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Outage in Xero

Global: Xero - some customers may be experiencing intermittent errors in Xero.

Resolved Minor
October 26, 2026 - Started 9 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Xero experienced intermittent errors globally for approximately 2.4 hours due to intermittent network connectivity issues. The problem affected some customers across the Xero platform. The team identified the cause, implemented a fix, and confirmed full resolution after a monitoring period.

We're aware some customers are experiencing some intermittent errors in Xero. We've identified the cause of this issue and are taking action to correct it. We apologise for any inconvenience this is causing.
Components affected
Xero

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 10/27/2026 01:32AM

Our team has resolved the issue impacting some customers are experiencing some intermittent errors in Xero. We apologise for any inconvenience this has caused.

These errors related to intermittent network connectivity issues and our team has worked to restore service.

MONITORING 9 days ago - at 10/26/2026 11:26PM

Our team has implemented a fix and we are currently monitoring the results.

IDENTIFIED 9 days ago - at 10/26/2026 11:08PM

We're aware some customers are experiencing some intermittent errors in Xero. We've identified the cause of this issue and are taking action to correct it. We apologise for any inconvenience this is causing.

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