Outage in Spiceworks
Cloud Help Desk Mobile App notifications not being sent
Minor
October 07, 2025 - Started 9 days ago
Official incident page
Official incident page
Incident Report
Following reports of push notifications not being sent for the mobile app, engineering have identified the likely cause. Work is underway to fix this as soon as possible.
Components affected
Spiceworks Cloud Help Desk
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Latest Updates ( sorted recent to last )
MONITORING
7 days ago - at 10/10/2025 07:20AM
Notifications are back up and running. We are continuing to monitor the situation.
IDENTIFIED
7 days ago - at 10/09/2025 07:44PM
Our engineering team is actively working on resolving the issue with push notifications but we don't have an ETA for a fix yet. This remains a high priority, and we will provide another update as soon as more information is available. We apologize for the continued inconvenience.
IDENTIFIED
9 days ago - at 10/07/2025 01:29PM
Following reports of push notifications not being sent for the mobile app, engineering have identified the likely cause. Work is underway to fix this as soon as possible.
Latest Spiceworks outages
Cloud Help Desk - Slow or failed page loading for tickets - about 1 month ago
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