Global: Xero Mail - some customers may see bounced emails due to a third party issue

Microsoft declared their outage fully over as of 4:26 UTC and their status pagenow lists all systems operational. Emails from Xero to Microsoft email inboxes (such as Outlook or hotmail) may have failed during this time.

Microsoft have reported that they’re seeing widespread recovery but intermittent issues still remain for some. You can read the full update on Microsoft's status page.

We're aware that customers attempting to send emails from Xero to Microsoft email inboxes (such as Outlook or hotmail) may be receiving bounced emails. This is due to the ongoing Microsoft outage which we are monitoring. We recommend users send to alternative emails where possible.