Outage in Spiceworks

Cloud Help Desk outage

Minor
October 20, 2025 - Started about 15 hours ago
Official incident page

Incident Report

Cloud Help Desk has been affected by the issues with Amazon Web Services https://health.aws.amazon.com/health/status. Amazon has reported that most requests are now completing and in our testing Cloud Help Desk is back up and running. We are continuing to monitor the situtation.
Components affected
Spiceworks Cloud Help Desk

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Latest Updates ( sorted recent to last )
MONITORING about 15 hours ago - at 10/20/2025 09:55AM

Cloud Help Desk has been affected by the issues with Amazon Web Services https://health.aws.amazon.com/health/status. Amazon has reported that most requests are now completing and in our testing Cloud Help Desk is back up and running. We are continuing to monitor the situtation.

Latest Spiceworks outages

Connectivity Dashboard - "data did not load!" error displayed - 12 days ago
Cloud Help Desk Mobile App notifications not being sent - 13 days ago
Cloud Help Desk - Slow or failed page loading for tickets - about 1 month ago
Update: Planned Maintenance - Transactional Email Infrastructure (Still Offline) - 3 months ago
Cloud Inventory - Login from web site links results in a blank page - 5 months ago

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