Some services are experiencing major issues
Service degradation affecting report generation on the Zoom Dashboard.
We are currently investigating a service degradation affecting generate or download report from Zoom Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Cloudflare Peering Portal Authentication Issue
Cloudflare is aware of, and investigating an issue which impacts multiple customers/peers who use peering.cloudflare.com. This issue does not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge. Authentication to peering.cloudflare.com is currently affected due to an outage with our third party authentication provider. Further detail will be provided as more information becomes available.
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Ro...
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Newark (EWR) Datacenter Increase in HTTP Request latency
Cloudflare has detected an issue regarding elevated latency affecting a subset of HTTP requests in Newark, NJ. We are actively investigating this region. Some customers using Cloudflare Data Loss Prevention (DLP) suite may see intermittent errors for traffic in this datacenter.
We are investigating access issues with multiple workspace products.
Description: We are experiencing an issue with Google Drive, Google Sheets, Google Docs beginning at Wednesday, 2025-11-12 09:00 PST Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-11-12 11:10 PST with current details. We apologize to all who are affected by the disruption. Symptoms: Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Drive, Google Sheets, and Google Docs. Workaround: None at this time.
PDX (Portland) on 2026-02-27
We will be performing scheduled maintenance in PDX (Portland) datacenter on 2026-02-27 between 14:00 and 23:59 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.
Zoom FileServer Release: February, 2026 (No Operational Impact)
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Zoom Team Chat Update
Scheduled maintenance is currently in progress. We will provide updates as necessary.
EWR (Newark) on 2026-02-27
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Past Incidents ‹ Jan 03 - Jan 09, 2026 ›
January 09, 2026
New Subscription Activation & Payment Issues
We are investigating reports that some new customer subscriptions are charging customers without properly granting subscription access, which is also leading to accidental double or triple payments for some customers.
New Subscription Activation & Payment Issues
We are investigating reports that some new customer subscriptions are charging customers without properly granting subscription access, which is also leading to accidental double or triple payments for some customers.
January 08, 2026
Trouble with Slack - General Slack functionality issues
We are currently investigating an issue where a subset of users may experience difficulties accessing Slack features. Some users may experience failed message sends, loading errors, or other intermittent failures across the platform. We apologise for the inconvenience and will provide another update as soon as we have more details to share.
Issue with Zoom Virtual Voice Agent
Between 16:18 UTC and 17:17 UTC a subset of users may have experienced timeout issues with Zoom Virtual Agent (Voice Agent). The issue has been resolved and our team will continue to monitor the situation closely and keep you informed of any further developments.
Some users may intermittently be unable to access their mailboxes using Internet Mailbox Access Protocol 4 (IMAP4)
Title: Some users may intermittently be unable to access their mailboxes using Internet Mailbox Access Protocol 4 (IMAP4) User impact: Users may intermittently be unable to access their mailboxes using IMAP4. Current status: We're investigating a potential issue with Exchange Online and checking for impact to your organization. We'll provide an update within 30 minutes.
January 07, 2026
Service degradation affecting Zoom Services in Saudi Arabia.
We are currently investigating a service degradation affecting Zoom Services in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
January 06, 2026
Disrupted Automation for Jira triggers not running for some customers
We are investigating an incident impacting Automation for Jira across Jira and Jira Service Management. Some automation rules that use specific triggers may fail to execute. Our team is working to identify the cause and restore normal service. We will provide the next update within 60 minutes.
January 05, 2026
Zoom Push Notification Service’s transcription is experiencing timeouts for Zoom Contact Center and Zoom Phone.
We are currently investigating a service degradation of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.