Proton Status - Is Proton Down?
Proton is operational
Updated
Proton is operational
Updated
We are currently investigating this. Thank you for your patience.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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Kay
Have not received new email since 10 am Central time and am expecting two.
Kalen
I am a free user and the contries says (0) by it and it wont let me connect the vpn no matter what!
Brandon
It says that the TOR Servers in Switzerland I’ve been under maintenance for over a week
Neece
Says I'm offline when I'm not
Tim
Hmmm… can't reach this page account.proton.me took too long to respond Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_TIMED_OUT This is day #2 on multiple computers and phones. ERR_CONNECTION_TIMED_OUT
Hannah
Cannot access, getting "internal server error"
Samantha
My drive is not available on my computer. I cannot access files. shows the files but not available. I have the app and it worked most of the time before.
DENNIS
THE PROGRAM OPENS, BUT DOES NOT CONNECT TO INTERNET AND FREEZES
Dave
Proton wont load today. Tried it on 2 different computers, with VPN and without VPN. Simply not connecting.
Mateo
I cants quick connect using Proton VPN on my laptop, it keeps saying that there are no servers available for my selection
John
Android app not receiving new mail
Tracy
It is stating servers are down.
Lucas
I can't access Proton Mail website
Georg
So many outages. Just renewed my 2 subscriptions for MORE outages. They have the staff to regularly nag me to Upgrade, upgrade, upgrade...
Elena
Unable to access - states servers are down.
Jon
No server connection. Unable to send, receive, use the app, send a support ticket or anything else. Very expensive unuseable service again
Rachel
Proton mail not loading on any browsers.
Zachary
The VPN is working, but the email service is unavailable
Helen
unable to log into protonmail on web or PC app. Phone app is working
doug
can't access mail server with web and mobile apps
Ernest
No connectivity with Proton servers.
Richard
I have a current issue with Proton Mail where I am getting a blank screen. Everything else is fine and my internet connection is ok.
Carlos
No log in on browser or desktop app
saulius
proton pass shos lost interneto conection, cant login
ro
Web app and phone do not work
Sid
Website isn't accessible
Gaëtan
Website not accessible, browser extensions as well (proton pass)
Chuck
Cant connect to any free vpns from US Netherlands or Japan.
Mary
Folder is empty when I open Proton. I get a blank page
Michalis
It doesn't load email and I can't download files right now
Andre
EMAIL in EUROPE UK down AGAIN!!!!
KA
Mail not loading despite report that it is back up.
Robert
i can't login to my emails
Pavel
Servers are not available
ethel
proton servers are unreachable
Christine
Hasn’t updated since yesterday
Tim
Cannot log in - message says servers are down.
Joanne
Its "servers are not reachable." Nothing in, nothing out!
luc
can't connect to proton mail on the web via desktop pc
J
No access to email. Servers down message. Eastern USA.
Jerry
I get an error saying something is wrong and refresh the page. I tried - over and over and over again. IT remains dead.
Francisco
My email server is completely down since over an hour ago
Barbara
The home mail page won't load, says servers are unreachable.
Debbie
I can’t get emails and anything in my current inbox won’t open. All different red boxes are popping up. Located in west tx.
June
Servers are unreachable... How long will this last?
Robin
I can't get into my email.
Elsa
Cannot load or open anything/receive or send emails
Pennie
Unable to connect to my mailbox.
Amy
Cannot access. Error: servers are unreachable
Earl
Will not load for over 1/2 hr.
Jack
Emails not loading saying servers are down
John
I cannot get to my proton email. Trying to open I get a "Something went wrong" message.
Nancy
Cannot login. Keeps telling me to refresh page to try again
John
"Error: Servers are down. Try again in a few minutes."
Tom
Cannot log into protonmail.com account.
Kinsley
Error: Servers are unreachable. Please try again in a few minutes
Samuel
Something went wrong Something went wrong We couldn't load this page. Please refresh the page or check your internet connection. Error: Servers are unreachable. Please try again in a few minutes
Cam
Can't login to protonmail to see emails.
Tom
Currently login into Email is impossible. Bridge is also not working. Even error reporting on the Proton Web is impossible.
Ron
Error: Servers are unreachable. Please try again in a few minutes
IsDown has tracked 60 incidents since started monitoring Proton status in February 2023.
1 day ago · lasted about 4 hours
We are currently experiencing issues related to a Proton Wallet deploy, causing a brief downtime. We have identified the root cause and are working on a hotfix. Thank you for your patience. More details
16 days ago · lasted about 16 hours
Proton VPN servers in Myanmar are under maintenance. This is a scheduled maintenance, we apologize for the inconvenience. More details
16 days ago · lasted about 2 hours
Some Proton Docs users may experience a temporary issue loading their documents due to an infrastructure maintenance. We are aware of the issue and our engineers are looking into fixing this as soon as possible. Rest assured that your documents ar... More details
We've tracked and collected 60 incidents since started monitoring Proton status
Monitoring 20 Proton services and regions
12 incidents in 2025
Number of Incidents
4 issues
Last incident
2 days ago
Why teams choose IsDown:
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Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
Proton isn't down. You can check Proton status and incident details on the top of the page. IsDown continuously monitors Proton official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Proton is currently operational. You can check Proton status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Proton might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Proton official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Proton last outage was on April 22, 2025 with the title "Proton Wallet Technical Difficulties"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Proton and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Proton with maximum flexibility
IsDown monitors Proton for major outages. A major outage is when Proton experiences a critical issue that severely affects one or more services/regions. When Proton marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Proton status page for minor outages. A minor outage is when Proton experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Proton status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Proton publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Proton and all their 20 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Proton and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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