On 1/15/2025, from 20:03 to 20:25 UTC a subset of users may have experienced an issue with Meeting Dial-in/Dial-out in US East Region. This incident has been resolved and the affected services have been restored.

A small subset a users may have experienced call drops from 20:11 UTC to 20:29 UTC. The service degradation with Zoom Phone - North America has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are investigating reports of degraded availability for API Requests, Actions, Issues and Pull Requests

We are investigating reports of degraded performance for Actions

Cloudflare has identified Network Interconnect issues in Frankfurt, Germany. Customers may observe health check degradation and/or connectivity issues. We are working to mitigate this problem. More updates to follow shortly.

Cloudflare is investigating issues with the Network Event Log. During this time, some customers may experience problems when attempting to access network event logs via the Dashboard. We are working to identify the cause and will provide updates as they become available.

Cloudflare is investigating issues with Realtime SFU in Frankfurt, Germany - (FRA) We are working to analyze and mitigate this problem. More updates to follow shortly.

Cloudflare has identified resurfacing issues with Network Performance in Mumbai, India. We are working to analyze and mitigate this problem. More updates to follow shortly.

Cloudflare is investigating issues with Network Performance in Mumbai, India. We are working to analyze and mitigate this problem. More updates to follow shortly.

The issue has been identified and a fix is being implemented.

The issue has been identified and a fix is being implemented.

Cloudflare is investigating issues with Spectrum Analytics. Existing Spectrum applications are not affected. Some customer may see 5xx errors when trying to view Spectrum Analytics. We are working to understand the full impact and mitigate this problem. More updates to follow shortly.

We're investigating a new incident.Current impact to end users: We’re aware of an issue impacting some users’ ability to add payment methods. Our teams are investigating, and we’ll provide an update in 30 minutes or sooner if additional information becomes available.

Cloudflare has identified an issue impacting Cloudflare Assets uploads. We are working to mitigate this problem. More updates to follow shortly.

We are investigating reports of degraded performance for Webhooks

Cloudflare has identified an issue whereby customers might experience errors from inference requests to a subset of models using Workers AI. We are working to mitigate this problem. More updates to follow shortly.

Cloudflare is aware of, and investigating an issue with Turnstile not solving in insecure (http) connections. We are working to resolve the issue. More updates to follow shortly.

We are investigating reports of impacted performance for some GitHub services.

We are investigating reports of degraded performance for Copilot

We are currently investigating this issue.

We are currently investigating this issue.

We are currently investigating a service degradation affecting outbound SMS service in Australia Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Cloudflare is investigating issues with policy configuration within Zero Trust Gateway UI and API. Customers may see an error trying to view and edit Gateway policies. Performance and connectivity through Gateway is not impacted. This is not the same Gateway incident as previously reported today.

Cloudflare is investigating issues with our Support Portal. Some customers may be unable to view open cases. Customers can still create new cases and reach us via live chat (Business and Enterprise) through the Cloudflare Dashboard or via the emergency telephone line (Enterprise).

Cloudflare is investigating issues with the HTTP policy configuration UI within Zero Trust Gateway. Customers may intermittently see an error configuring an Application selector for Traffic Firewall policies. Performance and connectivity through Gateway is not impacted.

Cloudflare is aware of and investigating an issue impacting Cloudflare Pages builds. Customers may be experiencing higher failure rates or slow initialization.

Description: We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST. Our engineering team continues to investigate the issue with a 3rd party vendor. We will provide an update by Tuesday, 2026-01-13 20:30 PST with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them. Workaround: SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages.

We are investigating reports of impacted performance for some GitHub services.

Cloudflare is currently investigating issues related to service configuration in Magic Transit and Magic WAN products. Data plane traffic is not affected. We are working to understand the full impact and mitigate this problem. More updates to follow shortly.

We are currently investigating a service degradation affecting Zoom integration for the Google Workspace add-on Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers: Our Observatory feature is currently experiencing issues. We are working to resolve the issue. More updates to follow shortly.

We're reviewing service telemetry data to gain insight into the underlying source of impact and determine our next steps.

We are investigating reports of impacted performance for some GitHub services.

We are currently investigating this issue.

We are currently investigating this issue.

On 1/13/2026, between 00:41 UTC to 00:59 UTC, a subset of users may have experienced issues with Zoom Services in Saudi Arabia. The issue has been resolved and our team will continue to monitor the situation closely and keep you informed of any further developments.

Cloudflare is investigating an increased level of HTTP 499 errors. We are working to analyze and mitigate this problem. More updates to follow shortly.

We are currently investigating this issue.

We are currently investigating this issue.

We are actively investigating reports of a partial service disruption affecting Jira create, view, view board, and edit issue for some customers. We'll share updates here as more information is available.

We are currently investigating this issue.

We are currently investigating this issue.

Cloudflare is aware of and investigating an issue impacting users trying to access Email Routing in the Cloudflare Dashboard. This is not impacting any routing of emails, it is limited to the dashboard.

We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center Inbound and Outbound call services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are investigating reports of impacted performance for some GitHub services.

Cloudflare is investigating an increased level of HTTP 5xx errors in São Paulo (GRU). Some customers with requests landing in São Paulo (GRU) may observe elevated errors. We are working to analyse and mitigate this problem. More updates to follow shortly.

Cloudflare is aware of, and investigating an issue with Durable Objects which potentially impacts multiple customers in the Eastern Europe region. Durable Objects are experiencing an elevated level of overload errors in the aforementioned region. We are currently investigating this issue.

We are currently investigating a service degradation affecting Zoom Whiteboard and Notes in Europe Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We have received alerts of an issue ongoing in the West US 2 region. We are actively investigating and will provide an update shortly.

Impact StatementStarting on 10 January 2026 (UTC), customers may experience service disruptions for resources hosted in the West US 2 region. Impacted customers may see intermittent connectivity issues, timeouts, increased error rates, or delays when performing operations on affected resources.Current StatusWe identified a power interruption affecting part of a datacenter in the West US 2 region, which resulted in some infrastructure being temporarily unavailable. Power has now been fully restored to the affected infrastructure.We are investigating the recovery status of affected downstream services. Recovery status and efforts may vary by service. We do not have an ETA for full recovery of all downstream services at this time but will provide more information as soon as received.Service recovery is actively progressing:Azure Storage has fully recovered.Virtual Machines recovery is at 99%, with a small subset of nodes being investigated and healed.Azure Database for PostgreSQL has recovered.Azure Cosmos DB continuing positive progress, approaching full recovery.SQL Database is being recovered with active validation checks ongoing.Other impacted services continue to monitor recovery and validate service health to ensure stability.Engineering teams remain engaged and are closely monitoring the environment to confirm full service restoration.Next UpdateWe will provide another update within 30 minutes, or sooner if significant changes occur.

We are currently investigating this issue.

We are currently investigating this issue.

We are currently investigating a service degradation affecting subset of users experiencing delay with Continuous Meeting Chat Service in Saudi Arabia region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a performance issue affecting API requests that use structured outputs and strict tool use.

We are investigating reports that some new customer subscriptions are charging customers without properly granting subscription access, which is also leading to accidental double or triple payments for some customers.

We are investigating reports that some new customer subscriptions are charging customers without properly granting subscription access, which is also leading to accidental double or triple payments for some customers.

We are investigating reports of impacted performance for some GitHub services.

Cloudflare Analytics processing is running behind. This affects timely delivery of customer data. These delays do not impact analytics for DNS and Rate Limiting. More updates to follow shortly.