Live Gusto status. See if Gusto is down, view recent outages, and get real-time alerts when problems start.
Gusto is operational
IsDown pulls data from Gusto's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 157 incidents since started monitoring Gusto status in April 2020. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
3 months ago · lasted about 1 hour
Performance is currently degraded on the Gusto settings page, Gusto is aware and working on a resolution.
6 months ago · lasted about 2 hours
We are currently investigating an issue where customers are unable to access their Gusto accounts. This is also impacting the performance of our API.
6 months ago · lasted 16 minutes
We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.
We've tracked and collected 157 incidents since started monitoring Gusto status
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Jonathan
System is down. Unable to log in and website displays a "We’ll be right back!" error message
Kevin
Mobile and web app having issues, inaccessible
Lori
Cannot run payrolls right now it keeps telling me it cannot load the page nor can it sync with QB's.
Anessa
Cant clock out or anything
Liz
app/site won't load past log-in screen
Noah
Keeps crashing as well endless loading
Shiann
Not depositing my money into my spending account
roman
phone verification is down
monica
Cannot get Gusto to open past the login screen....goes to "Phone verification" in the address bar, but nothing shows up.
Nancy
After logging in I just get a blank page with the Gusto Logo on it and can't get to any services
Terri
Gusto won't allow me to make a new account, just stays on the information page
Gina
Employees cannot launch the iPhone app to clock in/out. What’s going on and when can we expect a response or fix?
Anja
Gusto isn't allowing me to create a new account
Kacy
I literally can’t open the app. It immediately closes out I have even deleted the app and re download it
Darlene
Same as the others. When I click on the app, it starts to open then immediately shuts down. I have tried to see if there were any updates in the Apple Store, and nothing. I tried opening it from there...same thing...what is going on?????
olivia
Every time I try to open the app it immediately shuts down
Sam
Touch the app & nothing opens
Grace
Same thing as everyone else, app will not open
Vanessa
Everytime I click on the app it immediately closes and takes me back to my home page.
Hannah
I click on the app to open it and it doesn’t open, just immediately closes
Sara
Unable to log hours into the gusto wallet app. Two people so far have had an issue.
Anna
Gusto has stalled/blocked payroll. Directed to the assurance team for updating browsers and cache. We run payroll for thousands of employees a month; this is the third time we've had an issue in 2025 (half of payroll sequences)
Tabitha
Unable to login after downloading. Code does not generate. Before that unable to request time off.
Stefan
Gusto card transaction denied with insufficient funds error with enough funds available on the card for payment for the past 48 hours
Sam
log in page wont load. intro page loads but not able to log in or move to another page
Tiana
Im not able to login. Whenever I attempt to reset my password through the forgot password portion, there are no emails being sent for me to reset. Not even in my spam.
Jesse
I can't request time off. Picking a date doesn't advance the screen
Tiana
The app isnt loading, not even for sign in page. I un-installed and it wont allow me yo reinstall.
kim
After login it shows "We can't load this page". Tried several times after that and it still gives me the error message.
Scott
I am not receiving my 2-factor authentication code on my phone. No text and when I press to get a call, no call
Chris
app.gusto.com will not load, just blank while page. Tried multiple browsers and clearing cache.
Pam
Gusto won't load on my lenovo laptop. Get blank page. Tried the usual clear cache, turn off firewall, restart computer, etc. Has been an issue for about a month. It works on my Samsung phone.
Jennifer
Will not load on any browser
Ron
Page won't load. Tried multiple browsers.
Marcela
The historical payments not shows the most recent ones.
JT
After being logged in for a couple minutes, it crashes and says it can't communicate with the server. Happening for 2 days now.
Caroline
Cannot sign new members up
bob
After signing in the page will not load.
Craig
Login page won't load. Tried multiple browsers. Cleared caches, cookies, history.
Ashley
same as other users- will only load a white screen- nothing on the page- even with IE, Mozilla, Chrome- same issue- cleared cache/cookies/set browser to private-still wont let me log in
Regina
It's not showing my most recent deposits, and the ones that are showing are not sorting properly.
Marcus
App opens the green “Gusto” start up screen, then crashes.
Amy
After logging in, there's just a blank page. None of my clients load. I've tried different browsers, clearing cache, and nothing is working
Michael
Hello every time I try to go on Gusto Login I get a white blank screen, I tried clearing my browsers cache and cookies even tried Edge/Chrome, as well as incognito mode and still not working.
Katie
New customer. Won't allow me past order summary page. All sections complete but continue to delivery button still grey.
alex
This site can’t be reached https://www.gusto.com/ is unreachable.
William
It will not load to open
Johannes
Unexpected error with biometric login
Mike
Not seeing any past payment reports
mike
it's not letting me log in
Jon
the mobile app is not working at all, i type in the correct info, it wont let me in, i tried deleting the app and reinstalling and it asks for a verification code. it doesnt accept the code
Kim
Not loading this morning. Anyone else?
Danielle
Gusto is sending me the Text Verification codes when i am not trying to log in. But when i try to check my Gusto i get NO Text. I have to have them call me with the code.
Ruby
paycheck says "status unknown"
Seth
Benefits Card Portal from gusto is throwing an API error, handshake cannot be completed.
mike
it says we can't load this page
Paul
App is not opening on iPhone. Updated it, still not opening.
Stephanie
I cannot open the app on my phone nor on my computer. It just loads and loads and then it says "error login" all of my coworkers are having issues as well.
Zachary
Cant use gusto at all. App tells me no connection to internet and to try again later everytime i open it.
Sarah
Gusto is experiencing an outage
All Your Service Status Pages in One Dashboard
Number of Incidents
0 issues
Last incident
2 days ago
Services commonly monitored together with Gusto
Gusto isn't down. You can check Gusto status and incident details on the top of the page. IsDown continuously monitors Gusto official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gusto is currently operational. You can check Gusto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gusto being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gusto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gusto last outage was on February 17, 2025 with the title "Gusto settings page performance degradation"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gusto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Gusto with maximum flexibility
IsDown monitors Gusto for major outages. A major outage is when Gusto experiences a critical issue that severely affects one or more services/regions. When Gusto marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Gusto status page for minor outages. A minor outage is when Gusto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Gusto status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Gusto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Gusto and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Gusto and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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