Is Resideo Down? Check the current Resideo status

Resideo is having a major outage

Updated

Resideo not working for you?

Monitoring Resideo since October 2022. Learn more

Monitoring

4 components

Total Incidents in 2025

2 incidents

Active incident

L1 and L2 Water Leak and Freeze Detectors

started about 1 month ago

We want to inform you about a potential issue with your L1 and L2 Water Leak and Freeze Detector devices. Some users may notice their devices showing as "offline" in their mobile apps. To resolve...

Resideo issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Resideo problems

  • D

    Doug

    1 day ago

    Resideo doesn't work most of the time. Thermostat connects to wifi but not to cloud most of the time.

  • P

    Phil

    3 days ago

    Not reading any of my thermostats. Just started a few hours ago

  • E

    Earl

    8 days ago

    Thermostat is blank and no connection to internet. Internet is up.

  • A

    Anthony

    9 days ago

    The device keeps dropping from the wifi

  • C

    Cj

    17 days ago

    Leak detectors keep going offline suddenly. No wifi issues

  • E

    Elaine

    21 days ago

    I had my Honeywell thermostat hooked up to Resideo from Honeywell home yesterday. Now today the screen on my phone Has no info

  • A

    A

    22 days ago

    Neither app or website will connect

  • N

    Nick

    23 days ago

    App won't open says "service unavailable"

  • J

    Jenny

    25 days ago

    Error message says offline. Happened 1/22/25 and then automatically came back on after few hours. Doing the same today!

  • L

    Larry

    26 days ago

    The thermostat is not responding. Also it changes to permenant hold on its own

  • J

    JJ

    about 1 month ago

    App not connecting to thermostat anymore.

  • T

    Tim

    about 1 month ago

    Runtime on app is all messed up. Only showing 2023 with crazy usage.

  • S

    Sivart

    about 1 month ago

    Runtime is only reporting 2023 and impossible numbers (>24 hours per day)

  • R

    Rey

    about 1 month ago

    Unable to get past selecting location it doesn’t move past that screen. Tried multiple phones and WiFi networks and still nothing

  • A

    Ann

    about 1 month ago

    Resideo Honeywell - App down. System is down and we are freezing cold. What a disappointment with this company.

  • K

    Kevin

    about 2 months ago

    System offline. My Wi-Fi is up and running

  • S

    Steve

    about 2 months ago

    Multiple devices lost WiFi connection over last 8-12 hours. Not a WiFi issue.

  • D

    DONALD

    about 2 months ago

    3 of 4 devices have gone offline

  • K

    Kim

    2 months ago

    "System is currently unavailable, your connected devices are working normally. Try again later" Benn receiving this message since 12/6/2024

  • A

    Alan

    3 months ago

    Hi. My T6 lyric wasn’t connected this morning and has been off all day. Tried connecting several times but no luck

  • L

    Luis

    3 months ago

    It's not working since last night, I already reset all devices, even WIFI, phone and thermostat Not working :-(

  • B

    Brian

    3 months ago

    App has been down since ~ 1030PM CST Twin Cities area. Reset all devices to no avail. As a new customer, 0 rating for Resideo .

  • S

    Simon

    3 months ago

    It went back up for a short time but straight back to down, showing no device now.

  • S

    Susan

    3 months ago

    Not connecting with internet

  • J

    Jean

    3 months ago

    Thermostat is showing offline and my app shows no device

  • F

    Frank

    3 months ago

    I reported thermostat being offline earlier, but is now back online. Thank you Resideo. Hope it stays online.

  • A

    Alicia

    3 months ago

    Smart home says it has no internet

  • J

    Jack

    3 months ago

    Device outage error message has been received.

  • N

    Nunya

    3 months ago

    WiFi reset, everything is on the net just thermostats are all offline

  • A

    Alison

    3 months ago

    Woke up with no heating. Thermostat was set to 18.5 and the temperature reading was 16. Thermostat wasn't sending signal to boiler. Boiler wasn't online either.

  • S

    Sasidhar

    3 months ago

    My devices are showing offline

  • C

    Cristi

    3 months ago

    No Internet connection shown on thermostat

  • A

    Andris

    3 months ago

    Thermostat reporting no internet while connected to a perfectly working WiFi.

  • R

    Raees

    3 months ago

    Thermostat down even when connected to WiFi

  • D

    DK

    3 months ago

    Resideo App showing 'System Offline'. Same for Honeywell thermostat with alert indicating that 'No Internet - Error Code: 399'. Reset configuration / password no luck. Been down at least 2+ hours. Located in Portland OR

  • A

    Anon

    3 months ago

    App is showing “offline”, device says it’s connected to WiFi. Tried resetting device, app, phone, everything. Nothing is working. When I try to reset WiFi, the app doesn’t show up in the “local network” step.

  • K

    Kevin

    3 months ago

    System was down for almost 3 hours..

  • M

    Mike

    3 months ago

    Wont connect it mobile app. Says no internet

  • C

    Chris

    3 months ago

    Can’t use app or Alexa all the sudden

  • M

    Mark

    3 months ago

    System offline. WiFi is connected and tested. Not talking to Resideo cloud.

  • B

    Bill

    3 months ago

    Offline thermostat in the app despite it being connected to the internet.

  • C

    Craig

    3 months ago

    Thermostat shows offline but connected to working WiFi. Started about 1.5 hours ago.

  • C

    Celeste

    3 months ago

    App is showing system is offline

  • A

    Amanda

    3 months ago

    Honeywell says I'm offline while all other services connecting to my Wi-Fi are working

  • R

    Ren

    3 months ago

    App showing decides offline but they show connected to my wifi

  • T

    Thomas

    3 months ago

    App saying offline thermostat saying it is connected

  • D

    Darren

    3 months ago

    Thermostat connected to WiFi but says offline. Internet works fine

  • G

    Girish

    3 months ago

    Both my Honeywell T6 wireless thermostat in NY and FL are showing off line using Resideo app.

  • D

    Daniel

    3 months ago

    App says ‘system is offline’

  • R

    Rick

    3 months ago

    App isn't connecting to devices - wifi is avail.

  • H

    Hambo

    3 months ago

    Offfline. Won’t let me sign out

  • F

    Frank

    3 months ago

    Has been showing as offline for the last couple of hours. Reset wa successful, but still offline. My WiFi is working fine. Only Resideo is offline.

  • B

    Brinda

    3 months ago

    The thermostat shows offline

  • S

    Sarah

    3 months ago

    App and connection not working

  • M

    Mike

    3 months ago

    Will not connect to internet. Connects to WiFi network but saying that is not connected to internet. I ran a sped test in that SSID and it working fine.

  • M

    Meredith

    3 months ago

    App isn’t responding. Won’t let me log out

  • C

    Cj

    3 months ago

    All Resideo leak detectors going offline one by one. We still have wifi, electric etc.

  • M

    Mark

    4 months ago

    App says service unavailable for last few days.

  • B

    B

    4 months ago

    My two thermostats I had in the software are GONE.

  • K

    Kelley

    4 months ago

    Unable connect to thermostat through Resideo app from any device.

Resideo outage history

IsDown has tracked 99 incidents since started monitoring Resideo status in October 2022.

  • Jan 03 2025

    about 1 month ago · lasted 1 day

    We are aware some of our customers are experiencing issues with our First Alert application, including email and push notifications. Your device is still operating, and can be controlled locally. We apologize for any inconvenience this may have c... More details

  • Dec 12 2024

    2 months ago · lasted 16 minutes

    We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused. More details

  • Oct 2022 ...
    IsDown started monitoring Resideo status

    We've tracked and collected 99 incidents since started monitoring Resideo status

Resideo outages in the last 30 days

Number of Incidents

0 issues

Last incident

45 days ago

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Frequently Asked Questions

Is Resideo down today?

Resideo is down. You can check Resideo status and incident details on the top of the page. IsDown continuously monitors Resideo official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Resideo status?

Resideo seems to be having problems. You can check Resideo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Resideo outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Resideo slow today?

Yes, Resideo might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Resideo outages detected?

IsDown monitors the Resideo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Resideo outage?

Resideo last outage was on January 03, 2025 with the title "First Alert Mobile App"

Resideo not working for you? How do I know if Resideo is down?
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.