Outage in IDVerse

SMS Delivery Delays to AT&T Network in the United States

Resolved Minor
May 01, 2025 - Started 4 days ago - Lasted about 6 hours
Official incident page

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Outage Details

Our SMS provider, Twilio, has identified the issue and is working closely with their carrier partner to resolve it. This may result in delayed message delivery to affected recipients. Their engineering team is actively monitoring the situation, and we will provide updates as soon as more information becomes available. We appreciate your patience, for more information please visit: https://status.twilio.com/incidents/cbf7ht7jq86s
Components affected
IDVerse 3rd Party Systems
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/02/2025 12:34AM

This incident is now resolved.

We are no longer experiencing SMS delivery delays when sending messages to AT&T Network in the United States.

MONITORING 4 days ago - at 05/01/2025 08:00PM

We are observing signs of recovery in SMS delivery delays when sending messages to devices on the AT&T Network in the United States.

Our SMS provider has reported improvement, and we will continue to monitor the service closely to ensure a full recovery.

We will provide additional updates as more information becomes available.

IDENTIFIED 4 days ago - at 05/01/2025 06:36PM

Our SMS provider, Twilio, has identified the issue and is working closely with their carrier partner to resolve it. This may result in delayed message delivery to affected recipients.

Their engineering team is actively monitoring the situation, and we will provide updates as soon as more information becomes available.

We appreciate your patience, for more information please visit: https://status.twilio.com/incidents/cbf7ht7jq86s

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