Outage in Xero

Global: Hubdoc - Customers are experiencing issues publishing documents in Hubdoc.

Resolved Minor
December 04, 2024 - Started 18 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware customers trying to publish documents in Hubdoc may be experiencing slowness or errors. Our team is investigating this with urgency.
Components affected
Xero Hubdoc
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 12/04/2024 09:01PM

The issue impacting customers trying to publish documents in Hubdoc has been resolved. We apologise for any inconvenience this has caused.

This was caused by a brief third-party outage which impacted our system. We apologise for the inconvenience caused.

MONITORING 17 days ago - at 12/04/2024 08:28PM

The errors and delays have now resolved, and we are currently monitoring the results.

Status Last Reviewed: 8:28pm UTC

INVESTIGATING 18 days ago - at 12/04/2024 07:59PM

We are aware customers trying to publish documents in Hubdoc may be experiencing slowness or errors. Our team is investigating this with urgency.

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