Outage in IDVerse

Twilio - SMS Delivery Delays to OneNZ / Vodafone customers in New Zealand

Resolved Minor
February 21, 2025 - Started about 20 hours ago - Lasted about 16 hours
Official incident page

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Outage Details

Twilio has advised as of Feb 21st at 17:13 AEDT (19:13 NZDT) that their monitoring systems detected potential SMS delivery delays to OneNZ/Vodafone customers in New Zealand via a subset of shortcodes. Further update at 18:08 AEDT (20:08 NZDT) indicated they are monitoring recovery of SMS delivery with further advice to follow
Components affected
IDVerse 3rd Party Systems
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 02/22/2025 12:05AM

Twilio has advised this incident has been resolved

MONITORING about 20 hours ago - at 02/21/2025 07:55AM

Twilio has advised as of Feb 21st at 17:13 AEDT (19:13 NZDT) that their monitoring systems detected potential SMS delivery delays to OneNZ/Vodafone customers in New Zealand via a subset of shortcodes.

Further update at 18:08 AEDT (20:08 NZDT) indicated they are monitoring recovery of SMS delivery with further advice to follow

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