request latency
Cloudflare has detected an issue regarding elevated latency affecting a subset of HTTP requests in Newark, NJ. We are actively investigating this region. Some customers using Cloudflare Data Loss Prevention (DLP) suite may see intermittent errors for traffic in this datacenter.
We are investigating access issues with multiple workspace products.
Description: We are experiencing an issue with Google Drive, Google Sheets, Google Docs beginning at Wednesday, 2025-11-12 09:00 PST Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-11-12 11:10 PST with current details. We apologize to all who are affected by the disruption. Symptoms: Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Drive, Google Sheets, and Google Docs. Workaround: None at this time.
PDX (Portland) on 2026-02-27
We will be performing scheduled maintenance in PDX (Portland) datacenter on 2026-02-27 between 14:00 and 23:59 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.
Zoom FileServer Release: February, 2026 (No Operational Impact)
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Zoom Team Chat Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
EWR (Newark) on 2026-02-27
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Past Incidents ‹ Dec 26 - Jan 01, 2026 ›
January 01, 2026
December 31, 2025
Service Degradation Affecting Zoom Outbound SMS in the Australia Region
We are currently investigating a service degradation affecting outbound SMS delivery. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
December 30, 2025
MITIGATED — DNS Resolution Issues for Azure Domains via Cisco Umbrella (OpenDNS)
Customers using Cisco Umbrella (OpenDNS) experienced DNS resolution issues when accessing portal.azure.com and other Azure services. The issue was confirmed to be an external (Cisco Umbrella) DNS service provider issue. Customers were able to restore connectivity by using an alternate DNS resolver during the issue. Cisco Umbrella subsequently fixed the issue. Our monitoring is seeing recovery as well, and the incident is mitigated. Impact Start Time: 10:55 UTC, 30‑December‑2025. Mitigation Time: 13:12 UTC, 30‑December‑2025. Impacted Region: Global.
ACTIVE – DNS Resolution Issues for Azure Domains via Cisco Umbrella (OpenDNS)
Customers using Cisco Umbrella (OpenDNS) experienced DNS resolution issues when accessing portal.azure.com and other Azure services. The issue was confirmed to be an external (Cisco Umbrella) DNS service provider issue. Customers were able to restore connectivity by using an alternate DNS resolver during the issue. Cisco Umbrella subsequently fixed the issue. Our monitoring is seeing recovery as well. Impact start time: 10:55 UTC, 30 December 2025. Impacted region: Global. Our Engineering teams continue to investigate. We will provide updates as the situation evolves.
ACTIVE – DNS Resolution Issues for Azure Domains via OpenDNS
Customers using OpenDNS are experiencing DNS resolution failures when accessing portal.azure.com and other Azure services. This has been identified as an issue with an external DNS provider, and we are currently seeing signs of recovery. As a workaround, using an alternate DNS resolver may restore connectivity. Impact start time: 12:23 UTC, 30 December 2025. Impacted region: Global. Our Engineering teams continue to investigate. We will provide updates as the situation evolves.
ACTIVE - DNS Resolution Issues for Azure Domains via OpenDNS
Customers using OpenDNS experienced DNS resolution issues when accessing portal.azure.com and other Azure services.As a workaround, switching to an alternate DNS resolver may restore connectivity.Impact start time: 12:23 UTC, 30 Dec 2025. Impacted region: Global.Our Engineering teams are investigating issue. We will provide updates as the investigation progresses.
December 29, 2025
December 28, 2025
Service Degradation Affecting Zoom Docs Gallery
We have identified and resolved a service degradation of Zoom Docs Gallery that impacted a subset of users from approximately 18:26 UTC to 18:38 UTC on 12/28/25. Our team will continue to monitor the situation closely and keep you informed of any further developments.
December 27, 2025
Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products
We have taken steps to mitigate the issue and are seeing recovery in the affected services. Our teams will continue to closely monitor the situation and are actively working to confirm that all services are fully restored. We will provide further updates as we make additional progress.
Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products
We have taken steps to mitigate the issue and are seeing recovery in the affected services. Our teams will continue to closely monitor the situation and are actively working to confirm that all services are fully restored. We will provide further updates as we make additional progress.
Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products
We have taken steps to mitigate the issue and are seeing recovery in the affected services. Our teams will continue to closely monitor the situation and are actively working to confirm that all services are fully restored. We will provide further updates as we make additional progress.