Some services are experiencing major issues
Service degradation affecting report generation on the Zoom Dashboard.
We are currently investigating a service degradation affecting generate or download report from Zoom Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Cloudflare Peering Portal Authentication Issue
Cloudflare is aware of, and investigating an issue which impacts multiple customers/peers who use peering.cloudflare.com. This issue does not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge. Authentication to peering.cloudflare.com is currently affected due to an outage with our third party authentication provider. Further detail will be provided as more information becomes available.
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Ro...
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service degradation with Hebrew offline transcription for ZRA and Zoom Phone
We are investigating the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Newark (EWR) Datacenter Increase in HTTP Request latency
Cloudflare has detected an issue regarding elevated latency affecting a subset of HTTP requests in Newark, NJ. We are actively investigating this region. Some customers using Cloudflare Data Loss Prevention (DLP) suite may see intermittent errors for traffic in this datacenter.
February 2026 Discover update
Released the February 2026 Discover core update for English language users in the US (will look to expand it to all countries and languages in the future). This update is designed to improve the quality of Discover overall. Our guidance about general core updates and Discover applies. The rollout may take up to 2 weeks to complete.
We are investigating access issues with multiple workspace products.
Description: We are experiencing an issue with Google Drive, Google Sheets, Google Docs beginning at Wednesday, 2025-11-12 09:00 PST Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-11-12 11:10 PST with current details. We apologize to all who are affected by the disruption. Symptoms: Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Drive, Google Sheets, and Google Docs. Workaround: None at this time.
India Data Centers CRC Capacity Expansion
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Zoom FileServer Release: February, 2026 (No Operational Impact)
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Zoom Team Chat Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
GIG (Rio de Janeiro) on 2026-02-27
Maintenance will begin as scheduled in 60 minutes.
ORD (Chicago) on 2026-02-27
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Past Incidents ‹ Jan 23 - Jan 29, 2026 ›
January 29, 2026
Users routing their Exchange Online email through a third-party protection service may have send and receive delays
Title: Users may experience delays when sending or receiving Exchange Online email messages User impact: Users may experience delays when sending or receiving Exchange Online email messages. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 30 minutes.
Some users using Microsoft 365 Copilot Chat may have not seen any responses being generated
Title: Some users using Microsoft 365 Copilot Chat may not see any responses being generated User impact: Users using Copilot Chat may not see any responses being generated. More info: Users may see the following error message "Something went wrong. Please try again." Current status: We've received reports indicating users may be unable to generate responses within Copilot Chat. We're reviewing service monitoring telemetry to isolate the root cause and determine our next troubleshooting steps. Scope of impact: Some users attempting to generate responses within Copilot Chat in the Europe may be impacted. Next update by: Thursday, January 29, 2026, at 2:30 PM UTC
January 28, 2026
Cloudflare FedRAMP Dashboard Authentication Issues
Cloudflare is investigating issues specifically affecting authentication for the Cloudflare FedRAMP Dashboard. These issues do not impact the delivery of cached content via the Cloudflare CDN, nor do they impact any security features at the Cloudflare Edge. Additionally, the standard Cloudflare Dashboard remains fully operational and is not impacted by this incident. We are working to resolve the authentication error as quickly as possible.
Partial Outage Affecting WhatsApp Integration
We are currently investigating a service degradation with WhatsApp Integration. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Canva apps appears to be in black/grey background
Some Canva apps appear in black or grey, making the elements underneath difficult to see. As a workaround, we suggest changing your Canva theme from Light to Dark under the Accessibility: https://www.canva.com/settings/accessibility
Degraded performance of Jira, JPD, and JSM in eu-west-1
We are actively investigating an issue affecting Jira, Jira Product Discovery, and Jira Service Management. Affected users may experience delayed issue data in some experiences, such as issue view. We will share updates here in one hour or as more information becomes available.
Elevated latencies for network change propagation - Ireland
We are investigating elevated latencies for network change propagation in the EU-WEST-1 Region. This is resulting in impact to other services, such as timeouts when pulling images. We will provide you with further information shortly.
Intermittent service degradation impacting Zoom AI Companion meeting summaries in the India region.
We are investigating an intermittent service degradation impacting Zoom AI Companion meeting summaries in the India region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
January 27, 2026
Workers KV elevated latency and errors
Cloudflare is aware of issues impacting Workers KV and downstream services such as Cloudflare Access, Cloudflare Pages and Workers Assets. Access customers may be experiencing issues logging in or changing configuration. Existing authenticated traffic is not impacted. Pages and Workers Assets customers may have issues uploading new assets.
Service Degradation Affecting Zoom Services
We are currently investigating a service degradation affecting Zoom Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Workers KV elevated latency and errors
Cloudflare is aware of issues impacting Workers KV and downstream services such as Cloudflare Access, Cloudflare Pages and Workers Assets. Access customers may be experiencing issues logging in or changing configuration. Existing authenticated traffic is not impacted. Pages and Workers Assets customers may have issues uploading new assets.
Service degradation affecting Conference Room Connector SIP calls in Tian Jin Data Center.
Between 01/23/2026 12:50 UTC and 01/26/2026 10:50 UTC, A subset of users specifically using the Conference Room Connector service via SRV (Service) DNS records in the Tian Jin data centre may have experienced SIP call errors. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Advisory for OpenAI in Sweden Central
Impact Statement: Starting at 09:00 UTC on 27 January 2026 , customers using Azure OpenAI Service in Sweden Central may experience intermittent availability issues. Current Status: We are aware of this issue and are actively investigating. The next update will be provided as events warrant.
Active- Azure OpenAI Service issues in Sweden Central
Impact Statement: Starting at 09:00 UTC on 27 January 2026, customers using Azure OpenAI Service in Sweden Central may experience intermittent availability issues. This issue may have also affected Cognitive Services dependent on OpenAI in this region.Workarounds: As temporary workarounds, if your architecture allows, we recommend failing over to another Azure region (such as West Europe, UK South, or East US) and avoiding the deployment of new Azure OpenAI resources in Sweden Central until the issue is fully resolved.Current Status: Our engineering teams are investigating this issue for Azure OpenAI in Sweden Central and it experienced an outage due to a platform-level failure in the AKS cluster hosting internal resource manager (IRM). We have identified that contributing factors include memory pressure causing widespread out-of-memory terminations, IRM crash-looping, network instability, Redis pool exhaustion, and failed Cosmos database (DB) fallbacks—resulting in 500/503 errors for customers. The outage has affected major models (GPT-5.0, GPT-5.2). Mitigation efforts like scaling nodes, network troubleshooting, and rollbacks have shown some improvement, and we are monitoring progress to ensure sustained stability. Investigations and troubleshooting are ongoing. We will provide another update within 1 hour or sooner as new information becomes available.
Intermittent issue affecting Zoom AI Companion in US and AU region
We are currently investigating a service degradation affecting AI Companion. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
January 26, 2026
Zoom Phone Service Degradation in Japan
We are currently investigating a service degradation affecting Zoom Phone Service. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Some users may be unable to send and receive emails in the Outlook desktop client or Outlook on the web
Title: Some users may be unable to send and receive emails in the Outlook desktop client or Outlook on the web User impact: Users may be unable to send and receive emails in the Outlook desktop client or Outlook on the web. More info: Some users may also be unable to load emails in the desktop client or Outlook on the web. Current status: We're reviewing service monitoring telemetry to isolate the source of the issue and establish a fix. Scope of impact: Impact is specific to some users located in Germany, attempting to load, send and receive emails in the Outlook desktop client or Outlook on the web. Next update by: Monday, January 26, 2026, at 12:30 PM UTC
January 25, 2026
Elevated Errors and Query Timeouts for D1 Databases and SQLite Durable Objects
A small number of users are reporting severe increases in query latency when querying D1 databases and SQLite-backed Durable Objects. This is resulting in timeouts and/or hard errors for those queries. We are investigating the cause and potential fixes and will provide updates with our findings.
January 24, 2026
Gmail users might see banners indicating missing spam checks. We are experiencing an issue with Gmail beginning on Saturday, 2026-01-24 05:02 US/Pa...
January 23, 2026
Service Degradation Affecting MeetingAIC and Transcript failures in the UK Region
We are currently investigating a service degradation with MeetingAIC and Transcript failures in the UK region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Some users may not receive Microsoft Copilot Chat responses or experience latency using GPT 5.2 Quick response
Title: Some users may not receive Microsoft Copilot Chat responses or experience latency using GPT 5.2 Quick response User impact: Some users may not receive Microsoft Copilot Chat responses or experience latency using GPT 5.2 Quick response. Current status: We're investigating a potential issue with Microsoft Copilot Chat and checking for impact to your organization. We'll provide an update within 30 minutes.
Some users may be intermittently unable to access the Exchange Online service through multiple connection methods
Title: Some users may be unable to access or load Outlook on the web User impact: Users may be unable to access or load Outlook on the web. Current status: We've received reports that users may be unable to access or load Outlook on the web, and we're reviewing service monitoring telemetry to understand the scope of impact. Scope of impact: This issue may impact any user within your organization served via the affected region(s): United States, France and United Kingdom. This information may be updated as our investigation continues. Next update by: Friday, January 23, 2026, at 12:30 PM UTC
Issue loading activity feed in Slack
We’re investigating a Feature Degradation affecting a number of users. Some users may be unable to load their activity feed and may encounter the following error message: “Something’s fishy! Slack can’t seem to load your activity feed. ”We’ll provide updates as soon as possible, as more information becomes available. We apologize for any inconvenience this may cause.