Outage in Finalsite
Dashboard and Searches Issue
Resolved MinorIncident Report
Summary AI Generated
**Finalsite – Dashboard and Searches Issue** A bug caused incorrect dashboard numbers and search results to fail populating correctly across EMS sites. The issue was traced to an indexing problem, which was resolved through a gradual reindexing of all affected sites. The incident lasted approximately 24 hours before full resolution.
We're investigating an issue that is causing incorrect dashboard numbers and searches to not populate correctly.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/14/2026 01:41PM
This incident has been resolved.
IDENTIFIED
4 days ago - at 08/13/2026 10:17PM
The issue has been identified. We're working through reindexing all EMS sites gradually.
INVESTIGATING
5 days ago - at 08/13/2026 01:52PM
We're investigating an issue that is causing incorrect dashboard numbers and searches to not populate correctly.
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