Is Resideo Down? Current Status & Real-time Updates

Check if Resideo is down, recent outages, user-reported issues, and outages map.

Resideo status - Is it down right now?

Resideo is working normally

Last checked from Resideo's status page a few minutes ago

Resideo not working today?

 

Resideo outages and problems reported today

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Recent Resideo Outages and Downtime History

IsDown has tracked 125 incidents since started monitoring Resideo status in October 2022. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Aug 21 2025

    26 days ago · lasted about 3 hours

    We are observing failures and delays with status updates to Total Connect 2.0. This can cause errors to occur in the TC2 app when trying to arm/disarm via Total Connect, which are observed even if the action succeeds at the panel. This can a...

  • Aug 18 2025

    29 days ago · lasted about 23 hours

    Verizon SIM provisioning is experiencing some issues. Users may experience SIM activation delays, but the issue is not expected to impact new installs. We have raised a ticket with Verizon and will continue to monitor for updates. Alarm Delivery...

  • Aug 15 2025

    about 1 month ago · lasted 19 days

    AT&T and Verizon are experiencing service outages. We are in contact with the carrier and will continue to monitor the situation. Thank you for your patience, we will provide updates as they become available.

  • Oct 2022 ...
    IsDown started monitoring Resideo status

    We've tracked and collected 125 incidents since started monitoring Resideo status

Resideo problems reported by users

  • R

    Rod

    All 3 smoke alarms have gone off line

  • T

    Travis

    The app isn't recognizing my thermostat. It's been messing up for at least three days.

  • D

    Debra

    When I try to open the app, it’s blank.

  • K

    Kristin

    Unable to connect to the Residio cloud is the error I'm getting. Thermostat works fine and connected to wifi

  • G

    George

    App is showing fetching device and spinning

  • J

    John

    Resideo service is temporarily unavailable

  • A

    Anthony

    App is saying it's unavailable

  • M

    Mitchell

    The app is asking if I want to add a device. I have 2 thermostats already connected.

  • A

    Amy

    My app is not working. Shows no device.

  • V

    Veste

    my thermostat disappeared from the Resideo app

  • J

    Joe

    App don’t show my thermostat anymore

  • G

    Grace

    Reflecting that I do not have the mobile app active on my phone when I had it installed earlier. I attempted to install it again, but it still will not stay active

  • M

    Mare

    We were out of town for a week. When we got home yesterday the app was not working at all. I have an iPhone running iOS 18.5. When I tried to start the app it flashes the normal start photo for a split second then the screen goes blank. I deleted the app and reloaded it and it is exactly the same.

  • J

    Jason

    The app is not letting me login

  • D

    Dave

    Not able to to control thermostat. Wi-Fi is up

  • G

    Greg

    iOS app not letting me login

  • J

    John

    Can’t log on. Says server problems

  • R

    Ryan

    App not logging in, system down, thermostat working. Was trying to change my schedule.

  • M

    Michael

    Says service not available

  • D

    Daniel

    Getting an error after even after entering correct pin number and can’t log back in after reinstalling app.

  • M

    Migma

    Unable to login. Cannot connect with the server.

  • J

    John

    Resideo does not connect to server

  • R

    Richard

    Unable to log in on the Resideo app it says unable to connect to the server

  • J

    Jeff

    Resides thermostats not able to communicate

  • H

    Helen

    Can't log in. Won't recognize passcode

  • H

    Holly

    Resideo app will not let me login, says can't connect to server but my wifi is just fine, so annoying!!!

  • O

    Omid

    Service outage, unable to login and control devices

  • J

    John

    App won’t log in. Just gives an Error

  • E

    Erin

    App can’t reach servers won’t login

  • J

    Jeanie

    App down. Logged out and now cannot log back in again.

  • B

    Brad

    Not able to communicate with server

  • R

    Richard

    Cannot log into app with correct user name and password

  • C

    Chris

    App returns to log in screen after inputting login info

  • R

    Rich

    Unable to log in to the Resideo app to control my T10 thermostat.

  • F

    Felix

    I cannot access my account.

  • Z

    Zachary

    “Unfortunately we cannot communicate with the server. Please try again later. Been an hour now.

  • P

    Pedro

    Resideo app shows me an error "having problems to connect with server"

  • M

    Marty

    Both app and website are inaccessible

  • S

    Steven

    Cannot connect to the server

  • D

    DJ

    Can’t login through the app and can’t control services remotely

  • J

    J

    Can't access thermostat via WiFi.

  • A

    Albert

    No accepting my passcode that was working fine until today

  • S

    S

    Can't even get login screen.

  • R

    Rose

    It says service unavailable

  • B

    Bill

    Unable to login into app

  • Z

    Zach

    App won’t connect to server

  • C

    Charlie

    Unable to login Unfortunately we cannot communicate with the server. Please try again later. Service Unavailable The Resideo service is temporarily unavailable. This won't affect your devices. Please try again later; we'll be back up soon.

  • R

    Robert

    Server unreachable for home thermostat

  • C

    Chris

    It’s saying temporarily unavailable

  • K

    Ken

    I’m having trouble accessing information. I login and then the screen goes white.

  • K

    Karen

    Comes up as blank 📺 screen

  • A

    Allissa

    Connection issue and certificate error

  • J

    J

    Resideo app not working on current iPhone. App has been deleted and reloaded, it’s up to date. On app log-in screen is white, thermostats never come up.

  • T

    Teresa

    My Resideo app is not working

  • J

    Jack

    Keep getting a notice that planned maintance is scheduled for the exact time it is

  • F

    Frank

    Total Connect Comfort Website and app is down. Therefore, can't connect to my thermostats

  • A

    Al

    Will not connect with my thermostat

  • J

    Jim

    App comes up with name but is frozen . No other info. can’t adjust manually or by phone?

  • R

    Rachael

    The app times out shortly after I log in. I am not able to turn my alarm on.

  • S

    Suzanne

    My Resideo app is not working

Frequently Asked Questions

Is Resideo down today?

Resideo isn't down. You can check Resideo status and incident details on the top of the page. IsDown continuously monitors Resideo official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Resideo status?

Resideo is currently operational. You can check Resideo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Resideo outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Resideo down today or just slow?

Currently there's no report of Resideo being slow. Check on the top of the page if there are any reported problems by other users.

How are Resideo outages detected?

IsDown monitors the Resideo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Resideo having an outage right now?

Resideo last outage was on August 21, 2025 with the title "TC2 App Notifications"

Resideo down for everyone or just me?

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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