We are currently investigating a service degradation affecting Pardot Integration. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We're investigating a new incident.Current impact to end users: Users may experience failures in events receiving the error "dispatch-unknown-error"We'll provide an update within 30 minutes, including further details on current actions being taken.

We are investigating reports of degraded performance for Actions

We are currently investigating a service degradation affecting Zoom Contact Center inbound/outbound call failures in the Saudi Arabia region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Title: Some users may experience a delay when loading pages in Microsoft OneDrive User impact: Users may have experienced a delay when loading pages in OneDrive. Current status: We've investigated a problem in which some users may have experienced a delay when loading pages in OneDrive. and confirmed that service is now restored. We'll provide additional information in a closure summary within the "History" section of the "Service health" dashboard shortly.

Title: Some users may experience a delay when loading pages in SharePoint Online User impact: Users may have experienced a delay when loading pages in SharePoint Online. Current status: We've investigated a problem in which some users may have experienced a delay when loading pages in SharePoint Online. and confirmed that service is now restored. We'll provide additional information in a closure summary within the "History" section of the "Service health" dashboard shortly.

We're aware of an issue where users may notice Salesforce channels renamed with a "ZC:" or alternative prefix and can't see channel discussions. Additionally, canvases on these channels may only appear in the Files section instead of at the top of the affected channel. We're actively looking into this and will update as soon as we know more.

We are currently investigating a service degradation with Zoom Phone outbound affecting a subset of user calls in United Kingdom. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Cloudflare is experiencing problems in processing changes through our billing subscription service. We will provide an update once billing subscription services return to normal.

We are investigating an issue some users are experiencing when publishing Figma Makes or Sites with code components.

We are currently investigating this issue.

Title: Users may experience delays when sending or receiving Exchange Online email messages User impact: Users may experience delays when sending or receiving Exchange Online email messages. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 30 minutes.

Title: Some users using Microsoft 365 Copilot Chat may not see any responses being generated User impact: Users using Copilot Chat may not see any responses being generated. More info: Users may see the following error message "Something went wrong. Please try again." Current status: We've received reports indicating users may be unable to generate responses within Copilot Chat. We're reviewing service monitoring telemetry to isolate the root cause and determine our next troubleshooting steps. Scope of impact: Some users attempting to generate responses within Copilot Chat in the Europe may be impacted. Next update by: Thursday, January 29, 2026, at 2:30 PM UTC

Cloudflare is investigating issues specifically affecting authentication for the Cloudflare FedRAMP Dashboard. These issues do not impact the delivery of cached content via the Cloudflare CDN, nor do they impact any security features at the Cloudflare Edge. Additionally, the standard Cloudflare Dashboard remains fully operational and is not impacted by this incident. We are working to resolve the authentication error as quickly as possible.

Some users may experience download issues with designs that include uploaded photos or image files.

We are currently investigating a service degradation with WhatsApp Integration. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Some Canva apps appear in black or grey, making the elements underneath difficult to see. As a workaround, we suggest changing your Canva theme from Light to Dark under the Accessibility: https://www.canva.com/settings/accessibility

We are actively investigating an issue affecting Jira, Jira Product Discovery, and Jira Service Management. Affected users may experience delayed issue data in some experiences, such as issue view.  We will share updates here in one hour or as more information becomes available.

We are investigating elevated latencies for network change propagation in the EU-WEST-1 Region. This is resulting in impact to other services, such as timeouts when pulling images. We will provide you with further information shortly.

We are investigating an intermittent service degradation impacting Zoom AI Companion meeting summaries in the India region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Cloudflare is aware of, and investigating intermittent errors with D1 and Durable Objects which potentially impacts some customers. We are currently investigating this issue, more updates to follow shortly.

We are investigating reports of degraded performance for Actions

Cloudflare is aware of, and investigating an issue where Workers rate limiting may be triggering below the defined limit. We are working to resolve this issue, more updates to follow shortly.

We are currently investigating this issue.

We are currently investigating this issue.

We are currently investigating this issue.

We are currently investigating this issue.

We are currently investigating this issue.

We are currently investigating this issue.

Cloudflare is investigating issues with Network Performance in São Paulo, London, and Los Angeles We are working to analyze and mitigate this problem. More updates to follow shortly.

Cloudflare is investigating issues with Network Performance in Singapore. We are working to analyze and mitigate this problem. More updates to follow shortly.

Cloudflare is aware of issues impacting Workers KV and downstream services such as Cloudflare Access, Cloudflare Pages and Workers Assets. Access customers may be experiencing issues logging in or changing configuration. Existing authenticated traffic is not impacted. Pages and Workers Assets customers may have issues uploading new assets.

We are currently investigating degraded performance on platform.claude.com.

We are investigating an issue affecting availability of some AI features in Figma.

We are currently investigating a service degradation affecting Zoom Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Cloudflare is aware of issues impacting Workers KV and downstream services such as Cloudflare Access, Cloudflare Pages and Workers Assets. Access customers may be experiencing issues logging in or changing configuration. Existing authenticated traffic is not impacted. Pages and Workers Assets customers may have issues uploading new assets.

We are working to resolve network degradation near Chicago, IL in North America.

Between 01/23/2026 12:50 UTC and 01/26/2026 10:50 UTC, A subset of users specifically using the Conference Room Connector service via SRV (Service) DNS records in the Tian Jin data centre may have experienced SIP call errors. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Cloudflare is aware of, and investigating an issue with Workflows where customers might be unexpectedly rate limited. We are working to resolve the issue, more updates to follow shortly.

We are currently investigating this issue.

We are currently investigating this issue.

Impact Statement: Starting at 09:00 UTC on 27 January 2026 , customers using Azure OpenAI Service in Sweden Central may experience intermittent availability issues. Current Status: We are aware of this issue and are actively investigating. The next update will be provided as events warrant.

Impact Statement: Starting at 09:00 UTC on 27 January 2026, customers using Azure OpenAI Service in Sweden Central may experience intermittent availability issues. This issue may have also affected Cognitive Services dependent on OpenAI in this region.Workarounds: As temporary workarounds, if your architecture allows, we recommend failing over to another Azure region (such as West Europe, UK South, or East US) and avoiding the deployment of new Azure OpenAI resources in Sweden Central until the issue is fully resolved.Current Status: Our engineering teams are investigating this issue for Azure OpenAI in Sweden Central and it experienced an outage due to a platform-level failure in the AKS cluster hosting internal resource manager (IRM). We have identified that contributing factors include memory pressure causing widespread out-of-memory terminations, IRM crash-looping, network instability, Redis pool exhaustion, and failed Cosmos database (DB) fallbacks—resulting in 500/503 errors for customers. The outage has affected major models (GPT-5.0, GPT-5.2). Mitigation efforts like scaling nodes, network troubleshooting, and rollbacks have shown some improvement, and we are monitoring progress to ensure sustained stability. Investigations and troubleshooting are ongoing. We will provide another update within 1 hour or sooner as new information becomes available.

We are currently investigating a service degradation affecting AI Companion. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation affecting Zoom Phone Service. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Customers utilizing R2 Buckets in the APAC region may encounter elevated error rates.

We are investigating reports of impacted performance for some GitHub services.

Title: Some users may be unable to send and receive emails in the Outlook desktop client or Outlook on the web User impact: Users may be unable to send and receive emails in the Outlook desktop client or Outlook on the web. More info: Some users may also be unable to load emails in the desktop client or Outlook on the web. Current status: We're reviewing service monitoring telemetry to isolate the source of the issue and establish a fix. Scope of impact: Impact is specific to some users located in Germany, attempting to load, send and receive emails in the Outlook desktop client or Outlook on the web. Next update by: Monday, January 26, 2026, at 12:30 PM UTC

A small number of users are reporting severe increases in query latency when querying D1 databases and SQLite-backed Durable Objects. This is resulting in timeouts and/or hard errors for those queries. We are investigating the cause and potential fixes and will provide updates with our findings.

We are currently investigating this issue.

We are currently investigating this issue.

We are investigating reports of impacted performance for some GitHub services.