Outage in GoCardless
GoCardless Dashboard returning blank screen
Resolved Minor
February 24, 2026 - Started 7 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
The GoCardless Dashboard displayed blank screens for users and API services were disrupted, preventing customers from accessing their accounts. The incident lasted 2.7 hours before the root cause was identified and a fix was implemented. Both dashboard access and API functionality were restored with continued monitoring to ensure system stability.
We are currently investigating an issue affecting the GoCardless Dashboard, where some users are encountering a blank screen. We have also received reports of API disruption.
Our team is actively working to identify the root cause and will provide a further update as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
MONITORING
7 days ago - at 02/24/2026 02:55PM
We’ve identified the root cause and implemented a fix. Access to the GoCardless dashboard and APIs are recovering at the moment.
We’ll continue to monitor the system to ensure everything remains stable.
INVESTIGATING
7 days ago - at 02/24/2026 01:50PM
We are currently investigating an issue affecting the GoCardless Dashboard, where some users are encountering a blank screen. We have also received reports of API disruption.
Our team is actively working to identify the root cause and will provide a further update as soon as more information becomes available.
Latest GoCardless outages
Direct Debit collection failures for BECS NZ - 6 days ago
GoCardless Dashboard returing Blank screen. - 15 days ago
Brief Payout Processing Delay - 26 days ago
AUD Payout Delays - 27 days ago
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