Outage in Latch
Intercom Call Issue
Resolved Minor
April 18, 2023 - Started about 3 years ago
Official incident page
Official incident page
Incident Report
We have identified an ongoing issue with Intercom calls, are investigating. At this time, guests and visitors who call on a unit may see failed calls at a high rate. Suggested work arounds include calling the tenant directly and having them perform a remote unlock via the Latch App.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 04/18/2023 09:18PM
This issue is now resolved. Intercom calling should function as normal.
INVESTIGATING
about 3 years ago - at 04/18/2023 08:14PM
We have identified an ongoing issue with Intercom calls, are investigating. At this time, guests and visitors who call on a unit may see failed calls at a high rate. Suggested work arounds include calling the tenant directly and having them perform a remote unlock via the Latch App.
Latest Latch outages
Degraded Performance for Service Calls - over 2 years ago
Mission Control Log in, Latch App SSO Log In - almost 3 years ago
Receipt of email degradation - almost 3 years ago
Support degradation - about 3 years ago
Mission Control and Manager App Impairment - about 3 years ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
