80 ongoing incidents
in the last 24 hours

Magnus Box / Phoenix - US East connection issues

Hello Magnus Box Partners, We are currently experiencing connection issues with our US-East Phoenix storage cluster. We have contacted the datacenter and are working with them to identify the issue. During this time, any backups pointing to US-East Phoenix may fail. We apologize for the inconvenience. Please email [email protected] with any questions.

CoinList / FLOW Withdrawals Delayed

We are currently investigating this issue.

CoinList / MINA Withdrawals Delayed

We are currently investigating this issue.

Kushki / Intermitencias Procesador ACH(PSE) - Banco Nequi (CO)

Se evidencia un alto porcentaje de transacciones declinadas por mensaje "FAILED" Se gestionó contacto con el procesador quien informa que el caso se encuentra reportado a la entidad financiera para sus validaciones correspondientes y no se tiene respuesta de la entidad. Se mantiene en monitoreo.

HelloSign / Dropbox Fax is not working as expected.

Users may be unable to sign up for Dropbox Fax, or upgrade/downgrade fax lines on our website. We are working to resolve the issue as quickly as possible. Thank you for your patience.

MercadoPago / COLOMBIA - Contingencies PSE

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Paribu / Ziraat Bankası TL Çekim İşlemlerinde Aksaklık

Ziraat Bankası aracılığıyla gerçekleştirilen TL çekim işlemlerinde aksaklık tespit edildi. Teknik ekibimiz konuyu inceliyor.

Telesign / Operator Service Alert Pakistan (PK) - ZONG (CMPak) (410/04)

Date: 12/05/22 Start Time: 02:24 PM PST End Time: Ongoing We received notification that ZONG (CMPak) from Pakistan is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

White Label Communications / FaxBack inbound failures

We are currently investigating issues with inbound faxing on our faxback server

Fly.io / Host failure in ORD

We are troubleshooting a failed host in ORD.

Vonage / Pakistan SMS - Delivery degradation towards Zong network

We are currently observing SMS delivery degradation towards Zong Pakistan network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

Sinch / Delivery Issue Pakistan - Zong

We are currently observing delivery issues towards Zong Pakistan Incident Start Time: 2022-12-05 19:30 UTC Impact: Clients may observe delayed or failed MTs and MOs towards and from Zong Pakistan. We will update as soon as we have more information

Slack / Some users may be experiencing issues loading DMs or channels

We've identified the issue and are working on a fix. We'll continue to share updates when we have more information.

Smartsheet / Investigating Customer Support Portal Issues

We are currently investigating some customer reports of issues using the Customer Support Portal. This issue is related to a third party service and has no impact on the core Smartsheet platform. Customers can submit cases via https://help.smartsheet.com/contact/smartsheetapp in the meantime. We will provide an update in 60 minutes.

Snowflake / AWS - US East (Ohio): INC0073093

Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features. Incident start time: 20:49 UTC December 05, 2022

Blackboard / The message interface does not load when clicking Messages

The message-sending page is stuck on loading for a small subset of clients. This is preventing them from being able to create and send out new messages but does not interfere with scheduled messages. Our development team is working to resolve this as quickly as possible. If you need to send out an emergency message, please reach out to our support team to assist you in getting this done.

AutopilotHQ / Network issue affecting some users

We are investigating a network issue affecting some users access to the application. It does not impact the product beyond access to the user interface.

Qualtrics / Delays Processing New Responses in the Eastern US Region

We are currently investigating a delay in with new responses loading in the data tab in the Eastern US region.

Ortto / Network issue affecting some users

We are investigating a network issue affecting some users access to the application. It does not impact the product beyond access to the user interface.

Rollbar / Increased occurrence processing pipeline latency

We are experiencing a processing delay in our occurrence pipeline. We are investigating actively and will post when we have identified the issue.

ReproConnect / AWS issue impacting FileRocket forms and file transfers/downloading

We are seeing improvements, upload forms are now loading normally. AWS is still working on a full resolution of the network issue and we'll monitor the situation.

MURAL / MURAL Exports Delay

Exports of murals are taking longer than usual to process. We're investigating the issue and will restore normal service as quickly as possible. Please check our status page for the most up-to-date info 👉 status.mural.co/

Prime Trust / Potential delays with transaction processing

Our third-party wallet provider is experiencing issues while processing transactions. We are keeping a close eye on this incident while it is being investigated. We will provide updates as they become available. Thank you!

Step / Crypto investing availability impacted.

We are experiencing issues with crypto investing, that may results in errors in the mobile app. We are working to identify and fix the issue as soon as possible.

SmartThings / Service disruption in North America

Some users in North America may be experiencing issues with device control and automation execution. Users may also receive hub offline notifications during this time. We are currently investigating and will provide more details as available.

VictorOps / Support Access via In-Product Live Chat

Apologies for this inconvenience! Currently, our in-product Live Chat feature is experiencing issues. We are investigating. For immediate Support, please use the Splunk Support Portal (https://login.splunk.com/) or the Call Center: https://www.splunk.com/en_us/about-splunk/contact-us.html#customer-support

Cryptowatch / Slow or failed network requests

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

Twilio / SMS Delivery Delays and Failures To Zong Network in Pakistan

We are experiencing SMS delivery delays and failures when sending messages to the Zong Network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Kraken / Connectivity Issues - Web & Mobile

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

Vercel / Elevated Errors in Region CLE1

At 19:33 UTC, edge functions and middleware served through CLE1, our Cleveland (US) edge region, began to experience elevated errors. We identified and mitigated the issue at 19:52 UTC. We are continuing to monitor.

Twilio / 400 Errors While Attempting A2P Registration

Our monitoring systems have detected a potential issue with A2P Registration. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

RedisLabs / Urgent maintenance

Urgent maintenance applies to all of the resources with the following pattern in their endpoint: c267

IFTTT / The Netatmo Security service is currently paused

Paused services may be experiencing technical difficulties. All Applets using these services will resume once the technical difficulties are resolved.

DigiCert / DigiCert Alert - Customer support Chat and Email system is down

We are currently experiencing a technical problem with our Chat and Email system provider and are working with the vendor to resolve the issue as quickly as possible. This incident may result in delayed responses open support cases. While we work to restore access to our Customer support Chat and Email system, you can contact us through: Telephone:

OpenAI / Elevated latency + error rate on some models

We are seeing elevated latency and error rates on text-davinci-003. We've identified the issue and are working to resolve it.

Expensify / General Site Instability Issues

Site is currently experiencing issues.

Triton Digital / Tap Explore Saved Queries not loading correctly in the UI

We are currently investigating an issue with the Tap Explore UI which is causing saved queries to load in the page with incorrect parameters rather than the saved parameters. More information to come.

Procore / Issue with filtering in the timecard entry

Our engineering team is investigating an issue where users may be experiencing with the filtering in the timecard entry. Additional updates will be provided as new information becomes available.

Code Climate / Delayed Analysis

We are currently experiencing issues performing analysis on repositories using Quality and builds appear to be hanging. Our engineering team is investigating what is causing the issue and will try and get things moving shortly.

MacStadium / LAS - Reduced Internet Capacity

One of the Las Vegas ISPs has experienced a hardware failure, causing the site to experience reduced Internet capacity. Currently, traffic has converged to alternate ISPs to minimize impact. The Estimated Time of Repair from the ISP is 2030 UTC.

Telesign / Operator Service Alert Burkina Faso (BF) - Orange (613/02)

Date: 12/05/22 Start Time: 09:43 AM PST End Time: Ongoing We received notification that Orange from Burkina Faso is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

Twilio / Calls Errors Though Rest API

Our monitoring systems have detected a potential issue with calls price delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Sinch / DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages || TT# MNOC-44767

Ticket Number :: MNOC-44767 Services:: DI MMS 365 - MM7 Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages. Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification :...

PhoneBurner / Outbound SMS

We're observing outbound SMS sending issues. The team is researching.

Gorgias / High latency in us-east1-2607

We are currently investigating this issue.

Bynder / Degraded performance with Asset bank, filtering and collections in Global Cluster

We are currently experiencing issues with Asset bank, filtering and collections on the services in the Global region. It might happen to portals in this region that you may see no assets appearing intermittently in the asset bank and filters not applying properly. We are working hard on the solution of this problem and will keep you updated on the progress.

Stitch Data / User login issue

Some users may face issues when logging in. The issue has been identified and solutions are being worked on.

Teamleader / Download links blocked by antivirus (Avast & AVG)

Download links for documents created in Teamleader Focus seem to be blocked by antiviruses AVG & Avast. We are looking into the issue to solve this asap. Temporary solution: - Disable the antivirus program to download the files from Teamleader Focus. - Manually whitelist https://teamleader.s3.eu-west-1.amazonaws.com/TL_uploaded_files/ (Find out more here: https://support.avast.com/en-us/articl...

Salesforce / Performance Degradation

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

Snapsheet / Issue when trying to load photos and documents within a claim (AWS)

Some users are unable to load photos and documents within a claim. We are currently investigating and following up with AWS.

Rapid7 / Delayed Data / Alerts: InsightOps EU

We are currently investigating this issue.

Mixpanel / Reports not loading

We are currently experiencing technical server issues affecting reports. The Engineering team on call has been alerted and is currently investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience. Thank you for your patience and understanding.

Georgia Tech IT / Network/Telecom Outage - Brown Residence Hall

OIT Network Services is aware of issues affecting wired/wireless network connectivity and telecom equipment in Brown Residence Hall since approximately 05:30am on Monday December 5th. Users in the building may not be able to connect to any network (e.g. eduroam, GTother, GTvisitor, Wired LAWN), or utilize phone lines provided by OIT Telecom. Engineers are actively investigating and working ...

Greenhouse / BIC: Delays in delivering data

We are currently experiencing a delay across all silos in BIC data delivery.

Cypress / Increased errors in cloud analytics views

We're seeing increased errors in cloud analytics views; these can result in empty result sets on those pages.

Signifyd / BigCommerce Users Only - Processing Delays

Due to a current issue at BigCommerce, we have been experiencing for BigCommerce orders a delay in case creation and processing for submitted cases due to an intermittent operation. Please see their website for further information https://status.bigcommerce.com/. We will update the status page once additional information is available. Should you have any questions, please contact us via the sup...

Telesign / Kazakhstan Kcell new regulation

Country: Kazakhstan Operator: Kcell JSC (401/02) Effective Date: Already started Details: Operator Kcell has shared new regulation. Sending SMS messages is only allowed on weekdays from 9 AM until 9 PM local KZ time. In the period after 9 PM and until 9 AM local time, as well as on weekends and holidays, SMS messages can be sent only in the following cases: - if end user's request for OTP ...

Canva / Users may experience out of date thumbnails.

The issue has been identified and a fix is being implemented.

Twilio / SMS Delivery Delay and failures to Bee Mobile & Telikom, Papua New Guinea

We are experiencing SMS delivery issues when sending messages to the Bee Mobile & Telikom network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.

GoCardless / API, Payment Pages and Dashboard Outage

We are currently experiencing degraded performance of our API, Dashboard, and Payment Pages. Our engineers are investigating and we'll provide updates here.

One.com / Issues with Rushfiles

We are currently experiencing issues with Rushfiles. No user will be able to login to any Rushfiles service. Rushfiles engineers are trying to fix the issue as fast as possible. No data will be lost or corrupted because of this issue.

Veeva / Vault Performance Degradation on PODs VV1-11,VV1-13,VV1-14,VV1-1046,VV1-1051,VV1-1052,VV1-1131,VV2-10,VV2-32,VV2-35,VV2-2127,VV3-3064

Veeva Vault PODs VV1-11,VV1-13,VV1-14,VV1-1046,VV1-1051,VV1-1052,VV1-1131,VV2-10,VV2-32,VV2-35,VV2-2127,VV3-3064 are currently experiencing intermittent degraded performance. Veeva engineering teams are continuing to work on returning the service to normal as quickly as possible.

Tray E-Commerce / Horários de atendimento para o dia 05/12/2022

Olá Lojista Tray, Excepcionalmente no dia 05/12, segunda-feira, nosso atendimento via chat e telefone terá o horário reduzido. Atendimentos via Chamado/Ticket seguiram sendo realizados normalmente por nossa Equipe. Confira como serão os horários da equipe de atendimento para este dia. ◾ Das 8:00 às 15:30H - Atendimento normal via Telefone, Chat e Chamado/Ticket. ◾ Das 15:31 às 18:00H - Ate...

DALENYS / DASHBOARD DELAY P3 | Retard affichage Dashboard Payplug / Payplug Dashboard display delay

- Début / Start : 05.12.2022 10h AM CST - Fin / End : En cours / Pending - Catégorie / Category : Dashboard - Responsabilité / Responsibility : Payplug - Priorité / Priority : P3 - Reference : SRM-3502 Bonjour, Nous avons identifié un retard d'affichage de certains opérations d'environ 30 minutes sur notre Dashboard depuis 10h ce matin. Aucun impact transactionnel n'est identifié. Cordiale...

Cloudinary / Elevated errors for moderation requests using the WebPurify Image Moderation add-on

We've identified elevated error rates for users of our WebPurify Image Moderation add-on, resulting in asset moderation failing, leaving assets' moderation status as "pending". Our team is investigating the cause of the issue now and we'll share further updates soon. In the meantime, if you need assets to be approved in order to complete a workflow, you can manually moderate assets to remove ...

Nets Easy / Delay in Nets Easy payouts - INC0481772

Due to missing acquirer reconciliation files on Friday, Nets Easy payouts for today 05/12 are delayed. The majority of transactions are in SEK, NOK, DKK and a small number is in other currencies.

ChannelAdvisor Page / Bluefly Product Update Issues

Our Engineering team is currently investigating delays sending product data to Bluefly. We have contacted Bluefly and are awaiting additional information. This alert will be updated as more information is available.

Luno / Delays in redeeming withdrawal vouchers in Nigeria

We are currently experiencing an issue with one of our suppliers which may cause delays in redeeming withdrawal vouchers in Nigeria. We expect a resolution within a few hours.

Twilio / SMS Delivery Report Delays When Sending Messages to Far EasTone Network in Taiwan

We are experiencing delays in receiving message delivery reports when sending messages to Far EasTone Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Garmin inReach / [Australia Region] Changes made on the Explore site may apply

[Australia Region Only] Since 6:15 PM (UTC) / 1:15 PM (EST) on December 4th, some changes made on the Explore website to affect inReach messaging features may not take effect. This includes configuring Preset / Quick Text messages, updating IPC configurations, configuring Team Tracking, and editing social media links. We recommend waiting until this issue is resolved before making changes. ...

AfterShip / Order sync delays for BigCommerce platform

The BigCommerce platform is down since Dec 04, 2022 - 16:38 CST, with some stores responding to errors, which may affect the following App. AfterShip: Order sync delay without losing orders. Postmen: Order sync delay, and tracking information writeback failure. Automizely Feed: Order and product synchronization rewrites may fail, affecting normal functionality. AfterShip Returns Center: Order ...

HENNGE One / An Issue in HENNGE Email DLP: Download Filter History

現在、HENNGE Email DLP における「履歴ダウンロード」機能につきまして 12/02(金) 以降のデータが正常にダウンロードできないことを確認しております。 本事象につきまして、現在弊社システムチームにて詳細調査を実施しております。 なお、「履歴」メニューからの送信履歴の検索に関しては 12/02(金) 以降のデータも 正常に検索することが可能でございますので、お手数ではございますが問題の復旧までは 「履歴」メニューからの検索にてご確認いただけますようお願い申し上げます。

BigCommerce / Availability Issue with small subset of stores

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores.

Scaleway / PAR Slowdowns registered

Some Dedibox or Elastic Metal or Instances customers may experience CloudFlare related error 520 and slowdown reaching their services at the moment. We are currently investigating the issue.