Is GBG Down? Check current status

Check if GBG is down, official outages, user-reported issues, and outages map.

Current GBG status

GBG is having a minor outage

Updated from GBG official status page

Intermittent Service Disruption - greenID - ConnectID - NAB

started 26 days ago
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get th...
Check details & latest updates

GBG not working for you?

GBG service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
GBG Outage Map

View GBG Reports Map

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GBG recent outages and downtime history

IsDown has tracked 298 incidents since started monitoring GBG status in November 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official GBG outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 31, 2025
11:46 PM EDT
Major
Service Incident for - GBG Cloudcheck - Cloudcheck Platform
We are currently experiencing a service disruption that may be preventing you from using our serv...
about 1 hour
Oct 31, 2025
11:33 PM EDT
Major
Service Incident for - GreenID - GreenID Biometric / Scan
We are currently experiencing a service disruption that may be preventing you from using our serv...
about 1 hour
Oct 31, 2025
11:29 PM EDT
Major
Service Incident for - GBG IDscan - Hosted Platform (Australia PROD)
We are currently experiencing a service disruption that may be preventing you from using our serv...
about 1 hour
Oct 30, 2025
06:19 PM EDT
Minor
Service Incident for GBG GO Platform
We are currently experiencing a service disruption that is affecting a component used within this...
about 3 hours
Oct 30, 2025
06:18 PM EDT
Major
Service Incident for - GreenID - ASIC Personal Name Search
We are currently experiencing a service disruption that may be preventing you from using our serv...
about 3 hours
Oct 29, 2025
06:58 PM EDT
Minor
Service Incident for GBG GO Platform
We are currently experiencing a service disruption that is affecting a component used within this...
about 10 hours
Oct 29, 2025
06:57 PM EDT
Major
Service Incident for - GreenID - NZ Directors and Shareholders
We are currently experiencing a service disruption that may be preventing you from using our serv...
about 1 hour
Oct 29, 2025
06:50 PM EDT
Major
Service Incident for - GBG Cloudcheck - Australian Electoral Commission, Australian Passport, ...
We are currently experiencing a service disruption that may be preventing you from using our serv...
about 10 hours
Oct 29, 2025
06:10 PM EDT
Major
Service Incident for - GreenID - Australian Electoral Roll (AEC)
We are currently experiencing a service disruption that may be preventing you from using our serv...
about 2 hours
Oct 29, 2025
04:19 PM EDT
Minor
Service Incident for GBG GO Platform
We are currently experiencing a service disruption that is affecting a component used within this...
about 13 hours
Sign up to check more outage history

Be the first to know when GBG goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about GBG status

See what users are saying about GBG issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

GBG scheduled maintenances

IsDown aggregates scheduled maintenances for GBG. Currently, there are 12 more maintenances scheduled.

  • Nov 03 2025
    Loqate Maintenance

    Scheduled for November 03, 2025 at 03:00 AM EST · until 04:00 AM EST

    Please be advised that GBG Support teams will be performing essential datacentre maintenance during this time. All core Loqate services will remain up and operational, and no action is needed from customers. This maintenance has been published to ...

  • Nov 03 2025
    Notification of Planned Supplier Maintenance - greenID - Third Party Supplier - illion data sources

    Scheduled for November 03, 2025 at 09:00 AM EST · until 09:15 AM EST

    We will be undergoing scheduled maintenance during this time.

  • Nov 03 2025
    Notification of Planned Supplier Maintenance - GBG Investigate Land Registry services

    Scheduled for November 03, 2025 at 03:00 PM EST · until 05:00 PM EST

    This notification is to inform you of planned maintenance work being carried out by our supplier. During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.

GBG components or services current status

Component Status Details
GreenID status MINOR View details
AcuFill WebService status OK View details
AssureID Connect status OK View details
CAFS status OK View details
ExpectID status OK View details
GBG Americas Support status OK View details
GBG Compliance status OK View details
GBG Compliance APAC status OK View details
GBG Connexus Platform status OK View details
GBG Datacare status OK View details
GBG GO status OK View details
GBG ID3global status OK View details
GBG IDscan status OK View details
GBG IDscan Identify status OK View details
GBG Investigate status OK View details
GBG Loqate (Matchcode360) Platform status OK View details
GBG ProID status OK View details
GBG User Admin status OK View details
Load All 3 Components

Users who monitor GBG status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with GBG. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

ReCharge Payments

ReCharge Payments

OK
Stripe

Stripe

OK
Gorgias

Gorgias

OK
Klaviyo

Klaviyo

OK
Mailchimp

Mailchimp

OK
Mailgun

Mailgun

OK
PayPal

PayPal

OK
Shopify

Shopify

OK
Yotpo

Yotpo

OK
Microsoft Azure

Microsoft Azure

OK
Microsoft Fabric

Microsoft Fabric

MINOR
View all services Start Monitoring Your Dependencies

GBG offers a suite of data validation and verification services, including landline, mobile, and email validation, credit history checks, and land registry searches.

Monitoring GBG since November 2024

Tracking 446 GBG services and regions

Need help? Try here:
Support at website.
Check their status page.

226 incidents in 2025

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How to monitor the status of GBG and all your dependencies?

IsDown is a status page aggregator that monitors if GBG and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when GBG, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors GBG?

IsDown monitors GBG health in almost real-time

Every few minutes we go to the status page of GBG (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of GBG's 446 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in GBG, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from GBG and other services.

One status page to monitor all your external dependencies

What you get when monitoring GBG with IsDown

Track GBG incidents and downtimes by severity

IsDown checks GBG official status page for major/minor outages or downtimes. A major outage is when GBG experiences a critical issue that severely affects one or more services/regions. A minor incident is when GBG experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a GBG outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with GBG

GBG and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of GBG outages and downtimes

IsDown collects all information from the outages published in GBG status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming GBG maintenance events

GBG publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the GBG outages that impact your business

IsDown monitors GBG and all their 446 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor GBG but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor GBG and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor GBG and all your external dependencies in real-time

Get notified imediatelly when there's an issue with GBG or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from GBG and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with GBG or other services

Send outage information from GBG and other services to your tools

IsDown integrates with 20+ tools. Connect the status of GBG and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from GBG and other services to your tools

Share GBG status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is GBG down?'

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Share GBG status in your status page

GBG Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect GBG outages, IsDown monitors GBG's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official GBG status page monitoring with real-time incident details.
Monitor 4,522+ services including GBG in a single dashboard.
Instant GBG outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of GBG official status and user-reported issues.
Maintenance feed for GBG
Granular alerts filtering by GBG components and regions.
Start Monitoring GBG with IsDown

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Frequently Asked Questions

Is GBG down today?

GBG is down. You can check GBG status and incident details on the top of the page. IsDown continuously monitors GBG official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current GBG status?

GBG seems to be having problems. You can check GBG status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a GBG outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is GBG down today or just slow?

Yes, GBG might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are GBG outages detected?

IsDown monitors the GBG official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is GBG having an outage right now?

GBG last outage was on October 31, 2025 with the title "Service Incident for - GBG Cloudcheck - Cloudcheck Platform"

How to check if GBG is down?

Why use IsDown to monitor GBG instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor GBG and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring GBG?

IsDown and DownDetector help users determine if GBG is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about GBG's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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