Check if Proton Mail is down, recent outages, user-reported issues, and outages map.
Proton Mail is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 0 incidents for Proton Mail since started monitoring Proton status in February 2023. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
No outages registered
Kathryne
Not receiving emails from Indeed.com or zip recruiter. Com. Message says I need to "update" my email ? I have opened another email account at proton.mail., yet I am having gthe same problem. All within 2 days. I'm trying to get a job. Please help!
Timo
Dear Support, is there an asymmetric route issue where addresses aren't learned correctly, send and return path is different? This did not occure if target was gmail instead of proton. Strange behavior after new code, beta stage last months? Need to delete drafts and bring new via clipboard. Need...
phillip
unable to enter proton ail site. am not able to do anything on proton now and all day
phillip
message has been indicating loading proton mail for hours. no proton mail at all.
John
Android app not receiving new mail
Christine
Hasn’t updated since yesterday
June
Servers are unreachable... How long will this last?
Elsa
Cannot load or open anything/receive or send emails
Pennie
Unable to connect to my mailbox.
Elisa
unable to get into email account
Greg
everything else works Protonmail does not
Mark
Cannot login to account. Message says that servers are not working.
Sarah
I cannot load any new mail it says the server is down it says to retry and it continuously reload the error messages so quickly that I can barely read them I am afraid to have any new messages that are of significant importance sent to my email this is very concerning as this is supposed to be a ...
Lenay
Server not reachable message. I can access all other web pages, only an issue with Proton Mail/Calendar.
RAD
Tried both Firefox and Edge to login to protonmail.com with this error in Middle TN " Something went wrong Something went wrong We couldn't load this page. Please refresh the page or check your internet connection. Error: Servers are unreachable. Please try again in a few minutes"
Björn
Unable to retrieve messages
Scott
Email and Calendar can not reach server
Sarah
"Servers are unreachable. Please try again in a few minutes. You can also check our status page”. Plus no folders will load
Bob
Mail app and website fail login.
Jim
Getting server not reachable messages or timeout messages
John
proton mail network error http code 503
PAOLO
Could not connect to Server
Bill
Proton Servers unreachable from Tennessee at 5:22PM EST
Fred
It doesn't load, and says servers are unreachable.
matt
Same, app and browser not loading - something went wrong
Cailen
App and browser do not load (Something went wrong)
Slawomir
The site https://mail.proton.me/u/11/inbox is not opening at all, for several days now.
Steve
I'm getting a 503 Service Temporarily Unavailable message when I go to there site.
| Component | Status |
|---|---|
| Web Application | OK |
| Incoming Mail | OK |
| Outgoing Mail | OK |
| Bridge | OK |
| Mobile Apps | OK |
| Push Notifications | OK |
Monitoring Proton since February 2023
Proton Mail is part of Proton. Check the Proton's status.
0 incidents in 2025
Number of Incidents
0 issues
Last incident
- days ago
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Proton Mail isn't down. You can check Proton Mail status and incident details on the top of the page. IsDown continuously monitors Proton Mail official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Proton Mail is currently operational. You can check Proton Mail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Proton Mail being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Proton Mail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Proton Mail last outage
IsDown and DownDetector help users determine if Proton is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Proton's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Proton with maximum flexibility
IsDown monitors Proton Mail for major outages. A major outage is when Proton Mail experiences a critical issue that severely affects one or more services/regions. When Proton marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Proton status page for minor outages. A minor outage is when Proton Mail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Proton status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Proton publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Proton and all their 20 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Proton and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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