Outage in Spiceworks

Intermittent issue with sending emails for Spiceworks accounts - signup verification, email address change, password reset

Minor

February 20, 2025 - Started 1 day ago
Official incident page

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Outage Details

Our engineering teams are investigating an issue where some Spiceworks emails are not being sent out. Cloud help desk emails for tickets are unaffected as these use a different system.

Components affected

Spiceworks Community Spiceworks Website Spiceworks Cloud Help Desk

Latest Updates ( sorted recent to last )

INVESTIGATING 1 day ago - at 02/20/2025 01:50PM

Our engineering teams are investigating an issue where some Spiceworks emails are not being sent out.

Cloud help desk emails for tickets are unaffected as these use a different system.

Latest Spiceworks outages

New users signing up to the Spiceworks Community or Cloud help desk seeing Server Error page - about 1 month ago

Cloud Help Desk - Performance - Slow or failed page load to open/my tickets lists - 5 months ago

Inventory online & Connectivity Dashboard: agent metrics ingestion delay - 7 months ago

Cloud Help Desk - Outbound ticket email notifications not being sent - 7 months ago

Cloud Help Desk - Reports of email notifications not being sent for new tickets - 8 months ago

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