Is GoCardless Down? Check the current GoCardless status

GoCardless is operational

Updated

GoCardless not working for you?

Current GoCardless official ongoing incidents

No incidents reported in GoCardless's status page

IsDown pulls data from GoCardless's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

GoCardless issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about GoCardless problems

  • T

    Toby

    30 days ago

    Expected incoming direct debits have not arrived, they are never this late!

  • R

    Richard

    30 days ago

    They emailed to say they sent a payment, much later than usual, but after 1.5 hours still no payment received

  • J

    Jennifer

    about 2 months ago

    Says wrong email or password even after I change the password

  • S

    Sophie

    8 months ago

    I can access the log in page, when i log in im just getting a blank screen with no access to my customer list

  • J

    Joe

    8 months ago

    When I go into the home screen the screen goes blank

  • L

    Linzy

    9 months ago

    Unable to log in - blank screen

  • H

    H

    9 months ago

    The webpage won't load - I've checked and have no issues with my connection

  • G

    Geraldine

    about 1 year ago

    It will not load the page, instead the page blinks several times then the page goes blank.

GoCardless outage history

IsDown has tracked 182 incidents since started monitoring GoCardless status in March 2021.

  • Mar 30 2025

    3 days ago · lasted about 17 hours

    We are currently seeing failure rate increase for Nationwide. As a result, this bank will not appear on the list of institutions for Instant Bank Payments (on the payer’s side). We are monitoring the situation and will update at the earliest. More details

  • Mar 21 2025

    12 days ago · lasted about 1 hour

    We are aware of an issue with Instant Bank Payments not working on the GoCardless Sandbox platform at the moment. Our team is working on it now, and we will get back to you with an update shortly. More details

  • Mar 13 2025

    20 days ago · lasted 27 minutes

    We are aware of an issue affecting certain payouts that were due to be sent out today. We're working with our banking partner to ensure these are sent out as soon as possible. More details

  • Mar 2021 ...
    IsDown started monitoring GoCardless status

    We've tracked and collected 182 incidents since started monitoring GoCardless status

Sign up and check all outage history

Having problems with GoCardless? What can you do?

  1. First, stay calm.

    • We know it's stressful when GoCardless is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did GoCardless already acknowledge the issue? And published a status update? (You can find it in the top of the page or in GoCardless status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If GoCardless is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Monitoring 17 GoCardless services and regions

19 incidents in 2025

GoCardless outages in the last 30 days

Number of Incidents

7 issues

Last incident

3 days ago

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Stay informed about GoCardless status changes

IsDown offers an easy way to monitor GoCardless with maximum flexibility

Major Outages Notifications

IsDown monitors GoCardless for major outages. A major outage is when GoCardless experiences a critical issue that severely affects one or more services/regions. When GoCardless marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors GoCardless status page for minor outages. A minor outage is when GoCardless experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in GoCardless status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors GoCardless and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

GoCardless and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is GoCardless down today?

GoCardless isn't down. You can check GoCardless status and incident details on the top of the page. IsDown continuously monitors GoCardless official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current GoCardless status?

GoCardless is currently operational. You can check GoCardless status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a GoCardless outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is GoCardless slow today?

Currently there's no report of GoCardless being slow. Check on the top of the page if there are any reported problems by other users.

How are GoCardless outages detected?

IsDown monitors the GoCardless official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last GoCardless outage?

GoCardless last outage was on March 30, 2025 with the title "Nationwide API issues"

GoCardless not working for you? How do I know if GoCardless is down?

How can I check GoCardless status and outages?

Why use IsDown to monitor GoCardless instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor GoCardless and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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