Xero Hubdoc is operational
Updated
IsDown pulls data from Xero's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Karen
15 days agoWon't publish to Xero despite refreshing, logging out etc
C
15 days agoJust constantly spinning and not publishing.
Valerie
15 days agoAll of a sudden it's not publishing but spinning in circle; I've been using Hubdoc for years & seldom has issues
Sophie
about 1 month agoHi team, The Tax Rate only shown Extracted Amount Option. All the other option iare unavailable. Please advise. Thanks.
Katie
about 1 month ago'an error occurred' when trying to process documents in hubdoc to Xero. Not uploading to Xero
Juliet
about 1 month agoHubdoc is not publishing to Xero
Jo
about 1 month agoInvoices not syncing - green arrows going round and round and round
Jessica
about 1 month agoDocuments will not sync to QBO or Google Drive.
Chris
about 1 month agoHubdoc won't publish documents
Risca
about 1 month agoIt wont upload documents to Xero
Matthew
about 1 month agoHubdoc is badly buffering
Chantelle
about 1 month agoHubdoc isn't processing invoices
Lorraine
about 1 month agoHubdoc is not publishing invoices to Xero
Carolyn
about 1 month agoInvoices are not publishing over to Xero
Lindsay
about 1 month agoJust goes round and round and doesn't export the invoices to Xero...
Rachael
about 1 month agoInvoices not auto syncing or processing through, just keep getting the green arrows circling round.
Mandy
about 1 month agoTrying to publish through Hubdoc but just getting green circle of doom
Christine
about 2 months agoWill not upload to Xero. Spinning green arrows
catherine
about 2 months agoslow to process once publish & proceed has been clicked
Marty
about 2 months agothe publishing process is lagging then timing out
Beverly
about 2 months agoThe approval process is not giving a final approval therefore sitting in awaiting payment
Jaclyn
2 months agoHubdoc is taking a really long time to process receipts. it usually takes just a second or 2 but it's taking 30 - 60 secs per item
Anthony
2 months agoEmail is returned as Address not found. I tried manually uploading, and I got an error message- server not available
Jenny
4 months agoUnable to load documents into Hubdoc
Michelle
4 months agoProcessing is not working - can't publish receipts/documents
Lisa
4 months agoDocuments won't publish to Xero
Jo
4 months agonot loading through to Xero, just keeps spinning
Veronika
4 months agoStill no luck on publishing bills to Xero :-( Is there NO feedback?
Wendy
4 months agoNot able to upload from Hubdoc to Xero - it's just spinning
Delphine
4 months agoWhen processing invoices are just going in circles .
Sarah
4 months agoNot publishing invoices to xero
Ela
4 months agoHubdoc is not uploading the coded invoices all morning.
Gina
4 months agoVery slow to publish invoices once coded. Sits there with green arrows spinning for a long time - 30minutes+ before publishing
Ian
4 months agoDoes not offer tax options: continues in circular motion when approved to Xero
Bushra
4 months agoHubdoc not processing anything connection problems
Sammie
4 months agoHubdoc is not publishing
Molly
4 months agoinvoices failing to process
SarahD
4 months agoHubdoc is not working at all
Karl
4 months agoNo uploading through Hubdoc available
Lisa
4 months agoI am not able to publish invoices. They load but will not publish. When they do eventually get on the system I am told to delete and reload.
Carol
4 months agoNothing is getting published
Juliet
4 months agoHubdoc not publishing to Xero
Lindsay
4 months agoNot publishing to Xero - super slow and super laggy as always.
Helen
4 months agoHubdoc is not publishing to xero
Inspectron
4 months agoProcessing takes a very long time if at all.
tracey
4 months agoit is taking a long time to publish and then just fails
Emma
4 months agoHubdoc is not or is very slow at publishing to Xero this morning.
Steph
4 months agoTaking ages to publish invoices to Xero, on average around 5 or so minutes a document
Anna
4 months agoHi, Hubdoc is not working, it is not processing invoices/receipts to Xero.
Deb
4 months agoMulti page upload is failing "Server Error"
Susan
5 months agoHubdoc is not displaying loaded documents in Review tab. In the all tab tried to code from here but not pulling through customers and tax rates set up in Xero
Gordon
5 months agoThe only VAT option we are being given is Extracted amount
Jo
5 months agoWhen uploading documents, it says there is a server error.
Corey
5 months agoWon't load Xero integration
Max
6 months agoDropping in pdf files into hubdoc
Lloyd
6 months agoGateway timeout repeatedly
Jim
6 months agoPhone app (android) wont load
Fiona
6 months agoHubdoc is not publishing to Google Drive and invoices emailed to the hubdoc email address are not arriving on an intermittent basis.
Claire
6 months agoI can’t find the receipts that I have emailed into Hubdoc
stephen
7 months agoHubdoc not publishing at all
IsDown has tracked 34 incidents for Xero Hubdoc since started monitoring Xero status in April 2020.
15 days ago · lasted about 1 hour
We are aware customers trying to publish documents to Xero in Hubdoc are experiencing delays. Our team is investigating this with urgency. Status Last Reviewed: 5:28pm UTC More details
4 months ago · lasted about 1 hour
We are aware customers trying to publish documents in Hubdoc may be experiencing slowness or errors. Our team is investigating this with urgency. More details
4 months ago · lasted about 2 hours
We are aware some customers are experiencing issues publishing and with pages loading in Hubdoc. We are investigating this with urgency. Status Last Reviewed: 11:52 UTC More details
We've tracked and collected 34 incidents for Xero Hubdoc since started monitoring Xero status
1 incident in 2025
Number of Incidents
1 issues
Last incident
15 days ago
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IsDown offers an easy way to monitor Xero with maximum flexibility
IsDown monitors Hubdoc for major outages. A major outage is when Hubdoc experiences a critical issue that severely affects one or more services/regions. When Xero marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Xero status page for minor outages. A minor outage is when Hubdoc experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Xero status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Xero publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Xero and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Xero and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Xero Hubdoc isn't down. You can check Xero Hubdoc status and incident details on the top of the page. IsDown continuously monitors Xero Hubdoc official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Xero Hubdoc is currently operational. You can check Xero Hubdoc status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Xero Hubdoc being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Xero Hubdoc official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Xero Hubdoc last outage was on March 18, 2025 with the title "Global: Hubdoc - Customers may experience a delay in publishing documents to Xero"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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