Is Resideo Down? Check current status

Check if Resideo is down, official outages, user-reported issues, and outages map.

Current Resideo status

Resideo is working normally

Updated from Resideo official status page a few minutes ago

Having problems with Resideo?

Resideo service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Resideo status data.

Resideo Outage Map

View Resideo Outage Reports Map

Recent Resideo Outages and Downtime History

IsDown has tracked 126 incidents since started monitoring Resideo status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Sep 30, 2025
02:43 PM CEST
Major
Service Notification: Email Delivery Disruption
We are currently experiencing delays and failures in email processing due to an outage affecting ...
about 4 hours
Aug 21, 2025
11:32 PM CEST
Minor
TC2 App Notifications
We are observing failures and delays with status updates to Total Connect 2.0. This can cause ...
about 3 hours
Aug 18, 2025
05:41 PM CEST
Major
3rd Party SIM Activation
Verizon SIM provisioning is experiencing some issues. Users may experience SIM activation delays,...
about 23 hours
Aug 15, 2025
05:53 PM CEST
Major
3rd Party - Service Degradation
AT&T and Verizon are experiencing service outages. We are in contact with the carrier and will co...
19 days
Aug 12, 2025
05:19 PM CEST
Minor
TC2 App
We are investigating an issue with user synchronization in the Total Connect 2.0 application. Use...
9 days
Aug 11, 2025
08:42 PM CEST
Minor
3rd Party Issue
AT&T SIM provisioning is experiencing some issues. Users may experience SIM activation delays, bu...
about 1 hour
Aug 07, 2025
11:39 PM CEST
Minor
Weather Service Updates
Some users are reporting weather services are not updating to Pro, Tux, and Lyric security panels...
about 6 hours
Jul 29, 2025
08:31 AM CEST
Minor
Maintenance
The app has an upcoming maintenance scheduled. During the maintenance window, please be advised t...
27 minutes
Jul 19, 2025
04:55 AM CEST
Minor
FA App - Push Notifications
We are aware some WLD and VX series device users may experience intermittent issues with push not...
about 11 hours
Jul 15, 2025
06:57 PM CEST
Major
TC2.0 Email Delivery
We are investigating an impact to email and text delivery from Total Connect 2.0. This can impact...
about 4 hours

Resideo problems reported by users

  • Thermostat connectivity issue.

  • Thermostat connectivity issue.

  • Phil - Resideo app is not working, at first the screen showed up but stopped there. Now it's asking me to log in and my log in isn't working..

  • Yoshie - When I open resideo app, it says resideo service is unavailable..

  • Rod - All 3 smoke alarms have gone off line.

  • Travis - The app isn't recognizing my thermostat. It's been messing up for at least three days..

  • Debra - When I try to open the app, it’s blank. .

  • Kristin - Unable to connect to the Residio cloud is the error I'm getting. Thermostat works fine and connected to wifi.

  • George - App is showing fetching device and spinning .

  • John - Resideo service is temporarily unavailable.

  • Anthony - App is saying it's unavailable .

  • Mitchell - The app is asking if I want to add a device. I have 2 thermostats already connected..

  • Amy - My app is not working. Shows no device. .

  • Veste - my thermostat disappeared from the Resideo app.

  • Joe - App don’t show my thermostat anymore .

  • Grace - Reflecting that I do not have the mobile app active on my phone when I had it installed earlier. I attempted to install it again, but it still will not stay active.

  • Mare - We were out of town for a week. When we got home yesterday the app was not working at all. I have an iPhone running iOS 18.5. When I tried to start the app it flashes the normal start photo for a split second then the screen goes blank. I deleted the app and reloaded it and it is exactly the same. .

  • Jason - The app is not letting me login.

  • Dave - Not able to to control thermostat. Wi-Fi is up.

  • Greg - iOS app not letting me login.

  • John - Can’t log on. Says server problems .

  • Ryan - App not logging in, system down, thermostat working. Was trying to change my schedule..

  • Michael - Says service not available .

  • Daniel - Getting an error after even after entering correct pin number and can’t log back in after reinstalling app..

  • Migma - Unable to login. Cannot connect with the server..

  • John - Resideo does not connect to server.

  • Richard - Unable to log in on the Resideo app it says unable to connect to the server .

  • Jeff - Resides thermostats not able to communicate .

  • Helen - Can't log in. Won't recognize passcode.

  • Holly - Resideo app will not let me login, says can't connect to server but my wifi is just fine, so annoying!!!.

  • Omid - Service outage, unable to login and control devices.

  • John - App won’t log in. Just gives an Error.

  • Erin - App can’t reach servers won’t login.

  • Jeanie - App down. Logged out and now cannot log back in again..

  • Brad - Not able to communicate with server .

  • Richard - Cannot log into app with correct user name and password.

  • Chris - App returns to log in screen after inputting login info.

  • Rich - Unable to log in to the Resideo app to control my T10 thermostat..

  • Felix - I cannot access my account..

  • Zachary - “Unfortunately we cannot communicate with the server. Please try again later. Been an hour now. .

  • Pedro - Resideo app shows me an error "having problems to connect with server".

  • Marty - Both app and website are inaccessible .

  • Steven - Cannot connect to the server.

  • DJ - Can’t login through the app and can’t control services remotely .

  • J - Can't access thermostat via WiFi. .

  • Albert - No accepting my passcode that was working fine until today.

  • S - Can't even get login screen..

  • Rose - It says service unavailable .

  • Bill - Unable to login into app .

  • Zach - App won’t connect to server.

  • Charlie - Unable to login Unfortunately we cannot communicate with the server. Please try again later. Service Unavailable The Resideo service is temporarily unavailable. This won't affect your devices. Please try again later; we'll be back up soon..

  • Robert - Server unreachable for home thermostat .

  • Chris - It’s saying temporarily unavailable .

  • Ken - I’m having trouble accessing information. I login and then the screen goes white..

  • Karen - Comes up as blank 📺 screen.

  • Allissa - Connection issue and certificate error.

  • J - Resideo app not working on current iPhone. App has been deleted and reloaded, it’s up to date. On app log-in screen is white, thermostats never come up..

  • Teresa - My Resideo app is not working.

  • Jack - Keep getting a notice that planned maintance is scheduled for the exact time it is.

  • Frank - Total Connect Comfort Website and app is down. Therefore, can't connect to my thermostats.

Resideo provides smart home solutions, including applications and web portals for remote management of heating, cooling, and security systems.

Monitoring Resideo since October 2022

Tracking 4 Resideo services and regions

Need help? Try here:
Reach out in social media at X account.
Support at official website.
Check their official status page.

30 incidents in 2025

 

Frequently Asked Questions

Is Resideo down today?

Resideo isn't down. You can check Resideo status and incident details on the top of the page. IsDown continuously monitors Resideo official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Resideo status?

Resideo is currently operational. You can check Resideo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Resideo outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Resideo down today or just slow?

Currently there's no report of Resideo being slow. Check on the top of the page if there are any reported problems by other users.

How are Resideo outages detected?

IsDown monitors the Resideo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Resideo having an outage right now?

Resideo last outage was on September 30, 2025 with the title "Service Notification: Email Delivery Disruption"

How IsDown compares to DownDetector when monitoring Resideo?

IsDown and DownDetector help users determine if Resideo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Resideo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

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