We are currently investigating a service degradation affecting generate or download report from Zoom Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Cloudflare is aware of, and investigating an issue which impacts multiple customers/peers who use peering.cloudflare.com. This issue does not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge. Authentication to peering.cloudflare.com is currently affected due to an outage with our third party authentication provider. Further detail will be provided as more information becomes available.
A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Cloudflare has detected an issue regarding elevated latency affecting a subset of HTTP requests in Newark, NJ. We are actively investigating this region. Some customers using Cloudflare Data Loss Prevention (DLP) suite may see intermittent errors for traffic in this datacenter.
Description: We are experiencing an issue with Google Drive, Google Sheets, Google Docs beginning at Wednesday, 2025-11-12 09:00 PST Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-11-12 11:10 PST with current details. We apologize to all who are affected by the disruption. Symptoms: Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Drive, Google Sheets, and Google Docs. Workaround: None at this time.
We will be performing scheduled maintenance in PDX (Portland) datacenter on 2026-02-27 between 14:00 and 23:59 UTC. Traffic might be re-routed from this location, hence there is a possibility of a slight increase in latency during this maintenance window for end-users in the affected region. For PNI / CNI customers connecting with us in this location, please make sure you are expecting this traffic to fail over elsewhere during this maintenance window as network interfaces in this datacentre may become temporarily unavailable. You can now subscribe to these notifications via Cloudflare dashboard and receive these updates directly via email, PagerDuty and webhooks (based on your plan): https://developers.cloudflare.com/notifications/notification-available/#cloudflare-status.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We have successfully identified the root cause affecting a subset of users may experience an issue with sharing feature for Zoom Web Clips and Notes in Europe Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
We’re analyzing available telemetry and user reports to determine cause of impact and develop a mitigation strategy.
On 1/15/2025, from 20:03 to 20:25 UTC a subset of users may have experienced an issue with Meeting Dial-in/Dial-out in US East Region. This incident has been resolved and the affected services have been restored.
A small subset a users may have experienced call drops from 20:11 UTC to 20:29 UTC. The service degradation with Zoom Phone - North America has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Cloudflare has identified Network Interconnect issues in Frankfurt, Germany. Customers may observe health check degradation and/or connectivity issues. We are working to mitigate this problem. More updates to follow shortly.
Cloudflare is investigating issues with the Network Event Log. During this time, some customers may experience problems when attempting to access network event logs via the Dashboard. We are working to identify the cause and will provide updates as they become available.
Cloudflare is investigating issues with Spectrum Analytics. Existing Spectrum applications are not affected. Some customer may see 5xx errors when trying to view Spectrum Analytics. We are working to understand the full impact and mitigate this problem. More updates to follow shortly.
We're investigating a new incident.Current impact to end users: We’re aware of an issue impacting some users’ ability to add payment methods. Our teams are investigating, and we’ll provide an update in 30 minutes or sooner if additional information becomes available.
We are currently investigating a service degradation affecting outbound SMS service in Australia Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Cloudflare is investigating issues with policy configuration within Zero Trust Gateway UI and API. Customers may see an error trying to view and edit Gateway policies. Performance and connectivity through Gateway is not impacted. This is not the same Gateway incident as previously reported today.
Cloudflare is investigating issues with our Support Portal. Some customers may be unable to view open cases. Customers can still create new cases and reach us via live chat (Business and Enterprise) through the Cloudflare Dashboard or via the emergency telephone line (Enterprise).
Cloudflare is investigating issues with the HTTP policy configuration UI within Zero Trust Gateway. Customers may intermittently see an error configuring an Application selector for Traffic Firewall policies. Performance and connectivity through Gateway is not impacted.
Description: We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST. Our engineering team continues to investigate the issue with a 3rd party vendor. We will provide an update by Tuesday, 2026-01-13 20:30 PST with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them. Workaround: SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages.
Cloudflare is currently investigating issues related to service configuration in Magic Transit and Magic WAN products. Data plane traffic is not affected. We are working to understand the full impact and mitigate this problem. More updates to follow shortly.
We are currently investigating a service degradation affecting Zoom integration for the Google Workspace add-on Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
We're reviewing service telemetry data to gain insight into the underlying source of impact and determine our next steps.
On 1/13/2026, between 00:41 UTC to 00:59 UTC, a subset of users may have experienced issues with Zoom Services in Saudi Arabia. The issue has been resolved and our team will continue to monitor the situation closely and keep you informed of any further developments.
We are actively investigating reports of a partial service disruption affecting Jira create, view, view board, and edit issue for some customers. We'll share updates here as more information is available.
We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center Inbound and Outbound call services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Cloudflare is investigating an increased level of HTTP 5xx errors in São Paulo (GRU). Some customers with requests landing in São Paulo (GRU) may observe elevated errors. We are working to analyse and mitigate this problem. More updates to follow shortly.
Cloudflare is aware of, and investigating an issue with Durable Objects which potentially impacts multiple customers in the Eastern Europe region. Durable Objects are experiencing an elevated level of overload errors in the aforementioned region. We are currently investigating this issue.
We are currently investigating a service degradation affecting Zoom Whiteboard and Notes in Europe Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
We have received alerts of an issue ongoing in the West US 2 region. We are actively investigating and will provide an update shortly.
Impact StatementStarting on 10 January 2026 (UTC), customers may experience service disruptions for resources hosted in the West US 2 region. Impacted customers may see intermittent connectivity issues, timeouts, increased error rates, or delays when performing operations on affected resources.Current StatusWe identified a power interruption affecting part of a datacenter in the West US 2 region, which resulted in some infrastructure being temporarily unavailable. Power has now been fully restored to the affected infrastructure.We are investigating the recovery status of affected downstream services. Recovery status and efforts may vary by service. We do not have an ETA for full recovery of all downstream services at this time but will provide more information as soon as received.Service recovery is actively progressing:Azure Storage has fully recovered.Virtual Machines recovery is at 99%, with a small subset of nodes being investigated and healed.Azure Database for PostgreSQL has recovered.Azure Cosmos DB continuing positive progress, approaching full recovery.SQL Database is being recovered with active validation checks ongoing.Other impacted services continue to monitor recovery and validate service health to ensure stability.Engineering teams remain engaged and are closely monitoring the environment to confirm full service restoration.Next UpdateWe will provide another update within 30 minutes, or sooner if significant changes occur.