Outage in Xero
UK: CIS - Error when verifying CIS contractors
Minor
November 12, 2026 - Started 4 days ago
Official incident page
Official incident page
Incident Report
We are aware UK customers trying to verify CIS contractors are receiving an error message. This is due to an error with HMRC's services and we've reached out to HMRC asking them to investigate.
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Latest Updates ( sorted recent to last )
IDENTIFIED
4 days ago - at 11/12/2026 10:09AM
HMRC have confirmed there are currently known issues with the CIS verification service and you can find more information on their website https://www.gov.uk/government/publications/construction-industry-scheme-service-availability-and-issues/construction-industry-scheme-cis-service-availability-and-issues
INVESTIGATING
4 days ago - at 11/12/2026 09:51AM
We are aware UK customers trying to verify CIS contractors are receiving an error message. This is due to an error with HMRC's services and we've reached out to HMRC asking them to investigate.
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