Runa Status. Is Runa Down?

Check if Runa is down, recent outages, user-reported issues, and outages map.

Is Runa down right now? What's the current status?

Runa is having a minor outage

Passage du Désir FR orders are failing

started about 8 hours ago

We are currently investigating an issue causing some orders of Passage du Désir FR (PSGDD-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this...

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Runa service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Runa status data.

Recent Runa Outages and Downtime History

IsDown has tracked 1760 incidents since started monitoring Runa status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Oct 05, 2025
11:53 PM PDT
Minor MakeMyTrip Pre Buy IN orders are failing Ongoing
Oct 05, 2025
03:43 PM PDT
Minor Amazon MX orders are failing about 2 hours
Oct 05, 2025
01:26 PM PDT
Minor Rappi BR orders are failing Ongoing
Oct 05, 2025
01:09 PM PDT
Minor You Choose All Access Digital VAR UK orders are failing about 2 hours
Oct 05, 2025
12:43 PM PDT
Minor PlayStation UK orders are failing about 2 hours
Oct 05, 2025
12:41 PM PDT
Minor Google Play UK orders are failing about 2 hours
Oct 05, 2025
12:39 PM PDT
Minor Xbox Currency UK orders are failing about 2 hours
Oct 05, 2025
12:37 PM PDT
Minor Just Eat UK orders are failing about 2 hours
Oct 04, 2025
06:25 PM PDT
Minor IKEA AU orders are failing Ongoing
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Runa problems reported by users

  • Redeeming a gift card code takes me to an error code page and to try again later. Some other code redemptions I have work, just not one of them that I trying to get to work.

  • Runa Web App

    Waitrose gift cards aren't loading

Runa status page - All services & components

Component Status
Runa API OK
Runa Web App OK
Connect API OK
Connect Web Portal OK
Gift Processing MINOR
Email Delivery OK
Runa Playground Environment OK
Connect Playground Environment OK
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Quickly access the status of Runa and 4522+ services

Runa is a comprehensive digital platform offering gift processing, API integration, web applications, and email delivery services, along with sandbox environments for testing.

Monitoring Runa since January 2025

Tracking 8 Runa services and regions

1717 incidents in 2025

Runa outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
Sep 09, 2025
13 outages
10
Sep 10, 2025
21 outages
11
Sep 11, 2025
9 outages
12
Sep 12, 2025
No Outages
13
Sep 13, 2025
2 outages
14
Sep 14, 2025
2 outages
15
Sep 15, 2025
2 outages
16
Sep 16, 2025
8 outages
17
Sep 17, 2025
8 outages
18
Sep 18, 2025
2 outages
19
Sep 19, 2025
1 outage
20
Sep 20, 2025
7 outages
21
Sep 21, 2025
6 outages
22
Sep 22, 2025
6 outages
23
Sep 23, 2025
11 outages
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
6 outages
26
Sep 26, 2025
1 outage
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
4 outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
1 outage
1
Oct 01, 2025
12 outages
2
Oct 02, 2025
2 outages
3
Oct 03, 2025
2 outages
4
Oct 04, 2025
4 outages
5
Oct 05, 2025
8 outages
6
Oct 06, 2025
1 outage
7
8
9
10
11

Number of Incidents

146 issues

Last incident

0 days ago

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Frequently Asked Questions

Is Runa down today?

Runa is down. You can check Runa status and incident details on the top of the page. IsDown continuously monitors Runa official status page every few minutes. In the last 24 hours, there were 3 outages reported.

What is the current Runa status?

Runa seems to be having problems. You can check Runa status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Runa outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Runa down today or just slow?

Yes, Runa might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Runa outages detected?

IsDown monitors the Runa official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Runa having an outage right now?

Runa last outage was on October 06, 2025 with the title "Passage du Désir FR orders are failing"

Runa down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How to check if Runa is down?

Why use IsDown to monitor Runa instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Runa and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Runa?

IsDown and DownDetector help users determine if Runa is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Runa's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Runa status changes?

IsDown offers an easy way to monitor Runa with maximum flexibility

Major Outages Notifications

IsDown monitors Runa for major outages. A major outage is when Runa experiences a critical issue that severely affects one or more services/regions. When Runa marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Runa status page for minor outages. A minor outage is when Runa experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Runa status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Runa publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Runa and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Runa and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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