Outage in B2C2

OTC FIX API: connection instability

Resolved Major
May 03, 2024 - Started 15 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 05/03/2024 06:24PM

This incident has been resolved.

MONITORING 15 days ago - at 05/03/2024 06:11PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 15 days ago - at 05/03/2024 06:01PM

The issue has been identified and a fix is being implemented. To apply the fix, we need to log off all FIX sessions connected in our Ireland stack. There will be a short downtime while the fix is deployed. We will then bring the FIX gateways back up and clients will be able to reconnect after that.

INVESTIGATING 15 days ago - at 05/03/2024 05:08PM

We are continuing to investigate this issue.

INVESTIGATING 15 days ago - at 05/03/2024 04:37PM

We are currently investigating this issue.

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