Check if SmartThings is down, official outages, user-reported issues, and outages map.
SmartThings is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 117 incidents since started monitoring SmartThings status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official SmartThings outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| 
                                             Oct 20, 2025 
                                              06:48 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are actively working to resolve ongoing impact to SmartThings services due to a third-party se...
                                             
                                           | 
                                          about 23 hours | 
| 
                                             Jun 01, 2023 
                                              07:35 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            A limited set of users with a TV Hub within the EU region may be experiencing some degradation in...
                                             
                                           | 
                                          about 2 months | 
| 
                                             May 09, 2023 
                                              04:13 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Live streaming and clip recording features of SmartThings and Aeotec cameras are encountering deg...
                                             
                                           | 
                                          about 1 hour | 
| 
                                             May 02, 2023 
                                              12:02 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are investigating a possible service disruption with rules and scenes. We're looking into it a...
                                             
                                           | 
                                          37 minutes | 
| 
                                             Apr 11, 2023 
                                              06:51 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Some users may be experiencing issues with device control and automation execution. Users may als...
                                             
                                           | 
                                          about 3 hours | 
| 
                                             Mar 12, 2023 
                                              07:26 PM EDT 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Some of the Smart Lighting automations may not be working today. 
We are currently investigating ...
                                             
                                           | 
                                          about 18 hours | 
| 
                                             Mar 07, 2023 
                                              02:40 PM EST 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            Some devices will see names of capabilities shown as _PO_CODE...
This doesn't impact the function...
                                             
                                           | 
                                          about 2 hours | 
| 
                                             Mar 07, 2023 
                                              01:44 PM EST 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            There are issues with some St Station hubs in AP region. 
We are currently investigating the issue
                                             
                                           | 
                                          about 1 hour | 
| 
                                             Mar 06, 2023 
                                              08:44 AM EST 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are currently investigating this issue.
                                             
                                           | 
                                          about 2 hours | 
| 
                                             Feb 23, 2023 
                                              02:16 PM EST 
                                             | 
                                          
                                             
                                              
                                                Minor
                                              
                                             
                                            
                                            We are investigating a possible service disruption. We're looking into it and will provide additi...
                                             
                                           | 
                                          about 1 hour | 
See what users are saying about SmartThings issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Jim - Not receiving SMS text notifications since Wednesday September 17 2025. I checked app, everything looks perfect, no changes..
Rob - Can’t log in from the app. States network error..
| Component | Status | Details | 
|---|---|---|
| Americas status | OK | View details | 
| Asia Pacific status | OK | View details | 
| Europe, Middle East, and Africa status | OK | View details | 
SmartThings is a home automation platform that allows users to control smart devices via a mobile app, web interface, and APIs, offering integration with various sensors and home automation products.
Monitoring SmartThings since June 2021
Tracking 18 SmartThings services and regions
1 incident in 2025
SmartThings isn't down. You can check SmartThings status and incident details on the top of the page. IsDown continuously monitors SmartThings official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SmartThings is currently operational. You can check SmartThings status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SmartThings being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SmartThings official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SmartThings last outage was on October 20, 2025 with the title "SmartThings Platform Degraded Performance"
IsDown and DownDetector help users determine if SmartThings is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SmartThings's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.