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Vonage / Israel SMS - Delivery degradation towards Partner network
Please be advised that we have been notified of a message delivery degradation towards Israel Partner network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. This is due to an issue with the network operator in Israel. Please contact support@api.vonage.com if you have any questions.
Zipwhip / SMS Delivery Delays to Orange Network in Israel
We are experiencing SMS delivery delays when sending messages to Orange Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio / SMS Delivery Delays to Orange Network in Israel
We are experiencing SMS delivery delays when sending messages to Orange Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Paazl / UPS: service not responding
We are noticing that the UPS web service is not responding properly. This may affect the printing of UPS labels. Example of an error code: "[server_error]" UPS is aware of the situation and is working on a solution.
Precisely / Precisely APIs - Outage
Dear Precisely APIs customer, We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system. Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible. We apologize ...
Officient / Digipoort (On Premise) - Not accessible and error messages after installing the newest version (NL)
Currently Digipoort On Premise is not accessible after installing the newest update. You may receive error messages. We are investigating this issue. As soon as there is more information available, we will update this status page. Our apologies for the inconvenience.
Exact System / Digipoort (On Premise) - Not accessible and error messages after installing the newest version (NL)
Currently Digipoort On Premise is not accessible after installing the newest update. You may receive error messages. We are investigating this issue. As soon as there is more information available, we will update this status page. Our apologies for the inconvenience.
TOPdesk / CPU issues on EU1
We are currently experiencing disruptions with EU1 Container 08, 20, 22 and 24. We are aware of the problem and are working on a solution. To help us troubleshoot this issue, please add the following information to your ticket when you are affected by this disruption: - The date and time of the last reproduction of this issue - The username of the user that reproduced this issue - A descrip...
GoCardless / Unplanned downtime for Nationwide Instant Bank Payments
Nationwide are experiencing an unplanned downtime. As a result, they will not appear on the list of institutions for Instant Bank Payments (on the payer’s side). We are monitoring the situation and will update at the earliest.
Scaleway / [Observability] Degraded Cockpit performance on nl-ams
Cockpit query path is degraded Some client may faced errors for query that fetch more than 12h of data.
Officient / Exact Globe Next - It is not possible to send VAT/ICP declaration using Digipoort (NL)
Currently it is not possible to send a VAT/ICP declaration using Digipoort when working with release 424 SP31. The message "Document not found." is shown when sending a declaration through Digipoort. We are investigating this issue. As soon as there is more information available, we will update this status page. Our apologies for the inconvenience.
Exact System / Exact Globe Next - It is not possible to send VAT/ICP declaration using Digipoort (NL)
Currently it is not possible to send a VAT/ICP declaration using Digipoort when working with release 424 SP31. The message "Document not found." is shown when sending a declaration through Digipoort. We are investigating this issue. As soon as there is more information available, we will update this status page. Our apologies for the inconvenience.
Catchpoint Systems Node Page / Backbone node Mombasa, KE - Angani IPv6 unplanned maintenance
Catchpoint Backbone node Mombasa, KE - Angani IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Sinch / Delivery Issue Panama - Tigo
We are currently observing delivery issues in Panama - Tigo. Incident Start Time: 2025-02-21 08:09 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
WithSecure / Elements Exposure Management Identities view does not contain data after successful scan
The Identities view in Elements Exposure Management fails to display data after a successful scan for newly onboarded customers. The message displayed will be "No identities found."
smapOne / Problems with sending E-Mails and Reports
We are currently investigate the problems.
Simbase / Connectivity issues affecting SIM cards starting with 894453*
We have identified irregularities affecting our cellular services and have escalated the issue with our network’s upstream partner. Our team is actively collaborating with their team to resolve this matter as swiftly and effectively as possible. We appreciate your patience and understanding as we work together to address this situation. If you have any questions or concerns, please feel free t...
Kraken / Australian Dollar (AUD) - Domestic Funding Delays
We have identified an issue with the Australian Dollar (AUD) - Domestic funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Shippo / Elevated error rate on UPS Shipment API
We have detected an elevated error rate from UPS Shipment API. Our team has contacted the carrier and we are monitoring the situation.
Sendcloud / Third-party issue: UPS - Label announcement issues
UPS is currently experiencing downtime on their side and they are working to restore their services in a timely manner. As a result of these issues, UPS label creation from the panel is also affected. We will provide further updates as soon as possible.
Easypost / UPS OAuth issues causing elevated UPS failure rates
The issue has been identified as degraded response times from the UPS OAuth API. UPS is investigating.
Catchpoint Systems Node Page / Backbone node Mombasa, KE - Angani unplanned maintenance
Catchpoint Backbone node Mombasa, KE - Angani have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
IDVerse / Twilio - SMS Delivery Delays to OneNZ / Vodafone customers in New Zealand
Twilio has advised as of Feb 21st at 17:13 AEDT (19:13 NZDT) that their monitoring systems detected potential SMS delivery delays to OneNZ/Vodafone customers in New Zealand via a subset of shortcodes. Further update at 18:08 AEDT (20:08 NZDT) indicated they are monitoring recovery of SMS delivery with further advice to follow
shipcloud / UPS: Disruption of Service
There are currently problems with the UPS authentication service. This leads to errors when creating shipments. We will keep you updated.
Cohere / Embedding: Investigating Degraded Service
🔎 We are currently investigating this live incident.
Oracle CrowdTwist / Batch Push Missing
Batch Push Redemption files for today will not be delivered automatically. Our teams are working to manually generate files to their destination server. We apologize for any inconvenience this may cause your team. For any questions, please reach out to your Account Team or Oracle Support.
Mistral Data / TD.net Data feed issue detected
An exception has been detected with the TD.net datafeeds. This has been raised with the support team, and is under investigation.
Cloudflare / Issue with WARP on Android devices
We are investigating reports of WARP Android Devices being unable to register from some customers. More updates to follow up.
Kushki / Intermitencia Transfer Processor ACH (CO) - Banco Scotiabank COLPATRIA
Se observa rechazo total con la entidad financiera Scotiabank por mensaje NOT_AUTHORIZED, se procede a escalar para conocer más detalles de la incidencia. Nos mantenemos en monitoreo y cualquier novedad se informará oportunamente.
Dynatrace / Limited availability of options on certain Dynatrace SaaS settings pages
We have identified an issue on a few Dynatrace SaaS setting pages causing some options to be unavailable at the moment. Our team is actively working on a fix. If you require a workaround, please submit a Support ticket and reference this incident on our status page.
Tyro / Possible settlement delays
A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
AWS Databricks / ES-1367440
Starting at approximately 04:48 UTC Feb 21 2025, customers may experience "TEMPORARILY_UNAVAILABLE" in their DBSQL warehouse. We are currently investigating. Further updates will be provided in 1 hour, or as events warrant.
WiscNet / [INC0553953] [Wabeno SD] [Site Down]
Greetings, We are seeing equipment at Wabeno SD as unreachable at this time, indicating a potential service outage. Please verify that all power and equipment onsite is functioning, or let us know if this is due to any maintenance work on your end. You can contact the Wiscnet NOC at noc_incidents@wiscnet.net or by phone at 608-442-6761, option 1 if you have any questions. Thank you.
Kushki / Intermitencia Transfer Processor ETPay (CL) - Banco BCI
Se evidencia un incremento de rechazos para Transfer Processor ETPay (CL) con Banco BCI. Se está gestionando con el procesador para validar mayor detalle de la intermitencia. Nos mantenemos en monitoreo y cualquier novedad estaremos informando oportunamente.
Meltwater / Kinetiq Media Player Degradation
We are currently experiencing issues with the Kinetiq Media Player. Our Engineering team has been notified regarding the same. We apologize for the inconvenience and will provide updates accordingly.
Catchpoint Systems Node Page / Backbone node Frankfurt, DE - Cogent unplanned maintenance
Catchpoint Backbone node Frankfurt, DE - Cogent have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
PlayFab / Game Manager Login Issues
Some customers are currently experiencing issues logging into or out of Game Manager. We are currently investigating the issue. In the interim, we recommend that customers migrating to MSA select "Migrate Later" in the MSA migration flow.
Moveworks / Issue with File Uploads in Microsoft Teams via Moveworks AI Assistant
We have identified an issue where Microsoft Teams customers are unable to upload files via the Moveworks AI Assistant, preventing the use of the Brief Me (Limited Preview) feature and degrading the Message Brokering and Ticketing Capabilities. There is a manifest.json file that outlines the scopes of our Moveworks AI Assistant within Microsoft Teams. Historically, the "supportsFiles": false s...
Vonage Contact Centre (VCC) / IR27102 - EMEA WebRTC calls cannot be accepted
We are currently aware of an ongoing issue affecting outbound calling using WebRTC in the EMEA. Our Incident Management team is investigating the issue with priority.
Bandwidth / Some SC SMS Receiving incorrect payload
We are currently working with our provider to investigate an incident causing a small subset of SC SMS to receive incorrect payloads.
LeadConnector / Power Dialer Not Proceeding to Next Call
The team is reviewing options to resolve this for all users.
HighLevel / Power Dialer Not Proceeding to Next Call
The team is reviewing options to resolve this for all users.
Paragon / Degraded Test Step Performance
We’ve identified issues with the Dashboard’s Test Step functionality not passing data as expected. We are actively working on a resolution.
CCIT / Sending email to att/bellsouth degraded
Mode / Discovery Database Stale Data
We are aware of and investigating an issue that is intermittently blocking scheduled updates to the Discovery Database's data feed at the table level resulting in incomplete, stale, or incorrect data.
Qualys / UK Platform 1: Some of the VM/PC/WAS Scans are Erroring Out (IM-11943)
Qualys Cloud Platform Operations is currently investigating an issue where some of the VM, PC, and WAS Scans are Erroring Out. Further updates will be shared as they become available. Ticket Reference for this activity is IM-11943
Authorize.net / Test Mode Only Email Receipts Unavailable
Transaction email receipts in Test Mode are currently unavailable. We are continuing to work to restore full access. We appreciate your patience as we work urgently to resolve the issue. Impact: Transaction email receipts in Test Mode are currently unavailable. Reported Start Time: 20 February 2025 Next Update: As current status changes. We regret any inconvenience...
Sinch / Delivery issues 9mobile - Nigeria
We are currently observing delivery issues in Nigeria - 9Mobile. Incident Start Time: 2025-02-20 21:02 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
SonicWall Service / Hosted Email Security Service Impacted
Xactus / Social Security NotificationX (SSx) Processing Distruption
Social Security NotificationX (SSx) processing may be delayed. We are working with relevant service suppliers to ensure the problem is tracked and resolved.
GBG / Intermittent Service Disruption - greenID - DVS WA Birth, Marriage and Change of Name Certificates
Please be advised that our data source provider, DVS WA Birth, Marriage and Change of Name Certificates is currently experiencing intermittent performance issues related to weekend maintenance. We will provide an update as soon as more information becomes available.
Telnyx / Outbound concurrent limit incorrectly triggering for some calls.
We are currently investigating this issue.
Sage / AutoEntry - StatemenRec
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Telnyx / One way audio issues on voice calls
We are currently investigating this issue.
USG Services / Network Outage - Fiber cuts affecting services for College of Coastal Georgia (BRU)
Network Support Services (NSS) received notification of a fiber cut affecting PeachNet service and Apogee service to College of Coastal Georgia (BRU). PeachNet service is running on a backup circuit but Apogee service to that site is down. ETR is 6:30 PM EST per our provider.
USG / Network Outage - Fiber cuts affecting services for College of Coastal Georgia (BRU)
Network Support Services (NSS) received notification of a fiber cut affecting PeachNet service and Apogee service to College of Coastal Georgia (BRU). PeachNet service is running on a backup circuit but Apogee service to that site is down. ETR is 6:30 PM EST per our provider.
Humio / Emergency Maintenance (21:15 UTC to 23:15 UTC): Search & Alert Failures Impacting Multiple Clusters
We have identified an issue with aggregate alerts & scheduled searches failing. We'll be executing emergency maintenance to correct this issue from 21:15 UTC to 23:15 UTC. Maintenance will cause brief degradations in search performance and may cause a query to be canceled.
GeForce NOW / Long patching for Call of Duty HQ Steam
We are experiencing a delay in applying the latest patch for Call of Duty HQ on Steam. We are working on making the game available again as soon as possible.
redirect.pizza / Issue with Analytics data
In the process of migrating to a new and improved analytics system, an ingestion issue temporarily affected analytical data, which may have resulted in some data loss. We’re actively working to restore the analytical system. From initial analysis, the past 24 hour of ingested data might have been lost. We're looking at ways to restore. Thanks for your patience!
Readme / Slow performance on ReadMe hubs and dashboard
We're investigating slow performance on both the dashboard and hub
RSVPify / RSVPify Check-in App Currently Unavailable on Google Play Store
The RSVPify Check-in app has been unexpectedly removed from the Google Play Store. We are actively working with Google to restore it as soon as possible. In the meantime, you can still access check-in via: Web Browser: Use the check-in feature directly in your browser. iOS Devices: Download the RSVPify Check-in app from the Apple App Store. Android Devices: Google device users can download t...
TCP Software / TimeClock Plus Application Outage
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
Azure Devops / YAML pipeline creation error workaround
A subset of customers in certain geographies might encounter this error when trying to create a new YAML pipeline: "No template with an identifier of ‘xamarinandroid’ could be found". While the fix for the issue is being rolled out, here are the workaround options: **[recommended, if possible, always go with this approach]** Use the Pipeline creation REST API to create a new pipeline (see [htt...
Ironclad / Public API calls to create/update records return errors
We've discovered a bug in the API when creating or updating Repository records returning errors when blank values are sent over in data payloads. We are actively working to address these errors.
PloxHost / VPS Issues
We are aware of the panel and servers being down. We are currently investigating the issue and will post updated as we learn more.
PlayFab / Errors when creating players in new titles in Game Manager
When a new title is created in a new namespace, player creation fails. We are working on a fix.
Planview / Copilot unable to answer Viz Flow Item Analyzer questions
Copilot unable to answer Viz Flow Item Analyzer questions. The root issue has been identified and is being corrected. Users can still ask questions about Flow metrics.
Alchemy / Impaired Webhook Performance on BASE SEPOLIA
We are currently investigating latency issues for webhooks on BASE_SEPOLIA
Stellate / Elevated errors on Dashboard
We are currently investigating this issue.
amazee.io / Volumes in read-only mode
We are investigating multiple cases of volumes that were only mounted in read-only mode leading to failed writes for applications. While we are working on a permanent solution, please do reach out to our support should you see your application being impacted by this.
IFTTT / Issue impacting the Dropbox service
The Dropbox service is experiencing an elevated level of Applet run errors, and we're currently investigating the issue.
Adalo / iOS Builds are failing at a higher than normal rate
We are currently investigating an issue causing higher than normal rates of failure on iOS builds. The team will provide updates as more information becomes available.
Volusion / Errors On Some Site Designer Stores
Some sites with Site Designer may be experiencing errors with their storefronts. We are currently investigating this issue and will provide updates as soon as possible.
Catchpoint Systems Node Page / Cloud node Milan, IT - AWS Cloud unplanned maintenance
Catchpoint Cloud node Milan, IT - AWS Cloud have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Officient / Exact Online Payroll – Pension components Afbouw and Natuursteen not fully updated to 2025
In employment conditions group NL-5701A - CAO Afbouw - cao-personeel the pension components are not fully updated to the values of 2025. The components 5701a-025b and 5701A-032 have an old percentage Opleiding & ontwikkeling premie and an old maximum amount. In components 5701-014 and 5701-015 calculating the Arbeidsongeschiktheidspensioen use an old amount of hours in the year. In employment ...
Exact System / Exact Online Payroll – Pension components Afbouw and Natuursteen not fully updated to 2025
In employment conditions group NL-5701A - CAO Afbouw - cao-personeel the pension components are not fully updated to the values of 2025. The components 5701a-025b and 5701A-032 have an old percentage Opleiding & ontwikkeling premie and an old maximum amount. In components 5701-014 and 5701-015 calculating the Arbeidsongeschiktheidspensioen use an old amount of hours in the year. In employment ...
USG Services / Multi-Site DOE Outage Reported - DOE K-12
Network Support Services (NSS) is reporting a multi-site DOE outage. All sites have ATC as their last mile provider. ENA has been notified, and we are currently working with vendors to investigate the cause. There is no ETR at this time. Updates will be provided when possible. Sites Affected: - Camden County Schools - Glynn County Schools - McIntosh County Schools
USG / Multi-Site DOE Outage Reported - DOE K-12
Network Support Services (NSS) is reporting a multi-site DOE outage. All sites have ATC as their last mile provider. ENA has been notified, and we are currently working with vendors to investigate the cause. There is no ETR at this time. Updates will be provided when possible. Sites Affected: - Camden County Schools - Glynn County Schools - McIntosh County Schools
PowerSchool Unified Talent / Analytics & Insights: Nightly ETL/Build Issue for a small group of Snowflake-hosted customers
As part of our commitment to transparency and proactive communication, we want to inform you about an issue that may impact your nightly data warehouse builds. Summary Our monitoring systems have detected some ETL failures during the nightly data warehouse builds that are impacting a small group of our AWS/Snowflake-hosted of customers. These build failures result in incomplete or outdated dat...
Powerschool / Analytics & Insights: Nightly ETL/Build Issue for a small group of Snowflake-hosted customers
As part of our commitment to transparency and proactive communication, we want to inform you about an issue that may impact your nightly data warehouse builds. Summary Our monitoring systems have detected some ETL failures during the nightly data warehouse builds that are impacting a small group of our AWS/Snowflake-hosted of customers. These build failures result in incomplete or outdated dat...
We are currently investigating this issue. Clients on CMC/DNA, specifically ones that create memberships from loan apps, may be impacted by a premature code deploy. Specifically, the GENERAL_BOOKING_VALIDATION_XA custom list is triggering every time when using the Create New Account button from a loan application. The current workaround is to disable the general booking validations in the custo...
Resideo / AlarmNet
Issue: Panel programming syncs are failing We are investigating a problem impacting panel programming syncs in AlarmNet360. Thank you for your patience while we work to address this issue. ALARM DELIVERY SERVICES ARE NOT IMPACTED. We apologize for any inconvenience this may cause.
Runa / HOPT IT orders are failing
We are currently investigating an issue causing some orders of HOPT IT (HOPT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
WeGift / HOPT IT orders are failing
We are currently investigating an issue causing some orders of HOPT IT (HOPT-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Finalsite / Composer - Off Feed Results Issues
For a subset of users, clients with data sheet-based integrations are encountering two issues: 1. Off feed reports are displaying inaccurate results 2. Some accounts are being incorrectly deactivated. To determine if you have any inaccurately deactivated accounts, please review your Constituent Manager results. If you find a discrepancy, please reach out to our Support team. Our developers ar...
Vozy / Inconvenientes con acceso en la plataforma WebVozy
Hola, Este tipo de comunicaciones no nos alegran el día, pero nos parece importante que sepas que en este momento se tiene identificada una afectación que está generando inconvenientes para algunos usuarios a la hora de ver agentes y grupos de contacto en nuestra webvozy en nuestra url web.vozy.app. De momento pueden usar la url web.vozy.ai que no presenta este inconveniente. Ahora mismo tene...
ShippyPro / Amazon V2 order update issue
There are currently issues with the update of orders on Amazon V2 - We are reaching out to Amazon to find the root cause of the issue, we will update you as soon as we find further information.
Podio / Podio is experiencing delays with Email Notifications
We are currently investigating this issue.
Wiz / Disabled Graph Controls Re-enabled
Description: The most recent build re-enabled built-in Graph Controls that users had disabled, causing them to generate new Issues. We are investigating potential fixes.
Hudl / We are experiencing delays of Assist Breakdowns
We are currently investigating the issue and will have an update soon.
Our engineering teams are investigating an issue where some Spiceworks emails are not being sent out. Cloud help desk emails for tickets are unaffected as these use a different system.
Catchpoint Systems Node Page / Backbone node Kuala Lumpur, MY - Time unplanned maintenance
Catchpoint Backbone node Kuala Lumpur, MY - Time have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Permutive / Infrastructure issues
We are experiencing an infrastructure/performance issue affecting our Routing product. Some customers may be experiencing delays or missing data. This issue began on February 18th and is related to increased data processing loads. Our engineering team is actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will pro...
Zipwhip / SMS Delivery Delays to 9mobile in Nigeria
We are experiencing SMS delivery delays when sending messages to 9mobile in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio / SMS Delivery Delays to 9mobile in Nigeria
We are experiencing SMS delivery delays when sending messages to 9mobile in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Paystack / Ghana: Partner downtime impacting mobile money transactions
Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service. Please bear with us.
We are currently investigating an issue observed post the February 2025 Major Release where, under specific conditions, tasks are either entering a Queue state or remain stuck in a Running state despite having completed. We are actively working on a fix. We will keep providing updates on the progress of the fix.
Officient / Exact Online - Supplementary return over full year is created as supplementary return of last period (NL)
You may experience that supplementary returns you create for a full year are shown as supplementary returns for a single period in your VAT overview. We are currently investigating this issue. We will post updates on this page as soon as more information becomes available. Our apologies for the inconvenience.
Exact System / Exact Online - Supplementary return over full year is created as supplementary return of last period (NL)
You may experience that supplementary returns you create for a full year are shown as supplementary returns for a single period in your VAT overview. We are currently investigating this issue. We will post updates on this page as soon as more information becomes available. Our apologies for the inconvenience.
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