Outage in GoCardless
Intermittent issue with Events API call
Resolved Minor
April 30, 2026 - Started 6 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
GoCardless experienced an intermittent issue with their Events API where a small number of merchants could not retrieve events for payments, payment_actions, or customers created after April 29th. The problem also affected the dashboard view for these resources, preventing merchants from accessing recent transaction data. The issue was resolved after 1.3 hours with continued monitoring in place.
We identified an issue affecting a small number of merchants, where queries to the Events API returned no events for payments, payment_actions, or customers created after 29 April. This also impacted the dashboard view for these resources.
The issue has now been resolved, and we are continuing to monitor the situation.
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MONITORING
6 days ago - at 04/30/2026 01:58PM
We identified an issue affecting a small number of merchants, where queries to the Events API returned no events for payments, payment_actions, or customers created after 29 April. This also impacted the dashboard view for these resources.
The issue has now been resolved, and we are continuing to monitor the situation.
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