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GoCardless / API, Payment Pages and Dashboard service degradation
We are currently experiencing service degradation for our API, Dashboard, and Payment Pages. Request latencies may be high, or result in intermittent errors. Our engineers are investigating and we'll provide updates here.
INVERS / Degradation of CloudBoxx API performance
We are currently experiencing a degradation of CloudBoxx API performance. Our customers might encounter failed requests. Our team is investigating the issue.
Fivetran / Some Outreach connectors are failing due to an internal error
The issue has been identified and we are working to resolve it.
Supabase / Some users are unable to login to the dashboard
We are currently investigating this issue.
Soracom / Connectivity Issue Affecting SORACOM Air for Sigfox
(English follows Japanese) 現在、SORACOM Air for Sigfox の通信の異常を観測しています。エンジニアチームが調査しています。 --- Our engineering team has observed an unusual increase in connection failures affecting SORACOM Air for Sigfox devices, and is currently investigating the issue.
Sigfox / Incident S1 CORP-37183 on Sigfox network
Please be advised there is an on-going incident on Sigfox network. Incident reference CORP-37183 Severity S1 Service Impact Callbacks delay Downlink success rate drop Portal GUI access unavailabilities API error with 500 and 502 codes Registration jobs delay (device registration/transfer, base station registration...) Start/End Date and Time 17/08/22 from 11:23 AM CET Root cause analysis D...
Vercel / Domain Configuration shows incorrect information for some users
We are currently investigating issues with incorrect domain configuration messages in the Project settings for some users. All domains should still remain accessible. Please reach out to the Vercel Support Team for any questions.
Sinch / General Network Disturbance
We are currently investigating a network issue that may impact a portion of MT and MO traffic. Updates will follow as soon as we have any further details to provide.
Codat / QuickBooks Desktop download page returns a 403 in Production and UAT
We are actively investigating an issue preventing end-users to download new QuickBooks Desktop connectors. Affected users will notice that end-users are getting a 403 when downloading a new QuickBooks Desktop connector in Production and in UAT. Some clients might also hit a 5xx error when submitting push operations to a QuickBooks Desktop company. This incident will be updated as soon as we h...
QuenchTec / Data collection issues
We are currently experience issues with Data Collection. Team is investigating the situation and we will update you continuously.
Palo Alto Networks / WildFire Issue
WildFire is currently experiencing an issue in India Region. We are actively working on this issue and will provide another update by 11:00 UTC with further details. Customer Impact: Some sample submissions might fail
INTO / Service Issue: MDX Telephony
Telephony is currently experiencing issues with our 3rd party supplier.
Users may find they are unable to make or receive calls during the outage at the Middlesex Street London site.
Whilst there is currently no ETA on a fix, we suggest trying the service again in an hour.
The team is currently working on this and we will provide updates as soon as we can.
IG / Service issue reports
We’re currently investigating reports of a potential service interruption with our demo accounts. We apologize for any inconvenience and will post another update as soon as we learn more.
Swan / Payments are temporarily not available
We are currently investigating this issue.
Check Point Services / Application load errors in Infinity Portal
We are experiencing application load errors in the portal We are investigating and will update as soon as we can
Billbee / Abruf der Etsy-Verbindungen gestört
In einigen Fällen scheitert der Abruf der etsy Verbindungen. Die Ursache ist, das etsy das Zugriffstoken widerrufen hat. Das Token kann so erneuert werden: 1, Unter Einstellungen Kanäle unter “Neu” eine neue Verbindung zu Etsy auswählen. 2. Ihr werdet zu Etsy weitergeleitet und müsst dort den Zugriff bestätigen 3. Zurück bei Billbee kopiert ihr bitte den Eintrag im zweiten Feld “OAuth Access T...
Gemfury / Downtime due to incorrect infrastructure upgrade
We've rolled out an incorrect infrastructure configuration that has lead to custom domains and uploads downtime. Updating with a fixed configuration.
Pura / Investigating an Issue Causing Diffusers to Fail to Load in App
Our team has identified and implemented a fix for the issue that caused diffusers to fail to load on our Android and iOS apps. Though this issue should no longer occur, our team will be closely monitoring the state of our applications for any additional deficiencies over the next couple of days. An app update is not required to resolve this issue for your account if you were affected. **Note...
Piano Software / Piano Publisher dashboard failing to show user details (affected Asia-Pacific region only)
We are currently investigating this issue.
Procore / Partial Outage - Commitments Tool
Our engineering team is investigating an issue causing an inability to view purchase orders. Additional Updates will be posted as they become available.
Formstack / Unable to Place Fields in Applied Epic
Our team has reached out to our partners at Applied Systems (Epic) to assist in troubleshooting the issue. Applied Systems requests that affected Epic users contact their support team here https://www1.appliedsystems.com/en-us/contact-us/ for assistance in-app. Our team will continue to engage and communicate with Applied Systems towards a possible solution.
BigCommerce / Product Categories Not Displaying
BigCommerce engineers are investigating reports of some products not showing in assigned categories for a subset of stores. We will provide more information as it becomes available.
Central 1 / INC147272 - Unable to connect to memberdirect.net
Please be advised that some members and staff may be unable to access www6.memberdirect.net, bua.memberdirect.net, and business.memberdirect.net. This is because of a DNS block by the Canadian Internet Registration Authority (CIRA). Central1 is communicating with CIRA to resolve the issue as soon as possible. An update will be provided by 5 p.m. PT (8 p.m. ET). Central 1 - [email protected]
Datto / Datto Workplace - US1 and US6 - Unable to edit files in Workplace Online
Our teams are currently investigating being unable to edit files in Workplace Online for Datto Workplace on cells US1 and US6. The current work around is to edit files via the local agent. We will provide and update within 60 minutes. Thank you for your patience!
The Graph / Kovan: Block ingestor lagging behind
We are currently investigating this issue.
Salsify / Insights Stale Product Data
Our crawl data vendor is experiencing an issue that is preventing us from refreshing crawl data with them. This outage affects all product report types and the price history widget for Walmart US. Reports may have stale product data and data gaps in the price history widget may be present until the outage is resolved. We've escalated the issue with our vendor and they are working towards a reso...
OwnBackup / Failing to Run Anonymizations when selecting the latest Backup
We have identified an issue impacting the Anonymization tool. Users are receiving a failure when running an anonymization with the latest backup. We are working to resolve the issue and will provide updates once more information is available.
SalesLoft / Conversation Intelligence - Zoom Bots
Due to a recent Zoom security update, Salesloft’s Conversation Intelligence Zoom Bot is experiencing an issue where the bot is failing to record a meeting. To replace the bot and resume Conversation Intelligence use immediately, we suggest setting up the new Conversations Zoom API Integration. This knowledge base article to guide you through this process: https://help.salesloft.com/s/article/C...
Palo Alto Networks / Prisma Cloud [APP.SG] Maintenance extension
We are currently investigating this issue.
Catchpoint Systems Node Page / Backbone node Bogota, CO - HostDime unplanned maintenance
Catchpoint Backbone node Bogota, CO - HostDime have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Twilio / SMS Delivery Failures To Beeline Network in Tajikistan Over a Subset of Longcodes
We are experiencing SMS delivery failures when sending messages to Beeline Network in Tajikistan Over a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
QLess / Multiple Production Problems
We are currently investigating multiple production issues that are occurring today. Issues under investigation: Dashboard is not consistently refreshing with live data. A holiday scheduled from the calendar is not correctly closing queues. Kiosk is not printing tickets properly. Queue not clearing at the end of the day. This has been addressed and will work from tomorrow. In a rare case, servic...
AppRiver / Discontinuation of PST Export Service - 8/31/22
Discontinuation of PST Export Service - 8/31
Effective August 31, 2022, AppRiver will no longer provide services for on-demand PST exports. We do want to note that customers still have many options in performing this service either via our products or themselves. One option is to add our CloudAlly service to their account. Additionally, customers have the option to crea...
GeForce NOW / Higher latency could occur
As part of a server upgrade to US West designed to improve the overall streaming experience, GeForce NOW RTX 3080 members who typically stream from the NP-SJC6-04 [RTX 3080] zone may experience slightly higher latency connecting to their next closest zone with RTX 3080 gaming rigs.
BetterCloud / Workflow delays and Workflow manage inconsistancy
We are currently investigating an issue that is resulting in an intermittent failure to load that has a limited impacted on the the workflow builder and manage page. Workflows triggered via the Platform API and Custom Triggers may be delayed. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]
DAT Freight & Analytics / Self-Service Seat Increase is temporarily unavailable
We are currently investigating this issue.
Cumulocity / Unplanned outage at emea.cumulocity.com
We are seeing an issue within the entire Cumulocity IoT Platform on emea.cumulocity.com We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.
OmniChat / API WhatsApp apresentando instabilidade
A META sinalizou que está apresentando problemas no envio de mensagens do WhatsApp, podendo afetar alguns números com falha na tentativa de envio. Estamos aguardando retorno da META com a solução do problema: https://metastatus.com/whatsapp-business-api
Catchpoint Systems Node Page / Backbone node Sao Paulo, BR - Telefonica unplanned maintenance
Catchpoint Backbone node Sao Paulo, BR - Telefonica have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
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