Is Gusto Down? Check the current Gusto status

Gusto is operational

Updated

Gusto not working for you?

Monitoring Gusto since April 2020. Learn more

Monitoring

12 components

Total Incidents in 2025

1 incident

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Current Gusto official ongoing incidents

No incidents reported in Gusto's status page

IsDown pulls data from Gusto's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Gusto issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Gusto problems

  • T

    Tiana

    5 days ago

    Im not able to login. Whenever I attempt to reset my password through the forgot password portion, there are no emails being sent for me to reset. Not even in my spam.

  • J

    Jesse

    5 days ago

    I can't request time off. Picking a date doesn't advance the screen

  • T

    Tiana

    5 days ago

    The app isnt loading, not even for sign in page. I un-installed and it wont allow me yo reinstall.

  • K

    kim

    10 days ago

    After login it shows "We can't load this page". Tried several times after that and it still gives me the error message.

  • S

    Scott

    11 days ago

    I am not receiving my 2-factor authentication code on my phone. No text and when I press to get a call, no call

  • C

    Chris

    11 days ago

    app.gusto.com will not load, just blank while page. Tried multiple browsers and clearing cache.

  • P

    Pam

    14 days ago

    Gusto won't load on my lenovo laptop. Get blank page. Tried the usual clear cache, turn off firewall, restart computer, etc. Has been an issue for about a month. It works on my Samsung phone.

  • J

    Jennifer

    14 days ago

    Will not load on any browser

  • R

    Ron

    17 days ago

    Gusto.com website Page won't load. Tried multiple browsers.

  • M

    Marcela

    17 days ago

    The historical payments not shows the most recent ones.

  • J

    JT

    18 days ago

    After being logged in for a couple minutes, it crashes and says it can't communicate with the server. Happening for 2 days now.

  • C

    Caroline

    19 days ago

    Cannot sign new members up

  • B

    bob

    20 days ago

    After signing in the page will not load.

  • C

    Craig

    20 days ago

    Login page won't load. Tried multiple browsers. Cleared caches, cookies, history.

  • A

    Ashley

    24 days ago

    same as other users- will only load a white screen- nothing on the page- even with IE, Mozilla, Chrome- same issue- cleared cache/cookies/set browser to private-still wont let me log in

  • R

    Regina

    25 days ago

    It's not showing my most recent deposits, and the ones that are showing are not sorting properly.

  • M

    Marcus

    25 days ago

    App opens the green “Gusto” start up screen, then crashes.

  • A

    Amy

    26 days ago

    After logging in, there's just a blank page. None of my clients load. I've tried different browsers, clearing cache, and nothing is working

  • M

    Michael

    27 days ago

    Hello every time I try to go on Gusto Login I get a white blank screen, I tried clearing my browsers cache and cookies even tried Edge/Chrome, as well as incognito mode and still not working.

  • K

    Katie

    about 1 month ago

    New customer. Won't allow me past order summary page. All sections complete but continue to delivery button still grey.

  • A

    alex

    about 2 months ago

    This site can’t be reached https://www.gusto.com/ is unreachable.

  • W

    William

    about 2 months ago

    It will not load to open

  • J

    Johannes

    2 months ago

    Unexpected error with biometric login

  • M

    Mike

    2 months ago

    Not seeing any past payment reports

  • M

    mike

    2 months ago

    it's not letting me log in

  • J

    Jon

    2 months ago

    the mobile app is not working at all, i type in the correct info, it wont let me in, i tried deleting the app and reinstalling and it asks for a verification code. it doesnt accept the code

  • K

    Kim

    3 months ago

    Not loading this morning. Anyone else?

  • D

    Danielle

    3 months ago

    Gusto is sending me the Text Verification codes when i am not trying to log in. But when i try to check my Gusto i get NO Text. I have to have them call me with the code.

  • R

    Ruby

    3 months ago

    paycheck says "status unknown"

  • S

    Seth

    3 months ago

    Benefits Card Portal from gusto is throwing an API error, handshake cannot be completed.

  • M

    mike

    3 months ago

    it says we can't load this page

  • P

    Paul

    3 months ago

    App is not opening on iPhone. Updated it, still not opening.

  • S

    Stephanie

    3 months ago

    I cannot open the app on my phone nor on my computer. It just loads and loads and then it says "error login" all of my coworkers are having issues as well.

  • Z

    Zachary

    3 months ago

    Cant use gusto at all. App tells me no connection to internet and to try again later everytime i open it.

  • S

    Sarah

    3 months ago

    Gusto is experiencing an outage

  • M

    Mario

    3 months ago

    Cannot sign in to account

  • R

    Robert

    3 months ago

    The day that I need it , trying to login and it’s saying the servers are down. When I finally log in it’s slow

  • D

    Daniel

    3 months ago

    When I try to login it says I'm not connected to the internet.

  • K

    Kelley

    3 months ago

    Slow or no loading of pages

  • S

    Steve

    3 months ago

    started about an hour ago having incredibly (slower than usual) page loads. would occasionally err give gateway timeouts. shift/refresh would sometimes get me through, assuming moving me to a different host but now appears to be hard down, unable to get any page to load. all feed back gateway ti...

  • B

    Breanna

    3 months ago

    It won't let me login and keeps saying it'd unavailable.

  • K

    Kai

    3 months ago

    Claims I have no internet connection and boots me back to the login screen

  • P

    Pooja

    3 months ago

    Not logging me in and multiple errors

  • D

    Dria

    3 months ago

    won’t load into the app, even when i try to use google it won’t let me load in it just either goes blank or stays at the main “gusto wallet” page

  • K

    Katie

    3 months ago

    Cannot log in. Receiving an error message that says 504: Gateway time-out

  • J

    Jim

    3 months ago

    Can't login, login screen hangs after entering credentials

  • G

    Gusto

    3 months ago

    We have no idea what can be causing the issue. Some people have success by unglugging and plugging in their router/modem after 5 minutes. If you are using a cellphone please plug that in the router as well to get the highest of internet speeds.

  • J

    Jessica

    3 months ago

    Web page wont download

  • F

    Felicia

    3 months ago

    Can't log in or access via links

  • A

    Alex

    3 months ago

    Cannot load website or App

  • K

    Kodi

    3 months ago

    Trouble logging in and clocking in. The app keeps loading slow then booting me off.

  • N

    Nick

    3 months ago

    This site is always unreliable

  • C

    Christine

    3 months ago

    Overall incredible slowness. Page is not saving.

  • M

    Melanie

    3 months ago

    I needed to run an off-cycle payroll and it doesn't give me an option to enter hours worked

  • A

    Angela

    3 months ago

    Is Gusto down? I can't log in

  • N

    Nyleve

    3 months ago

    Currently not working for me

  • M

    Matt

    3 months ago

    Down - now seeing a CloudFlare error loading Gusto App

  • J

    john

    3 months ago

    taking a ton of time and not work.

  • M

    Mark

    3 months ago

    app.gusto.com won't load completely

  • D

    Dominic

    3 months ago

    Gusto app is stuck on loading screen and wont launch app

Gusto outage history

IsDown has tracked 157 incidents since started monitoring Gusto status in April 2020.

Sign up and check all outage history

Gusto outages in the last 30 days

Number of Incidents

1 issues

Last incident

6 days ago

Having problems with Gusto? What can you do?

  1. First, stay calm.

    • We know it's stressful when Gusto is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Gusto already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Gusto status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Gusto is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Gusto status changes

IsDown offers an easy way to monitor Gusto with maximum flexibility

Major Outages Notifications

IsDown monitors Gusto for major outages. A major outage is when Gusto experiences a critical issue that severely affects one or more services/regions. When Gusto marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Gusto status page for minor outages. A minor outage is when Gusto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Gusto status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Gusto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Gusto and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Gusto and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Gusto down today?

Gusto isn't down. You can check Gusto status and incident details on the top of the page. IsDown continuously monitors Gusto official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Gusto status?

Gusto is currently operational. You can check Gusto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Gusto outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Gusto slow today?

Currently there's no report of Gusto being slow. Check on the top of the page if there are any reported problems by other users.

How are Gusto outages detected?

IsDown monitors the Gusto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Gusto outage?

Gusto last outage was on February 17, 2025 with the title "Gusto settings page performance degradation"

Gusto not working for you? How do I know if Gusto is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Gusto status and outages?
Why use IsDown to monitor Gusto instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gusto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

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