Gusto is operational
Updated
Monitoring Gusto since April 2020. Learn more
Monitoring
12 components
Total Incidents in 2025
1 incident
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This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Tiana
5 days agoIm not able to login. Whenever I attempt to reset my password through the forgot password portion, there are no emails being sent for me to reset. Not even in my spam.
Jesse
5 days agoI can't request time off. Picking a date doesn't advance the screen
Tiana
5 days agoThe app isnt loading, not even for sign in page. I un-installed and it wont allow me yo reinstall.
kim
10 days agoAfter login it shows "We can't load this page". Tried several times after that and it still gives me the error message.
Scott
11 days agoI am not receiving my 2-factor authentication code on my phone. No text and when I press to get a call, no call
Chris
11 days agoapp.gusto.com will not load, just blank while page. Tried multiple browsers and clearing cache.
Pam
14 days agoGusto won't load on my lenovo laptop. Get blank page. Tried the usual clear cache, turn off firewall, restart computer, etc. Has been an issue for about a month. It works on my Samsung phone.
Jennifer
14 days agoWill not load on any browser
Ron
17 days agoGusto.com website Page won't load. Tried multiple browsers.
Marcela
17 days agoThe historical payments not shows the most recent ones.
JT
18 days agoAfter being logged in for a couple minutes, it crashes and says it can't communicate with the server. Happening for 2 days now.
Caroline
19 days agoCannot sign new members up
bob
20 days agoAfter signing in the page will not load.
Craig
20 days agoLogin page won't load. Tried multiple browsers. Cleared caches, cookies, history.
Ashley
24 days agosame as other users- will only load a white screen- nothing on the page- even with IE, Mozilla, Chrome- same issue- cleared cache/cookies/set browser to private-still wont let me log in
Regina
25 days agoIt's not showing my most recent deposits, and the ones that are showing are not sorting properly.
Marcus
25 days agoApp opens the green “Gusto” start up screen, then crashes.
Amy
26 days agoAfter logging in, there's just a blank page. None of my clients load. I've tried different browsers, clearing cache, and nothing is working
Michael
27 days agoHello every time I try to go on Gusto Login I get a white blank screen, I tried clearing my browsers cache and cookies even tried Edge/Chrome, as well as incognito mode and still not working.
Katie
about 1 month agoNew customer. Won't allow me past order summary page. All sections complete but continue to delivery button still grey.
alex
about 2 months agoThis site can’t be reached https://www.gusto.com/ is unreachable.
William
about 2 months agoIt will not load to open
Johannes
2 months agoUnexpected error with biometric login
Mike
2 months agoNot seeing any past payment reports
mike
2 months agoit's not letting me log in
Jon
2 months agothe mobile app is not working at all, i type in the correct info, it wont let me in, i tried deleting the app and reinstalling and it asks for a verification code. it doesnt accept the code
Kim
3 months agoNot loading this morning. Anyone else?
Danielle
3 months agoGusto is sending me the Text Verification codes when i am not trying to log in. But when i try to check my Gusto i get NO Text. I have to have them call me with the code.
Ruby
3 months agopaycheck says "status unknown"
Seth
3 months agoBenefits Card Portal from gusto is throwing an API error, handshake cannot be completed.
mike
3 months agoit says we can't load this page
Paul
3 months agoApp is not opening on iPhone. Updated it, still not opening.
Stephanie
3 months agoI cannot open the app on my phone nor on my computer. It just loads and loads and then it says "error login" all of my coworkers are having issues as well.
Zachary
3 months agoCant use gusto at all. App tells me no connection to internet and to try again later everytime i open it.
Sarah
3 months agoGusto is experiencing an outage
Mario
3 months agoCannot sign in to account
Robert
3 months agoThe day that I need it , trying to login and it’s saying the servers are down. When I finally log in it’s slow
Daniel
3 months agoWhen I try to login it says I'm not connected to the internet.
Kelley
3 months agoSlow or no loading of pages
Steve
3 months agostarted about an hour ago having incredibly (slower than usual) page loads. would occasionally err give gateway timeouts. shift/refresh would sometimes get me through, assuming moving me to a different host but now appears to be hard down, unable to get any page to load. all feed back gateway ti...
Breanna
3 months agoIt won't let me login and keeps saying it'd unavailable.
Kai
3 months agoClaims I have no internet connection and boots me back to the login screen
Pooja
3 months agoNot logging me in and multiple errors
Dria
3 months agowon’t load into the app, even when i try to use google it won’t let me load in it just either goes blank or stays at the main “gusto wallet” page
Katie
3 months agoCannot log in. Receiving an error message that says 504: Gateway time-out
Jim
3 months agoCan't login, login screen hangs after entering credentials
Gusto
3 months agoWe have no idea what can be causing the issue. Some people have success by unglugging and plugging in their router/modem after 5 minutes. If you are using a cellphone please plug that in the router as well to get the highest of internet speeds.
Jessica
3 months agoWeb page wont download
Felicia
3 months agoCan't log in or access via links
Alex
3 months agoCannot load website or App
Kodi
3 months agoTrouble logging in and clocking in. The app keeps loading slow then booting me off.
Nick
3 months agoThis site is always unreliable
Christine
3 months agoOverall incredible slowness. Page is not saving.
Melanie
3 months agoI needed to run an off-cycle payroll and it doesn't give me an option to enter hours worked
Angela
3 months agoIs Gusto down? I can't log in
Nyleve
3 months agoCurrently not working for me
Matt
3 months agoDown - now seeing a CloudFlare error loading Gusto App
john
3 months agotaking a ton of time and not work.
Mark
3 months agoapp.gusto.com won't load completely
Dominic
3 months agoGusto app is stuck on loading screen and wont launch app
IsDown has tracked 157 incidents since started monitoring Gusto status in April 2020.
5 days ago · lasted about 1 hour
Performance is currently degraded on the Gusto settings page, Gusto is aware and working on a resolution. More details
3 months ago · lasted about 2 hours
We are currently investigating an issue where customers are unable to access their Gusto accounts. This is also impacting the performance of our API. More details
3 months ago · lasted 16 minutes
We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API. More details
We've tracked and collected 157 incidents since started monitoring Gusto status
Number of Incidents
1 issues
Last incident
6 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Gusto with maximum flexibility
IsDown monitors Gusto for major outages. A major outage is when Gusto experiences a critical issue that severely affects one or more services/regions. When Gusto marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Gusto status page for minor outages. A minor outage is when Gusto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Gusto status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Gusto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Gusto and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Gusto and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Gusto isn't down. You can check Gusto status and incident details on the top of the page. IsDown continuously monitors Gusto official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gusto is currently operational. You can check Gusto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gusto being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gusto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gusto last outage was on February 17, 2025 with the title "Gusto settings page performance degradation"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gusto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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