Outage in Xero
Global: Xero - customers are experiencing issues across Xero
Resolved MajorIncident Report
Summary AI Generated
Xero experienced a major global outage lasting approximately 1.1 hours, during which customers encountered errors across the platform after logging in. The incident was triggered by a product release that caused one of Xero's dependencies to become unavailable. The team identified and implemented a fix, fully resolving the issue.
We're aware that customers are experiencing errors across Xero after logging in. We have identified the cause of the issue and are implementing a fix.
This is our top priority and we will update you as soon as we can.
Components affected
XeroTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 10/28/2026 10:34AM
Our team has resolved the issue impacting our customers trying to navigate in Xero and seeing errors. We apologise for any inconvenience this has caused.
A product release caused one of Xero's dependencies to become unavailable, and our team worked to restore service.
MONITORING
7 days ago - at 10/28/2026 09:58AM
Our team has implemented a fix and we are currently monitoring the results.
IDENTIFIED
7 days ago - at 10/28/2026 09:33AM
We're aware that customers are experiencing errors across Xero after logging in. We have identified the cause of the issue and are implementing a fix.
This is our top priority and we will update you as soon as we can.
Latest Xero outages
Global: Subscriptions - some customers are unable to purchase and management subscriptions - 21 days ago
Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs. - 22 days ago
Degraded Performance: US Payroll (Powered by Gusto) - about 1 month ago
Degraded Performance: US Payroll (Powered by Gusto) - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
