Check if GoCardless is down, official outages, user-reported issues, and outages map.
GoCardless is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more GoCardless status data.
IsDown has tracked 204 incidents since started monitoring GoCardless status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 16, 2025
05:25 PM CEST
|
Minor
We are noticing an issue with Variable Recurring Payments (VRPs) failing for NatWest Bank.
We ha...
|
24 minutes |
Sep 29, 2025
12:04 PM CEST
|
Minor
We have identified an issue with processing Instant Bank Payments.
Our Engineers are working on ...
|
about 1 hour |
Aug 26, 2025
01:50 PM CEST
|
Minor
We are investigating an issue related to our API being inaccessible.
We will provide another upd...
|
about 1 hour |
Aug 13, 2025
02:13 PM CEST
|
Minor
We are aware of an issue with our SEPA Instant Payouts. This is caused by an issue with our banki...
|
about 4 hours |
Aug 06, 2025
05:18 PM CEST
|
Minor
We are investigating an issue identified with the setup of mandates.
We will provide another upd...
|
about 1 hour |
Jul 25, 2025
10:22 AM CEST
|
Minor
We are investigating an issue related to our dashboard - issues with signing in and errors while ...
|
about 1 hour |
Jul 16, 2025
11:59 AM CEST
|
Minor
Santander are experiencing an unplanned downtime. As a result, they will not appear on the list o...
|
about 2 hours |
Jul 15, 2025
08:59 AM CEST
|
Minor
Barclays are experiencing an unplanned downtime. As a result, they will not appear on the list of...
|
about 5 hours |
Jun 12, 2025
08:32 PM CEST
|
Minor
We are investigating an issue with our cloud provider that is causing degraded services.
We apol...
|
about 3 hours |
Jun 10, 2025
02:56 PM CEST
|
Minor
GBP payouts and the respective webhooks will be processed later than normal today.
|
about 2 hours |
maia - cannot get in to customers details.
David - Unable to create instant payments, it keeps going through to take by DD instead.
Zena - I can't log in, claims multiple attempts at access. Can not submit request to change password. Blank screen initially when try to log in through various links.
Amy - Cannot log in and keep getting error page.
Rachel - Cannot get on the app and payment links not working.
Anita - Unable to log on to our GoCardless account.
Jo - Can not log onto go cardless just blank screen.
Jenna - System completely gone down white blank screen.
Imogen - GoCardless won't load at all and before it was having issues pulling data but now it is fully down.
Toby - Expected incoming direct debits have not arrived, they are never this late!.
Richard - They emailed to say they sent a payment, much later than usual, but after 1.5 hours still no payment received .
Jennifer - Says wrong email or password even after I change the password .
Sophie - I can access the log in page, when i log in im just getting a blank screen with no access to my customer list.
Joe - When I go into the home screen the screen goes blank.
Linzy - Unable to log in - blank screen.
H - The webpage won't load - I've checked and have no issues with my connection.
Geraldine - It will not load the page, instead the page blinks several times then the page goes blank..
Component | Status |
---|---|
API | OK |
Payment Pages | OK |
Dashboard | OK |
Payment Processing | OK |
Webhooks | OK |
GoCardless for Xero, formerly Directli (directli.co.uk) | OK |
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Payment processing service specializing in direct debit setups, offering live and sandbox environments for testing, along with features for payouts, submissions, and reporting.
Monitoring GoCardless since March 2021
Tracking 17 GoCardless services and regions
41 incidents in 2025
GoCardless isn't down. You can check GoCardless status and incident details on the top of the page. IsDown continuously monitors GoCardless official status page every few minutes. In the last 24 hours, there were 0 outages reported.
GoCardless is currently operational. You can check GoCardless status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of GoCardless being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the GoCardless official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
GoCardless last outage was on October 16, 2025 with the title "Intermittent issues with Variable Recurring Payments - NatWest Bank."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor GoCardless and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if GoCardless is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about GoCardless's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor GoCardless with maximum flexibility
IsDown monitors GoCardless for major outages. A major outage is when GoCardless experiences a critical issue that severely affects one or more services/regions. When GoCardless marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors GoCardless status page for minor outages. A minor outage is when GoCardless experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in GoCardless status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors GoCardless and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
GoCardless and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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