Check if Runa is down, official outages, user-reported issues, and outages map.
Runa is having a minor outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 1894 incidents since started monitoring Runa status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Runa outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 27, 2025
11:45 AM ADT
|
Minor
We are currently investigating an issue causing some orders of Airbnb UK (AIRBNB-GB) e-gifts to f...
|
about 2 hours |
|
Oct 27, 2025
06:06 AM ADT
|
Minor
We are currently investigating an issue causing some orders of Rougier&Plé Graphigro FR (ROUGPG-F...
|
Ongoing |
|
Oct 27, 2025
05:59 AM ADT
|
Minor
We are currently investigating an issue causing some orders of King Jouet FR (KNGJO-FR) e-gifts t...
|
Ongoing |
|
Oct 27, 2025
05:41 AM ADT
|
Minor
We are currently investigating an issue causing some orders of Faguo FR (FAGUO-FR) e-gifts to fai...
|
Ongoing |
|
Oct 27, 2025
04:11 AM ADT
|
Minor
We are currently investigating an issue causing some orders of Oxybul-Okaïdi FR (OXYBUL-FR) e-gif...
|
Ongoing |
|
Oct 27, 2025
12:26 AM ADT
|
Minor
We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail....
|
about 2 hours |
|
Oct 26, 2025
10:34 PM ADT
|
Minor
We are currently investigating an issue causing some orders of Liverpool MX (LVRPL-MX) e-gifts to...
|
about 3 hours |
|
Oct 26, 2025
10:31 PM ADT
|
Minor
We are currently investigating an issue causing some orders of Crate & Barrel US (CRATE-US) e-gif...
|
Ongoing |
|
Oct 26, 2025
06:46 PM ADT
|
Minor
We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ES...
|
about 2 hours |
See what users are saying about Runa issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Bob - Redeeming a gift card code takes me to an error code page and to try again later. Some other code redemptions I have work, just not one of them that I trying to get to work..
Leanne - Waitrose gift cards aren't loading.
| Component | Status |
|---|---|
| Gift Processing | MINOR |
| Connect API | OK |
| Connect Playground Environment | OK |
| Connect Web Portal | OK |
| Email Delivery | OK |
| Runa API | OK |
| Runa Playground Environment | OK |
| Runa Web App | OK |
Runa is a comprehensive digital platform offering gift processing, API integration, web applications, and email delivery services, along with sandbox environments for testing.
Monitoring Runa since January 2025
Tracking 8 Runa services and regions
1851 incidents in 2025
IsDown is a status page aggregator that monitors if Runa and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Runa, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Runa (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Runa's 8 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Runa and other services.
IsDown checks Runa official status page for major/minor outages or downtimes. A major outage is when Runa experiences a critical issue that severely affects one or more services/regions. A minor incident is when Runa experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Runa outage, we send you an alert and update your dashboard and status page.
Runa and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Runa status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Runa publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Runa and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Runa but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Runa and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Runa and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Runa down?'
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While Downdetector relies on user-submitted reports to detect Runa outages, IsDown monitors Runa's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Runa status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Runa in a single dashboard. | ||
| Instant Runa outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Runa official status and user-reported issues. | ||
| Maintenance feed for Runa | ||
| Granular alerts filtering by Runa components and regions. |
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Runa is down. You can check Runa status and incident details on the top of the page. IsDown continuously monitors Runa official status page every few minutes. In the last 24 hours, there were 9 outages reported.
Runa seems to be having problems. You can check Runa status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Runa might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Runa official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Runa last outage was on October 27, 2025 with the title "Airbnb UK orders are failing"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Runa and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Runa is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Runa's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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