Is Latch Down? Check current status

Check if Latch is down, official outages, user-reported issues, and outages map.

Current Latch status

Latch is working normally

Updated from Latch official status page a few minutes ago

Latch not working for you?

Latch service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Latch Outage Map

View Latch Reports Map

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Latch recent outages and downtime history

IsDown has tracked 12 incidents since started monitoring Latch status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Latch outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Aug 01, 2023
07:28 PM BST
Minor
Degraded Performance for Service Calls
We are investigating degraded response times across our services including OpenKit, General Reser...
Ongoing
Jun 13, 2023
08:47 PM BST
Minor
Mission Control Log in, Latch App SSO Log In
AWS is currently experiencing an outage, at this time we are seeing an inability for customers to...
Ongoing
May 03, 2023
03:40 AM BST
Major
Receipt of email degradation
Users may not receive any email from Latch at this time. We are investigating the issue at this t...
Ongoing
Apr 18, 2023
09:14 PM BST
Minor
Intercom Call Issue
We have identified an ongoing issue with Intercom calls, are investigating. At this time, guests ...
Ongoing
Mar 15, 2023
11:56 PM GMT
Minor
Support degradation
We are experiencing issues with our support services which may result in delayed response times. ...
Ongoing
Feb 02, 2023
06:33 PM GMT
Minor
Mission Control and Manager App Impairment
We are currently investigating issues with Mission Control and Manager App. We will update as we ...
Ongoing
Feb 01, 2023
10:02 PM GMT
Minor
Support Email Impact
We are currently investigating an issue with support emails experienced as a delay in send and re...
Ongoing
Jan 28, 2023
02:40 AM GMT
Minor
Intercom Call Acceptance
We are aware of an issue where some subset of users may not be able to accept a call from their I...
Ongoing
Jan 25, 2023
09:18 PM GMT
Minor
Support Email Service Down
We are currently investigating an issue where emails sent to support@latch.com are not being rece...
Ongoing
Jan 17, 2023
10:08 PM GMT
Minor
Degraded Call Success for Latch Intercom
Due to an Ongoing Issue with our Call Partner we are seeing degraded Call Success for the Latch I...
Ongoing
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Be the first to know when Latch goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Latch status

See what users are saying about Latch issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

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Latch components or services current status

Component Status
Latch Intercom OK
Latch Support OK
Mobile Applications OK
Notifications OK
Rest API OK
Web Applications OK

Latch is a smart access system providing integrated hardware and software solutions for managing building entry and security across multiple devices and platforms.

Monitoring Latch since April 2024

Tracking 13 Latch services and regions

Need help? Try here:
Support at website.
Check their status page.

0 incidents in 2025

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How to monitor the status of Latch and all your dependencies?

IsDown is a status page aggregator that monitors if Latch and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Latch, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Latch?

IsDown monitors Latch health in almost real-time

Every few minutes we go to the status page of Latch (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Latch's 13 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Latch, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Latch and other services.

One status page to monitor all your external dependencies

What you get when monitoring Latch with IsDown

Track Latch incidents and downtimes by severity

IsDown checks Latch official status page for major/minor outages or downtimes. A major outage is when Latch experiences a critical issue that severely affects one or more services/regions. A minor incident is when Latch experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Latch outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Latch

Latch and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Latch outages and downtimes

IsDown collects all information from the outages published in Latch status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Latch maintenance events

Latch publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Latch outages that impact your business

IsDown monitors Latch and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Latch but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Latch and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Latch and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Latch or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Latch and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Latch or other services

Send outage information from Latch and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Latch and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Latch and other services to your tools

Share Latch status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Latch down?'

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Share Latch status in your status page

Latch Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Latch outages, IsDown monitors Latch's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Latch status page monitoring with real-time incident details.
Monitor 4,522+ services including Latch in a single dashboard.
Instant Latch outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Latch official status and user-reported issues.
Maintenance feed for Latch
Granular alerts filtering by Latch components and regions.
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Frequently Asked Questions

Is Latch down today?

Latch isn't down. You can check Latch status and incident details on the top of the page. IsDown continuously monitors Latch official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Latch status?

Latch is currently operational. You can check Latch status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Latch outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Latch down today or just slow?

Currently there's no report of Latch being slow. Check on the top of the page if there are any reported problems by other users.

How are Latch outages detected?

IsDown monitors the Latch official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Latch having an outage right now?

Latch last outage was on January 05, 2023 with the title "Email Outage"

How to check if Latch is down?

Why use IsDown to monitor Latch instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Latch and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Latch?

IsDown and DownDetector help users determine if Latch is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Latch's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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