Check if Gusto is down, official outages, user-reported issues, and outages map.
Gusto is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 160 incidents since started monitoring Gusto status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Gusto outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 24, 2025
09:39 PM CEST
|
Major
We have identified the root cause of the issue impacting Payroll. Our team is implementing a solu...
|
17 minutes |
|
Oct 07, 2025
10:14 PM CEST
|
Not Confirmed by Gusto
Possible Outage Indicated by User Reports
|
about 1 hour |
|
Sep 18, 2025
10:52 PM CEST
|
Not Confirmed by Gusto
Possible Outage Indicated by User Reports
|
about 1 hour |
|
Sep 02, 2025
08:09 PM CEST
|
Not Confirmed by Gusto
Possible Outage Indicated by User Reports
|
about 1 hour |
|
Jun 26, 2025
08:45 PM CEST
|
Major
We are currently investigating this issue.
|
about 2 hours |
|
Jun 26, 2025
08:28 PM CEST
|
Not Confirmed by Gusto
Possible Outage Indicated by User Reports
|
about 3 hours |
|
Jun 12, 2025
08:46 PM CEST
|
Minor
We are currently investigating an issue impacting our ability to support customers via phone and ...
|
about 2 hours |
|
Jun 09, 2025
09:01 PM CEST
|
Not Confirmed by Gusto
Possible Outage Indicated by User Reports
|
35 minutes |
|
May 13, 2025
09:12 PM CEST
|
Not Confirmed by Gusto
Service outage affecting payroll and login
Users report inability to run payrolls, sync with QuickBooks, access mobile and web apps, and log...
|
44 minutes |
|
May 02, 2025
10:48 PM CEST
|
Not Confirmed by Gusto
Possible Outage Indicated by User Reports
|
about 1 hour |
See what users are saying about Gusto issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Isaac - Running payroll is not possible.
fiona - app opens but nothing loads/ tried deleting and redownloading and using web browser and still won’t work- couldn’t clock out.
Jennifer - Gusto is down. Keep getting bad gateway error messages..
plm - Gateway time-out Error code 504 when clicking sign in.
Times out before getting to the login.
Both the app and the website won't load the login page. It states I have no internet connection when I do.
Unable to load the site at all.
Can't connect to App or Login on website..
KH - Timeout errors - website not loading.
Nicole - Gateway time-out error code 504.
Michael - Gateway time-out Error code 504.
Cloud error - can't load Gusto on computer or phone..
Spencer - Cannot access app or homepage.
Receiving 504 gateway issues from app.gusto.com.
Vickie - I can’t clock out it’s just a white screen I can do absolutely nothing.
Cameron - Can not log into the app. Receiving message about an unexpected error when attempting to log in..
504 Gateway error: Browser - Working Sacramento, CA Cloudflare - Working app.gusto.com - Host Error.
Michael - The site won't even load. I can get to the front page, but when I click "sign in" nothing happens..
homepage loads but clicking on anything get error 504 gateway timeout.
wont even let me sign in and im stressing bc i need to run payroll today.
Katie - Error 504 Gateway time-out app.gusto.com Host Error What happened? The web server reported a gateway time-out error..
Gusto login is not working.
at first after signing in the pig would just walk endlessly, now the website is not loading at all.
Dave - can't get to gusto.com; fails over to Cloudflare.
not coming up on computer or phone.
Scott - Gusto App not responding, errors..
Website not loading. Gateway timeout error code 504.
Gusto Payroll is showing gateway errors.
can't connect to employer login.
Mandy - Not loading, gateway timeout.
| Component | Status | Details |
|---|---|---|
| Gusto.com website status | OK | View details |
| Payroll, Benefits, HR status | OK | View details |
| Provider: AWS status | OK | View details |
| Two-factor authentication text messages status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Gusto. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Cloud-based human resource management software that offers payroll, benefits, and compliance services for businesses.
Monitoring Gusto since April 2020
Tracking 12 Gusto services and regions
11 incidents in 2025
IsDown is a status page aggregator that monitors if Gusto and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Gusto, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Gusto (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Gusto's 12 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Gusto and other services.
IsDown checks Gusto official status page for major/minor outages or downtimes. A major outage is when Gusto experiences a critical issue that severely affects one or more services/regions. A minor incident is when Gusto experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Gusto outage, we send you an alert and update your dashboard and status page.
Gusto and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Gusto status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Gusto publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Gusto and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Gusto but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Gusto and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Gusto and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Gusto down?'
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While Downdetector relies on user-submitted reports to detect Gusto outages, IsDown monitors Gusto's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Gusto status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Gusto in a single dashboard. | ||
| Instant Gusto outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Gusto official status and user-reported issues. | ||
| Maintenance feed for Gusto | ||
| Granular alerts filtering by Gusto components and regions. |
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Gusto isn't down. You can check Gusto status and incident details on the top of the page. IsDown continuously monitors Gusto official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gusto is currently operational. You can check Gusto status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gusto being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gusto official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gusto last outage was on October 24, 2025 with the title "Investigating issues with Payroll Processing for some users"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gusto and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Gusto is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gusto's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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