Check if Polymail is down, official outages, user-reported issues, and outages map.
Polymail is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 39 incidents since started monitoring Polymail status in June 2023. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Polymail outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jun 13, 2025
03:29 AM +07
|
Minor
We're currently seeing degraded performance across Polymail—particularly with syncing Gmail messa...
|
about 3 hours |
|
Oct 11, 2024
09:01 AM +07
|
Minor
Hi friends, we’ve started planned maintenance of Polymail’s database. We should be back up in app...
|
41 minutes |
|
Jul 01, 2024
08:58 PM +07
|
Major
We're looking into an issue where email is not sending
|
about 2 hours |
|
May 07, 2024
03:24 AM +07
|
Minor
It appears that one of the services we use, Mongo Atlas, is currently down. We're investigating t...
|
7 days |
|
Dec 09, 2023
01:43 AM +07
|
Minor
We are currently aware of an issue where Gmail and Google Workspace users are unable to send emai...
|
about 7 hours |
|
Nov 14, 2023
10:01 PM +07
|
Minor
Replying to email threads that have previously used attachment or link tracking (share.polymail.i...
|
2 days |
|
Nov 13, 2023
08:38 PM +07
|
Minor
We are currently investigating an issue where some Gmail and Google Workspace users are unable to...
|
about 5 hours |
|
Aug 24, 2022
07:03 AM +07
|
Major
Heroku is having DNS issues and the Polymail website and desktop app are unavailable. You should ...
|
Ongoing |
|
Apr 29, 2022
11:07 AM +07
|
Minor
The issue has been identified and a fix is being implemented.
|
Ongoing |
|
Apr 01, 2022
08:34 PM +07
|
Major
A significant subset of users experienced sync issues. We apologize to all who are affected by t...
|
Ongoing |
See what users are saying about Polymail issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Martin - Polymail is not syncing with my gmail account. Getting emails either never or late from my Polymail account. Tracking also shows different information than when on desktop opposed to the Polymail app on mobile .
Anoop - Unable to send mails from iPhone app as well as Mac client. The mail gets stuck at sending status..
Fred - Cannot send emails for over 24 hours!.
krs10 - is there any coming back from a nearly 48 hr outage? what is everyone switching to? .
Ingeborg - It doesn’t work anymore! .
Adeline - Not receiving emails from Polymail App and Webbrowser.
Annelie - Keep getting “server error” message.
Adam - ITS NOT WORKING AT ALL!!!.
Daniel - The IOS desktop app is not loading my emails...
| Component | Status | Details |
|---|---|---|
| Help & Support Site status | OK | View details |
| Polymail App status | OK | View details |
| Website status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Polymail. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Email management platform that integrates sending, receiving, and tracking emails, with tools for scheduling, follow-up reminders, and team collaboration.
Monitoring Polymail since June 2023
Tracking 3 Polymail services and regions
1 incident in 2025
IsDown is a status page aggregator that monitors if Polymail and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Polymail, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Polymail (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Polymail's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Polymail and other services.
IsDown checks Polymail official status page for major/minor outages or downtimes. A major outage is when Polymail experiences a critical issue that severely affects one or more services/regions. A minor incident is when Polymail experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Polymail outage, we send you an alert and update your dashboard and status page.
Polymail and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Polymail status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Polymail publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Polymail and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Polymail but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Polymail and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Polymail and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Polymail down?'
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While Downdetector relies on user-submitted reports to detect Polymail outages, IsDown monitors Polymail's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Polymail status page monitoring with real-time incident details. | ||
| Monitor 4,600+ services including Polymail in a single dashboard. | ||
| Instant Polymail outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Polymail official status and user-reported issues. | ||
| Maintenance feed for Polymail | ||
| Granular alerts filtering by Polymail components and regions. |
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Polymail isn't down. You can check Polymail status and incident details on the top of the page. IsDown continuously monitors Polymail official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Polymail is currently operational. You can check Polymail status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Polymail being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Polymail official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Polymail last outage was on June 13, 2025 with the title "Degraded Performence For Google Accounts"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Polymail and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Polymail is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Polymail's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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