Outage in GoCardless
SEPA Instant Payouts temporarily paused
Resolved Minor
May 19, 2026 - Started about 1 month ago
- Lasted 1 day
Incident Report
Summary AI Generated
GoCardless temporarily paused SEPA Instant Payouts for 25.1 hours due to a third-party provider issue, while other payout types remained unaffected. The banking partners performed emergency maintenance overnight to resolve the problem. SEPA Instant Payouts were resumed once the third-party issue was confirmed resolved, with all pending payouts expected to reach recipient bank accounts.
Due to an issue with a 3rd party provider we have temporarily paused SEPA Instant Payouts at 9:14 BST today. Other payout types are not affected. We will resume SEPA Instant payouts as soon as we've received a confirmation that the issue has been resolved.
If the issue persists we will contact affected customers with an update before 17:00 BST
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 05/20/2026 10:58AM
The issue has been confirmed as resolved. We have resumed SEPA Instant payouts and all pending payouts should soon reach the recipient bank accounts.
We will continue to monitor for errors until the end of day.
IDENTIFIED
about 1 month ago - at 05/19/2026 04:45PM
SEPA Instant Payouts remain paused due to a third party issue. Emergency maintenance has been scheduled by our banking partners over night, and we expect to resume payouts tomorrow. All affected parties have been contacted directly.
We will provide further updates when the third party issue has been resolved.
Apologies for any inconvenience.
IDENTIFIED
about 1 month ago - at 05/19/2026 11:55AM
Due to an issue with a 3rd party provider we have temporarily paused SEPA Instant Payouts at 9:14 BST today. Other payout types are not affected. We will resume SEPA Instant payouts as soon as we've received a confirmation that the issue has been resolved.
If the issue persists we will contact affected customers with an update before 17:00 BST
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