Resideo is operational
Updated
IsDown pulls data from Resideo's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Alan
about 15 hours agoHi. My T6 lyric wasn’t connected this morning and has been off all day. Tried connecting several times but no luck
Luis
about 17 hours agoIt's not working since last night, I already reset all devices, even WIFI, phone and thermostat Not working :-(
Brian
about 17 hours agoApp has been down since ~ 1030PM CST Twin Cities area. Reset all devices to no avail. As a new customer, 0 rating for Resideo .
Simon
1 day agoIt went back up for a short time but straight back to down, showing no device now.
Susan
1 day agoNot connecting with internet
Jean
1 day agoThermostat is showing offline and my app shows no device
Frank
1 day agoI reported thermostat being offline earlier, but is now back online. Thank you Resideo. Hope it stays online.
Alicia
1 day agoSmart home says it has no internet
Jack
1 day agoDevice outage error message has been received.
Nunya
1 day agoWiFi reset, everything is on the net just thermostats are all offline
Alison
1 day agoWoke up with no heating. Thermostat was set to 18.5 and the temperature reading was 16. Thermostat wasn't sending signal to boiler. Boiler wasn't online either.
Sasidhar
1 day agoMy devices are showing offline
Cristi
1 day agoNo Internet connection shown on thermostat
Andris
1 day agoThermostat reporting no internet while connected to a perfectly working WiFi.
Raees
1 day agoThermostat down even when connected to WiFi
DK
1 day agoResideo App showing 'System Offline'. Same for Honeywell thermostat with alert indicating that 'No Internet - Error Code: 399'. Reset configuration / password no luck. Been down at least 2+ hours. Located in Portland OR
Anon
1 day agoApp is showing “offline”, device says it’s connected to WiFi. Tried resetting device, app, phone, everything. Nothing is working. When I try to reset WiFi, the app doesn’t show up in the “local network” step.
Kevin
1 day agoSystem was down for almost 3 hours..
Mike
1 day agoWont connect it mobile app. Says no internet
Chris
1 day agoCan’t use app or Alexa all the sudden
Mark
1 day agoSystem offline. WiFi is connected and tested. Not talking to Resideo cloud.
Bill
1 day agoOffline thermostat in the app despite it being connected to the internet.
Craig
1 day agoThermostat shows offline but connected to working WiFi. Started about 1.5 hours ago.
Celeste
1 day agoApp is showing system is offline
Amanda
1 day agoHoneywell says I'm offline while all other services connecting to my Wi-Fi are working
Ren
1 day agoApp showing decides offline but they show connected to my wifi
Thomas
1 day agoApp saying offline thermostat saying it is connected
Darren
1 day agoThermostat connected to WiFi but says offline. Internet works fine
Girish
1 day agoBoth my Honeywell T6 wireless thermostat in NY and FL are showing off line using Resideo app.
Daniel
1 day agoApp says ‘system is offline’
Rick
1 day agoApp isn't connecting to devices - wifi is avail.
Hambo
1 day agoOfffline. Won’t let me sign out
Frank
1 day agoHas been showing as offline for the last couple of hours. Reset wa successful, but still offline. My WiFi is working fine. Only Resideo is offline.
Brinda
1 day agoThe thermostat shows offline
Sarah
1 day agoApp and connection not working
Mike
1 day agoWill not connect to internet. Connects to WiFi network but saying that is not connected to internet. I ran a sped test in that SSID and it working fine.
Meredith
1 day agoApp isn’t responding. Won’t let me log out
Cj
14 days agoAll Resideo leak detectors going offline one by one. We still have wifi, electric etc.
Mark
about 1 month agoApp says service unavailable for last few days.
B
about 1 month agoMy two thermostats I had in the software are GONE.
Kelley
about 1 month agoUnable connect to thermostat through Resideo app from any device.
Brian
3 months agoMy Honeywell thermostat pro is blank and I have no AC. The house has power.
Anne
4 months agoMy system went offline on its own.
Patricia
4 months agoError messsge saying @ waiting for equipment”?
Margaret
4 months agoCannot use tc 2.0 connect to alarm or disarm alarm.
Dennis
4 months agoKeep getting message that service is unavailable.
Mike
5 months agoTCC app is VERY SLOW and unstable. It only works intermittently. The problem started about 10 days ago. It was repaired and worked good for maybe a day and then problems commenced again.
William
6 months agoMy Total Connect Comfort Application Android App stopped logging in. Also smartthings unable to get status or make sett8ng changes.
Sheila
7 months agoApp says server under maintenance
Alex
7 months agoServer under maintenance error
Laura
7 months agoServer down for maintenance
Joe
7 months agoApp and website not working
AL
7 months agoI'm not able to remotely connect to my Honeywell thermostat through my resideo app.
Lamont
7 months agoMy account information is not being recognized on mobile app
Lance
8 months agoResideo isn't connecting with Alexa.
David
12 months agoSmart stat not working App says offline
Steve
12 months agoNewtwork is down
blair
12 months agothermostat offline. can’t sync with cloud.
James
12 months agoThermostats show offline in the app but are on my WiFi
Joseph
12 months agoSystem offline. Connected to wifi but not to the internet
IsDown has tracked 96 incidents since started monitoring Resideo status in October 2022.
about 14 hours ago · lasted about 6 hours
We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have ca... More details
about 18 hours ago · lasted about 2 hours
We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused. More details
1 day ago · lasted about 2 hours
We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused. More details
We've tracked and collected 96 incidents since started monitoring Resideo status
Number of Incidents
4 issues
Last incident
1 days ago
Resideo isn't down. You can check Resideo status and incident details on the top of the page. IsDown continuously monitors Resideo official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Resideo is currently operational. You can check Resideo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Resideo being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Resideo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Resideo last outage was on December 03, 2024 with the title "Total Connect Comfort App"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.