Outage in Polymail

Gmail/Google Workspace Sending Error

Resolved Minor
November 14, 2023 - Started about 2 years ago - Lasted 2 days
Official incident page

Incident Report

Replying to email threads that have previously used attachment or link tracking (share.polymail.io) are temporarily blocked by Google. More info here: https://mailchi.mp/67b12d124eef/update-to-your-polymail-account-6681266
Components affected
Polymail App

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/16/2023 05:06PM

All old/blocked tracking links are now automatically removed when sent from Polymail. This fix doesn’t affect emails sent from Gmail’s app or website, which Polymail has no control over.

IDENTIFIED about 2 years ago - at 11/14/2023 03:01PM

Replying to email threads that have previously used attachment or link tracking (share.polymail.io) are temporarily blocked by Google. More info here: https://mailchi.mp/67b12d124eef/update-to-your-polymail-account-6681266

Latest Polymail outages

Degraded Performence For Google Accounts - 5 months ago
Polymail is undergoing routine maintenance - about 1 year ago
Email is not sending - over 1 year ago
Email not syncing - over 1 year ago
Degraded Performance For Google Accounts - almost 2 years ago

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