Is Runa Down? Check current status

Check if Runa is down, official outages, user-reported issues, and outages map.

Current Runa status

Runa is having a minor outage

Updated from Runa official status page a few minutes ago

Aubert FR orders are failing

started about 13 hours ago
We are currently investigating an issue causing some orders of Aubert FR (AUBERT-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Check details & latest updates

Runa not working for you?

Runa service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Runa Outage Map

View Runa Reports Map

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Runa recent outages and downtime history

IsDown has tracked 1894 incidents since started monitoring Runa status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Runa outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 27, 2025
11:45 AM ADT
Minor
Airbnb UK orders are failing
We are currently investigating an issue causing some orders of Airbnb UK (AIRBNB-GB) e-gifts to f...
about 2 hours
Oct 27, 2025
06:06 AM ADT
Minor
Rougier&Plé Graphigro FR orders are failing
We are currently investigating an issue causing some orders of Rougier&Plé Graphigro FR (ROUGPG-F...
Ongoing
Oct 27, 2025
05:59 AM ADT
Minor
King Jouet FR orders are failing
We are currently investigating an issue causing some orders of King Jouet FR (KNGJO-FR) e-gifts t...
Ongoing
Oct 27, 2025
05:41 AM ADT
Minor
Faguo FR orders are failing
We are currently investigating an issue causing some orders of Faguo FR (FAGUO-FR) e-gifts to fai...
Ongoing
Oct 27, 2025
04:11 AM ADT
Minor
Oxybul-Okaïdi FR orders are failing
We are currently investigating an issue causing some orders of Oxybul-Okaïdi FR (OXYBUL-FR) e-gif...
Ongoing
Oct 27, 2025
12:26 AM ADT
Minor
Otto DE orders are failing
We are currently investigating an issue causing some orders of Otto DE (OTTO-DE) e-gifts to fail....
about 2 hours
Oct 26, 2025
10:34 PM ADT
Minor
Liverpool MX orders are failing
We are currently investigating an issue causing some orders of Liverpool MX (LVRPL-MX) e-gifts to...
about 3 hours
Oct 26, 2025
10:31 PM ADT
Minor
Crate & Barrel US orders are failing
We are currently investigating an issue causing some orders of Crate & Barrel US (CRATE-US) e-gif...
Ongoing
Oct 26, 2025
06:46 PM ADT
Minor
Microsoft Xbox Game Pass Ult 1M ESD NO orders are failing
We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 1M ES...
about 2 hours
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User comments about Runa status

See what users are saying about Runa issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Bob - Redeeming a gift card code takes me to an error code page and to try again later. Some other code redemptions I have work, just not one of them that I trying to get to work..

  • Leanne - Waitrose gift cards aren't loading.

    Runa Web App

Runa components or services current status

Component Status
Gift Processing MINOR
Connect API OK
Connect Playground Environment OK
Connect Web Portal OK
Email Delivery OK
Runa API OK
Runa Playground Environment OK
Runa Web App OK
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Runa is a comprehensive digital platform offering gift processing, API integration, web applications, and email delivery services, along with sandbox environments for testing.

Monitoring Runa since January 2025

Tracking 8 Runa services and regions

Need help? Try here:
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Check their status page.

1851 incidents in 2025

How to monitor the status of Runa and all your dependencies?

IsDown is a status page aggregator that monitors if Runa and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Runa, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Runa?

IsDown monitors Runa health in almost real-time

Every few minutes we go to the status page of Runa (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Runa's 8 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Runa, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Runa and other services.

One status page to monitor all your external dependencies

What you get when monitoring Runa with IsDown

Track Runa incidents and downtimes by severity

IsDown checks Runa official status page for major/minor outages or downtimes. A major outage is when Runa experiences a critical issue that severely affects one or more services/regions. A minor incident is when Runa experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Runa outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Runa

Runa and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Runa outages and downtimes

IsDown collects all information from the outages published in Runa status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Runa maintenance events

Runa publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Runa outages that impact your business

IsDown monitors Runa and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Runa but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Runa and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Runa and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Runa or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Runa and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Runa or other services

Send outage information from Runa and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Runa and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Runa and other services to your tools

Share Runa status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Runa down?'

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Share Runa status in your status page

Runa Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Runa outages, IsDown monitors Runa's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Runa status page monitoring with real-time incident details.
Monitor 4,522+ services including Runa in a single dashboard.
Instant Runa outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Runa official status and user-reported issues.
Maintenance feed for Runa
Granular alerts filtering by Runa components and regions.
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Frequently Asked Questions

Is Runa down today?

Runa is down. You can check Runa status and incident details on the top of the page. IsDown continuously monitors Runa official status page every few minutes. In the last 24 hours, there were 9 outages reported.

What is the current Runa status?

Runa seems to be having problems. You can check Runa status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Runa outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Runa down today or just slow?

Yes, Runa might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Runa outages detected?

IsDown monitors the Runa official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Runa having an outage right now?

Runa last outage was on October 27, 2025 with the title "Airbnb UK orders are failing"

How to check if Runa is down?

Why use IsDown to monitor Runa instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Runa and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Runa?

IsDown and DownDetector help users determine if Runa is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Runa's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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