Outage in Xero
UK: HMRC connected services - MTD IT and MTD VAT
Resolved MinorIncident Report
Summary AI Generated
Xero's UK HMRC-connected services for Making Tax Digital (MTD) Income Tax and VAT were disrupted for approximately 14.6 hours due to an issue on HMRC's end. Customers were unable to file VAT and IT MTD submissions during this period. HMRC's systems were restored to normal operations, resolving the issue.
We're aware that some customers are experiencing issues with MTD IT and MTD VAT. This is due to an issue with HMRC's services and we have contacted HMRC to investigate.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 11/10/2026 08:59AM
HMRC's systems have returned to normal operations, and customers are able to file VAT and IT MTD without issue. Apologies for any inconvenience this disruption caused.
INVESTIGATING
6 days ago - at 11/09/2026 06:27PM
We're aware that some customers are experiencing issues with MTD IT and MTD VAT. This is due to an issue with HMRC's services and we have contacted HMRC to investigate.
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