52 ongoing incidents
Lob / Lob API Issues
We're experiencing an elevated level of API errors and latency and are currently looking into the issue.
Twilio / SMS Delivery Delays to Venezuela Movilnet Network
We are experiencing SMS delivery delays when sending messages to the Venezuela Movilnet network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Qualys / All Shared Cloud Platforms: Potential login issues (IM-5509)
Qualys Cloud Platform Operations is currently investigating an intermittent issue causing potential login issues across Shared Cloud Platforms due to an observed increase in incoming connection requests. This issue is being tracked under ticket: IM-5509
Lightspeed / Lightspeed eCom (North America)
We are currently investigating an issue affecting merchants using Lightspeed eCom in North America. A dedicated team is investigating the issue.
Slack / Trouble with Workflow Builder
We’re still investigating the issues with Workflow Builder, but we don’t have additional information just yet. We’ll be back in 30 minutes with another update. Thank you for bearing with us.
Meltwater / Issues Loading MI Engage
We are currently experiencing an intermittent issue with the Engage application. Users may be unable to load Conversations, Publish, and Measure. Engineering is currently investigating. Mobile users may also experience this issue. We apologize for the inconvenience and will continue to provide updates.
Snowflake / AZURE - West Europe (Netherlands): SI-20210303
We are investigating an issue with one of the Snowflake services. Symptom(s): Degraded Performance Incident Start Time: 09:00 PT March 03, 2021 We will provide more information on the problem investigation status as soon as we have identified the problem or provide an update within 30 minutes.
New Relic / NR1 UI Unavailable for EU Region
Some customers are experiencing an issue logging into the NR1 UI in the EU region. We will update this page as we resolve the issue.
Cloudflare / Issue with Magic Firewall Rulesets
We are currently investigating issues with retrieving Magic Firewall Rulesets through the Magic Firewall API for certain customers. Firewall rules are still in effect at the edge and are blocking traffic correctly. Customers can still deploy new Firewall Rules by creating them through the API.
Mailprotector / 0-day exploit targeting Exchange Servers
Partners managing on-premise Exchange Servers - please see Microsoft's security notice about HAFNIUM. https://tinyurl.com/nabayxsk
Zoom / Localized internet service issue causing meeting connection issues.
A subset of users are reporting issues connecting to meetings. We believe this is due to a localized Internet service issue. We will provide updates as we learn more.
RedisLabs / Scheduled Maintenance
Service maintenance on AWS/us-east-1 applies to all resources with the following pattern in their endpoint : c10.us-east-1-3
Xero / Users unable to create Batch Payments
We are currently investigating this issue.
Telesign / Operator Service Alert Belarus - Mobile Telesystems (257/02)
Date: 03/03/2021 Start Time: 07:25 AM PST End Time: Ongoing We received notification that Mobile Telesystems from Belarus is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Fuze / Degraded Call Quality
We are receiving multiple reports of poor call quality around the Northeast, which appear to be related to a third party carrier issue in and around the Boston area. We are monitoring the situation.
Telesign / Operator Service Alert - United States - Verizon
Date: 03/03/21 Start Time: 04:56 AM PST End Time: Ongoing We received notification that Verizon from the United States is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
RealVNC / VNC Connect portal performance issue affecting a small number of customers
We are aware that the People tab on the VNC Connect portal for some customers is slow to load, and that auto complete is slow when adding people/groups to computers/computer groups. We are investigating this issue.
iland / Amsterdam - iland Secure Cloud Backup with Veeam - Partial Outage
iland engineers have identified an issue impacting the iland Secure Cloud Backup infrastructure located at the Amsterdam facility. Customers peering to ams01-backup01.ilandcloud.com service provider may see job failures while we work to resolve the issue.
Chatfuel / New Ads/Campaigns may not be displayed in Chatfuel
We're currently investigating an issue where Ads/Campaigns created in Facebook's Ads Manager panel are not being displayed for connection in Chatfuel. Our engineers are already working on it and we will keep this report updated about the resolution of the issue.
Qualys / EU Platform 2: VM and PC Agent Scan Processing Degradation (IM-5505)
Qualys Cloud Platform Operations is currently investigating an issue causing degradation in VM and PC scan processing on Qualys EU Platform 2. Cloud Agent's latest VM and PC scan data will not be available in the VM, PC, AV, and CA modules. Users will notice a delay in the time it takes data captured via the agent's VM and PC scans to become available in the UI and Reports. Further updates will...
Qualys / US Platform 1: VM and PC Agent Scan Processing Degradation (IM-5502)
Qualys Cloud Platform Operations is currently investigating an issue causing degradation in VM and PC scan processing on Qualys US Platform1. Cloud Agent's latest VM and PC scan data will not be available in the VM, PC, AV, and CA modules. Users will notice a delay in the time it takes data captured via the agent's VM and PC scans to become available in the UI and Reports. Further updates will ...
Semaphore / Degraded network performance
We are seeing sporadic packet loss between our build cluster and the AWS us-east-1 region. Our team is actively working with the upstream provider to pinpoint and resolve the issue.
Zapier / Formatter by Zapier Errors
Our engineers are currently investigating an ongoing issue with the Formatter app integration which is failing due to SSL errors. Impact: Zap runs that include a Formatter by Zapier step may return an error. Testing a Formatter by Zapier step may return an error.
Ping Identity / PingOne Authentication Dashboard Issue
We are currently experiencing performance degradation in the PingOne Dashboard service. You may experience delays in updating the "SIGN-ONS BY DAY/HOUR" metric in the PingOne Authentication Dashboard. The Engineering team has been notified and is currently working the issue. We will update this message when the incident has been identified.
Netlify / Delayed analytics ingest
Some analytics data is delayed by up to 6 hours, but no data has been lost. We are working to repair the delays.
iland / London - iland Secure Cloud Backup - Maintenance
iland engineers have identified an issue impacting the iland Secure Cloud Backup infrastructure located at the London facility. Customers peering to lon02-backup02.ilandcloud.com service provider may see job failures while we work to resolve the issue.
Telesign / Operator Service Alert United States - AT&T Mobility (310/030)
Date: 03/01/2021 Start Time: 8:45 AM PST End Time: Ongoing We received notification that AT&T from the United States is currently experiencing long code delivery issues which may result in possible quality degradation. We will update you upon resolution.
Crux Systems / CMA and APL service outage
We're currently experiencing a disconnect from CMA and APL due to inability to retrieve container details. As our team learns more, we'll be updating our status page with details. Please be sure to subscribe if you have cargo being shipped by this carrier so you don't miss any important information. We expect to be back up shortly, but if you need assistance in the meantime please email us a...
Qualys / US Platform 2: Performance degradation in AV, AI, New VM Dashboard and CAUI module (IM-5477)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys US Platform 2. Users may notice that VM and PC data is taking longer than expected time to be visible within AssetView, AssetInventory, New VM Dashboard, and Cloud Agent UI. Existing and dynamic tag evaluation may also get impacted due to th...
Qualys / US Platform 1: Performance degradation in AV, AI, New VM Dashboard and CAUI module (IM-5468)
Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, New VM Dashboard and CAUI module on Qualys US Platform 1. Some users may notice that VM and PC data is taking longer than expected time to be visible within AssetView, New VM Dashboard, and Cloud Agent UI. Existing and dynamic tag evaluation may also get impacted due to this. Further upda...
Scaleway / [Webhosting] MySQL platform instability
We have noticed instabilities on one of our MySQL platforms (PF8). If your database is on that platform, you may encounter issues and periods of unavailability. We're investigating the situation.
ASPEX / Incident @ ASPEX Datacenter
We are currently experiencing a problem on our infrastructure which might impact end users. Our engineering team is investigating the issue and working on a solution. We will keep you updated as soon as we have more information. Thank you for your understanding The ASPEX team
Meltwater / Media Intelligence Performance Degradation
We are currently experiencing issues with Searches, Reports, Dashboards, Inbox, Explore, Newsfeeds, Newsletters, Tagging, and Add content may also be delayed under the MI application. Our engineering teams are currently investigating. We apologize for any inconvenience caused and thank you for your patience
Mapbox / Incomplete Static Tiles
We are currently investigating occurrences of incomplete tiles being returned by the Static Tiles API.
Gandi / Database incident
We are investigating an incident with our primary database cluster.
TeamSnap / We are investigating an issue preventing the upload of new art/logos to the Team Store.
We are currently investigating this issue.
Iterable / Workflow processing delays
Currently a subset of customers are experiencing workflow processing delays. No data is being lost, only delayed. We are continuing to investigate the underlying cause as well as taking steps to mitigate the issue. Next update at 2 pm PST.
Mapbox / Misplaced raster tiles
We are currently monitoring isolated issues of misplaced raster tiles on user-created raster tilesets. We have identified a mitigation strategy and we are investigating the root cause now. The mapbox.satellite tileset is not affected.
Lever / Formatting issues when converting offer templates/letters to PDF
We’ve identified an issue that's preventing offer letter/template formatting from rendering as expected when these documents are converted to PDFs and we’re working to implement a fix. Additional updates will be provided as soon as a resolution is in place.
Crux Systems / Ports America service degradation
We're currently experiencing a disconnect from Ports America terminals in Baltimore, Tacoma, and New Orleans due to an updated API integration. As our team learns more, we'll update our status page with details. Please be sure to subscribe if you have cargo coming into this terminal so you don't miss any important information. We expect to be back up shortly, but if you need assistance in the ...
Crux Systems / SSA Massport Boston service outage
We're currently experiencing a disconnect from SSA Massport Boston due to connectivity issues. As our team learns more, we'll update our status page with details. Please be sure to subscribe if you have cargo coming into this terminal so you don't miss any important information. We expect to be back up shortly, but if you need assistance in the mean time please contact us at [email protected]
Crux Systems / ZIM service outage
We're currently experiencing a disconnect from ZIM. As our team learns more, we'll be updating our status page with details. Please be sure to subscribe if you have cargo being shipped by this carrier so you don't miss any important information. We expect to be back up shortly, but if you need assistance in the meantime please email us at [email protected]
Crux Systems / Yang Ming service degradation
We're currently experiencing a spotty connection from Yang Ming due to a technical issue with our integration. As our team learns more, we'll be updating our status page with details. Please be sure to subscribe if you have cargo being shipped by this carrier so you don't miss any important information. We expect to be back up shortly, but if you need assistance in the meantime please email ...
Crux Systems / Containers on ONE APUS port calls
On November 30, 2020, the ONE APUS vessel heading to Long Beach, CA encountered heavy weather and lost approximately 1,816 containers overboard. In addition, a large number of containers remaining on the vessel were dislodged. The vessel is currently docked at the Port of Kobe, and it is expected to take a month to safely offload the remaining cargo. If you're tracking containers on the vess...
Crux Systems / Wan Hai service outage
We're currently experiencing a disconnect from Wan Hai. As our team learns more, we'll be updating our status page with details. Please be sure to subscribe if you have cargo being shipped by this carrier so you don't miss any important information. We expect to be back up shortly, but if you need assistance in the meantime please email us at [email protected]
loader.io / load test data collection errors
We are investigating errors from our load test data collection service; systems are in maintenance mode while we address the underlying problem.
Embedly / Instagram Functionality
Instagram Embeds not currently functioning. We are receiving upstream errors from the facebook graph API, and we are investigating a solution for this problem. The API will not function correctly while the upstream provider prevents us from accessing content.
IFTTT / Wink services are paused
Wink APIs are experiencing issues. https://status.winkapp.com/
Kraken.io / API unavailabity
We are currently investigating this issue.
Coinbase / Price alerts are currently in a degraded state
Real time price alerts are currently in a degraded state due to high traffic volumes.
IFTTT / The Sina Weibo service is currently paused
The issue has been identified and a fix is being implemented.
Python / PyPI XMLRPC Search Disabled
PyPI's search backends are experiencing an outage causing the backends to timeout and fail, leading to degradation of service for the web app. Uploads and installs are currently unaffected but logged in actions and search via the web app and API access via XMLRPC are currently experiencing partial outages.