Check if Xero Hubdoc is down, recent outages, user-reported issues, and outages map.
Xero Hubdoc is working normally
Last checked from Xero's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 35 incidents for Xero Hubdoc since started monitoring Xero status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
7 days ago · lasted about 1 hour
We are aware customers trying to publish documents to Xero in Hubdoc are experiencing delays. Our team is investigating this with urgency. Status Last Reviewed: UTC: 11:18
5 months ago · lasted about 1 hour
We are aware customers trying to publish documents to Xero in Hubdoc are experiencing delays. Our team is investigating this with urgency. Status Last Reviewed: 5:28pm UTC
8 months ago · lasted about 1 hour
We are aware customers trying to publish documents in Hubdoc may be experiencing slowness or errors. Our team is investigating this with urgency.
We've tracked and collected 35 incidents for Xero Hubdoc since started monitoring Xero status
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Clare
unable to publish to Xero - just get a swirling icon
Amy
bills are not pushing through to xero - publishing wheel spins for a couple of minutes then an error message is displayed saying please try again later
Catherine
Hubdoc not 'publishing' - constantly spooling and not entering in Xero.
Izzy
uploaded documents not getting transferred into Xero. Green arrow icon just keeps spinning
Susan
Unable to publish documents. Swirling processing symbol but not completing and pushing through to Xero.
Sharon
Can not seem to load from hubdoc to xero, can see issues, but wondering on timeline to resolution? Thank you
Emma
Hubdoc not uploading to Xero. Arrows just going round and round
Lisa
Hubdoc not publishing invoices at the moment.
Veronica
Every picture I take to load up to hubdoc is failing to load
Anne-Sophie
Can't access the reports section or any reports. Getting this error message: This site can’t provide a secure connection reporting.xero.com sent an invalid response. Try running Windows Network Diagnostics. ERR_SSL_PROTOCOL_ERROR
sarah
receipts not loading only showing the arrows going around sign
Sam
When I try to upload a file, it says "server error, please try again."
Karen
Won't publish to Xero despite refreshing, logging out etc
C
Just constantly spinning and not publishing.
Valerie
All of a sudden it's not publishing but spinning in circle; I've been using Hubdoc for years & seldom has issues
Sophie
Hi team, The Tax Rate only shown Extracted Amount Option. All the other option iare unavailable. Please advise. Thanks.
Katie
'an error occurred' when trying to process documents in hubdoc to Xero. Not uploading to Xero
Juliet
Hubdoc is not publishing to Xero
Jo
Invoices not syncing - green arrows going round and round and round
Jessica
Documents will not sync to QBO or Google Drive.
Chris
Hubdoc won't publish documents
Risca
It wont upload documents to Xero
Matthew
Hubdoc is badly buffering
Chantelle
Hubdoc isn't processing invoices
Lorraine
Hubdoc is not publishing invoices to Xero
Carolyn
Invoices are not publishing over to Xero
Lindsay
Just goes round and round and doesn't export the invoices to Xero...
Rachael
Invoices not auto syncing or processing through, just keep getting the green arrows circling round.
Mandy
Trying to publish through Hubdoc but just getting green circle of doom
Christine
Will not upload to Xero. Spinning green arrows
catherine
slow to process once publish & proceed has been clicked
Marty
the publishing process is lagging then timing out
Beverly
The approval process is not giving a final approval therefore sitting in awaiting payment
Jaclyn
Hubdoc is taking a really long time to process receipts. it usually takes just a second or 2 but it's taking 30 - 60 secs per item
Anthony
Email is returned as Address not found. I tried manually uploading, and I got an error message- server not available
Jenny
Unable to load documents into Hubdoc
Michelle
Processing is not working - can't publish receipts/documents
Lisa
Documents won't publish to Xero
Jo
not loading through to Xero, just keeps spinning
Veronika
Still no luck on publishing bills to Xero :-( Is there NO feedback?
Wendy
Not able to upload from Hubdoc to Xero - it's just spinning
Delphine
When processing invoices are just going in circles .
Sarah
Not publishing invoices to xero
Ela
Hubdoc is not uploading the coded invoices all morning.
Gina
Very slow to publish invoices once coded. Sits there with green arrows spinning for a long time - 30minutes+ before publishing
Ian
Does not offer tax options: continues in circular motion when approved to Xero
Bushra
Hubdoc not processing anything connection problems
Sammie
Hubdoc is not publishing
Molly
invoices failing to process
SarahD
Hubdoc is not working at all
Karl
No uploading through Hubdoc available
Lisa
I am not able to publish invoices. They load but will not publish. When they do eventually get on the system I am told to delete and reload.
Carol
Nothing is getting published
Juliet
Hubdoc not publishing to Xero
Lindsay
Not publishing to Xero - super slow and super laggy as always.
Helen
Hubdoc is not publishing to xero
Inspectron
Processing takes a very long time if at all.
tracey
it is taking a long time to publish and then just fails
Emma
Hubdoc is not or is very slow at publishing to Xero this morning.
Steph
Taking ages to publish invoices to Xero, on average around 5 or so minutes a document
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Services commonly monitored together with Xero
Xero Hubdoc isn't down. You can check Xero Hubdoc status and incident details on the top of the page. IsDown continuously monitors Xero Hubdoc official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Xero Hubdoc is currently operational. You can check Xero Hubdoc status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Xero Hubdoc being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Xero Hubdoc official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Xero Hubdoc last outage was on August 05, 2025 with the title "Global: Hubdoc - Customers may experience a delay in publishing documents to Xero"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Xero with maximum flexibility
IsDown monitors Hubdoc for major outages. A major outage is when Hubdoc experiences a critical issue that severely affects one or more services/regions. When Xero marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Xero status page for minor outages. A minor outage is when Hubdoc experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Xero status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Xero publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Xero and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Xero and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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