Outage in Xero
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
Resolved MajorIncident Report
Summary AI Generated
**Xero Partner Hub – Slowness & Access Issues** For approximately 1.2 hours, users experienced slowness and inability to access pages within Xero Partner Hub, affecting Practice Manager and Xero Tax (Australia). The root cause was a connectivity issue with a background Partner Hub service. The technical team applied a fix to restore service, confirmed as resolved after a monitoring period.
We've become aware of an issue in Xero Partner Hub where customers are experiencing slowness and errors. Our Product Team are investigating and we'll provide updates here.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 11/10/2026 02:11AM
Our team has resolved the issue impacting our customers experiencing slowness and page access issues in Xero Partner Hub. We apologise for the inconvenience this has caused.
Our technical team identified this was caused by a connectivity issue on one of our background Partner Hub services, and applied a fix to restore service.
MONITORING
6 days ago - at 11/10/2026 01:32AM
Our team has implemented a fix and we are currently monitoring the results.
INVESTIGATING
6 days ago - at 11/10/2026 01:04AM
We've become aware of an issue in Xero Partner Hub where customers are experiencing slowness and errors. Our Product Team are investigating and we'll provide updates here.
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