Check if Gusto is down, recent outages, user-reported issues, and outages map.
Gusto is working normally
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This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Gusto status data.
IsDown has tracked 159 incidents since started monitoring Gusto status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 18, 2025
04:52 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 1 hour |
|
Sep 02, 2025
02:09 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 1 hour |
|
Jun 26, 2025
02:45 PM EDT
|
Major | We are aware that some customers may be experiencing issues accessing Gusto.com. | about 2 hours |
|
Jun 26, 2025
02:28 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 3 hours |
|
Jun 12, 2025
02:46 PM EDT
|
Minor | Limited access to support via phone and chat | about 2 hours |
|
Jun 09, 2025
03:01 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | 35 minutes |
|
May 13, 2025
03:12 PM EDT
|
Never Acknowledged | Service outage affecting payroll and login | 44 minutes |
|
May 02, 2025
04:48 PM EDT
|
Never Acknowledged | Possible Outage Indicated by User Reports | about 1 hour |
|
Feb 17, 2025
02:24 PM EST
|
Minor | Gusto settings page performance degradation | about 1 hour |
|
Nov 22, 2024
02:09 PM EST
|
Major | Customers are experiencing slowness and errors when accessing Gusto | about 2 hours |
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My direct deposit normally hits between 5am-6:30am. It’s now almost 9am and it still hasn’t hit.
Not allowing me to cancel an order (error message regarding the internet. Logged with customer service but nobody responding.
is locking users out and isn't sending a log back in email or a login check online either. So Gusto IS down!
I can login but then there's a page saying the site will be back up soon
Not allowing me to get into my companies
Cloudflare issue at gusto server
Saying something went wrong after I enter Pin to clock in/clock out
The app won’t let us clock out
When I click the Gusto my app on my phone nothing happens. The word Gusto comes up but that's it. It never opens.
Bad gateway when trying to log in
Not receiving text code for login
Pages not loading. Customer service said "We apologize for the inconvenience. Please try again in a couple of hours, as we expect to have this resolved sooner."
Not receiving SMS two factor auth to log in
Gusto is saying to sign out because it’s only for W2 employees, yes I’ve already signed into my account, that has been set up my W2 employer
"Unexpected error occurred" has been said for the past hour everytime I try to login
Login failed unexpected error
Not loading - communication error with server.
Can't login. Tried with correct email/password & biometrics. Says "an unexpected error occurred. login failed, please try again later."
App not opening, uninstalled and reinstalled and stuck at 99%
Direct deposit taking much longer than usual
App won't load, stuck on the red gusto page
Can't get to input prior payroll page. Just says "try again"
Pay day not loading, whole company and not one person paid
Time tracking not working
I cannot get into my Gusto app
503 errors, unstable internet/no internet errors
Can't log in. It's timing out.
Cannot log in to clock out
Trying to apply for a job, website suddenly stopped working and is giving me a "bad gateway" error
Won't let me log in. Keeps telling me that the verification codes I'm entering (that it's sending me!) are invalid
Looks like a denial of service hack
entire platform will not load
It’s just not working. App or website.
Gusto won't load on app or browser.
Duplicate contractor payroll amounts debited my bank account. Need help understanding if i did something to cause this.
cannot log in, gateway error occurs, unable to clock hours via time tracking tile starting 6/23/25
At first it wouldn’t let me log in. Now the app just straight up isn’t working and giving me an error message every time i open it.
Can’t log into my gusto account
Not being able to log in
I need to process payroll and it wont allow me to log in I am on a deadline here
not allowing sign in or loading at all
Not loading app or webpage
Gusto opens to home page and then switches to a "We can't load this page" screen and nothing! I have to submit payroll today!
App and wesite won't load, or allow me to login.
Not loading , can’t load the page, won’t connect to server
Can't access website at all
Circle of death, can't load page result.
Not letting me log in. Crashing.
It's not logging in, just spinning
Looks like Gusto's server isdown? Their page doesn't load
Gusto won't log in, keeps scrolling and times out
Unable to login to my account to run payroll
not loading or able to login
App is stuck on logo screen
Unable to load on Website / Run Payroll. Cloudfare is working, App.gusto.com not loading.
I cannot log into Gusto. I am receiving a Gateway message
I keep timing out when I try to log in.
It is not letting me sign in via the mobile app or the website
unable to run payroll or login
Can't clock back in from lunch break
| Component | Status |
|---|---|
| Gusto.com website | OK |
| Payroll, Benefits, HR | OK |
| Two-factor authentication text messages | OK |
| Provider: AWS | OK |
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Cloud-based service providing DNS management, elastic computing, data storage, load balancing, caching, database services, and enhanced security with two-factor authentication, all hosted on AWS.
Monitoring Gusto since April 2020
Tracking 12 Gusto services and regions
9 incidents in 2025
Number of Incidents
1 issues
Last incident
18 days ago
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Gusto isn't down. You can check Gusto status and incident details on the top of the page. IsDown continuously monitors Gusto official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gusto is currently operational. You can check Gusto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gusto being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gusto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gusto last outage was on June 26, 2025 with the title "We are aware that some customers may be experiencing issues accessing Gusto.com."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gusto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Gusto is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gusto's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Gusto with maximum flexibility
IsDown monitors Gusto for major outages. A major outage is when Gusto experiences a critical issue that severely affects one or more services/regions. When Gusto marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Gusto status page for minor outages. A minor outage is when Gusto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Gusto status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Gusto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Gusto and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Gusto and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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