45 ongoing incidents
in the last 24 hours

Parseur.com / Planned provider maintenance: Increased processing times for all incoming emails

Our email provider, Postmark, has scheduled a maintenance starting at on Saturday, April 27th 11:00 PM US Eastern Time (3:00 AM UTC, Sunday April 28th). We expect the maintenance to last about 4 hours and to cause delays of up to 30 minutes in the reception of your emails into your Parseur mailbox. If your workflow is time-sensitive, we suggest that you setup a dual inbound email system, if you...

Equinix / Link Failure (Equinix Fabric)

We are currently investigating this issue. phnr2g96qb0r Incident Number: INC0037838[Equinix Fabric - Asia-Pacific (MB)]

Catchpoint Systems Node Page / Backbone node Rio de Janeiro, BR - Data Corpore IPv6 unplanned maintenance

Catchpoint Backbone node Rio de Janeiro, BR - Data Corpore IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

Equinix / Provider Issue (Equinix Fabric)

We are currently investigating this issue. zqmwfvp3r4xd Incident Number: INC0037836[Equinix Fabric - Asia-Pacific (MB, SG)]

Telesign / Operator Alert - Tanzania (TZ) - Halotel Viettel (640/09) - 04/26/24

Date: 04/26/24 Start Time: 08:38 PM PDT End Time: Ongoing We received notification that Halotel Viettel (640/09) from Tanzania (TZ) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

Equinix / Network Component Issue (Equinix Internet Access / Equinix Connect)

We are currently investigating this issue. f6gg5bwf2bwh Incident Number: INC0037826[Equinix Internet Access / Equinix Connect - AMER (CL)]

Snapsheet / Data Processing Delays - Reporting Tools Affected

On Saturday, April 27th, starting at approximately 2 am Central Standard Time, scheduled data migrations will take place, which may result in temporary delays in the data pipeline.

Vindicia / Production: Chase Paymentech Processing Delays Friday, April 26th, 2024

Only Merchants using Chase Paymentech are impacted by this issue. We are experiencing longer than normal processing times for Chase Paymentech some transactions. Vindicia is working with Chase Paymentech to get additional updates. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or email support@vindicia.com.

Catchpoint Systems Node Page / Backbone node Mcallen, US - Lumen and Mcallen, US - Lumen IPv6 unplanned maintenance

Catchpoint Backbone node Mcallen, US - Lumen and Mcallen, US - Lumen IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

Truckstop / Important Update: Delay in DOT Data Processing

Today, we received notification from the DOT regarding their updated procedure for delivering FMCSA L&I files which impacts carrier authority status as shown in the SaferWatch system. We're reaching out to inform you that this new process will result in delays to certain information we typically provide to you. The DOT's new process for delivering FMCSA L&I files means we'll have a delay in pr...

Twilio / SMS Delivery Delays to CTBC Network in Brazil

We are experiencing SMS delivery delays when sending messages to CTBC Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Sinch / Delivery Issue Brazil - Algar Telecom

We are currently observing delivery issues towards Brazil - Algar Telecom Incident Start Time: 2024-04-26 14:17 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information

Twilio / Inbound Call Failures to a Subset of Twilio Trinidad and Tobago Phone Numbers

The issue causing inbound call failures to Twilio Trinidad and Tobago phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

WeGift / Apple FI orders are failing

We are currently investigating an issue causing some orders of Apple FI (APPLE-FI) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

CoreWeave / Partial Service Disruption - Metrics

We are implementing additional remediation efforts to improve the availability of our metrics as previously described in: https://status.coreweave.com/pages/incident/5e126e998f2f032e1f8f0f4b/661fda9cea7df3052fa28181 As we continue our efforts, you may see periodic interruptions in services such as Virtual Server UI, Cloud Metrics, and the Availability API. We apologize for any inconvenie...

Readme / Search results are slow to reindex

Search results for some enterprise production projects are slow to reindex. We are monitoring the situation as it's continuing to normalize.

Rippling / Device agents' error states are spiking

We are currently investigating this issue.

Podium / 10dlc A2P Messaging Registration Delays

We've identified an issue with a third-party carrier where there are delays in configuring numbers onto 10dlc A2P messaging routes. This may impact your ability to send messages on newly assigned Texting Numbers or new 10dlc A2P Business registrations. We'll be working with our carrier partner on this for resolution.

Equinix / Provider Issue (Equinix Fabric, Network Edge)

We are currently investigating this issue. r5l5llc12n07 Incident Number: INC0037798[Equinix Fabric - Asia-Pacific (MB) & EMEA (ML); Network Edge - EMEA (ML)]

Buildium / Enhanced Tenant Screening Outage

Enhanced Tenant Screening services are temporarily unavailable. We apologize for the inconvenience and appreciate your patience while we work on a quick resolution.

Twilio / SMS Delivery Delays to Claro Network in Brazil

We are experiencing SMS delivery delays when sending messages to Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Linewize / ** Important Update for Connect for Windows Users **

The most recent updated to Chromium (v124) can cause Connect for Windows to stop filtering student devices correctly when Web mode is enabled and MITM is disabled. No other Connect versions or configurations, including Companion Mode, are affected. If your school is affected you should take immediate action by enabling MTIM or changing to DNS filtering mode, or by rolling back Edge and Chro...

Sherweb / Potential issue detected on our services

A possible issue affecting Cumulus Portal services has been detected. Symptoms include:  latency and timeout errors. Our system administrators are investigating to determine the cause and potential impact. Please check back with this status page for developments regarding this issue. Thank you for your patience. Our apologies for any inconvenience caused. Best regards, The Sherweb Technical S...

Meta / Outage in Meta Work Accounts - Admin Center

We have recovered from an earlier outage impacting Admin Center, and services have now been restored. We apologize for any inconvenience that this may have caused.

Catchpoint Systems Node Page / Backbone nodes Mumbai, IN - Tata IPV4 and Mumbai, IN - Tata IPV6 maintenance

Catchpoint Backbone nodes Mumbai, IN - Tata IPV4 and Mumbai, IN - Tata IPV6 will not run tests due to a scheduled network maintenance at provider end.

AppRiver / Attachment Quarantine release scan failing

We have identified an issue with our Attachment Quarantine release scans that are failing. We are working with our vendor to resolve this issue. We apologize for any inconvenience this may currently be causing.

Equinix / Network Component Issue (Metro Connect, Equinix Fabric)

We are currently investigating this issue. 9f196jksvzy8 Incident Number: INC0037771[Metro Connect - Americas (SV); Equinix Fabric - Americas (SV)]

Staffbase / [Email] - Degraded performance on German Staffbase Email instance

Some customers may be experiencing a delay in, uploading/saving and loading Staffbase Email. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

KnowBe4 / PhishER - Loading and PhishML Issues (US only)

We've received reports that some users are unable to load their PhishER console or that the console is slow to load, as well as reports that PhishML is adding a bypassed tag to emails and is not showing ML confidence. We are looking into this issue and will update this page when we have more information.

Edgio / Possible Issue with Edgio EdgePrism Network Service - High Traffic Utilization - APAC Region

We are investigating an issue that might be impacting the Edgio EdgePrism Network Service in our APAC Region. Edgio Engineers are actively investigating customer impact, affected services, and remediation steps. Next expected update: 60 minutes or as new information becomes available.

IPVanish / SEA - Seattle, United States

We are currently investigating a potential service impacting situation in this location. There is intermittent packet loss at this location that is affecting connections to some of the servers.

Equinix / Network Component Issue (Internet Exchange)

We are currently investigating this issue. ybvsrc1c6wtj Incident Number: INC0037753[Internet Exchange - Asia-Pacific (SG)]

Catchpoint Systems Node Page / Backbone node Tirana, AL - Starnet IPV4 and Tirana, AL - Starnet IPv6 unplanned maintenance

Catchpoint Backbone node Tirana, AL - Starnet IPV4 and Tirana, AL - Starnet IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

CM.com / Interruption in VISA Transaction Processing

We would like to inform you about an ongoing issue affecting the processing of VISA transactions for a limited number of our merchants. This situation has arisen due to a technical change implemented by one of our partners. Our team is working with the highest urgency on a solution by rerouting all relevant traffic to our newly developed proprietary acquiring platform. This will ensure that th...