Check if Spiceworks Cloud Help Desk is down, official outages, user-reported issues, and outages map.
Spiceworks Cloud Help Desk is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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See what users are saying about Spiceworks Cloud Help Desk issues that impacted them and how they are affected by the outage.
Outbound - outbound notifications are not being sent out.
Ryan - tickets aren't loading, gateway is timing out.
Forrest - Bad Gateway error, site won't load.
Linda - says it is down for maintenance.
IsDown has tracked 39 incidents for Spiceworks Cloud Help Desk since started monitoring Spiceworks status in January 2022. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Spiceworks Cloud Help Desk outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jan 02, 2026
04:32 AM EST
|
Major
The development team is currently investigating this issue. The following emails are impacted
Tic...
|
6 days |
|
Oct 20, 2025
05:55 AM EDT
|
Minor
Cloud Help Desk has been affected by the issues with Amazon Web Services https://health.aws.amazo...
|
about 22 hours |
|
Oct 07, 2025
09:29 AM EDT
|
Minor
Following reports of push notifications not being sent for the mobile app, engineering have ident...
|
28 days |
|
Sep 08, 2025
10:23 AM EDT
|
Minor
Engineering are investigating reports of slow/failed page loads. We will update this page as info...
|
about 4 hours |
|
Jul 19, 2025
07:24 AM EDT
|
Minor
The maintenance, which began at 12:30AM EDT, did not proceed as planned, and our systems remain o...
|
about 4 hours |
|
May 05, 2025
02:23 PM EDT
|
Major
The engineering team has been notified and are investigating the issue.
|
about 2 months |
|
Mar 20, 2025
09:57 AM EDT
|
Minor
While trying to improve deliverability of these emails, we wanted to communicate two things to fo...
|
about 23 hours |
|
Mar 13, 2025
10:22 AM EDT
|
Minor
We have notified our ops team of an issue where the cloud help desk intermittently displays a "ba...
|
about 2 hours |
|
Feb 20, 2025
08:50 AM EST
|
Minor
Intermittent issue with sending emails for Spiceworks accounts - signup verification, email addre...
Our engineering teams are investigating an issue where some Spiceworks emails are not being sent ...
|
5 days |
|
Jan 21, 2025
10:59 AM EST
|
Major
Our development team is working on a fix for this issue. New users may not be able to complete th...
|
about 4 hours |
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Spiceworks Cloud Help Desk isn't down. You can check Spiceworks Cloud Help Desk status and incident details on the top of the page. IsDown continuously monitors Spiceworks Cloud Help Desk official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Spiceworks Cloud Help Desk is currently operational. You can check Spiceworks Cloud Help Desk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Spiceworks Cloud Help Desk being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Spiceworks Cloud Help Desk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Spiceworks Cloud Help Desk last outage was on January 02, 2026 with the title "Cloud Help Desk - Outbound email notifications not being sent"
IsDown and DownDetector help users determine if Spiceworks is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Spiceworks's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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