Check if Xero Hubdoc is down, official outages, user-reported issues, and outages map.
Xero Hubdoc is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 37 incidents for Xero Hubdoc since started monitoring Xero status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Xero Hubdoc outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 20, 2025 03:05 AM EDT | 
                                              
                                                Major
                                              
                                             We are aware some customers are experiencing errors accessing Xero. Our team is investigating thi...
                                             | 1 day | 
| Oct 01, 2025 02:07 AM EDT | 
                                              
                                                Minor
                                              
                                             We are aware that some customers are experiencing slowness in Hubdoc and delays with publishing t...
                                             | about 3 hours | 
| Aug 05, 2025 07:19 AM EDT | 
                                              
                                                Minor
                                              
                                             We are aware customers trying to publish documents to Xero in Hubdoc are experiencing delays. Our...
                                             | about 1 hour | 
| Mar 18, 2025 01:28 PM EDT | 
                                              
                                                Minor
                                              
                                             We are aware customers trying to publish documents to Xero in Hubdoc are experiencing delays. Our...
                                             | about 1 hour | 
| Dec 04, 2024 02:59 PM EST | 
                                              
                                                Minor
                                              
                                             We are aware customers trying to publish documents in Hubdoc may be experiencing slowness or erro...
                                             | about 1 hour | 
| Dec 02, 2024 06:21 AM EST | 
                                              
                                                Minor
                                              
                                             We are aware some customers are experiencing issues publishing and with pages loading in Hubdoc. ...
                                             | about 2 hours | 
| Oct 24, 2024 02:50 AM EDT | 
                                              
                                                Minor
                                              
                                             We are aware some customers are experiencing error messages when accessing Xero. Our team is inve...
                                             | about 1 hour | 
| Sep 29, 2024 08:45 PM EDT | 
                                              
                                                Minor
                                              
                                             
                                              Global: Hubdoc - customers may be receiving an error message when attempting to publish to Google...
                                             We are aware some customers trying to publish a document to Google Drive from Hubdoc are experien...
                                             | about 5 hours | 
| Sep 26, 2024 02:49 PM EDT | 
                                              
                                                Minor
                                              
                                             
                                              Global: Hubdoc - customers may be receiving an error message when attempting to publish to Google...
                                             We are aware customers attempting to publish documents from Hubdoc to Google Drive are experienci...
                                             | about 7 hours | 
| Sep 10, 2024 05:43 PM EDT | 
                                              
                                                Major
                                              
                                             We are aware customers trying to publish documents in Hubdoc are experiencing errors. Our team is...
                                             | 35 minutes | 
 
    See what users are saying about Xero Hubdoc issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
unable to connect with Hubdoc.
Still having issues with displaying documents.
Annie - Hubdoc is not displaying any tax codes. I've checked the integration for a few clients and it's just coming up with "Checking connection...".
Hubdoc doesn't show the receipts - they keep circling, as if waiting to show..
Chelsea - Error message when uploading, can't see current receipts already loaded.
Invoice is not loading just rotating around.
Not loading invoice images or getting information.
not allowing me to upload to Xero, server error.
Receiving server error message.
Hubdoc - Can log in but Couldn't update.
does not open documents / just spins then eventually says it cannot open the document.
Ela - Hubdoc fails to publish documents to Xero..
Anna - I am unable to log into Hubdoc. No error messages, just the spinning wheel of time wasted appears. Today is Monday October 20, 2025. There was a global outage of Amazon Web Services. Did this effect Hubdoc?.
Mo - Hubdoc is not working continous rotating arrows.
Kim - Loads slowly or does not load documents..
can login but not search for docs.
Christine - Running so slow. Takes minutes to open 1 document..
Gillian - Hubdoc is not loading Xero Data so I am unable to process invoices - very frustrating when I'm trying th do VAT Returns - UK.
Very slow, will not load documents or publish.
Alex - Hubdoc is not publishing invoices and not picking up the COA from Xero either so I can't select an account code.
Todd - Hubdocs not syncing with Xero - unable to add account codes and therefore not able to upload.
bob - Cannot upload invoices, taking forever.
Zandile - I cannot publish it's giving me a fail status.
Kate - Cant publish data from hubdoc to xero.
Belinda - Hubdoc is not loading data to be phublished to xero.
Anne-Sophie - Remittance emails aren't getting sent.
sarah - we have photographed about 100 documents today via the app, now we can't see any of them in hubdoc waiting to be published or waiting to be reviewed in xero. they appear to have completely disappeared!.
Clare - unable to publish to Xero - just get a swirling icon.
Amy - bills are not pushing through to xero - publishing wheel spins for a couple of minutes then an error message is displayed saying please try again later.
Catherine - Hubdoc not 'publishing' - constantly spooling and not entering in Xero..
Hubdoc is a document management tool within Xero that automates data entry by capturing and analyzing financial documents.
Monitoring Xero since April 2020
Hubdoc is part of Xero. Check the Xero's status.
4 incidents in 2025
Xero Hubdoc isn't down. You can check Xero Hubdoc status and incident details on the top of the page. IsDown continuously monitors Xero Hubdoc official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Xero Hubdoc is currently operational. You can check Xero Hubdoc status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Xero Hubdoc being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Xero Hubdoc official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Xero Hubdoc last outage was on October 20, 2025 with the title "Global: Some customers are experiencing errors and slowness when accessing Xero"
IsDown and DownDetector help users determine if Xero is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Xero's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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