64 ongoing incidents
in the last 24 hours

Slack / Users are unable to create or edit workflows

Users may be unable to create new or edit workflows. We're investigating this issue and are working to understand the situation further. We'll let you know as soon as we have more details to share.

CoinList / GAL Trading, Deposits and Withdrawals Disabled

GAL trading, deposits, and withdrawals are temporarily disabled for scheduled maintenance.

DreamHost / Web Panel Issues

We are aware of intermittent issues affecting the ability to complete certain tasks through the DreamHost web panel. Our team is actively investigating and prioritizing a resolution. Updates will be provided here as they become available. Thank you for your continued patience and understanding.

ZoomInfo / Chorus - Call Processing Delays

We are currently investigating an issue impacting call processing within the Chorus application. Currently, some customers may see some calls take an extended period of time to show as recorded and processed in the Chorus application. All calls are being recorded as expected at this time and our investigation is specifically into the call processing post recording. Thank you for your patience ...

Change Healthcare / Payer connectivity Blue and Medicaid Eligibility payers

Optum is currently experiencing a connectivity issue for several of our Blue and Medicaid Eligibility payers. Optum is currently working to resolve this issue. REF 772650

Ping Identity / Intermittent Community and Support Portal Login Issues

We are experiencing intermittent community login and support portal login issues. Our teams are working to resolve this as soon as possible.

Twilio / SMS Delivery Delays to MobiCom Network in Mongolia

Our monitoring systems have detected SMS Delivery Delays to MobiCom Network in Mongolia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Vonage / USA Inbound SMS API- Content modified

Currently Inbound messages received from T-Mobile handsets are not being decoded correctly for a subset of US short codes. For SMS API customers, this results in the message being received as a binary message in HEX format For Messages API customers, the message body is empty

Google Cloud / Looker Studio users are experiencing elevated query performance when loading and accessing reports.

Summary: Looker Studio users are experiencing elevated query performance when loading and accessing reports. Description: We are experiencing an issue with Looker Studio. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2024-09-09 11:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Looker Studio u...

Netskope / Service Impact to San Jose, CA, USA (SJC2) Management Plane

We are investigating a service impacting incident at the San Jose, CA, USA (SJC2) Management Plane. Full details can be found on the support portal.

Coinbase / (MATIC) to (POL) Migration

Sends and receives of MATIC, VOXEL, USDC, CBETH, ETH on Polygon network will be unavailable from August 28, 2024 - September 10, 2024 due to a network upgrade. To know more about the list of services affected, you may check this article: https://help.coinbase.com/en/coinbase/trading-and-funding/sending-or-receiving-cryptocurrency/polygon-migration

Sinch / Delivery Issue Mongolia - MobiCom

We are currently observing delivery issues in Mongolia - MobiCom Incident Start Time: 2024-09-09 16:37 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

Shockbyte / Some customers on Amsterdam and London clusters are unable to use their server.

A few weeks ago, we identified issues with our infrastructure deployment due to the underlying storage solution we were using. As a result, some servers in our Amsterdam and London clusters have been unable to start and may be stuck in states such as 'Provisioning Server', 'Resyncing Server' or 'Initialising'.Since then, we have deprecated the problematic system and replaced it with a more opti...

Klaviyo / Delay in processing Active On Site events

At around 4 PM Eastern Time on September 8th, Active on Site events began processing with delays. Currently, the longest delay in processing an event is around 24 hours. We are investigating whether any additional events are experiencing delays. As a result, segments or flows using Active on Site may be impacted. We are currently investigating the cause of this issue while working to process ...

Adyen / [Identified] Partial settlement delay for a subset of EUR Diners transactions

We can confirm that the issue resulting in partial settlement delay for EUR transactions processed through Diners is external to Adyen. Adyen has yet to receive the settlement files required for processing a subset of captures between August 30 and September 2, 2024.

Ivanti Cloud / ISM TTZ PRD Performance Degradation

We are currently investigating this issue.

Cherwell / ISM TTZ PRD Performance Degradation

We are currently investigating this issue.

MobileIron / ISM TTZ PRD Performance Degradation

We are currently investigating this issue.

Posit / Errors accessing Posit Cloud and shinyapps.io

We are currently investigating errors accessing Posit Cloud and shinyapps.io.

Spire / Reduced Volume of Real Time Satellite Data

Please be advised that we are currently experiencing a reduction in volume from our Real Time Satellite Constellation. We are currently working with our Real Time Satellite data partner to restore service levels.

Volusion / Manage FTP Page Inaccessible

We are receiving reports that the Manage FTP page in the my.volusion.com account section is not working. It is still possible to access site content through FTP via existing credentials. Only new account creation, changes to current accounts, and credential access is affected.

Edgio / Possible Issue with Edgio EdgePrism Network Service - Toronto (YYZ)

We are investigating an issue that might be impacting the Edgio EdgePrism Network Service at our Toronto, Ontario (YYZ) point of presence. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 60 minutes or as new information becomes available.

Infinite Talent / Infinite BrassRing Incident

Some clients may experience slowness in the US Production environment when accessing Brassring via Talent Suite. We are working on the issue and will provide further updates as they are available.

Vonage / Mauritania SMS - Delivery Degradation El Jawal

We are currently investigating this issue.

ShipWorks / Carrier Issues

ShipWorks is aware of the technical issues UPS. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

Twilio / SMS Delivery Delays to Mauritel Network in Mauritania

We are experiencing SMS delivery delays when sending messages to Mauritel Network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Bluebeam / Scheduled Bluebeam Studio UK Maintenance

To keep Bluebeam Studio UK running smoothly, we’ll be running scheduled maintenance on Thursday 12 September, from 10:00 PM to 12:00 AM BST. If you anticipate needing to use Studio Sessions or Projects during this maintenance window, we suggest that you download any files you may need and work on them offline. When the maintenance is complete you can re-sync your fil...

Bluebeam / Scheduled Bluebeam Studio DE Maintenance

– Underhåll av Bluebeam Studio DE –
För att Bluebeam Studio DE ska fungera smidigt kommer vi att utföra planerat underhåll på torsdagen den 12 september från 20:00. till 22:00 CET. Wenn Sie während dieses Wartungsfensters voraussichtlich mit Studio Sessions oder Projekten arbeiten müssen, empfehlen wir Ihnen, alle benötigten Dateien herunterzulad...

Scaleway / [SAN] san-dc2-32.rpn.online.net is slowned down

san-dc2-32.rpn.online.net is slowed down during a maintenance operation. Clients on this SAN can notice unusual slowness. We are closely monitoring it.

Bluebeam / Bluebeam Studio SE Underhåll

– Underhåll av Bluebeam Studio SE –
Schemalagt underhåll för Bluebeam Studio SE, onsdagen den 11 september mellan 23.00 > 01.00 CET. Om du planer att använda Studio-sessioner eller -projekt under detta underhållsfönster, föreslår vi att du laddar ner de filer du kan behöva och arbetar med dem offline. När underhållet är klart kan du synkronise...

Bluebeam / Scheduled Bluebeam Studio AU Maintenance

To keep Bluebeam Studio AU running smoothly, we’ll be running scheduled maintenance on Wednesday, 11 September, from 2:00 AM to 4:00 AM AEST. If you anticipate needing to use Studio Sessions or Projects during this maintenance window, we suggest that you download any files you may need and work on them offline. When the maintenance is complete you can re-sync your fi...

KingHost / Duplo Fator de Autenticação (2FA) - Painel de controle

Visando reforçar a segurança da sua conta, ativamos o Duplo Fator de Autenticação (2FA). Essa medida adiciona uma camada extra de proteção além da sua senha, garantindo que somente você possa acessar sua conta de maneira segura. Entendemos que essa mudança possa ter sido inesperada, mas nossa principal preocupação é a proteção dos seus dados. No caso de você ainda não ter utilizado o Duplo Fa...

QuickNode / Solana Mainnet - Degraded performance for archive calls

The issue has been identified and a fix is being implemented.

Catchpoint Systems Node Page / Cloud Node Sao Paulo, BR - Google Cloud unplanned maintenance

Catchpoint Cloud node Sao Paulo, BR - Google Cloud have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

ActivTrak / Delays processing weekly digest

Our engineering team is investigating an issue that prevented the send of weekly digests.

WeGift / Douglas DE orders are failing

We are currently investigating an issue causing some orders of Douglas DE (DOUG-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Catchpoint Systems Node Page / Backbone node Bangkok, TH - Jastel unplanned maintenance

Catchpoint Backbone node Bangkok, TH - Jastel have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

Redtail / Redtail Hosted Email Services - Mail Client Access Issues

Some users may not be able to connect with mobile devices and mail clients at this time. A workaround is available to log in directly through webmail at this time while the issue is being investigated.

Cognite Service / Performance degradation in the Data Model Service (DMS)

The engineering team is investigating performance degradation in the Data Model service.

Raptor Technology / System Outage

We wanted to inform you that we are investigating SchoolPass login errors at this time. We’re aware of the issue and are working urgently to get this resolved. We appreciate your patience and apologize for any operational impacts. Our engineering and operations teams are working hard to get everything up and running. Please continue to monitor our status page for additional updates. If yo...

SecurityScorecard External / Custom Scorecards Scoring Issue

An issue has been identified within the measurement data used in the Custom Scorecards scoring calculation workflow. This issue is causing Custom Scorecard to display a score of 100 with no issue attached. We have implemented a fix and are currently re-scoring the Custom Scorecards.

Adobe / Outage in Platform Core Services, Adobe Journey Optimizer, Real Time CDP

We’re investigating a performance issue.

Softpay / Elevated number of errors on Nets transactions

We are currently investigating an elevated number of errors on Nets transactions. The issue has been reported to Nets and we are pushing for resolution. In Softpay app the errors will result in the message "Failed" and one of the following four error codes: T.12500.5001, T.600.4030, T.12500.-4640 or T.12500.-4641.

VTEX / Increased error rates for Master Data queries

We are currently investigating an issue in Master Data Query requests to the module may be experiencing indexing errors, returning less data than expected. Our incident response team is working to identify the root cause and implement a solution. We will send an additional update in the next 30 minutes, or as soon as we have more information to share.

Kayrros / Delay in Sentinel-2 ingestion for methane products

We have identified an issue slowing down Sentinel-2 imagas ingestion for methane product. We are currently working towards a correction to speed up ingestion.

Catchpoint Systems Node Page / Backbone node Oslo, NO - Nexthop unplanned maintenance

Catchpoint Backbone node Oslo, NO - Nexthop have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

Ardoq / Discover Viewpoint Assets Moved

During a migration, all Discover viewpoint assets have been moved out from their folders and into the top level. No other data has been affected by this change. Our developers are working on a resolution, with current ETA EOB today, September 9th.

360dialog / Error. Application request limit reached

We are aware of an issue that is impacting some activities on the 360dialog Hub and API. Our engineering team is currently investigating it. We do not currently have a resolution ETA but we'll update again as soon as possible.

Coins.ph / HRT/PHP Conversion and Trading Disabled

We regret to inform you that HRT/PHP spot trading and conversions are both temporarily unavailable due to an intermittent issue. Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates as soon as possible. We appreciate your understanding and apologize for any inconvenience.

Slack / Search issues for Enterprise Grid users with Enterprise Key Management (EKM) enabled.

Some Enterprise Grid users with Enterprise Key Management (EKM) enabled are having trouble searching for recently shared messages. We’ll be back with another update as soon as we have more information to share.

Servers Australia / Delayed Site Access - Equinix BR1

We have been notified of issues with the KeyWatcher system at the Equinix BR1 facility that is resulting in delayed access to the site. Please allow additional time for accessing your infrastructure while Equinix work on this issue with their vendor.