Wink Status - Is Wink Down?

Wink is having a major outage

Updated a few minutes ago

Wink not working for you?
Active incident

Intermittent Hue Connectivity Issues

started about 2 years ago

We are currently investigating an intermittent issue with controlling and reconnecting Philips Hue devices.

Wink issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Wink problems

  • C

    Chris

    I am trying to connect a device to "Lookout' but it will not add. App says it has an issue connecting with the Wink server

  • P

    Paul

    Wink hub2 won't connect to Internet

  • N

    Nathan

    I have both the wink Hub 2 and had purchased a wink switch hub after my wink hub 2 stopped connecting to the wink servers for over a year now. Their switch still won’t connect to the network and their customer service is horrible.

  • M

    Mark

    Hub hasn't connected for weeks

  • A

    Arthur

    The wink hub shows offline

  • L

    Lise

    Hub not connecting with server, causing schedule not to work properly.

  • L

    Larry

    Only showing live video of McGregor.

  • G

    G

    Not connecting to server. Hub off line !!!

  • F

    Frank

    The service seems to be completely down. I get a solid yellow/orange light and tried rebooting but won’t connect.

  • L

    Lawrence

    My Wink hub hasn't been able to connect to the Wink server for the last 2 days. Have rebooted it several times. All other Internet connections are working fine.

  • H

    Helen

    Have a constant issue with Wink. Right now all lights are unresponsive.

  • J

    Jonathan

    Cannot use Hub to connect or control devices. Tried doing a hard reset but still has blinking blue lights from the hub

  • R

    Rena

    Wink hubs are offline since 1.28.25. Solid yellow. App says offline

  • L

    Larry

    Hub is not connecting, Light is yellow. tried unpluging it for a short time but nothing seems to work

  • G

    Gordon

    Wink hub is off line and all devices are unresponsive.

  • B

    Bruce

    The hub shows offline, but my network is up.

  • S

    scott

    wink hub 2 just flashes white.

  • R

    Ronald

    Not receiving notifications to my phone. It’s been 2 weeks.How long is this problem going to last?

  • J

    John

    It is not working. Message was connected to Wi-Fi but not to Wink

  • D

    Do

    Hub offline even though blue light is on

  • R

    Richard

    I get another tv show and not news

  • D

    Dazel

    IFTTT Integration

    All my Google commands stopped working

  • D

    Dana

    Cannot connect to wink hub to change door codes for my airbnb

Wink outage history

IsDown has tracked 54 incidents since started monitoring Wink status in October 2022.

  • Sep 16 2024

    8 months ago · lasted 3 months

    We are currently investigating this issue. More details

  • Jun 26 2024

    10 months ago · lasted about 19 hours

    We are currently investigating this issue. More details

  • Dec 18 2023

    over 1 year ago · lasted 9 days

    We are currently investigating an issue with controlling Hub-connected devices. More details

  • Oct 2022 ...
    IsDown started monitoring Wink status

    We've tracked and collected 54 incidents since started monitoring Wink status

Having problems with Wink? What can you do?

  1. First, stay calm.

    • We know it's stressful when Wink is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Wink already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Wink status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Wink is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Monitoring 14 Wink services and regions

0 incidents in 2025

Wink outages in the last 30 days

Number of Incidents

0 issues

Last incident

227 days ago

Frequently Asked Questions

Is Wink down today?

Wink is down. You can check Wink status and incident details on the top of the page. IsDown continuously monitors Wink official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Wink status?

Wink seems to be having problems. You can check Wink status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Wink outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Wink slow today?

Yes, Wink might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Wink outages detected?

IsDown monitors the Wink official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Wink outage?

Wink last outage was on September 16, 2024 with the title "App notifications not being received"

Wink not working for you? How do I know if Wink is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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