Outage in Latch
Intercom Call Acceptance
Resolved Minor
January 27, 2023 - Started about 3 years ago
Official incident page
Official incident page
Incident Report
We are aware of an issue where some subset of users may not be able to accept a call from their Intercom. We will provide updates here.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 02/03/2023 06:23PM
This issue has been resolved, please ensure user's have updated to app version 2.80.1 in order to ensure issues are mitigated.
MONITORING
about 3 years ago - at 01/31/2023 09:10PM
We have released an update to our app that we believe mitigates this issue. Please update to the latest version. We are continuing to monitor to ensure resolution.
INVESTIGATING
about 3 years ago - at 01/28/2023 02:40AM
We are aware of an issue where some subset of users may not be able to accept a call from their Intercom. We will provide updates here.
Latest Latch outages
Degraded Performance for Service Calls - over 2 years ago
Mission Control Log in, Latch App SSO Log In - over 2 years ago
Receipt of email degradation - almost 3 years ago
Intercom Call Issue - almost 3 years ago
Support degradation - almost 3 years ago
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