Spiceworks Cloud Help Desk is operational
Updated
IsDown pulls data from Spiceworks's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Forrest
Bad Gateway error, site won't load
Linda
says it is down for maintenance
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IsDown has tracked 33 incidents for Spiceworks Cloud Help Desk since started monitoring Spiceworks status in January 2022.
about 1 month ago · lasted about 23 hours
While trying to improve deliverability of these emails, we wanted to communicate two things to folks which may help. 1. If you are stuck with a locked account from retrying codes or getting MFA emails in the wrong order, doing a password reset fr... More details
about 1 month ago · lasted about 2 hours
We have notified our ops team of an issue where the cloud help desk intermittently displays a "bad gateway" or similar error. An investigation is underway. More details
2 months ago · lasted 5 days
Our engineering teams are investigating an issue where some Spiceworks emails are not being sent out. Cloud help desk emails for tickets are unaffected as these use a different system. More details
We've tracked and collected 33 incidents for Spiceworks Cloud Help Desk since started monitoring Spiceworks status
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Cloud Help Desk is part of Spiceworks. Check the Spiceworks's status.
4 incidents in 2025
Number of Incidents
0 issues
Last incident
36 days ago
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Spiceworks Cloud Help Desk isn't down. You can check Spiceworks Cloud Help Desk status and incident details on the top of the page. IsDown continuously monitors Spiceworks Cloud Help Desk official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Spiceworks Cloud Help Desk is currently operational. You can check Spiceworks Cloud Help Desk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Spiceworks Cloud Help Desk being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Spiceworks Cloud Help Desk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Spiceworks Cloud Help Desk last outage was on March 20, 2025 with the title "Cloud Help Desk - MFA deliverability issues for some users"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Spiceworks with maximum flexibility
IsDown monitors Cloud Help Desk for major outages. A major outage is when Cloud Help Desk experiences a critical issue that severely affects one or more services/regions. When Spiceworks marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Spiceworks status page for minor outages. A minor outage is when Cloud Help Desk experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Spiceworks status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Spiceworks publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Spiceworks and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Spiceworks and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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