Check if GoCardless is down, recent outages, user-reported issues, and outages map.
GoCardless is working normally
Last checked from GoCardless's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 200 incidents since started monitoring GoCardless status in March 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
7 days ago · lasted about 1 hour
We are investigating an issue identified with the setup of mandates. We will provide another update shortly once we have identified the cause.
19 days ago · lasted about 1 hour
We are investigating an issue related to our dashboard - issues with signing in and errors while using it. API may also have errors and delays. We will provide another update shortly once we have identified the cause.
28 days ago · lasted about 2 hours
Santander are experiencing an unplanned downtime. As a result, they will not appear on the list of institutions for Instant Bank Payments (on the payer’s side). We are monitoring the situation and will update at the earliest.
We've tracked and collected 200 incidents since started monitoring GoCardless status
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David
Unable to create instant payments, it keeps going through to take by DD instead
Zena
I can't log in, claims multiple attempts at access. Can not submit request to change password. Blank screen initially when try to log in through various links
Amy
Cannot log in and keep getting error page
Rachel
Cannot get on the app and payment links not working
Anita
Unable to log on to our GoCardless account
Jo
Can not log onto go cardless just blank screen
Jenna
System completely gone down white blank screen
Imogen
GoCardless won't load at all and before it was having issues pulling data but now it is fully down
Toby
Expected incoming direct debits have not arrived, they are never this late!
Richard
They emailed to say they sent a payment, much later than usual, but after 1.5 hours still no payment received
Jennifer
Says wrong email or password even after I change the password
Sophie
I can access the log in page, when i log in im just getting a blank screen with no access to my customer list
Joe
When I go into the home screen the screen goes blank
Linzy
Unable to log in - blank screen
H
The webpage won't load - I've checked and have no issues with my connection
Geraldine
It will not load the page, instead the page blinks several times then the page goes blank.
Stay Ahead of GoCardless Outages
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Services commonly monitored together with GoCardless
GoCardless isn't down. You can check GoCardless status and incident details on the top of the page. IsDown continuously monitors GoCardless official status page every few minutes. In the last 24 hours, there were 0 outages reported.
GoCardless is currently operational. You can check GoCardless status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of GoCardless being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the GoCardless official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
GoCardless last outage was on August 06, 2025 with the title "Investigating issues with setting up mandates"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor GoCardless and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor GoCardless with maximum flexibility
IsDown monitors GoCardless for major outages. A major outage is when GoCardless experiences a critical issue that severely affects one or more services/regions. When GoCardless marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors GoCardless status page for minor outages. A minor outage is when GoCardless experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in GoCardless status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors GoCardless and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
GoCardless and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
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