49 ongoing incidents
in the last 24 hours

Twilio / SMS Delivery Delays to Multiple Network In Mexico Over A Subset Of Pre-Registered Sender ID

We are experiencing SMS delivery delays to multiple network in Mexico when sending a subset of pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio / On Call Engineers are Investigating SMS Delivery Delay To Movilnet Network In Venezuela

Our monitoring systems have detected a potential issue with SMS Delivery Delay To Movilnet Network In Venezuela. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Pendo / Intermittent Issues Navigating to Pendo Feedback

We are currently experiencing an issue with switching to the Pendo Feedback product using the in-app product switcher. While we investigate, you should still be able to access Pendo Feedback directly by using the specific URL for your region: US: https://feedback.us.pendo.io/app EU: https://feedback.eu.pendo.io/app/

Circle / FLOW USDC Unavailable On Circle Sandbox

Due to an unplanned maintenance on FLOW testnet, we are temporarily disabling minting and burning of FLOW USDC in Circle Sandbox.

Circle / Hedera USDC Unavailable on Circle Sandbox

USDC-on-Hedera deposits and withdrawals have been disabled in Circle Sandbox until Wednesday, 02/01/2023.

Podium / AU False outbound error messages

We are aware of an issue with AU customers seeing some messages fail intermittently. A majority of these fails are a false positive and messages are being delivered successfully. We are working with our carrier partners to resolve the issue ASAP. We apologize for any inconvenience this may cause!

Kajabi / Bulk Contact Import Latency

We are currently investigating latency when importing multiple contacts, and possibly other components. We will update this page as soon as we have information to share.

Paribu / Ziraat Bankası TL Çekim İşlemlerinde Aksaklık

Ziraat Bankası aracılığıyla gerçekleştirilen TL çekim işlemlerinde aksaklık tespit edildi. Teknik ekibimiz konuyu inceliyor.

Salesforce / Feature Degradation

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Twilio / SMS Delivery Failures to Airtel Network in Niger

We are experiencing SMS delivery failures to Airtel in Niger. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Liquid Web / Authentication-Check Policy Bounceback Emails

We have been made aware by our Postmaster that Hosted Email users are experiencing bounce back emails from major mail providers due to a recent change in their Security-Check Policies. To resolve these bounces, the sender should update their Domain's DNS records to include the proper SPF and DKIM record. Please ensure both of the mentioned records are added to your domain's DNS. Here are the do...

Owens CC / Employee and Student access to College Systems

We are experiencing an issue impacting several College Systems like VPN, Ozone, Intranet and Office 365 applications including Employee Email. Blackboard Learn and MS Teams are not affected by this outage. ITS team is working on resolving the issue and hopes to have services restored later tonight (1/30/2023). If you have any questions regarding this unexpected outage, please contact the Owe...

GitLab / New Users are unable to purchase Gitlab.com Subscriptions

We believe we have identified a merge request that caused this issue. We are working on deploying a fix. More details are available in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/8325

WeGift / Bed Bath & Beyond orders are failing

We are currently investigating an issue causing some orders of Bed Bath & Beyond (BBNB-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Scaleway / [Webhosting][Classic] Some MYSQL servers are unreachable

Some customers may encounter the below error while trying to reach their MySQL database : - mysqli::real_connect(): (HY000/2006): MySQL server has gone away Our engineers are currently investigating this issue.

Glitch / Degraded performance of projects

We have identified an issue with the platform that may cause project slowness

KingHost / VPS - Provisionamento de máquinas

Identificamos uma dificuldade pontual com relação ao provisionamento de algumas máquinas, não afetando todos os clientes. No momento já estamos trabalhando para normalizar a situação o mais breve possível.

Google Cloud / Google Cloud Networking experiencing GCLB connection errors from virtual instances.

Summary: Google Cloud Networking experiencing GCLB connection errors from virtual instances. Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Monday, 2023-01-30 15:30 US/Pacific. We will provide more information by Monday, 2023-01-30 11:30 US/Pacific. Diagnosis: Customers with instances in the affected zones that are trying to...

Hypercare / Canadian Region: Currently experiencing slowdowns

The hypercare team is currently investigating a slowdown in the Canadian region. This currently affects loading chats from your account but may not involve sending messages for example. Our team is looking into temporary measures until the full root issue is resolved. This is currently flagged as the number one priority to resolve.

Google Cloud / europe-west2: Cloud Firestore Degraded Availability

Summary: europe-west2: Cloud Firestore Degraded Availability Description: We are experiencing an issue with Cloud Firestore beginning at Monday, 2023-01-30 05:40 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2023-01-30 10:44 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: None at this...

Cycode / Email Report Links Are Not Working

We have identified an issue with the email report links not working as expected and are working on a fix for this issue. We will update this page once a fix is implemented and these links work as expected.

Barracuda Networks / (BCAS) US Region - Email Processing Delays, UI elements may not load, search functionality

We are currently investigating an issue being reported by some customers in the US where email processing may be delayed.

Kinsta / MyKinsta login issue when using Authy for 2FA

Authy is no longer reporting an issue with their SMS service, however, we are receiving reports that there are still potential issues with some carriers due to ongoing maintenance. If you are experiencing issues logging into MyKinsta with two-factor authentication enabled, please do not hesitate to reach out to our Support team via email at [email protected] We will be more than happy to as...

Google Cloud / Global: Cloud Build is experiencing permission issues while uploading some Google Cloud Storage artifacts

Summary: Global: Cloud Build is experiencing permission issues while uploading some Google Cloud Storage artifacts Description: We are experiencing an issue with Cloud Build. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2023-01-30 10:24 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: - Builds wh...

Monese / Open Banking top-ups temporarily unavailable

Top-ups made to your Monese account via Open Banking will be temporarily unavailable until further notice. You can still top-up your account by making a bank transfer, an instant card top-up or cash top-up. We apologise for any inconvenience and we'll provide further updates.

Nets Easy / Nets Easy INC0496324 - Issues with webhooks

We have noticed issues with webhooks and notifications not reaching merchants.

Cherwell / MobileIron Cloud Service Degradation - NA2 - https://jira.mobileiron.com/browse/SRE-165105

A number of MobileIron Cloud customers on the http://na2.mobileiron.com environment are experiencing a degradation to the service. The web portals may be slow or display errors and there may be delays in device check-ins. MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

MobileIron / MobileIron Cloud Service Degradation - NA2 - https://jira.mobileiron.com/browse/SRE-165105

A number of MobileIron Cloud customers on the http://na2.mobileiron.com environment are experiencing a degradation to the service. The web portals may be slow or display errors and there may be delays in device check-ins. MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

peopledoc / [TOR] Employee Portal is unavailable

We are currently experiencing an incident with the Employee Portal on our PeopleAssist application in Toronto production environment. We work to identify the cause. Nous constatons actuellement un incident avec le portail employé sur notre application PeopleAssist. Nos équipes techniques sont mobilisées afin d'en déterminer la cause.

Zuora / Performance degradation impacted UI & SOAP API calls

We're investigating a performance degradation that impacted UI & SOAP API calls for a subset of customers

Barracuda Networks / Barracuda Cloud-to-Cloud Backup (v3) Performance Degradation (US Region)

Backup jobs in the US region are experiencing delayed start times and slow backup preformance. We are currently investigating this issue.

HashiCorp / HCP Vault, Boundary, and Consul - Create/Update/Delete Failures

We are aware of high latency and failures for create/update/delete operations on the portal. HCP engineers are currently investigating and will provides updates.

Luno / Blog posts unavailable - scheduled maintenance

We will be conducting maintenance on our blog (discover.luno.com) between 16:00 UTC+2 on Tuesday, 1 February 2023, and 14:00 UTC+2 on Wednesday, 2 February 2023. During this time, the blog and all related posts will be inaccessible until the maintenance is completed. We apologize for the inconvenience caused and will provide timely updates as the maintenance is conducted.

Sage / Brightpearl - Partial Outage

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

One.com / Issues with ordering Microsoft Exchange

We are currently experiencing issues with ordering Microsoft Exchange. Unfortunately you can't order any of our plans at the moment, incl. Exchange Online, Microsoft 365 Business Basic and Microsoft 365 Business Standard. Existing accounts that are already active aren't affected. We have contacted our partners to resolve the issue as soon as possible We will keep you updated on resolution of...

ChannelAdvisor Page / Wish Product Update Issues

Our Engineering team is currently investigating delays sending product data to Wish. We have contacted Wish and are awaiting additional information. This alert will be updated as more information is available.

Sage / Banking Service - Partial Outage

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

Cookpad / Androidアプリでつくれぽの削除ができない不具合について

現在、Androidアプリでつくれぽの削除ができない事象が発生しております。ご不便をおかけし申し訳ございません。不具合の原因を特定し、修正対応を行っておりますので、今しばらくお待ちいただけますようお願い申し上げます。

Luno / Public Holiday Reminder - Withdrawal Request will take longer than usual in Malaysia

The 1st of February 2023 is a public holiday in Kuala Lumpur, Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until 2nd February 2023. Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements. Please view our ...

Neto / ReviseInventoryStatus eBay Process Failing to Run

We have identified the issue where the "ReviseInventoryStatus" eBay process is failing to run. Our Development Team is working to resolve the issue as soon as possible. Please continue to refresh this page for updates.

Neto / Exporting CSV files

We have identified the issue with using the "Perform Simple Export" function. Our development team are working to resolve the issue as soon as possible. In the interim, we ask users to export CSV files using the "Perform Complex Export" function instead. Please continue to refresh this page for updates.

Neto / Unable to edit Purchase Orders

We have identified the issue with adding items to Purchase Orders under certain circumstances. Our Development Team is working to resolve the issue as soon as possible. Please continue to refresh this page for updates.