Check if GoCardless is down, recent outages, user-reported issues, and outages map.
GoCardless is working normally
Monitor GoCardless in real-time and get notified instantly when it goes down. Track outages in Microsoft 365, Google Workspace, OpenAI, and 4,522+ services.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more GoCardless status data.
IsDown has tracked 203 incidents since started monitoring GoCardless status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 29, 2025
06:04 AM EDT
|
Minor | Issue with processing Instant Bank payments. | about 1 hour |
Aug 26, 2025
07:50 AM EDT
|
Minor | Issue with GoCardless API | about 1 hour |
Aug 13, 2025
08:13 AM EDT
|
Minor | Issue with SEPA Instant Payouts | about 4 hours |
Aug 06, 2025
11:18 AM EDT
|
Minor | Investigating issues with setting up mandates | about 1 hour |
Jul 25, 2025
04:22 AM EDT
|
Minor | Errors in Dashboard and API | about 1 hour |
Jul 16, 2025
05:59 AM EDT
|
Minor | Unplanned downtime for Santander Instant Bank Payments | about 2 hours |
Jul 15, 2025
02:59 AM EDT
|
Minor | Unplanned downtime for Barclays Instant Bank Payments | about 5 hours |
Jun 12, 2025
02:32 PM EDT
|
Minor | Degraded performance with our cloud provider | about 3 hours |
Jun 10, 2025
08:56 AM EDT
|
Minor | GBP payouts will be processed later than normal today | about 2 hours |
Jun 04, 2025
02:06 PM EDT
|
Minor | Issue with SEPA Instant Payouts | 21 days |
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
cannot get in to customers details
Unable to create instant payments, it keeps going through to take by DD instead
I can't log in, claims multiple attempts at access. Can not submit request to change password. Blank screen initially when try to log in through various links
Cannot log in and keep getting error page
Cannot get on the app and payment links not working
Unable to log on to our GoCardless account
Can not log onto go cardless just blank screen
System completely gone down white blank screen
GoCardless won't load at all and before it was having issues pulling data but now it is fully down
Expected incoming direct debits have not arrived, they are never this late!
They emailed to say they sent a payment, much later than usual, but after 1.5 hours still no payment received
Says wrong email or password even after I change the password
I can access the log in page, when i log in im just getting a blank screen with no access to my customer list
When I go into the home screen the screen goes blank
Unable to log in - blank screen
The webpage won't load - I've checked and have no issues with my connection
It will not load the page, instead the page blinks several times then the page goes blank.
Component | Status |
---|---|
API | OK |
Payment Pages | OK |
Dashboard | OK |
Payment Processing | OK |
Webhooks | OK |
GoCardless for Xero, formerly Directli (directli.co.uk) | OK |
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Quickly access the status of GoCardless and 4,522+ services
Payment processing service specializing in direct debit setups, offering live and sandbox environments for testing, along with features for payouts, submissions, and reporting.
Monitoring GoCardless since March 2021
Tracking 17 GoCardless services and regions
40 incidents in 2025
Number of Incidents
1 issues
Last incident
9 days ago
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GoCardless isn't down. You can check GoCardless status and incident details on the top of the page. IsDown continuously monitors GoCardless official status page every few minutes. In the last 24 hours, there were 0 outages reported.
GoCardless is currently operational. You can check GoCardless status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of GoCardless being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the GoCardless official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
GoCardless last outage was on September 29, 2025 with the title "Issue with processing Instant Bank payments."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor GoCardless and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if GoCardless is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about GoCardless's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor GoCardless with maximum flexibility
IsDown monitors GoCardless for major outages. A major outage is when GoCardless experiences a critical issue that severely affects one or more services/regions. When GoCardless marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors GoCardless status page for minor outages. A minor outage is when GoCardless experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in GoCardless status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors GoCardless and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
GoCardless and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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