Is Xero Down? Check the current Xero status

Xero is operational

Updated

Xero not working for you?

Monitoring Xero since April 2020. Learn more

Monitoring

9 components

Total Incidents in 2025

10 incidents

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Current Xero official ongoing incidents

No incidents reported in Xero's status page

IsDown pulls data from Xero's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Xero issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Xero problems

  • K

    Katie

    2 days ago

    Hubdoc 'an error occurred' when trying to process documents in hubdoc to Xero. Not uploading to Xero

  • J

    Juliet

    2 days ago

    Hubdoc Hubdoc is not publishing to Xero

  • J

    Jo

    2 days ago

    Hubdoc Invoices not syncing - green arrows going round and round and round

  • J

    Jessica

    2 days ago

    Hubdoc Documents will not sync to QBO or Google Drive.

  • C

    Claire

    2 days ago

    Xero Cannot view any uploaded documents

  • C

    Chris

    2 days ago

    Hubdoc Hubdoc won't publish documents

  • R

    Risca

    2 days ago

    Hubdoc It wont upload documents to Xero

  • L

    Lynn

    2 days ago

    Xero Documents that had been uploaded yesterday in billing are now not displaying. have deleted and uploaded again and now display 'Sorry, there was an error uploading the file. Please try again'

  • M

    Matthew

    2 days ago

    Hubdoc Hubdoc is badly buffering

  • C

    Chantelle

    2 days ago

    Hubdoc Hubdoc isn't processing invoices

  • K

    Karolina

    2 days ago

    Xero It's very slow, I can't add file to bills.

  • L

    Lorraine

    2 days ago

    Hubdoc Hubdoc is not publishing invoices to Xero

  • C

    Carolyn

    2 days ago

    Hubdoc Invoices are not publishing over to Xero

  • T

    Tracey

    2 days ago

    Xero Files won't upload from Hubdoc, plus it is taking ages to save transactions

  • L

    Lindsay

    2 days ago

    Hubdoc Just goes round and round and doesn't export the invoices to Xero...

  • J

    Jan

    2 days ago

    Xero There seems to be a problem with uploading files. This started at about 10:50am today

  • R

    Rachael

    2 days ago

    Hubdoc Invoices not auto syncing or processing through, just keep getting the green arrows circling round.

  • N

    Nicole

    2 days ago

    Xero Attachments are not loading, it just shows the dots "working". I have been working on Xero for a few hours already this morning no problems, and it suddenly happened

  • M

    Mandy

    2 days ago

    Hubdoc Trying to publish through Hubdoc but just getting green circle of doom

  • C

    Christine

    10 days ago

    Hubdoc Will not upload to Xero. Spinning green arrows

  • C

    catherine

    10 days ago

    Hubdoc slow to process once publish & proceed has been clicked

  • M

    Marty

    10 days ago

    Hubdoc the publishing process is lagging then timing out

  • B

    Beverly

    16 days ago

    Hubdoc The approval process is not giving a final approval therefore sitting in awaiting payment

  • J

    Jaclyn

    23 days ago

    Hubdoc Hubdoc is taking a really long time to process receipts. it usually takes just a second or 2 but it's taking 30 - 60 secs per item

  • A

    Anthony

    about 1 month ago

    Hubdoc Email is returned as Address not found. I tried manually uploading, and I got an error message- server not available

  • R

    Rebecca

    about 1 month ago

    Xero trouble logging into Xero, when get in the display is corrupted.

  • B

    Brian

    about 2 months ago

    Statements not coming thrrough to reconcile

  • R

    Rebecca

    2 months ago

    Xero Dashboard is unavailable.

  • B

    bronwyn

    3 months ago

    Xero cannot submit my vat return

  • J

    Jenny

    3 months ago

    Hubdoc Unable to load documents into Hubdoc

  • M

    Michelle

    3 months ago

    Hubdoc Processing is not working - can't publish receipts/documents

  • L

    Lisa

    3 months ago

    Hubdoc Documents won't publish to Xero

  • J

    Jo

    3 months ago

    Hubdoc not loading through to Xero, just keeps spinning

  • V

    Veronika

    3 months ago

    Hubdoc Still no luck on publishing bills to Xero :-( Is there NO feedback?

  • W

    Wendy

    3 months ago

    Hubdoc Not able to upload from Hubdoc to Xero - it's just spinning

  • D

    Delphine

    3 months ago

    Hubdoc When processing invoices are just going in circles .

  • S

    Sarah

    3 months ago

    Hubdoc Not publishing invoices to xero

  • E

    Ela

    3 months ago

    Hubdoc Hubdoc is not uploading the coded invoices all morning.

  • G

    Gina

    3 months ago

    Hubdoc Very slow to publish invoices once coded. Sits there with green arrows spinning for a long time - 30minutes+ before publishing

  • I

    Ian

    3 months ago

    Hubdoc Does not offer tax options: continues in circular motion when approved to Xero

  • B

    Bushra

    3 months ago

    Hubdoc Hubdoc not processing anything connection problems

  • S

    Sammie

    3 months ago

    Hubdoc Hubdoc is not publishing

  • M

    Molly

    3 months ago

    Hubdoc invoices failing to process

  • S

    SarahD

    3 months ago

    Hubdoc Hubdoc is not working at all

  • K

    Karl

    3 months ago

    Hubdoc No uploading through Hubdoc available

  • L

    Lisa

    3 months ago

    Hubdoc I am not able to publish invoices. They load but will not publish. When they do eventually get on the system I am told to delete and reload.

  • C

    Carol

    3 months ago

    Hubdoc Nothing is getting published

  • J

    Juliet

    3 months ago

    Hubdoc Hubdoc not publishing to Xero

  • L

    Lindsay

    3 months ago

    Hubdoc Not publishing to Xero - super slow and super laggy as always.

  • H

    Helen

    3 months ago

    Hubdoc Hubdoc is not publishing to xero

  • I

    Inspectron

    3 months ago

    Hubdoc Processing takes a very long time if at all.

  • T

    tracey

    3 months ago

    Hubdoc it is taking a long time to publish and then just fails

  • E

    Emma

    3 months ago

    Hubdoc Hubdoc is not or is very slow at publishing to Xero this morning.

  • S

    Steph

    3 months ago

    Hubdoc Taking ages to publish invoices to Xero, on average around 5 or so minutes a document

  • A

    Anna

    3 months ago

    Hubdoc Hi, Hubdoc is not working, it is not processing invoices/receipts to Xero.

  • L

    Lena

    3 months ago

    Xero Xero throwing errors and slow to load

  • D

    Deb

    3 months ago

    Hubdoc Multi page upload is failing "Server Error"

  • S

    Susan

    3 months ago

    Hubdoc Hubdoc is not displaying loaded documents in Review tab. In the all tab tried to code from here but not pulling through customers and tax rates set up in Xero

  • A

    Andrea

    4 months ago

    Xero Always receiving an error message when trying to open reports

  • G

    Gordon

    4 months ago

    Hubdoc The only VAT option we are being given is Extracted amount

Xero outage history

IsDown has tracked 666 incidents since started monitoring Xero status in April 2020.

  • Feb 18 2025

    2 days ago · lasted about 2 hours

    We are aware that some customers trying to use Xero Files are experiencing errors or poor performance. This relates to Xero features that uses files including (but not limited to) expenses, Workpapers, emailing invoices and downloading bills. Our... More details

  • Feb 18 2025

    We have identified what is preventing customers trying to access bank accounts on the Xero Dashboard. This is our top priority and we will update you as soon as we can. Status Last Reviewed: 1:... More details

  • Feb 04 2025

    We are aware customers are experiencing errors when requesting a signature from Document Packs in Xero. Customers attempting to sign a document pack are also impacted. This relates to an issue that Adobe is experiencing. For more information, pl... More details

  • Apr 2020 ...
    IsDown started monitoring Xero status

    We've tracked and collected 666 incidents since started monitoring Xero status

Sign up and check all outage history

Xero outages in the last 30 days

Number of Incidents

7 issues

Last incident

2 days ago

Having problems with Xero? What can you do?

  1. First, stay calm.

    • We know it's stressful when Xero is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Xero already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Xero status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Xero is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Check Xero components, services, or regions current status in real-time

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Stay informed about Xero status changes

IsDown offers an easy way to monitor Xero with maximum flexibility

Major Outages Notifications

IsDown monitors Xero for major outages. A major outage is when Xero experiences a critical issue that severely affects one or more services/regions. When Xero marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Xero status page for minor outages. A minor outage is when Xero experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Xero status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Xero publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Xero and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Xero and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Xero down today?

Xero isn't down. You can check Xero status and incident details on the top of the page. IsDown continuously monitors Xero official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Xero status?

Xero is currently operational. You can check Xero status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Xero outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Xero slow today?

Currently there's no report of Xero being slow. Check on the top of the page if there are any reported problems by other users.

How are Xero outages detected?

IsDown monitors the Xero official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Xero outage?

Xero last outage was on February 18, 2025 with the title "Global: Xero Files - Issues accessing files"

Xero not working for you? How do I know if Xero is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Xero status and outages?
Why use IsDown to monitor Xero instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Xero and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

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