Outage in IDVerse

DVS PRODUCTION Unscheduled Outage - ALL DOCUMENTS

Resolved Major
April 07, 2025 - Started 15 days ago - Lasted about 2 hours
Official incident page

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Outage Details

DVS have advised as of 7 April 2025 — 11:37AM AEST of an unscheduled production outage impacting passport processing You may receive system error 'S' responses until the issue is resolved
Components affected
IDVerse 3rd Party Systems
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/07/2025 04:08AM

DVS have advised that this production outage is now resolved.

They have provided a outage duration for this incident impacting between 12:38PM AEST and 1:15PM AEST 07 April 2025

For any questions or concerns regarding this outage, please feel free to reach out to IDVerse Support who will gladly assist

INVESTIGATING 15 days ago - at 04/07/2025 03:10AM

DVS have advised as of 07/04/2025 12:38PM AEST that this incident has been upgraded to ALL DOCUMENTS

You may receive system errors 'S' responses until the issue is resolved

INVESTIGATING 15 days ago - at 04/07/2025 02:17AM

DVS have advised as of 7 April 2025 — 11:37AM AEST of an unscheduled production outage impacting passport processing

You may receive system error 'S' responses until the issue is resolved

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