Outage in GoCardless

Issue with GoCardless Dashboard and API

Resolved Minor
November 04, 2025 - Started 2 days ago - Lasted about 2 hours

Incident Report

We are investigating an issue related to our dashboard and APIs, in particular, reports of it being slow.. We will provide another update shortly once we have identified the cause.

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Latest Updates ( sorted recent to last )
MONITORING 2 days ago - at 11/04/2025 12:38PM

We’ve implemented a fix, and the GoCardless Dashboard and APIs are currently recovering. We’ll continue to monitor performance over the next hour to ensure everything is functioning as expected.

IDENTIFIED 2 days ago - at 11/04/2025 12:08PM

We have identified the cause, and we are now working on a fix to resolve the issue. GoCardless Dashboard and APIs remain slow.

We will provide another update shortly.

INVESTIGATING 2 days ago - at 11/04/2025 11:58AM

We are investigating an issue related to our dashboard and APIs, in particular, reports of it being slow..

We will provide another update shortly once we have identified the cause.

source IsDown Possible Outage Indicated by User Reports Reports started 6 minutes before official outage was reported

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