Outage in IDVerse
DVS PRODUCTION - Intermittent Outage - Medicare
Resolved MinorIncident Report
Summary AI Generated
DVS experienced an intermittent outage affecting Medicare card verification services starting April 7, 2026 at 1:31PM AEST, causing system error 'S' responses on the IDKit Enterprise Platform. The outage impacted Medicare card processing functionality for approximately 26 hours. Services were fully restored on April 7, 2026 at 7:37PM AEST.
DVS have advised as of 7 April 2026 — 1:31PM AEST of an intermittent outage impacting Medicare cards
You may receive system errors 'S' responses until the issue is resolved
Components affected
IDVerse IDKit Enterprise PlatformTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 04/08/2026 06:18AM
Services were restored as of 7:37PM 07 April 2026 AEST
INVESTIGATING
6 days ago - at 04/07/2026 04:07AM
DVS have advised as of 7 April 2026 — 1:31PM AEST of an intermittent outage impacting Medicare cards
You may receive system errors 'S' responses until the issue is resolved
Latest IDVerse outages
DVS Production Intermittent Outage - All Documents - 4 months ago
DVS - Production Intermittent Outage (Passports) - 5 months ago
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