Outage in Finalsite
Composer - Off Feed Results Issues
Resolved Minor
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Outage Details
Components affected
Finalsite Composer US East Finalsite Composer US Central Finalsite Composer US West Finalsite Composer UK Finalsite Composer AsiaLatest Updates ( sorted recent to last )
This issue has been resolved.
Our development team has implemented a fix for the underlying issue, and we are now seeing users properly identified as off feed during integration processing. However, off feed utility results may still appear inaccurate until after the next full refresh runs overnight. We will continue to monitor and provide a final update tomorrow morning.
For a subset of users, clients with data sheet-based integrations are encountering two issues:
1. Off feed reports are displaying inaccurate results
2. Some accounts are being incorrectly deactivated. To determine if you have any inaccurately deactivated accounts, please review your Constituent Manager results. If you find a discrepancy, please reach out to our Support team.
Our developers are working on a resolution, and we will update this status as work progresses.
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