180 ongoing incidents

Particle

Particle / Connectivity Incident

We are currently investigating a connectivity incident affecting a subset of Particle devices currently attempting to connect. We will post an update as soon as one is available.

30 minutes ago Official incident report
Twilio

Twilio / SMS Delivery Delays to Orange Network Mali

We are experiencing SMS delivery delays when sending messages to the Orange network in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

about 3 hours ago Official incident report
Xandr

Xandr / API Calls Intermittently Returning 502, 503, and 504 Errors

We are currently investigating the following issue: Component(s): API Impact(s): Latency, timeouts and errors in API Severity: Partially Degraded Datacenter(s): FRA1 We will provide an update as soon as mor...

about 7 hours ago Official incident report
Xandr

Xandr / Adserving partially degraded

We are currently investigating the following issue: Component(s): Ad Serving Impact(s): Some calls to ib.adnxs.com failing Severity: Minor Outage Datacenter(s): NYM2 We will provide an update as soon as mor...

about 7 hours ago Official incident report
Xandr

Xandr / API Calls Intermittently Returning 403 Errors

We are currently investigating the following issue: Component(s): API Impact(s): Latency, timeouts and errors in API Severity: Partially Degraded Datacenter(s): FRA1 We will provide an update as soon as mor...

about 8 hours ago Official incident report
Sendcloud

Sendcloud / Increased delay for parcel status updates

We're detecting a considerable increase in delay for parcel status updates for certain carriers. This is likely connected to the increased volume of parcels to be processed. We're monitoring the issue.

about 11 hours ago Official incident report
Nexcess

Nexcess / DDoS attack targeting cloudhost-2836220-us-midwest-1

Our networking team is aware of a DDoS attack targeting cloudhost-2836220-us-midwest-1. Nexcess Network Operations Engineers have implemented mitigation measures against this DDoS attack. Websites which were affected by this attack should now be loading, although latency or brief interruptions may be observed. We will continue to monitor performance. If you have any questions, please do not hes...

about 18 hours ago Official incident report
The Graph

The Graph / Kovan: Block ingestor lagging behind

We are currently investigating this issue.

about 22 hours ago Official incident report
CoinList

CoinList / Citibank Bank Account Links Down

Plaid is currently having issues with links to Citibank accounts, so no new links can be made to Citibank accounts, and no funds can be moved to or from linked Citibank accounts for now

Python

Python / PyPI Download Statistics Not Updating

We've identified an issue with the PyPI download statistics documented at https://packaging.python.org/guides/analyzing-pypi-package-downloads/ not updating. A resource quota with our backend providers has been exceeded and we are looking into how to resolve the issue. It may be some time before this can be addressed, but statistics in the meantime should be recoverable.

BitPay

BitPay / Intermittent errors for BitPay Card loads

We're aware of this issue and currently investigating the cause of it. We will post additional updates as soon as possible.

ProPay

ProPay / Incorrect Bank Transfer Descriptors - Canadian Transfers

New incident: Identified We are actively researching why some Canadian merchants are receiving incorrect bank transfer descriptors. Please note this is is only affecting how the deposits are being displayed on the statements. The correct amounts are still being routed to the correct banking information on file. We have recently started transitioning our mechanism for Canadian transfers and we ...

Nutshell

Nutshell / Nutshell Marketing outage

Outgoing emails sent with Nutshell Marketing are currently not being delivered. We're working to resolve this issue as quickly as possible and will provide updates as soon as we have them! Thank you for your patience.

Klaviyo

Klaviyo / Delays on Toll Free numbers sending MMS

We are currently experiencing delays in Toll Free numbers sending MMS due to a limitation in downstream capacity. This incident began on Friday, November 26 shortly before 10:00 AM Eastern Standard Time. Campaigns, Preview Sends, Flows, Conversations, and Keywords may be impacted. For upcoming sends, we recommend using SMS campaigns. We are actively working to reduce delays and will continue ...

QuenchTec

QuenchTec / Issue with app services

Some clients might experience issues with importing and exporting datasets and processing emails. We are investigsting the root cause.

Kraken

Kraken / Cardano (ADA) Withdrawal Delays

We're investigating an issue with the Cardano (ADA) gateway. Withdrawals are currently delayed. We will provide any updates as soon as possible.

Batch

Batch / Token indexation delays

We are currently experiencing delays in push tokens indexation (~1h). Our team is investigating the issue.

Smile.io

Smile.io / Delays in order processing, VIP tier placements & Order attribution (referrals advocate reward not being rewarded right away, used rewards not being marked as used right away, & analytics not being updated right away)

We are currently investigating degraded performance in order processing, including points not being awarded for orders. Order data for these delays will not be lost and points will be awarded as expected once resolved. Thank you for your patience while we resolve this issue.

Crypto.com

Crypto.com / $GALA on BSC Withdrawals Delayed

$GALA on BSC withdrawals is delayed. We are currently monitoring this issue.

Telesign

Telesign / Operator Service Alert - Canada TFN traffic

Date: 11/26/21 Start Time: 05:06 PST End Time: Ongoing We received notification from our Partners they are currently observing messaging latency issues towards some Canadian carriers. That may cause a delay in the delivery of SMS messages from Toll-Free Numbers. This issue may be impacting MT messaging as well as DLRs. We apologize for any inconvenience and appreciate your patience. We will i...

Integromat

Integromat / "Request timed out" error experienced when running the scenario once

Please note the issue with "Request timed out" error experienced when running the scenario once has been resolved now. We are currently monitoring the situation.

Luno

Luno / Slow voucher withdrawals in Nigeria

Some customers may experience delays in requesting withdrawals via vouchers in Nigeria, we hope to see this resolved as soon as possible. If you aren't able to process a withdrawal please try again in a few hours. We'll update this status page as soon as we have an update Sincerely sorry about any inconvenience caused.

AutopilotHQ

AutopilotHQ / Slow journey and email statistics

We have identified an issue where journey and email statistics are taking longer than usual to process. This will mean that stats may appear in correct. They will eventually catch up, but there could be a delay of between 3-23 hours on statistics. We expect to have this issue resolved early next week. For now, continue to refresh the statistics and it will catch up over time.

Visma

Visma / Dashboard 'Utgående faktura' unavailable for some Enterprise BI customers.

Dashboard 'Utgående faktura' is currently unavailable for some Enterprise BI customers. The root-cause has been identified and a fix is being implemented.

LimeProxies

LimeProxies / Netherlands @node-104 is DOWN

The Netherlands @node-104 Server is DOWN. The issue is currently being worked on by our higher specialists and should be resolved within the next few hours.

Triton Digital

Triton Digital / Omny Analytics Delay

An analytics processing issue was identified and resolved. Analytics are now flowing back into affected accounts. It will take 1-3 hours to complete backfill of the analytics.

Bazaarvoice

Bazaarvoice / Degradation - Stale data in Portal Insights

Bazaarvoice has identified a partial data staleness issue affecting the Insights app on Portal. The data in Insights hasn't been updated since the 21st of November, 2021. As this is affecting all clients, this issue is being actively worked by Bazaarvoice engineering with priority. We will provide an update at the designated time below or when new information becomes available. NEXT UPDATE...

Visma

Visma / Investigating an issue in Visma Draftit Inloggad

We are currently investigating an issue in Visma Draftit Inloggad. Sometimes early in the morning it's possible to login, but then an error page is shown.

Crypto.com

Crypto.com / $KLAY Withdrawals Delayed

$KLAY withdrawals is delayed. We are currently investigating this issue.

Mindbody

Mindbody / Intermittent Mindbody Learning Website Issue (https://training.mindbodyonline.com/)

We are investigating an issue impacting a Mindbody Website hosted by an upstream third party vendor. Some Mindbody Subscribers may experience intermittent errors while trying to access training content on (https://training.mindbodyonline.com/). The third party upstream vendor is working to diagnose the problem and restore systems to full functionality as soon as possible.

Cashflows

Cashflows / Server error

We are aware currently investigating a number of reports from our customers where a server error is being returned for a small number of transaction requests. We apologise for any inconvenience this may be causing and our technical teams continue to work on the issue and determining the cause.

shipcloud

shipcloud / Coronavirus: Effects on your shipping

Due to the coronavirus, carriers need to adapt their services. This may result in increased shipping restrictions or delays. Please find up-to-date information in our Help Center: https://support.shipcloud.io/de/collections/2209298-corona-update In the news ticker and with helpful tips for your shipping, we will keep you informed about upcoming changes in the foreseeable future. -------------...

Datto

Datto / SaaS Application Rolling Updates

As part of a recent hotfix release, we are currently performing rolling updates that require an application restart. As a result, a subset of accounts will see a temporary lag in backups today. Please bear in mind; This is temporary and will resume back to normal levels within the next 24 hours. Please follow https://status.datto.com/ for additional updates

Agorapulse

Agorapulse / YouTube Inbox Management

We are currently investigating an issue with YouTube inbox management, where it is impossible to hide / mark as spam / approve pending comments, or ban users at the moment. We are really sorry for the impact this may have on your workflow and our technical team is currently working on finding the issue as a top priority . We apologise for this inconvenience and will do our best to solve this...

Scaleway

Scaleway / [Webhosting] FTP connection issues

We are currently observing connection issues with our FTP service, used to manage websites' content on our classic webhosting offers. Our product team has been notified and is currently investigating on this matter.

Sendcloud

Sendcloud / Shopify - Order fulfillment issues

We’re currently experiencing an issue with the fulfillment of the orders. Some orders are not being fulfilled randomly.

The Graph

The Graph / BSC: Indexing on Binance Smart Chain is unreliable at the moment

We are currently investigating this issue.

Octopus Deploy

Octopus Deploy / Some hosted instances are restarting or being unresponsive

We are currently investigating this issue.

Servers Australia

Servers Australia / Spam Experts Filter Service - Degraded Performance

During some routine work, Engineers have identified degraded performance with a node which provides the spam filtering service. Servers Australia will be removing the node with degraded performance from production temporarily whilst we investigate/complete the required works. During this period, Spam Filter associated services will automatically divert to other nodes in the cluster. Please note...

Sigfox

Sigfox / Incident S3 on Sigfox Connect CORP-34509: OPEN

Please be advised that an incident is OPEN. Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-34509 Severity S3 Service Impact The portal https://connect.sigfox.com/ (Sigfox operators only) is currently unavailable. Contract creation and edition is possible through API v2 endpoints. It is not possible to purchase connec...

Telesign

Telesign / Updated version of Canadian Common Short Code Application Guidelines

Country: Canada Details: The Canadian Common Short Code Application Guidelines is updated and the most important updates are: 1. The list of participating Wireless Service Providers (WSPs) is updated, added are Execulink, Fibernetics, Iristel, and Wightman Telecom. The addition of these carriers to the Application and Letter of Approval is still in process. 2. Added new language requirements...

Telesign

Telesign / Operator Service Alert - Nigeria (NG) - Airtel (621/20)

Date: 11/23/21 Start Time: 12:20 AM PST End Time: Ongoing We received notification that Airtel from Nigeria is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

Grow

Grow / Salesforce partial outage affecting Saved Reports

Some users have reported issues accessing their Saved Reports through the Salesforce Direct Query connection. We are currently investigating the issue.

QuickBooks

QuickBooks / Thursday, November 25, 2021 is a bank holiday

Thursday, November 25, 2021 is a bank holiday. Remember to submit payroll early to pay employees on time. For more information please refer to: https://quickbooks.intuit.com/learn-support/en-us/help-article/pay-schedules/federal-holidays-affect-direct-deposit/L0UFKTe4M_US_en_US

Telnyx

Telnyx / Elastic SIP Trunking | Large UDP messages not reaching Telnyx causing call failures.

We are currently investigating this issue.

Procore

Procore / Errors Downloading Drawings on Mobile Apps

Our engineering team is investigating an issue causing errors when downloading drawings in the iOS and Android apps. We will post additional updates as they become available.

CallHub

CallHub / Voice Broadcasting and Messaging services are downgraded

You may experience failed calls, latency/time outs, or delayed or failed messages intermittently. We are currently investigating the matter with our Telecom Carrier.

FinTecSystems

FinTecSystems / [ChRaiffeisen] Technical Issues

[ChRraiffeisen] has technical issues. No action is required by our customers. Our bank interface for this particular bank will be unavailable until these issues are resolved. We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again. In case of ongoing errors or problems please contact [email protected]

GeForce NOW

GeForce NOW / Conan Exiles DLC issue

Conan Exiles is available to play for users that own the DLC Isle of Siptah. Users that do not own the DLC will get an error at launch. We are currently investigating this issue and working on a fix.

Akamai

Akamai / Enterprise Application Access Password Management issues

We are investigating an emerging issue with Enterprise Application Access related to Password Management where end users may be unable to change their password. We are actively investigating the issue and will provide another update within the next 60 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://comm...

Compose

Compose / Increase in error rates for operations/jobs.

Belatedly posting an incident for an issue over the weekend that we worked to resolve and are now monitoring. We saw an increase in error rates for operations. This would have affected things like backups running, new deployments being created, addons being added/removed, deployments being scaled, version changes, etc. If you did see a failed operation it should be safe to try again now. Miss...

Hostinger

Hostinger / Cloudflare Installation Issues

One of our providers, Cloudflare, is currently experiencing installation issues on our hpanel. We are already working on a resolution and will update You in the process. Thank You for Your patience.

IFTTT

IFTTT / The Weather service is currently paused

Paused services may be experiencing technical difficulties. All Applets using these services will resume once the technical difficulties are resolved.

Munzee

Munzee / Issues with blast captures

A new issue with blast captures has been reported. We will be investigating tomorrow. We apologize for any issues this causes in disrupting your gameplay.

Crypto.com

Crypto.com / $NEAR Withdrawals Delayed

$NEAR withdrawals are delayed. We are currently monitoring this issue.

PloxHost

PloxHost / [US-DAL-MC-BU36] Drive Failure

Our team has identified a drive failure in Node 36. We are now working in accordance with proper procedures to resolve this issue. Thank you for your patience.

Coinbase

Coinbase / Disabled buys, sells, and receives for GYEN and POWR

We’re currently experiencing an issue with GYEN and POWR. We’re disabling buying, selling, sending, receiving, and trading GYEN and POWR on http://Coinbase.com. Our teams are working to fix this as quickly as possible and we do apologize for any inconvenience.

Coinbase Pro

Coinbase Pro / Disabled trading for GYEN and POWR

Due to technical reasons we will temporarily move our POWR-USD, POWR-USDT, POWR-EUR, GYEN-USD order books to cancel only mode.

CoinList

CoinList / ROSE + FLOW New Deposit Addresses Disabled

We are experiencing an issue with our custodian for ROSE and FLOW. We are unable to generate new deposit addresses at this time. We do not have an ETA for when this issue will be resolved.

AdRoll

AdRoll / Cross-channel upper funnel campaign issues (web only)

Cross-channel upper funnel campaign is having issues. Engineering team have identified a fix and are working on it.

Fidel

Fidel / Mastercard data delays

We are investigating ongoing delays with Mastercard data affecting the following: - Missing Mastercard clearing data since November 11 - Merchant onboarding delays with no new locations synced with Mastercard since November 11 Visa and Amex transactions are not affected. We have escalated this to our partners at Mastercard and will share an update when we have a resolution.

Scaleway

Scaleway / [INSTANCE] Rescue mode temporarily unavailable on Stardust

For various internal technical reasons, the rescue mode is currently not available on the "Stardust" type instances. This problem is temporary, and our team is working on it.

Scaleway

Scaleway / [REGISTRY] Internal Server issue when pushing/pulling

We are currently experiencing a problem with our registry service. Any action can lead to a 500 Internal Server Error. Our team is aware of the problem, and we are working hard to resolve it.

Blackbaud

Blackbaud / Active Issue Alert – ResearchPoint - #000305748

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Palo Alto Networks

Palo Alto Networks / AutoFocus Issue

AutoFocus is currently experiencing an issue. We are actively working on this issue and will provide another update by 22:00 UTC with further details. Customer Impact: Delay in processing samples and sessions since 16:00 UTC Workaround: N/A

Coinbase Pro

Coinbase Pro / Order Book Precision Changes Scheduled for 12/9

On December 9th at 2PM PST we will be moving Quote Tick Precision to .01 for the following books: 1INCH-EUR, 1INCH-GBP, 1INCH-USD, AAVE-EUR, AAVE-GBP, AAVE-USD, ADA-EUR, ADA-GBP, ADA-USD, ADA-USDC, ALGO-EUR, ALGO-GBP, ALGO-USD, ATOM-USD, BAL-USD, BAND-EUR, BAND-GBP, BAND-USD, BNT-EUR, BNT-GBP, BNT-USD, BTRST-EUR, BTRST-GBP, BTRST-USD, BTRST-USDT, CGLD-EUR, CGLD-GBP, CGLD-USD, CRV-EUR, CRV-GBP,...

Socialbakers

Socialbakers / IG Ad content partially unavailable

Due to recent changes in the Facebook API regarding ads permissions, users will notice IG comments related ads and boosted posts will be unavailable in Community until this issue is resolved. We are already working on a solution to correct this and will share more as we progress.

Luno

Luno / Delayed receipt of vouchers Nigeria

Our third-party provider is currently investigating an issue causing delays in the processing of vouchers for some customers. We are looking into this as a priority and apologise for any inconvenience.

Cloudways

Cloudways / CDN Provisioning Issue

We are aware of an issue with our CDN provisioning feature and some applications might display "An unexpected error occurred when provisioning your zone". We are working closely with our CDN vendor for a solution.

Procore

Procore / Delays in Outbound Emails

Our engineering team is investigating an issue causing delays in our outbound emails. We will post additional updates as they become available.

Citrix ShareFile

Citrix ShareFile / Citrix Content Collaboration (ShareFile) services may be experiencing issues

Impact: Citrix Sharefile is currently experiencing issues in the US regions that would impact end-users. Users might experience latency issues. Current Status: Citrix Engineering team is investigating the issue. Next Steps: A further update will be provided within 60 minutes (no later than 9:30 PM UTC).

Pixlee

Pixlee / Facebook and Instagram Collection Issue

We have identified an issue with our Facebook / Instagram authentication app that is causing collection, permissioning and scheduling to be temporarily unavailable. We are actively working with the Facebook team to remediate.

Telnyx

Telnyx / Network Issues. Impacted: API/Voice and Messaging services

Telnyx is currently experiencing a renewed DDoS attack. Cloudflare mitigation is enabled, but it is possible that you may experience failed calls, API and portal latency/time outs, and/or delayed or failed messages. Telnyx and Cloudflare teams are actively engaged in mitigating this attack. If you are using TLS, we recommend you disable immediately, as current mitigation techniques impact signa...

CloudAMQP

CloudAMQP / Issues with instances in AWS eu-central-1

We're currently having issues in AWS eu-central-1. This affects provisioning new instances and rebooting/starting existing instances.

Persona

Persona / Analytics delayed

Analytics within the dashboard are delayed. We've identified the issue and are investigating alternative solutions while we wait for a dependency to catch up.

Procore

Procore / Inactive Members in Crews Appearing as Active

We are investigating an issue that is causing inactive users in Crews to appear as active within our Android mobile application. We will provide an update as soon as one is available.

PowerSchool

PowerSchool / Extreme weather conditions in British Columbia may impact access to Atrieve

Due to severe weather conditions in British Columbia, our network service providers are reporting that customers are experiencing slow network speeds and congestion throughout British Columbia, where our western Canadian hosting operations reside. We are working with our service providers to monitor any issues. We want to alert you in case users are experiencing performance degradation due to ...

Telesign

Telesign / Chad Millicom - Generic Sender IDs Forbidden

Country: Chad Operator: Millicom Effective Date: Already Started Details: Generic Sender IDs are forbidden for operator Millicom. Numeric Sender IDs are also not allowed.

ProPay

ProPay / REQUIRED: AnywhereCommerce BBPOS Walker card readers need a firmware update by end of 2021

Any ProPay partners using AnywhereCommerce-supplied CX Bluetooth readers manufactured by BBPOS will need to apply a firmware update to these devices before January 1st, 2022. Without the firmware update, the readers will cease to function for processing at the end of the year. You may review this knowledge base article for more details: https://support.propay.com/a/solutions/articles/3300026856...

Coinbase Pro

Coinbase Pro / ALCX, ENS, GALA, MUSD & POWR Markets Open

Tweet See new Tweets Conversation Coinbase Pro @CoinbasePro Inbound transfers for ALCX, ENS, GALA, MUSD & POWR are now available in the regions where trading is supported. Traders cannot place orders and no orders will be filled. Trading will begin on or after 9AM PT on Tues Nov 16, if liquidity conditions are met.

CloudAMQP

CloudAMQP / CloudAMQP on Azure plan changes between legacy plans and new plans temporarily disabled

We are currently investigating issues affecting Azure plan changes. Until we've solved this issue we have disabled plan changes between legacy plans and new plans on Azure. This does not affect creating or deleting instances, If you urgently need another plan then create a new instance.

Datto

Datto / [Datto SaaS Protection] Service Interruption Impacting UK Environments

We are currently aware of a problem where environments in the UK are experiencing decreased backup success rates and slow ingest speeds. Our Engineering team is currently investigating this issue. Currently, we do not have an ETA on when a fix will be available. You can monitor the current status of this issue at https://status.datto.com/

Telesign

Telesign / Verizon Wireless- Freeze dates

Country: USA Operator: Verizon Wireless Details: The operator Verizon Wireless announced their freeze dates. The freeze is on 11/26/2021, 12/24/2021 and 12/31/2021. During these dates, there won’t be short code approvals and provisioning.

Lob

Lob / Intermittent API 500 errors

Our engineering team is investigating reports of intermittent 500 errors affecting our apis

Doxy.me

Doxy.me / Android Video Failures

We have identified an issue where the video from Android 12 devices appears as scrambled lines instead of a clear picture. Audio is not impacted and comes through normally. Android 12 users are able to fix this with these steps: 1) Go to chrome://flags 2) under "Search Flags", enter "hardware" 3) Disable the "WebRTC Hardware Video Encoding" Setting 4) Check back in and restart the call.

Scaleway

Scaleway / [Elements] DNS resolvers decommissioning

In a continuous effort to modernize our infrastructure, we updated the DNS resolvers of AMS-1 (announced by DHCP) a few months ago. The old ones identified by : - 10.6.30.8 - 10.6.30.9 will be decommissioned on November 16th, 2021. Each identified customer has been contacted by mail. We invite you to change and use the new resolver IP (10.196.2.3) as soon as possible, or better, use DHCP to a...

Expensify

Expensify / Response times may be slower than usual

Support staff in Europe and Australasia may not answer escalated queries as quickly as usual. This should return to normal next week.

Scaleway

Scaleway / [Webhosting] Blacklisted SMTP IP address

We have identified that the IP address of our outbound SMTP service used by Webhosting Classic offers (PERSO, PRO, and BUSINESS) has been blacklisted by Abusix. This is currently being handled by our Trust & Safety team, we will update this status as soon as we have more information on this matter.

ProPay

ProPay / ProtectPay ResultCode 207, ResultMessage "Gateway Internal System Error (account setup improperly)"

Beginning in October, Visa began sending more specific response codes for some types of declines, replacing the generic 05 ("do not honor") code. The ProtectPay system failed to properly cover these new decline codes, resulting in some processing attempts now returning status 207 responses ("Gateway Internal system error") instead of the proper updated decline codes. In these declines, the API...

Palo Alto Networks

Palo Alto Networks / Prisma Access - Deployments Running Cloud Services Plugins 1.7, 1.8, or 2.0 Preferred Must Upgrade to 2.1 Preferred by November 18, 2021(2.0 Innovation, 2.1 Innovation and 2.2 Preferred Deployments are Excluded)

If you are running a Prisma Access (Panorama Managed) deployment that uses a Cloud Services plugin that is earlier than 2.1 Preferred and have had your dataplane upgraded to PAN-OS 9.1.7, you must upgrade your plugin to 2.1 Preferred before November 18, 2021. 2.0 Preferred will no longer be supported starting November 18, 2021. If you are running the 2.0 Innovation, 2.1 Innovation or 2.2 Pref...

The Graph

The Graph / Problems with subgraph on Binance Smart Chain: "Trying again after eth_getBlockByNumber RPC call timed out"

We are currently investigating this issue.

amazee.io

amazee.io / Deployment of branches not configured for deployment on project

We have identified a bug that in some cases triggers a deployment for branches not configured for deployment. A fix is being implemented.

Telesign

Telesign / Thailand - forbidden contents

Country: Thailand Operator: all Effective Date: 1st of October Details: From the 1st of October the content with gambling, fake loan, fake job, fake crypto, part-time job or any related scam activity is strictly forbidden in Thailand.

Telesign

Telesign / Czech Republic T-Mobile - Generic Sender IDs update

Country: Czech Republic Operator: T-Mobile Effective Date: Already Started Details: Generic Sender IDs are forbidden for MKT traffic for T-Mobile, MKT traffic has to be sent with dedicated Sender IDs. Generic Sender IDs are still allowed for OTP and ARN traffic, but a list of all brands that are using these Sender IDs must be submitted in advance to T-Mobile. If any fraudulent traffic ends o...

Crypto.com

Crypto.com / Card Transactions Being Declined

We are aware users are seeing card transactions being declined, our team is investigating with urgency on this. Thank you for your patience.

Monzo

Monzo / ClearScore notifications

ClearScore is a platform that allows you to access your credit report and shows the data that Equifax has. The reason you’ve received this recent notification is because we’ve recently started reporting to Equifax. You can read more about what we report and why in this blog post: https://monzo.com/blog/monzo-reports-to-all-credit-reference-agencies-cras-equifax-experian-transunion

about 1 month ago Official incident report
Telesign

Telesign / AT&T Holiday Freeze Dates

Country: USA Operator: AT&T Details: AT&T has announced annual holiday freeze dates: • November 25, 2021 - November 29, 2021 • December 24, 2021 - January 1, 2022 During these periods, US short code campaigns can be submitted, but there will be delays in the campaign reviews and approvals until the freeze is over. The same applies for SC migration requests and certification testing.

about 1 month ago Official incident report
Paazl

Paazl / UPS: service not responding

We are noticing that the UPS webservice is not responding. This has a possible effect on printing UPS labels. We asked UPS for a status update.

about 1 month ago Official incident report
Code42

Code42 / Backup Stats Issues

We are experiencing issues with our backup stats for a subset of users on the Device list page in the Admin Console. The correct backup stats can be retrieved on the Device details page if needed. Backup and restore functionality continue to work as expected.

about 1 month ago Official incident report
Telesign

Telesign / T-Mobile Messaging Freeze Dates

Country: USA Operator: T-Mobile Details: T-Mobile has announced the dates related to holiday messaging freezes: Shortcode • November 25, 2021 – November 26, 2021 • December 24, 2021 – January 1, 2022 (this is not a full freeze, campaigns won't be certified, but they can be onboarded) Longcode Special Business Reviews • November 25, 2021 – November 26, 2021 • December 24, 2021 – December 27, ...

about 1 month ago Official incident report
Kushki

Kushki / Intermitencias Cash Processor (EC)

Por parte del procesador nos informan que si bien es cierto la entidad bancaria estuvo activo, en estos momentos y debido a las intermitencias que siguen habiendo, el banco ha sido nuevamente desactivado. De nuestra parte nos mantenemos en monitoreo y tan pronto tengamos una novedad en cuanto la activación, se comunicará a la brevedad.

about 1 month ago Official incident report
Telesign

Telesign / UK - contents that contain URLs need to be whitelisted

Country: United Kingdom Operator: all Effective Date: already started Details: Operators can request that the content messages that contain URLs be whitelisted. The information needed for registration is URL, Sample message, Business case (purpose of the message). ETA is 2-3 working days;

about 2 months ago Official incident report
Bullhorn

Bullhorn / Position Syncing Delays - Shiftwise VMS


Impact: Some users may experience delays and/or errors with Shiftwise requisitions processing in the Bullhorn Fyre Sync application. System: Bullhorn VMS Sync Service: Position Syncing VMS: Shiftwise Description: The Bullhorn Technical Operations team has identified that Shiftwise is currently experiencing technical difficulties. We are monitoring the situation and will post an updat...

about 2 months ago Official incident report
Gitbook

Gitbook / GitBook improvements

We are opening this incident to start sending updates about smaller fixes and changes as we continue working on improving GitBook. Please subscribe if you are interested in these updates.

about 2 months ago Official incident report
Kushki

Kushki / Intermitencias Transfer Processor (EC)

Se validan problemas con Transfer Processor (EC), el cual está presentando intermitencias con el método de pago. Se establece comunicación con el procesador, el cual informa que ya se encuentra identificado el fallo y al momento se encuentran en monitoreo, tan pronto los servicios estén restablecidos, procederán a notificarnos. De nuestro lado nos mantenemos en monitoreo y cualquier novedad ser...

about 2 months ago Official incident report
Gitbook

Gitbook / Limited access to older revisions

We are still in the process of migrating older revisions for a number of spaces. This may result in older content being inaccessible while this migration takes place. Your primary content and future revisions should not be impacted. Your older revisions should be restored over the next few days. This may cause issues merging change requests (old drafts) that were pending prior to our maintenanc...

about 2 months ago Official incident report
AskCody

AskCody / Problems using the new Microsoft Edge browser for kiosk printing on check-in kiosks

Following the Microsoft Edge browser release v. 94.0.992.31 the printing does not work as intended on AskCody check-in kiosks. We will follow updates from Microsoft on the issue, but for now we recommend switching to Google Chrome browser for check-in kiosks where a kiosk printing option is needed. Learn more about check-in kiosk setup here: https://help.askcody.com/how-to-configure-welcome-c...

about 2 months ago Official incident report
Telesign

Telesign / Airtel Tanzania - Generic Sender IDs no longer allowed

Country: Tanzania Operator: Airtel (640/05) Effective Date: Already started Details: Generic Sender IDs are no longer allowed for Airtel Tanzania.

about 2 months ago Official incident report
Doxy.me

Doxy.me / Safari 15: Low Audio During Calls

We are aware of a bug introduced by the deployment of Safari 15 that is impacting all WebRTC systems. Many Safari 15 users may experience very low or hard to hear audio from their clients while on calls with their clients or providers. If you experience this issue during a call, please try another internet browser such as Google Chrome or Firefox. We are working internally and with our vendors...

about 2 months ago Official incident report
Visma

Visma / Monitoring an issue in Visma Flyt Ressursstyring

We are currently investigating an issue with performance in VFR.

about 2 months ago Official incident report
FinTecSystems

FinTecSystems / [DeSantander] Technical Issues

[DeSantander] has technical issues. No action is required by our customers. Our bank interface for this particular bank will be unavailable until these issues are resolved. We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites become available again. In case of ongoing errors or problems please contact [email protected]

about 2 months ago Official incident report
Telesign

Telesign / India DLT Consent Data Upload - update

Country: India Operator: all Effective Date: 20th of October Details: All consents obtained before the 1st of September need to be uploaded until 20th of October. As per the new guidelines of the Telecom Regulatory Authority of India (TRAI) consents with an acquisition date prior to 1st of September 2021 will not be accepted effective 20th of October 2021 onward by any operators. In the abse...

about 2 months ago Official incident report
Patreon

Patreon / Payments processing impacted for India

With recent changes in RBI policy for recurring payments, Payment processing for patrons in India is impacted. We are working with partners to resolve this as soon as possible.

about 2 months ago Official incident report
Salsify

Salsify / Enhanced Content functionality is currently not appearing on Office Depot

The Engineering team has identified an issue which is affecting Enhanced Content on Office Depot. The team is currently working on a solution with Office Depot.

about 2 months ago Official incident report
Telesign

Telesign / 10DLC update – T-Mobile fees

Country: USA Operator: T-Mobile Effective Date: 1st of December Details: T-Mobile has changed the effective date for the $50 10DLC Campaign Service Activation & Campaign Service Migration Fee to the 1st of December 2021. (previously the effective date for this was 1st of October) However, effective October 1, 2021, T-Mobile will begin charging the following fees: • NNID Registration - $...

about 2 months ago Official incident report
Telesign

Telesign / 10DLC update - Grace period extended for Unverified Brands

Country: USA Operator: all Effective Date: 1st of November Details: The deadline for brands with active campaigns to obtain the "Verified" status has been extended to 11/01/2021. Campaigns from "Unverified" Brands will still be active until 11/01/2021, after which they will be automatically deactivated. For any of "Unverified" Brand that has active campaigns, the details should be resubmitte...

about 2 months ago Official incident report
IFTTT

IFTTT / The Wikipedia service is currently paused

Paused services may be experiencing technical difficulties. All Applets using these services will resume once the technical difficulties are resolved.

about 2 months ago Official incident report
Affirm

Affirm / Merchant Dashboard Search Degradation

We are experiencing a continuation of the Merchant Dashboard issue where the Charges Search functionality may not be working for some merchants, although the API logs search remains fully functional. Our engineering team is currently working on a solution to fix the issue as soon as possible.

about 2 months ago Official incident report
SugarSync

SugarSync / SugarSync connectivity issues

Some users are unable to connect to SugarSync or log into the web site. The desktop app may also be affected. We are currently investigating the issue.

about 2 months ago Official incident report
Catchpoint

Catchpoint / SSL issue with Let's Encrypt certificates

We’re investigating an SSL issue caused by another Let's Encyrpt root certificate that was set to expire at 10 AM ET on 9/30, causing Object, emulated and API tests to fail for some of our clients. We will update here as more information becomes available.

about 2 months ago Official incident report
FinTecSystems

FinTecSystems / [DeBarclaycard] New Bank Portal

[DeBarclaycard] has a new Bank Portal. No action is required by our customers. Our bank interface for this particular bank will be unavailable. After implementing the new bank interface should be available again. In case of ongoing errors or problems please contact [email protected]

Telesign

Telesign / Russian Federation - local Sender ID registration documents needed

Country: Russian Federation Operator: all Effective date: already started Details: Operators have the right to request the below documents for registration of Sender IDs as local ones for the Russian Federation at any moment: 1. copies of documents for a trademark, 2. copies of documents for the legal entity of the requested Sender ID. 3. copies of documents for the domain. This is not a m...

Telesign

Telesign / 10DLC registration updates T-Mobile and AT&T

Country: USA Operator: T-Mobile, AT&T Effective date: already started Details: T-Mobile has postponed MO/MT termination fee increase for unregistered and/or non-migrated traffic that is on P2P routes. The date of the fee increase will be communicated. AT&T - 10DLC program is currently in a registration “grace period.” They informed that all organizations should register their brands and c...

Telesign

Telesign / Thailand - all Sender ID Registrations are on hold

Country: Thailand Operator: all Effective date: already started Details: The NBTC (National Broadcasting and Telecommunications Commission), the regulatory authorities and the Thai Government has called for an urgent meeting with all Thailand MNOs on the spam situation in Thailand. Until this meeting is done, all recently submitted and new requests for Sender ID Registration are on hold. Als...

Telesign

Telesign / Annual Canadian Carrier Brownout

Countries: Canada Operator: all Effective date: 28th of October Details: The Canadian Carrier Brownout is an annual carrier provisioning freeze during which new Short Codes, or changes requiring network updates to existing Short Codes, such as aggregator migrations or price point changes, do not occur. In order to meet the last provisioning date of 2021 and to have a Short Code provisioned o...

Triton Digital

Triton Digital / Tap Explore issue showing higher YieldOp revenue than reality

We are investigating an issue where Tap Explore is showing YO impressions to be higher than they actually are. We suspect that as some direct sold campaigns are being flagged as YO. More information to follow.

FinTecSystems

FinTecSystems / [FrBoursorama] - New Bank Portal

[FrBoursorama] has a new Bank Portal. No action is required by our customers. Our bank interface for this particular bank will be unavailable. After implementing the new bank interface should be available again. In case of ongoing errors or problems please contact [email protected]

FinTecSystems

FinTecSystems / [DeDeutscheHandelsbank] Disabled Transport

Due to changes to the Deutsche Handelsbank service we had to disable Deutsche Handelsbank as a supported bank/transport. We are currently working on a different approach. Until this process is completed the bank will be unavailable.

FinTecSystems

FinTecSystems / [FrCompteNickel] - New Bank Portal

[FrCompteNickel] has a new banking portal from [2020-09-28]. No action is required by our customers. Our bank interface of this particular bank will not be available. After implementing the new bank interface should be available again In case of ongoing errors or problems please contact [email protected]

FinTecSystems

FinTecSystems / [DeSparda-Bank] Technical Issues

[DeSparda-Bank München/Baden-Würrtemberg] has periodical technical issues. No action is required by our customers. Because of ongoing technical problems with the bank users may not be able to login or perform a successful transaction. We might have to implement some changes in order to restore full functionality. We will do this as soon as the banks websites are fully functional again. In c...

FinTecSystems

FinTecSystems / [FrBanquePopulaire] - New Bank Portals

Some [FrBanquePopulaire] banks have a new banking portal from [2020-02-20]. No action is required by our customers. Our bank interface for some regions of this particular bank will not be available. After implementing the new bank interface should be available again In case of ongoing errors or problems please contact [email protected]

Telesign

Telesign / MTN networks mandatory preregistration of message templates for generic Sender IDs

Countries: Afghanistan, Benin, Cameroon, Congo-Brazzaville, Cote d Ivoire, Ghana, Guinea, Guinea-Bissau, Liberia, Nigeria, Rwanda, South Africa, South Sudan, Sudan, Uganda, Yemen, Zambia Operator: MTN Effective date: already started Details: In order to fight spam and phishing traffic MTN network has the requirement that every message sample that is sent with Generic Sender ID is preregister...

Volusion

Volusion / Phishing Email Attempts

Volusion has identified a phishing attack (sent via WhatsApp text messaging) aimed at merchants attempting to steal login credentials (username / password) used to manage Volusion stores. The messages claim to be from an agent working with Volusion to boost visibility and viewing rates for merchants, and include a link that leads to a fake Volusion login page. If you have received a message of ...

Telesign

Telesign / Jawwal Palestine - Generic senders forbidden

Country: Palestine Operator: Jawwal Effective date: already started Details: Generic senders are forbidden by the operator, all senders should be branded. The information needed for Sender ID registration are: • Sender name • Message Template • Company name • Company website The registration is usually done in 3 days and is free of charge.

Telesign

Telesign / Kenya Safaricom new Sender ID regulations

Country: Kenya Operator: Safaricom Effective date: already started Details: MNO Safaricom has new requests regarding Sender ID registration towards Kenya. The required information for the registration of Alphanumeric Sender IDs are: 1. Client’s Company Name or Entity Name 2. Client’s copy of Certificate of Incorporation - (they added this requirement in order to have more visibility that the...

Telesign

Telesign / Myanmar MNOs have issues with registering Sender IDs

Country: Myanmar Operator: all Effective date: already started Details: Due to Military Coup in Myanmar, all the MNOs are facing trouble in registering Sender IDs. There is no ETA from operator's end.

Uphold

Uphold / We are temporarily not supporting DASH instant send deposits.

We are currently investigating this issue.

Barracuda Networks

Barracuda Networks / Scheduled Retention - US Region

Barracuda Cloud Archiving Service is experiencing an issue with retention being scheduled in the US region. Our engineers are currently investigating the issue. In the meantime, customers who require immediate retention scheduling should contact support, who can process it manually on your behalf. We will provide another update once we have started to implement a solution.

Telesign

Telesign / MTN networks mandatory preregistration of Sender IDs and message templates

Countries: Afghanistan, Benin, Cameroon, Congo-Brazzaville, Cote d Ivoire, Ghana, Guinea, Guinea-Bissau, Liberia, Nigeria, Rwanda, South Africa, South Sudan, Sudan, Uganda, Yemen, Zambia Operator: MTN Effective date: 15th of September Details: For security reasons, the MTN network is launching an initiative to authorize Sender IDs and message templates to be used for transactional SMS. Any t...

Telesign

Telesign / Malaysia -starting September 1st, all messages need to include a brand/company name in the message content

Country: Malaysia Operator: all Effective date: 1st of September Details: Starting September 1st, all messages need to include a brand/company name in the message content to avoid potential penalties from carriers.

Telesign

Telesign / Generic Sender IDs forbidden for Dialog Sri Lanka

Country: Sri Lanka Operator: Dialog (MTN-Axiata) Effective Date: 1st of September Details: From September 1st, all generic senders will be forbidden by the operator Dialog (MTN-Axiata) in Sri Lanka and all unregistered senders will not be delivered. Registration requirements are: • Sender name • Message template • Company name • Company website • Business type • Traffic type (Promotional /...

Telesign

Telesign / 10DLC Update

With effect from 1 October, 2021, mobile providers will start enforcing 10DLCs for A2P SMS in the US. As such, providers now require all A2P SMS sent in the United States to be sent via 10DLC, DSC or TFN. All messages sent with a long code will be blocked and can incur significant fines and penalties will be imposed by the mobile carriers for non-compliance. You will be responsible for such fin...

Sendcloud

Sendcloud / Poste Italiane Service Points problema nella creazione delle etichette - Poste Italiane Service Points label announcement issues

Al momento stiamo conducendo un’indagine sul problema.

Telesign

Telesign / Generic senders forbidden for Altel/Tele 2 Kazakhstan from September 1st

Country: Kazakhstan Operator: Altel and Tele 2 Effective date: 1st of September Details: From September 1st, generic senders will be blocked by the operators Altel and Tele 2 in Kazakhstan. Sender ID Registration is mandatory, and the information required are: sender name, message template, company name, company website, company type (Local/International), company VAT number and service des...

Seismic

Seismic / COVID-19 Notice

Business Continuity At Seismic, we’re fully committed to providing exceptional service levels to our customers. While our operations are not directly impacted by COVID-19, we recognize that this is a widespread and evolving situation and have activated plans to ensure our ability to continue providing services as usual throughout the outbreak. As part of our dedication to the health and well-...

Telesign

Telesign / Armenia Ucom- generic Sender IDs are no longer an option

Country: Armenia Operator: Ucom Effective date: 23rd of August Details: From 23rd of August, generic Sender IDs won't be available for Armenia Ucom.

Grow

Grow / Facebook API Partial Outage Affecting Facebook Ads

Facebook's Graph API is having some disruptions. They have been ongoing since June 9th 11:58AM MDT. https://status.fb.com/graph-api We will update as we find out more information from Facebook.

Telesign

Telesign / Ucom Armenia mandatory Sender ID Registration

Country: Armenia Operator: Ucom Effective date: Already started Details: Sender ID registration for alpha and numeric senders is required for Armenia Ucom. Only sender name is needed for registration.

Telesign

Telesign / Generic Senders are no longer allowed in Turkey for Standard clients

Country: Turkey Operator: All Effective Date: 9th of August Details: Starting from the 9th of August generic senders are forbidden in Turkey for Standard clients and Sender ID registration is mandatory. All traffic from unregistered SenderIDs is now blocked.

Telesign

Telesign / Qualification Policy Change for 10DLC

Country: USA Operator: all Effective date: 29th of July Details: Starting from the 29th of July, there is a policy change for 10DLC. As mandated by MNOs, Brand Registration Score (0-100) will be replaced by Brand Identity Status (Verified/Unverified) because of Brand Registration. The "Verified" status is acquired by a Brand whose EIN/Tax-id matches their Legal Company. Being identified as a...

Telesign

Telesign / Mytel Myanmar- business license needed for Sender ID registration

Country: Myanmar Operator: Mytel Effective Date: already started Details: Per the new policy of Mytel Myanmar the business license is needed for every Sender ID Registration, without it, it won't be possible to register any new Sender ID. Generic Sender IDs are still allowed.

TapClicks

TapClicks / Facebook Ads - Issues Rendering Ad Previews

Hello! We are having a global issue with Facebook Ads. The issue is that we have vendor limitations to generate Desktop Previews. When exporting to pdf, Desktop previews don't show up on several instances for several clients. This issue is happening for the Desktop Preview metric of Facebook Ads → Ads Data View. This is affecting the automated reports. This issue has been reported to Facebook...

Crux Systems

Crux Systems / China Navigation service outage

We're currently experiencing a disconnect from China Navigation Co. As our team learns more, we'll be updating our status page with details. Please be sure to subscribe if you have cargo being shipped by this carrier so you don't miss any important information. We expect to be back up shortly, but if you need assistance in the meantime please email us at [email protected]

Telesign

Telesign / Verizon Wireless- Short Code Provisioning Freeze

Country: USA Operator: Verizon Wireless Effective Date: from 7/25/2021 until 8/1/2021 Details: The operator Verizon Wireless announced their freeze dates. The freeze starts on 7/25/2021 and ends on 8/1/2021, and during that period there won’t be short code approvals and provisioning.

Telesign

Telesign / India DLT final phase - Consent Template Upload

Country: India Operator: all Effective Date: 15th of July Details: India's DLT is entering the final phase, the Telecom Regulatory Authority of India (TRAI) now requires that all Consent Templates be registered through the DLT portals operated by the mobile networks. The goal is to ensure end-to-end traceability and protection to the customer. The consent template is the standard SMS message...

Telesign

Telesign / Operator Service Alert Indonesia (ID) - Telkomsel (510/10) Voice traffic issues

Date: 07/13/2021 Start Time: 03:42 AM PDT End Time: Ongoing We received notification that Indonesia (ID) - Telkomsel is currently experiencing network issues, and Voice Verify and Voice transactions can't be terminated . We will inform you once the operator has come to a resolution.

Telesign

Telesign / Kuwait Ooredoo introduced monthly Sender ID Registration fees

Country: Kuwait Operator: Ooredoo Effective Date: 1st of August Details: Starting from the 1st of August 2021, there will be a monthly fee of 50 USD per each whitelisted Sender ID to operator Ooredoo Kuwait, for both local and international traffic. This fee will be applied only for OTP/TRANS traffic and not for Marketing. The fee is for both existing and new whitelisted Sender IDs.

Telesign

Telesign / Operator Service Alert Vietnam - Mobifone (452/01)

We received notification that messages with unregistered Sender IDs will have delivery issues toward Mobifone network from Vietnam. We will inform you once the operator has come to a resolution.

The Graph

The Graph / Problems with indexing subgraphs on Binance Smart Chain (BSC) on blocks before 7796111

We have problems indexing blocks before 7796111. Work around: If the contract that you try to index is deployed after block 7796111 or you just start to index events after this block, it should work.

FLOW by TIE Kinetix

FLOW by TIE Kinetix / Issues with DNS provider

We are currently having an issue with our DNS provider which could result that the portal cannot be opened for some users. We are investigating the issue and will update once we have more information

Volusion

Volusion / eWAY order processing

We have received reports that our customers using the payment gateway eWAY are experiencing issues processing orders. We are continuing to investigate, and will provide further updates as more information becomes available

Telesign

Telesign / Ooredoo has issues with whitelisting sender IDs in Kuwait

Country: Kuwait Operator: Ooredoo Effective Date: from the beginning of June Details: The MNO Ooredoo has some issues with Sender ID whitelisting in Kuwait from the beginning of June. All the new registrations of sender IDs in Kuwait are pending due to this issue. At this moment, we do not have an ETA for the resolution of this issue.

Palo Alto Networks

Palo Alto Networks / Prisma Access (Panorama Managed) 2.1 Preferred is Now Available to Upgrade

(Please ignore this alert if you are running the 2.0-Innovation plugin version and/or your dataplane version is 10.0.3.) The Cloud Services plugin 2.1 Preferred is now available for Prisma Access (Panorama Managed) deployments. * If you are running the cloud Services plugin version 2.0-preferred, you can

Telesign

Telesign / Belarus - additional information required for Sender ID Registration

Country: Belarus Operator: all Effective Date: already started Details: Additional information that from now on are required for every Sender ID registration towards Belarus MNO are: -Company field of activity -Company headquarter

Telesign

Telesign / Sender ID registration needed for Ethiopian Telecommunications

Country: Ethiopia Operator: Ethiopian Telecommunications Effective Date: already started Details: Sender ID registration is introduced for Ethiopian Telecommunications; Registration requirements for all new senders are: Sender name, Message template, Brand owner (if not related to sender name); Restrictions: Local banking traffic forbidden, Promotional traffic forbi...

Kushki

Kushki / Baja tasa de aceptación de transacciones de Scotiabank por ETPay

El equipo comercial identificó una tasa de aceptación del 3% de Scotiabank por Etpay. El banco será deshabilitado hasta encontrar una pronta solución.

GearHost

GearHost / Free CloudSite End of Life

Today we are announcing the end of the free CloudSite plan. As of today June 3rd, 2021 the free CloudSite plan will be removed from the GearHost Portal. For now, any existing free CloudSites will stay active for at least 30 days. 30 days from today all customers that do not have a paid service will lose their free CloudSite whether its actively used or not. Please read the rest of our blog: ht...

Telesign

Telesign / Generic Senders are no longer allowed in Myanmar

Country: Myanmar Operator: all Effective Date: 1st of June Details: Starting from the 1st of June generic senders are forbidden in Myanmar and Sender ID registration is mandatory.

Telesign

Telesign / MTC Saudi Arabia needs additional NOC in order to register Sender IDs from local companies

Country: Saudi Arabia Operator: MTC Saudi Arabia (420/04) Effective Date: Already started Details: All the local vendors in Saudi Arabia now need the NOC on their name directly from the customer due to local norms to avoid potential penalties.

Telesign

Telesign / Indonesia's operators won't process new Sender ID Registration until 20th of May

Country: Indonesia Operator: all Effective Date: Already Started Details: Because of Eid al-Fitr Celebration 2021 holiday period, Indonesia's operators won't process new Sender ID Registration until 20th of May. For networks Telkomsel, Hutch, XL, Smartfren the last request for new Sender registration is received Friday, April 30th at 10.00 AM (FREEZE period is effective from May 1st - May 1...

Telesign

Telesign / Numeric characters in Sender IDs are not allowed in Tanzania

Country: Tanzania Operator: All Effective Date: Already Started Details: In Tanzania only alpha Sender IDs are allowed, alphanumeric are not allowed.

Telesign

Telesign / NOC is mandatory for every Sender ID registration in UAE and consent is needed.

Country: United Arab Emirates Operator: all Effective Date: Already started Details: The new upcoming change in the UAE market is that NOC is obligatory for every Sender ID registration and consent is needed. The operator Etisalat (424/02) is launching a new service CMS (Consent Management Service) in order to control the unsolicited marketing communication in the UAE market. This essentiall...

Telesign

Telesign / Spaces in sender ID are not allowed by MegaFon (250/02)

Country: Russia Operator: MegaFon (250/02) Effective Date: already started Details: Spaces in the spelling of the sender's name are not allowed by the operator MegaFon (MCC/MNC 250/02).

Tallie

Tallie / THIRD PARTY ISSUE: Brex Connections Not Performing Reliably

We have received a number of reports of a degradation of service in our third party aggregated connections for Brex cards. This means that new connections may fail to connect, and existing connections may stop receiving new transactions. We are working with our aggregator partner to resume service, though this may take some time. If you find yourself experiencing this issue and need card trans...

Palo Alto Networks

Palo Alto Networks / Panorama On-Boarded Firewall Certificate Issue (Cortex Data Lake)

Urgent message for Cortex Data Lake customers with firewalls onboarded via Panorama. Please read this Customer Advisory for more information. https://live.paloaltonetworks.com/t5/customer-advisories/panorama-on-boarded-firewall-certificate-issue-cortex-data-lake/ta-p/328630

Palo Alto Networks

Palo Alto Networks / Prisma Access Egress IP Address Optimizations

Palo Alto Networks will be implementing IP address optimizations throughout 2021 to improve the overall experience for our Prisma Access customers. Please read more about it here.

Crux Systems

Crux Systems / Ports America service degradation

We're currently experiencing a disconnect from Ports America terminals in Baltimore, Tacoma, and New Orleans due to an updated API integration. As our team learns more, we'll update our status page with details. Please be sure to subscribe if you have cargo coming into this terminal so you don't miss any important information. We expect to be back up shortly, but if you need assistance in the ...

10 months ago Official incident report
Crux Systems

Crux Systems / SSA Massport Boston service outage

We're currently experiencing a disconnect from SSA Massport Boston due to connectivity issues. As our team learns more, we'll update our status page with details. Please be sure to subscribe if you have cargo coming into this terminal so you don't miss any important information. We expect to be back up shortly, but if you need assistance in the mean time please contact us at [email protected]

10 months ago Official incident report
Crux Systems

Crux Systems / ZIM service outage

We're currently experiencing a disconnect from ZIM. As our team learns more, we'll be updating our status page with details. Please be sure to subscribe if you have cargo being shipped by this carrier so you don't miss any important information. We expect to be back up shortly, but if you need assistance in the meantime please email us at [email protected]

10 months ago Official incident report
Embedly

Embedly / Instagram Functionality

Instagram Embeds not currently functioning. We are receiving upstream errors from the facebook graph API, and we are investigating a solution for this problem. The API will not function correctly while the upstream provider prevents us from accessing content.

10 months ago Official incident report