Outage in GBG
Notification of Planned Supplier Maintenance - Multiple ID3global Item Checks
Resolved MinorIncident Report
Summary AI Generated
GBG's supplier conducted planned maintenance lasting approximately 18 hours, during which three ID3global item checks were unavailable: International Adverse Media (0332), International PEP - FCRA (0308), and International Sanctions - FCRA (0307). Failures were expected and occurred for these checks throughout the maintenance window. The incident was classified as minor and represented a scheduled, pre-notified outage rather than an unexpected disruption.
This notification is to inform you of planned maintenance work being carried out by our supplier.
During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Components affected
GBG International Adverse Media (0332) GBG International PEP - FCRA (0308) GBG International Sanctions - FCRA (0307)Trusted by 1,000+ teams
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7 days ago - at 07/14/2026 05:14PM
This notification is to inform you of planned maintenance work being carried out by our supplier.
During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Latest GBG outages
Supplier Service Incident for - GBG Cloudcheck - ACT Australian Marriage Certificate, Australian Birth Certificate, Australian Name Change Certificate - about 10 hours ago
Service Incident for GBG Go - Data Verification - Australia: Single match gov ID source, Data Verification (Dual Match) - Australia: Dual match all sources (including govID) - about 10 hours ago
Supplier Service Incident for - GreenID - DVS - ACT Birth, Marriage and Change of Name Certificates - about 10 hours ago
3rd Party Data Provider Connectivity Issues - 7 days ago
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