95 incidents
in the last 24 hours

OpenAI / File upload failing for API users

We are currently investigating an issue where file uploads are failing for some users.

CacheFly / ORD1 POP Outage

ORD1 is experiencing degraded performance. While we're investigating, traffic will be rerouted to the next nearest PoP

Checkly / Subset of browser checks might have scheduling delay/fail

We are currently investigating this issue.

Ubidots / MQTT

We have identified an error with our MQTT publish service and are currently looking into the issue.

Officient / Exact Online Payroll – The calculation of the pensionbase incorrect in PFZW calculations

In employment conditions groups connected to the PFZW pension fund, (Exact ECG codes NL-3501 until NL-3518), currently calculates a wrong pension base. The part of the base which calculate the amount of end of year benefit does not include the holiday pay. We are working on a solution. Our apologies for the inconvenience.

Exact System / Exact Online Payroll – The calculation of the pensionbase incorrect in PFZW calculations

In employment conditions groups connected to the PFZW pension fund, (Exact ECG codes NL-3501 until NL-3518), currently calculates a wrong pension base. The part of the base which calculate the amount of end of year benefit does not include the holiday pay. We are working on a solution. Our apologies for the inconvenience.

Luno / Delayed express withdrawals in South Africa

We are currently experiencing temporary delays with express withdrawals due to some unexpected downtime with our banking partner. Please rest assured that we are in direct communication with the bank and are actively working to resolve the issue as quickly as possible. We will provide updates as soon as we have more information.

Officient / EOL Fiscal and Annual Reporting - There is a delay in our environment (NL)

There is a delay in our environment. You may experience errors or long waiting times. We are currently investigating the cause of this issue. You can expect daily status updates or as soon as new information is available. Our apologies for the inconvenience.

Exact System / EOL Fiscal and Annual Reporting - There is a delay in our environment (NL)

There is a delay in our environment. You may experience errors or long waiting times. We are currently investigating the cause of this issue. You can expect daily status updates or as soon as new information is available. Our apologies for the inconvenience.

Boomi / USA East Integration Cloud Degraded Performance

We identified the cause of the degraded performance you may have experienced in the Boomi USA East Integration Cloud 02, and our engineering team is working to resolve the issue. We apologize for any inconvenience this may have caused. We will provide an update once the issue is resolved.

Azion / Performance Issues in Real-Time Manager/API with Domain Creation

We are currently investigating this issue.

Particle / Slight Delays in SIM Activation

Particle is observing a slowdown on SIM activation / deactivation routines impacting SIMs with the 89014 AT&T ICCID prefix. Only a subset of SIMs are impacted. The issue has been escalated to the provider who is working to institute a fix.

Poppulo / US Service Issue

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some sends queuing on the US server Our Incident Response teams have been engaged and are working toward a resolution.

Catchpoint Systems Node Page / Backbone node Warsaw, PL - Artnet unplanned maintenance

Catchpoint Backbone node Warsaw, PL - Artnet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

ShipWorks / Carrier Issues

ShipWorks Engineers are aware of the technical issues impacting FedEx shipments. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!

Officient / Exact Online Payroll – labordisabilitypension calculates with incorrect values In the Afbouw employment conditions groups

In the Afbouw employment conditions groups (Exact ECG codes NL-5701A and NL-5701B) the premium, franchise and maximum values have not yet been updated to the new 2025 values in the components 5701-04 en 5701-015 for labordisabilitypension. We are working on a solution. Our apologies for the inconvenience.

Exact System / Exact Online Payroll – labordisabilitypension calculates with incorrect values In the Afbouw employment conditions groups

In the Afbouw employment conditions groups (Exact ECG codes NL-5701A and NL-5701B) the premium, franchise and maximum values have not yet been updated to the new 2025 values in the components 5701-04 en 5701-015 for labordisabilitypension. We are working on a solution. Our apologies for the inconvenience.

Officient / Exact Online Payroll – pension calculation in employment conditions group Timmerindustrie calculates incorrectly

In the Timmerindustrie employment conditions group (Exact ECG code NL-0601) the pension calculation calculates the base of the premium with an incorrect holiday pay-percentage. The correction on worked hours for employees with a 4 weekly payroll period currently deviates from the pensionfund regulations. We are working on a solution. Our apologies for the inconvenience.

Exact System / Exact Online Payroll – pension calculation in employment conditions group Timmerindustrie calculates incorrectly

In the Timmerindustrie employment conditions group (Exact ECG code NL-0601) the pension calculation calculates the base of the premium with an incorrect holiday pay-percentage. The correction on worked hours for employees with a 4 weekly payroll period currently deviates from the pensionfund regulations. We are working on a solution. Our apologies for the inconvenience.

Officient / Exact Online Payroll - pension calculation in employment conditions groups Natuursteen Vakwerkbedrijven and Bitumineuze en Kunststof Dakbedekkingsbedrijven calculates incorrectly

In the Natuursteen Vakwerkbedrijven and Bitumineuze en Kunststof Dakbedekkingsbedrijven employment conditions groups (Exact ECG codes NL-6001, NL-5801A and NL-5801B), the pension premiums are not yet updated to the new 2025 values. We are working on a solution. Our apologies for the inconvenience.

Exact System / Exact Online Payroll - pension calculation in employment conditions groups Natuursteen Vakwerkbedrijven and Bitumineuze en Kunststof Dakbedekkingsbedrijven calculates incorrectly

In the Natuursteen Vakwerkbedrijven and Bitumineuze en Kunststof Dakbedekkingsbedrijven employment conditions groups (Exact ECG codes NL-6001, NL-5801A and NL-5801B), the pension premiums are not yet updated to the new 2025 values. We are working on a solution. Our apologies for the inconvenience.

Catchpoint Systems Node Page / Cloud node Sao Paulo, BR - IBM Cloud unplanned maintenance

Catchpoint Cloud node Sao Paulo, BR - IBM Cloud have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

Catchpoint Systems Node Page / Backbone node Riyadh, SA - Go Telecom unplanned maintenance

Catchpoint Backbone node Riyadh, SA - Go Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

Officient / Exact Online Payroll - Franchise amount incorrect for employment conditions group 'Aardappelen, Groenten of Fruit, Groothandel in-'

The franchise (alias tax free) amount is currently incorrect for employment conditions group 'NL-4201 Aardappelen, Groenten of Fruit, Groothandel in-'. This concerns payroll components 4201-044 until 4201-047 and 4201-050 until 4201-053. We are working on a solution. Our apologies for the inconvenience.

Exact System / Exact Online Payroll - Franchise amount incorrect for employment conditions group 'Aardappelen, Groenten of Fruit, Groothandel in-'

The franchise (alias tax free) amount is currently incorrect for employment conditions group 'NL-4201 Aardappelen, Groenten of Fruit, Groothandel in-'. This concerns payroll components 4201-044 until 4201-047 and 4201-050 until 4201-053. We are working on a solution. Our apologies for the inconvenience.

Officient / Exact Online Payroll - Maximization on SV wage not set correctly for M&T employment conditions groups in Social Fund component

The M&T employment conditions groups (Exact ECG codes NL-1201 until NL-1207) currently contain an incorrect maximum amount for the payroll component '1200-008 Premie sociaal fonds werkgever'. This affects employees in these branches with a yearly wage between 75.864 and 89.382 euro. We are working on a solution. Our apologies for the inconvenience.

Exact System / Exact Online Payroll - Maximization on SV wage not set correctly for M&T employment conditions groups in Social Fund component

The M&T employment conditions groups (Exact ECG codes NL-1201 until NL-1207) currently contain an incorrect maximum amount for the payroll component '1200-008 Premie sociaal fonds werkgever'. This affects employees in these branches with a yearly wage between 75.864 and 89.382 euro. We are working on a solution. Our apologies for the inconvenience.

Catchpoint Systems Node Page / Backbone nodes Mcallen, US - Lumen, Mcallen, US - Lumen IPv6 unplanned maintenance

Catchpoint Backbone nodes Mcallen, US - Lumen, Mcallen, US - Lumen IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

Netskope / Service Impact to Amsterdam, Netherlands (AM2) Management Plane

We are investigating a service impacting incident at the Amsterdam, Netherlands (AM2) management plane. Additional details may be found on the support portal.

Netskope / Service Impact to London, UK (LON3) Management Plane

We are investigating a service impacting incident at the London, UK (LON3) Management Plane. Full details can be found on the support portal.

Riege Software / Passar - Probleme bei der Erstellung von Ausfuhr Dokumenten / Passar - Problems with the creation of export documents

Momentan können Probleme bei der Erstellung von Ausfuhr Dokumenten auftreten. (Dokumente sind nicht verfügbar) An der Lösung wird gearbeitet. https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html Currently, issues may occur when generating export documents (documents are not available). A solution is being worked on

Vozy / Incidencia Meta - Account Management

Hola, Nos parece importante que sepas que en este momento se tiene identificada una afectación en el servicio de Whatsapp que puede generar inconvenientes en algunas cuentas Meta tiene reportado dentro de su status (https://metastatus.com/whatsapp-business-api), una incidencia que puede traer afectación a nuestra mensajería por Whatsapp Tan pronto tengamos más detalles los estaremos comparti...

Smartling / Dashboard performance degradation

The engineering team is currently investigating intermittent performance degradations of the Word Count Report and Job List UI for Vendors.

Meta / Outage in WhatsApp Business API - WhatsApp Business Account Management

We are currently experiencing issues related to messaging limits for phone numbers, even after the criteria have been fulfilled. The criteria are outlined here: https://developers.facebook.com/docs/whatsapp/messaging-limits/#automatic-scaling. Our engineering team is closely reviewing the issue, and we will provide updates here as soon as more information becomes available.

Khoros / [Care - Brand Messenger] Bot handoff issue with a subset of customers

We want to inform you about an incident in Care in which the agents may have noticed that bot handoffs to agents were not processed for Brand Messenger. This issue occurred on 22nd January 2025 between 12:15 AM PST and 02:49 AM PST and affected a subset of customers. Our engineering team has already taken the necessary measures and restored the services affected. We are actively monitoring the...

Bandwidth / Bandwidth International Market Impairment - Italy

We are investigating a network impairment in Italy with our carrier affecting voice traffic. We are currently working with our carrier for resolution.

OpenVPN / Investigating problems reported on Madrid Region

We are investigating reports about slowness in Madrid CloudConnexa Region

itslearning / Some users are not able to login.

We are aware of an issue causing some users to not be able to login. We are investigating the issue.

Blotout / Deployment failures

We are seeing increased errors when customers try to deploy EdgeTag. This is happening because of Cloudflare API failures. We are already communicating with them and trying to identify the problem. No customer data collection and process is affected by it.

360dialog / Meta incident - Increased Error Rate for Error 131000: Something Went Wrong

We are observing another increase in the error rate for the issue 13100: Something Went Wrong, which occurs when attempting to send messages.This issue can affect all accounts. Meta has acknowledged the problem and confirmed it as a temporary issue on their side. They suggest retrying to send messages that fail with this error after a short while.We will continue to monitor the situation and ...

Episerver / Optimizely Graph - Latency issue in all regions.

We are currently investigating a latency issue in Optimizely Graph in all regions. We will post additional updates when we have information available. Thank you for your patience.

Optimizely / Optimizely Graph - Latency issue in all regions.

We are currently investigating a latency issue in Optimizely Graph in all regions. We will post additional updates when we have information available. Thank you for your patience.

Catchpoint Systems Node Page / Backbone node Tel Aviv, IL - Bezeq unplanned maintenance

Catchpoint Backbone node Tel Aviv, IL - Bezeq have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

DoiT / GCP Billing and Invoicing Issue - December 2024

We've found an issue with our billing and invoicing for a subset of GCP customers for December 2024. The issue has been identified, and the team is busy working on a fix. After the fix has been implemented, new invoices will be issued.

ShipStation / Visualsoft - Order import errors

We are currently investigating this issue.

Take Blip / Blip Desk [Low performance]

We are currently experiencing low performance on Blip Desk and Media. Impact: Slowness when using Blip Desk and Media Manipulation. Update: Our support team is actively working on it.

Runa / Granngården SE orders are failing

We are currently investigating an issue causing some orders of Granngården SE (GRNDN-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

WeGift / Granngården SE orders are failing

We are currently investigating an issue causing some orders of Granngården SE (GRNDN-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Parseur.com / Export data columns unexpectedly reordered

A fix is now in place. We are monitoring the situation.

Flare / flareapp.io appears to be down.

Klarna / Merchant Operations degradation

We are currently experiencing a delay of payouts in Merchant operations for EU(UK) region. We are working to restore the service as soon as possible. Thank you for your patience.

Meta / Outage in WhatsApp Business API - Embedded Signup

The fix for the major disruption impacting WhatsApp business account creation on WhatsApp Embedded Signup has been deployed and this issue is now mitigated as of Jan 22 2025, 4:21 pm(GMT+8). Thank you for your patience.

Catchpoint Systems Node Page / Backbone node Islamabad, PK - Nayatel unplanned maintenance

Catchpoint Backbone node Islamabad, PK - Nayatel have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

Rezdy / Email Deliverability Issue

We have identified an issue with our email provider, preventing all emails from Rezdy to be sent. We apologise for the inconvenience caused. We are working closely with our email provider to resolve the issue ASAP. Click the below button to receive ongoing updates.

shipcloud / DPD: Disruption of service

We received the following information from DPD: >Sehr geehrte Partnerinnen, sehr geehrter Partner, wegen einer technischen Störung stehen unsere Webservices im Moment leider nur eingeschränkt zur Verfügung. Es kann zu verzögerten Antwortzeiten kommen. Wir arbeiten mit Hochdruck daran, das Problem zu lösen. Wann die Störung behoben sein wird, lässt sich derzeit noch nicht absehen. Wir halten ...

Catchpoint Systems Node Page / Backbone node Yokohama, JP - IIJ unplanned maintenance

Catchpoint Backbone node Yokohama, JP - IIJ have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

Catchpoint Systems Node Page / Backbone node Sardinia, IT - Sirius unplanned maintenance

Catchpoint Backbone node Sardinia, IT - Sirius have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

Catchpoint Systems Node Page / Backbone node Boston, US - Cogent and Boston, US - Cogent IPv6 unplanned maintenance

Catchpoint Backbone node Boston, US - Cogent and Boston, US - Cogent IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

Grafana / Intermittent instance unavailability in prod-eu-west-2

As of 05:30 UTC, we were alerted to an issue with Grafana stacks hosted in the prod-eu-west-2 cluster. Users experiencing this issue may experience periods of disruption where their hosted Grafana stacks will not be accessible. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

Liquid Web / Cloud Block and Object Storage Services Degraded

Our teams are currently investigating an issue causing cloud block and object storage service disruptions. We will update this status post as more information becomes available. We appreciate your patience in the matter and if you have any questions, please contact a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

Superloop / 90 South St, Murdoch WA 6150 - SC Outage

Network Operations is currently investigating a Partial Service Interruption at 90 South St, Murdoch WA 6150

Ambra / SimpleHelp Security Vulnerability

We would like to inform you of a recently discovered security vulnerability in SimpleHelp (version 5.5.7 and earlier), a remote support and desktop management software used to support many InteleShare clients. More information about the vulnerability can be found here: https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier We hig...

Microsoft Ads / Microsoft Advertising Offline Conversions Data is delayed

Starting Jan 21, at 10:00 PM UTC, Microsoft Advertising Offline Conversion Data may be delayed by up to 24 hours. Users monitoring performance data via the reports, UI, or API may see stale or inaccurate data. This is only affecting the reporting and there is no impact on the Ad delivery.

Fivetran / Fivetran: Intermittent Sync Failure With the Error "An unknown failure occurred : Connection timed out"

The issue has been identified and we are working to resolve it.

RingCentral / A portion of customers may not be receiving RingCentral notification emails, including two-factor authentication which is preventing logins.

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

Ivanti Cloud / Ivanti Neurons for iPaaS Partner (Workato) Status and Maintenance Pages

To Our Valued Ivanti Neurons iPaaS Customers and Partners, Ivanti Neurons for iPaaS partners with the best-in-class integration solution of Workato to provide you with easy integrations to Ivanti Neurons for ITSM. We are committed to ensuring that your integrations are seamless and reliable. From time to time, Workato may schedule maintenance periods or experience outages. To ensure that yo...

Cherwell / Ivanti Neurons for iPaaS Partner (Workato) Status and Maintenance Pages

To Our Valued Ivanti Neurons iPaaS Customers and Partners, Ivanti Neurons for iPaaS partners with the best-in-class integration solution of Workato to provide you with easy integrations to Ivanti Neurons for ITSM. We are committed to ensuring that your integrations are seamless and reliable. From time to time, Workato may schedule maintenance periods or experience outages. To ensure that yo...

MobileIron / Ivanti Neurons for iPaaS Partner (Workato) Status and Maintenance Pages

To Our Valued Ivanti Neurons iPaaS Customers and Partners, Ivanti Neurons for iPaaS partners with the best-in-class integration solution of Workato to provide you with easy integrations to Ivanti Neurons for ITSM. We are committed to ensuring that your integrations are seamless and reliable. From time to time, Workato may schedule maintenance periods or experience outages. To ensure that yo...

Honeycomb / Querying issues

Some US customers are seeing queries slow to succeed and/or failing. We are investigating the cause of the slowness and the query failures.

UC San Diego / Kaltura-Zoom integration

ITS is investigating possible issues with Kaltura-Zoom integration. The Kaltura-Zoom integration is currently experiencing a technical issue. Entries recorded to the Zoom cloud may take significantly longer than normal to show up in "My Media." Check https://status.kaltura.com for updates. Thank you for your patience as our team works to restore functionality for these services. Updates and a...

MessageBird / SMS delivery interruption - Angola - Africell 63105

We are experiencing a service interruption affecting SMS message delivery. Our teams are actively working with the operator to resolve this issue.

Meta / Outage in Meta Work Accounts - Account Management

Some admins may not be able to update user profiles through the user directory in the Admin Center.

Centera Security / Emergency update

We need to perform emergency update on our local system from 22:00 - 23:00 local time. Affected services: Centera Email Defense Interface Details: Emails will not be delayed. The Centera Email Defense Interface may be unavailable for up to 5 minutes.

Peloton / Majority of PRs achievements not awarded from 1/15-1/21

Team has identified there was an issue with awarding PR achievements between 1/15 and 1/21 that impacted the majority of our members. This issue has been resolved going forward and team is working to backfill the data missed between 1/15 and 1/21

Catchpoint Systems Node Page / Backbone node Adelaide, AU - TPG and Adelaide, AU - TPG IPv6 unplanned maintenance

Catchpoint Backbone node Adelaide, AU - TPG and Adelaide, AU - TPG IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

WorkOS / Issue with Magic Auth emails with new user invitations

We are currently investigating the issue. Magic Auth for sign-in and sign-up flows is not impacted.

Glitch / Ongoing network maintenance

In response to ongoing malicious activity targeting our platform, we are making urgent changes to our networking configuration that may temporarily impact some users' ability to access projects hosted on glitch.me subdomains. We have no evidence that any of our systems or your user data have been compromised. There should be no impact on access to glitch.com, the support forum, or our help do...

Catchpoint Systems Node Page / Backbone node Tirana, AL - Starnet IPv6 unplanned maintenance

Catchpoint Backbone node Tirana, AL - Starnet IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

Versapay / Notice: TD EFT Payment Rail Sunset Effective January 15, 2025

Versapay and TD Bank have agreed to end their relationship due to the TD EFT sunset, effective January 15, 2025. As a result, suppliers will no longer be able to process EFT transactions through TD Bank after this date. To ensure you do not experience disruptions following this change, please contact our Customer Care Team to discuss solutions and next steps. We’re here to help facilitate a s...

Heap / Source Integration Missing Data

We have identified the cause of missing integration events, including Shopify. We have mitigated missing data for new events and are working on recovering missing data.

P44 / Upgrade to TLS 1.2 or higher before 31-Jan-2025

Dear Valued Customer, This is a reminder that project44 will discontinue support for TLS 1.0 and TLS 1.1 protocols effective January 31, 2025. To ensure uninterrupted service, we kindly request you to upgrade to TLS 1.2 or higher at the earliest convenience. Steps to Take: Upgrade to TLS 1.2 or Higher: Confirm that your client, SDK, or tooling supports TLS 1.2 or a more recent version. Upda...

Ocean Insights / Upgrade to TLS 1.2 or higher before 31-Jan-2025

Dear Valued Customer, This is a reminder that project44 will discontinue support for TLS 1.0 and TLS 1.1 protocols effective January 31, 2025. To ensure uninterrupted service, we kindly request you to upgrade to TLS 1.2 or higher at the earliest convenience. Steps to Take: Upgrade to TLS 1.2 or Higher: Confirm that your client, SDK, or tooling supports TLS 1.2 or a more recent version. Upda...

Vultr / Partial Outage

An outage or maintenance window is affecting a subset of users in this region. Detailed outage information is available in the customer portal if this event is impacting your resources.

Monta / Data Pipeline Issue - Hub and Portal Impact

We are currently investigating an issue with our data pipelines that may impact dashboards in our hub and portal products. The team is working on getting the issue resolved.